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PeerSpot user
Data Analysis Team Leader at Viber
Real User
There are some best-practice shortcuts for tables, which can facilitate implementation.
Pros and Cons
  • "Easy for beginners to use"
  • "Tableau has many different connectors for different databases. It's very easy to connect to MySQL, SQL Server, Amazon EMR, Presto, Redshift, BigQuery, and so on."
  • "Lacks machine learning algorithms that you can implement using R, SPSS Modeler, and Python."

How has it helped my organization?

Three years ago, Viber didn't have any visualization tool to present its massive data inside the company. One month after implementing Tableau, inside Viber we were able to understand much better the business, opportunities and technical problems.

What is most valuable?

  • Drag and drop: It's easy for beginners to use Tableau as it's very intuitive and simple to create insights.
  • Quick table calculations: There are some best-practice shortcuts for tables, which means Tableau can be implemented very quickly.
  • Data Connectors: Tableau has many different connectors for different databases. It's very easy to connect to MySQL, SQL Server, Amazon EMR, Presto, Redshift, BigQuery, and so on. Just name it and they have the connector; the work they do is very impressive.

What needs improvement?

Data science: Tableau lacks machine learning algorithms that you can implement using R, SPSS Modeler, and Python. It has clustering and time-series forecasting abilities which are helpful, but adding machine learning capabilities like decision trees, CHAID analysis and K-means would make this product perfect! Tableau has a connector to R; you can use the ML algorithms there and visualize it back in the Tableau.

What do I think about the stability of the solution?

Previous versions suffered from instability but that has been fixed in later versions. The current version has no issues with stability as far as I can see.

Buyer's Guide
Tableau
March 2025
Learn what your peers think about Tableau. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
849,190 professionals have used our research since 2012.

What do I think about the scalability of the solution?

Tableau is not scalable on the desktop version. On the server version, you can scale it by adding more machines and configuring Tableau to use all of them.

How are customer service and support?

One of Tableau’s secrets is that they have one of the best tech support in the world of BI. The community of developers is great, with a lot of contributors; very nice and helpful – for beginners and professionals.

Which solution did I use previously and why did I switch?

In the past, I used QlikView as the BI solution. It's also a great tool with many features and great support. The problem with QlikView is that it's expensive and it takes longer to implement inside organizations.

How was the initial setup?

It's very simple and quick to implement Tableau in an organization; you can have helpful dashboards in a matter of hours.

What's my experience with pricing, setup cost, and licensing?

Tableau pricing is low compared to other solutions that are in the market; for small-medium businesses, that would provide good cost-effectiveness. For big business, Tableau could be expensive as having a lot of Tableau server users (entering with a browser to reports) could be a bit expensive.

Which other solutions did I evaluate?

We compared Tableau to QlikView, Panorama Necto and TIBCO Spotfire. We evaluated them by:

  • Price
  • Ease of use
  • Speed of implementation
  • Use-case visualizations

What other advice do I have?

Don't visualize more than 2M data points in a report. Use extracted data and not a direct connection to the database; it will run faster. Don't use too many sections in a report; 3-4 at most. Make most calculations during the ETL process and not in Tableau; every calculation that Tableau does will make the report go slower.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Aruna  Basnayake - PeerSpot reviewer
AGM - Digital Engineering & Strategic Solutions at DMS Software Technologies (Pvt) Ltd.
Reseller
Top 20
Scalable platform with a straightforward initial setup process
Pros and Cons
  • "Tableau's most valuable feature is its ability to connect with various data sources and display real-time data on three different dashboards."
  • "There should be stronger data modules for the platform."

What is our primary use case?

Our clients from different industries use Tableau for data visualization purposes. 

What is most valuable?

Tableau's most valuable feature is its ability to connect with various data sources and display real-time data on three different dashboards. It stands out in handling and utilizing data compared to other products like Oracle BI.

What needs improvement?

There should be stronger data modules for the platform.

For how long have I used the solution?

We have been using Tableau for the past one and a half years.

What do I think about the stability of the solution?

The platform is relatively stable. I rate its stability a nine out of ten.

What do I think about the scalability of the solution?

The platform is highly scalable. I have five clients, and the total number of users across all clients is around 300 to 400. I rate its scalability an eight out of ten.

How are customer service and support?

The platform's technical support services require improvement. There should be enough support during the deployment.

How would you rate customer service and support?

Neutral

How was the initial setup?

The platform is deployed on the cloud and on-premises. Its initial setup is straightforward. It took about an hour or two to deploy. I rate the setup process as a nine out of ten.

What's my experience with pricing, setup cost, and licensing?

The pricing of Tableau should be better to remain competitive in the market, especially when compared to alternatives like Power BI. By adjusting the pricing, it can appeal to a broader range of markets and attract more customers.

What other advice do I have?

I rate the platform an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
PeerSpot user
Buyer's Guide
Tableau
March 2025
Learn what your peers think about Tableau. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
849,190 professionals have used our research since 2012.
Daria Maslovets - PeerSpot reviewer
Analytics Lead/Tableau Integrator at SOFTICO
Real User
Real time analysis, reliable, and easy to set up
Pros and Cons
  • "Technical support has been responsive."
  • "There are not enough language options. It needs to be offered in more than just English."

What is our primary use case?

Our company uses dashboards to understand how much we can improve the situation, track performance in real-time and help managers react faster to non-obvious things.

For our clients, we carry out system integration, and pilot projects, develop first dashboard layouts, provide system support during integration and post-sales service, and provide training to our clients. The main goal of customers is to understand whether they will get profits in the future or not and be able to influence the situation right now.

How has it helped my organization?

Tableau helps the company to see insights. It will allow profit or loss to be predicted, but very flexible to react to changes.

Tableau's dashboard allows teams to see what's going on at a high level. Our company sells software licenses and it's very important for us to be able to track license expiration dates that may expire in the near future and to be able to contact customers and ask them to renegotiate contracts or to warn customers in time about possible license renewals or additional purchases of new licenses.

Instead of going deep into the CRM in detail, we can do it directly from the dashboards generated by Tableau, saving ourselves time and increasing our productivity.

Other customers can use the solution to check the duration of certain transactions. They can see how quickly they are completing transactions in a call center, for example. They can look at targets and get alerts to help them improve results.

What is most valuable?

Users don't have to wait for monthly reports, Tableau allows users to view numbers to make real-time decisions. It is easy and intuitive to use and has quick access to analytics, high performance even for very big data, and a built-in ETL tool to clean and prepare data.

Both web and mobile versions are supported. Updates take place at least once every three months. We always get the latest version with the latest features.

There is a huge community of Tableau users - 99.9% of questions are answered.

The solution integrates well with Python and R. The solution scales well and it is very stable.

The setup is quite easy and the technical support has been responsive.

What needs improvement?

Despite the number of available interface languages, I would like to see as many languages as possible represented in Tableau. So many companies really want to use this program and it suits them better than any other similar programs, but due to the lack of understanding of English, it is difficult for them to decide to integrate this particular product.

In addition to the existing set of common data types, Tableau Desktop has such a wonderful thing as a union of data on the principle of relationships for Multi-table. This type of union is very easy to work with the data source itself and does not overload the system.

At the moment, this type of union only exists for connections from databases. It would be nice if Tableau added this type of merging for data sources that are on the Tableau Server/Tableau Cloud.

Every three months, Tableau adds new features. There are always new features coming up.

For how long have I used the solution?

I've used the solution for two years. 

What do I think about the stability of the solution?

It's stable. It's reliable and has a good security program. 

What do I think about the scalability of the solution?

The solution is very easy to scale. The Blueprint methodology shows how large companies can successfully implement and develop it.

We are a small company. Right now we have about eight users of the solution. Part of them prepare analytics and manage the solution on the server side as the analysts, architects, and solution engineers, and the rest are people who use the solution as users, viewers, and explorers.

How are customer service and support?

We have full technical support for our clients. When we get a new client, we provide full support and handle pilot projects. We can also provide dashboards. We have a community for clients that are new to the solution.

Our company would like to improve the culture of data in our country. We're working to provide learning resources and free YouTube lessons to help new users understand the product. 

As a company, we provide Tableau support for our clients. If our company cannot find any solution ourselves, we contact the brand's technical support, and they respond very quickly. Depending on the complexity of the problem, a solution can be delivered within two to three days up to a week.

Which solution did I use previously and why did I switch?

In the past, I have also used Excel and some Power BI.

In our company we like to say that there is no perfect BI, only the tool that suits you and your goals. Therefore, most companies choose to work with a different set of tools, sometimes combining several different ones. The main thing is that they all work towards your main goal and the achievement of your results.

Despite the fact that the company sells both Tableau and Power BI, we mainly use Tableau.

How was the initial setup?

The initial setup is very easy. That said, it's best to prepare your system. You need to understand how your system will be able to integrate with it. You also have to understand your data.

It can be set up by one person if it is a small company and he is well versed in the product and in his system. However, if the company is large and the process is complex, then of course a team of several people may be needed to share the integration process between working with server setup, analytics department, and working with clients.

The service can be set up completely automatically. This will depend on the server the company uses and whether additional add-ons for working with Tableau are enabled. Automation makes it easy to check data flows and dashboards, simplifies server operations and monitors errors that occur, and sends alerts or warnings if they occur.

What's my experience with pricing, setup cost, and licensing?

The price is still quite high for many Tableau customers. That said, the company understands the value the solution provides. That, and the integration process is so much easier with Tableau. Even with the licensing being so high, it is worth it due to the simplicity and finally, they see the financial return of using the product.

What other advice do I have?

I'm an analytics lead. I'm an integrator of the product.

We work with Tableau Cloud and with the Tableau Server.

Make sure you are really ready to integrate with Tableau. That will make the deployment go much more smoothly. Users that are fully prepared will be able to get the most out of it. If they are not prepared, they will not use it to the fullest extent possible. Sometimes you have to change not just the tool; you have to change the entire company's process. The product implementation needs to be considered at all steps, both within the company and for all stakeholders.

I'd rate the solution nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Manager at Accenture
Real User
User-friendly, flexible and able to handle huge data sets
Pros and Cons
  • "I consider Tableau to be the best analytical tool available. It's really handy to use and can be used by non-technical people."
  • "When you're working on a dashboard, you can't select multiple components at a time and align them, so you have to go one by one. This is very cumbersome."

What is our primary use case?

I use Tableau to understand how day-to-day business is going, where the gaps exist, and the KPIs. We use it for target analysis, identification, performance tracking, and financial metrics. 

What is most valuable?

The features I like most are data manipulation, Tableau Prep, the ability to do manipulation on the desktop, its connectivity to different and vast data sources, the capacity to handle such huge sets of data, and its flexibility to play around and create calculated fields and customized charts. LOD expression is also fantastic. Another useful feature is drag and drop, which means that if you're not into creating data manipulation, data comes very clean and clear to you, and you just have to drag and drop to create a job. This gives an upper hand to the end-user to work on the analytical tool and create their own dashboards. And even on the Tableau server, they can create their own metrics and publish them as a simple dashboard. You can create a view as per your user.

What needs improvement?

When you're working on a dashboard, you can't select multiple components at a time and align them, so you have to go one by one. This is very cumbersome if you're floating, and it loses in comparison to Power BI, which does allow multiple selections. In the next release, I would like to see an enhancement of the prescriptive analytics features.

For how long have I used the solution?

I've been working with Tableau for a year and a half.

How are customer service and support?

Technical support is more-or-less fine, though we have had a couple of cases where we weren't satisfied. We have had to ask our senior management to intervene sometimes because the support period has gone beyond fifteen or twenty-one days.

How would you rate customer service and support?

Neutral

What other advice do I have?

I consider Tableau to be the best analytical tool available. It's really handy to use and can be used by non-technical people. For those thinking of implementing it, you can go with Tableau Online if you don't do too much data manipulation on the Tableau desktop itself. Try to keep it in a different layer of Tableau Prep and also make sure that your desktop is not heavy and leverage the features properly because Tableau offers a lot. I would give Tableau a rating of eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Director at Decision Science
Real User
Top 10
​Data is easily understood at all levels of the company
Pros and Cons
  • "Partner support is very good."
  • "Tableau is a company that does not respect partners."

What is our primary use case?

Creates data visualization for final users, then shares these visualizations throughout the entire company.

We offer Tableau as a product. As a partner, we recommend it to our customers. We use it internally to manage all our KPIs and services, so we also use it as a customer.

How has it helped my organization?

  • Data is easily understood at all levels of the company.
  • Business insights are shared across various departments.
  • They allow you to quickly mount decision scenarios, and point you in the right direction of issues.

What is most valuable?

  • Its ease of use and ability to convert drag and drop gestures into queries.
  • The ability to create complex calculations.
  • The completeness of things you can do.
  • It has a very nice dashboards.
  • You do not need a technical background to fulfill your business needs.

What needs improvement?

  • Conditional formatting could be an interesting feature to provide to final users. It is a long-term request of our users.
  • The data preparation/blending options are very basic. They could be improved.
  • More willing to hear customer/user suggestions.

For how long have I used the solution?

Five to ten years.

What do I think about the stability of the solution?

No stability issues. I never had it crash my computers. The stability is awesome.

What do I think about the scalability of the solution?

It can be achieved, but it is not what most companies focus on. You can have a huge server with core licenses. You can have a lot of users using and consuming information and dashboard use it continuously, but the thing is to still have a PC or text components, which is the weakest link in the chain. 

Scalability may be good. Not awesome, but good.

How are customer service and support?

Tableau's support could improve.

Partner support is very good.

In five years, I have been working with Tableau. I have used technical support only one time. They did not complete what I needed. I figured out the solution myself, but I understand this may be due to my own expertise. However, in general, our customers are very satisfied with the support.

I would rate technical support as an eight out of 10.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I used Cognos, BusinessObjects, and QlikView. I switched because of the paradigm change to self-service capabilities and ease of use.

We also have a lot projects to change previous tools. For example, we replaced six Enterprise QlikViews in six different companies which had been working there for six or seven years.

How was the initial setup?

The initial setup is very simple and the deployment is easy. Both tools (Desktop & Server) have a very simple wizard.

The typical installation from Mexico to Argentina, which is the market that I serve, is very easy to perform.

What about the implementation team?

Both. Expertise on this tool is very high throughout all of the Tableau ecosystem.

What was our ROI?

It is very high, but it requires a data preparation/blending tool.

What's my experience with pricing, setup cost, and licensing?

Tableau's licensing is pretty straightforward and simple. 

However, Tableau is a company that does not respect partners. Tableau is a company that overlaps and steps onto the partners' total deal. We had a very good example in Panama with one of the biggest companies in the country. They stepped in without notice, without having a partner laid out. The company turned down the deal and took it another year and a half to resurface. Finally, when it was close to closing, Tableau stepped in and messed it up. That is a common behavior of the boss company in Latin America.

Which other solutions did I evaluate?

Power BI, which was in its early stages at the time, but now sprawling across Latin America. Yellowfin, who we are a partner with now. We are now looking at Birst.

We chose Tableau because they were the whole package at the time.

What other advice do I have?

Do not hesitate to implement Tableau. You will not regret it if you are looking for a visualization and discovery tool.

Most important criteria when selecting a vendor: 

  • Customers' experiences
  • Transparency
  • The financial stability of the company.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer: My company is a Tableau Partner.
PeerSpot user
Founder and CEO at Information Age Consulting
Real User
User-friendly and flexible with a good interface
Pros and Cons
  • "The ability of filtering and segmentation of the data makes it very flexible compared to other tools."
  • "I would like to have the product be more flexible in terms of creating online shared dashboards."

What is our primary use case?

We primarily use the solution for data visualization and data analytics. I normally use it for analyzing data from social media, for social media analytics, mainly Twitter and data from the Twitter API. I use it to analyze what is being said on social media and also to look at the interaction on social media on specific topics. 

I also use it for educational purposes. I analyze the data from student information systems to check about their student progress and provide visualizations about this data.

I create a lot of dashboards, mainly using these tools. 

How has it helped my organization?

Tableau helped our organization to provide our ckients organizations with cloud-based  Data Analytics service. Through using the Tableau's anilities in the field of Data Analytics, and Data Preperation & Transformation, and Data Visualization
we collect, cleanse, transform client’s data and discover insights and patterns in this data. Using Tableau, we help our ckients to improve the way data is utilized to support the decision-making process, enhance strategy implementation, and apply KPI monitoring within the business process. Tableau helped us to provide our clients with data driven decision making power through utilizing high quality  data analytics and vizualization so that they can continue to comply with the standards and best practices in teir field of business.

What is most valuable?

The solution is very flexible. The ability of filtering and segmentation of the data makes it very flexible compared to other tools.

The ease of use is great. It's a good platform from an ease of use point of view. It's easy to use and easy to learn. The learning curve is not difficult to grasp. 

The user interface is very friendly. The onscreen help, and also the resources that Tableau provides, including training videos, a support website, and knowledge base, are very helpful. 

I use the Tableau training portal and I found it very enlightening. It provided me with online training and certifications. I use it mostly for strengthening my abilities in Tableau.  

I like the way it integrates with multiple data sources. The data blending aspect of Tableau, in which I can blend and merge data from multiple sources, is great. I found that the things that I was doing previously, such as using SQL or other tools over the course of hours I can do in Tableau within minutes. Instead of doing my job using SQL with multiple queries and instructions, now I can do it in Tableau in minutes.

Its ability to handle large amounts of data is very important. 

The initial setup is easy.

What needs improvement?

I would like to have the product be more flexible in terms of creating online shared dashboards. When I need to publish a public dashboard, I use Tableau Public. However, I don't find it flexible compared to Tableau Online, which is the paid version. Tableau Public is a free Tableau portal in which I can publish my data, however, Tableau Public doesn't provide the flexibility that I find in Tableau Online. If we compare this with other tools, such as Zoho Analytics, for example, publishing web-based shared dashboards is more flexible, in terms of publishing web-based shared dashboards.

If they can add the feature of machine learning and the predictive analysis to Tableau, it would be very helpful. After Salesforce acquired Tableau, they have been merging Salesforce with Tableau, in terms of machine learning. That said, in this case, I need to use two products - Salesforce and Tableau. I want to have the Einstein tool, which is available now in Salesforce, be integrated into Tableau, so I don't have to use Salesforce for machine learning, to use the Einstein tool, and I can use Tableau for the product. If the Einstein tool for machine learning is integrated into Tableau, that would be very good for us.

For how long have I used the solution?

I've used the solution for around four years. 

What do I think about the stability of the solution?

The stability has been good. In general usage cases, it's reliable andhere are no bugs or glitches. It doesn't crash or freeze. But we face some stability (crash or freezsing) and performance (slowness) issue with large datasets especially when we export our Tableau visualization to Tableau Public.

What do I think about the scalability of the solution?

Basically, I'm the one using it. However, others consume what I make. I create the dashboard, I create the analytics, and I give my analytics as a shared dashboard or as reports to the decision-makers and other employees. Normally they consume what I do, however, for the creation of dashboards, creation of analytics, I do the job. I'm the main user in that sense. 

It's very scalable, especially if you choose the online option.

How are customer service and support?

Technical support has been great.

How was the initial setup?

The implementation process is not difficult. It's very easy. When I use Tableau Online, it is given as software as a service, which means I don't need to deploy anything. I just give the username and password, and I use it directly without any issue. For the Tableau Desktop, I need to install the software. It's a very normal installation and happens without any issue.

What about the implementation team?

We handled the implementation process ourselves. It's pretty easy. therefore, we didn't need outside assistance. 

What was our ROI?

The return on investment from Tableau is very high.

What's my experience with pricing, setup cost, and licensing?

The pricing of the solution is very good. We find it much cheaper than other options.

What other advice do I have?

I'm just a customer and an end-user. I have tried several times to have a partnership with Tableau, however, it seems a little bit difficult getting the partnership. This is maybe a negative aspect in terms of having a partnership program. It's not easy to have a partnership or a fellowship relationship with Tableau.

I'm using Tableau Online, as software as a service, and I'm also using Tableau Desktop. I use it on my machine.

I really recommend it for any organization that wants to have data visualization with a tight budget.

I would rate the solution at a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1521363 - PeerSpot reviewer
Digital Strategy Manager at a energy/utilities company with 10,001+ employees
Real User
Good visualization with great features and good stability
Pros and Cons
  • "The best part about Tableau is the visualization."
  • "The pricing is a bit expensive."

What is our primary use case?

We just created the data visualization and analytics models and the complete setup file was sent to the client for deployment in their own premise as that was their client policy. We just created the solution and the solution was transferred to them.

We were trying to create a dashboard for the contractors in an oil and gas plant. It's for a million-dollar company. That was the level one priority. The use case involved a pilot project meant to drill down the visualization of each contractor and the sub-KPIs at a sub contracting level, plus the geographies involved. Tableau is a data visualization tool with analytics involved in it. The art was to create a set of dashboards that were geography-specific plus contractor-specific. Along with that, there were some common KPIs against which the visualization was supposed to cover as well.

What is most valuable?

The best part about Tableau is the visualization. 

Tableau has some amazing features. We can have some additional UI features that act like a skin. You can get it to really customize to your needs and then you can incorporate items as a plugin in your Tableau version and the user interface.

The graphics are quite good.

The solution can scale.

Technical support was helpful.

We found the solution to be quite stable.

What needs improvement?

Tableau is good, however, it lacks a bit on the integration side if you compare it to Power BI, for example. Power BI has quite a good amount of connectors. Even though Tableau does have some, Power BI works well with the Microsoft environment and most of the firms are in granular detail. That's where Microsoft shines. Maybe Tableau can collaborate with other bigger, well-recognized solutions in order to get an edge in the market the way Power BI does with Microsoft. 

The pricing is a bit expensive.

There's a bit of a learning curve for those new to implementing the solution.

For how long have I used the solution?

We've been using the solution for less than a year so far. In the last eight months, we've developed and deployed the solution. We haven't been using it as long as, for example, Power BI.

What do I think about the stability of the solution?

It's a reliable solution. There's no doubt about it. The solution is stable. It does not crash or freeze. There are no bugs or glitches.

What do I think about the scalability of the solution?

For deployment, the capacity was increased. It required really strong contractors also. That was easily manageable. It is quite scalable.

We had a team of around 20 developers who are working on the solution.

How are customer service and technical support?

We only dealt with technical support once or twice. There wasn't a lot of interaction in the time we used Tableau. That said, they were always helpful and responsive. We were happy with their amount of assistance. 

Which solution did I use previously and why did I switch?

We are also using Power BI. We use both products currently.

How was the initial setup?

For us the solution's initial setup was complex as we were just aware of how to use Power BI previously. It was a completely new solution. We had to get an instructor to get the things in place.

I'd say it was about an eight-month installation process for the particular software. In-app work was one month and then seven months of development everything and all over the board.

What about the implementation team?

We had an instructor assist us in the implementation process. and show us how to use the product.

What's my experience with pricing, setup cost, and licensing?

We bought a monthly license as we were not able to continue with it long-term. It was simply a specific client requirement that was not needed forever.

The pricing of Tableau is a bit on a higher side compared to Power BI, however, for us, it didn't matter much as we were charging it to the client. That said, for a normal end-user, it would be considered a bit pricey compared to Power BI.

What other advice do I have?

For Tableau we have been using only for a specific team within that also was for the external clients. That experience was only around eight months. However, it was a pretty good experience. Up to that point, we had been strictly using Power BI. Adding Tableau was for a specific client who just wanted the Tableau licenses created and developed for them.

We were using the latest version. It was not a cloud version. It was the desktop on-prem version we were using.

The solution would work well for small, medium, or large enterprises. It caters to all different sizes of companies.

I'd rate the solution at an eight out of ten overall. We've mostly been quite happy with it.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Product Manager at Rabita Software
Reseller
Enables us to visualize our raw data
Pros and Cons
  • "It's very user-friendly. It's not like Power BI, Tableau is very user-friendly. Anybody can use Tableau. It's very easy to adopt things. I can visualize the stats."
  • "In the next release, I would like to be able to have the option to see more raw data that I'm converting on the dashboard."

What is our primary use case?

Tableau is an analytics tool so we use it to feed the data. I get the raw data. We use it for business problems. If I want to see what is happening in the market I have Tableau's raw data. I'll make sure that I take all that data and feed it into Tableau.

What is most valuable?

It's very user-friendly. It's not like Power BI, Tableau is very user-friendly. Anybody can use Tableau. It's very easy to adopt things. I can visualize the stats.

It's one of the fastest-growing data visualization and data analytics tools. It aims to help people see the data. You can simplify and convert raw data into a very understandable format. That's the good thing about Tableau. 

For how long have I used the solution?

I've been using Tableau for two years. 

What do I think about the stability of the solution?

The stability is good. It's easy to use. It's user-friendly. 

What do I think about the scalability of the solution?

Scalability is quite flexible. It designed to give a more flexible scaling experience. It's quite easy to add users. The Tableau server can support 200 users.

How are customer service and technical support?

I get good support from the Tableau team. If I have any issues, they're able to solve my issue within 24 to 48 hours. If I create an issue, they resolve it between 24 to 48 hours. If I have an issue, I'll just send in a form in the Tableau portal. 

How was the initial setup?

The initial setup was easy. My IT team took care of setting up the licensing part. 

What's my experience with pricing, setup cost, and licensing?

The pricing is expensive. 

Which other solutions did I evaluate?

We also evaluated Power BI and Qlikview. I'm more comfortable with Tableau, it's user-friendly.

What other advice do I have?

I would rate Tableau a nine out of ten. 

It's a good thing that I'm able to visualize my raw data. In the next release, I would like to be able to have the option to see more raw data that I'm converting on the dashboard.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Buyer's Guide
Download our free Tableau Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
Buyer's Guide
Download our free Tableau Report and get advice and tips from experienced pros sharing their opinions.