What is our primary use case?
We primarily use the solution for data visualization and data analytics. I normally use it for analyzing data from social media, for social media analytics, mainly Twitter and data from the Twitter API. I use it to analyze what is being said on social media and also to look at the interaction on social media on specific topics.
I also use it for educational purposes. I analyze the data from student information systems to check about their student progress and provide visualizations about this data.
I create a lot of dashboards, mainly using these tools.
How has it helped my organization?
Tableau helped our organization to provide our ckients organizations with cloud-based Data Analytics service. Through using the Tableau's anilities in the field of Data Analytics, and Data Preperation & Transformation, and Data Visualization
we collect, cleanse, transform client’s data and discover insights and patterns in this data. Using Tableau, we help our ckients to improve the way data is utilized to support the decision-making process, enhance strategy implementation, and apply KPI monitoring within the business process. Tableau helped us to provide our clients with data driven decision making power through utilizing high quality data analytics and vizualization so that they can continue to comply with the standards and best practices in teir field of business.
What is most valuable?
The solution is very flexible. The ability of filtering and segmentation of the data makes it very flexible compared to other tools.
The ease of use is great. It's a good platform from an ease of use point of view. It's easy to use and easy to learn. The learning curve is not difficult to grasp.
The user interface is very friendly. The onscreen help, and also the resources that Tableau provides, including training videos, a support website, and knowledge base, are very helpful.
I use the Tableau training portal and I found it very enlightening. It provided me with online training and certifications. I use it mostly for strengthening my abilities in Tableau.
I like the way it integrates with multiple data sources. The data blending aspect of Tableau, in which I can blend and merge data from multiple sources, is great. I found that the things that I was doing previously, such as using SQL or other tools over the course of hours I can do in Tableau within minutes. Instead of doing my job using SQL with multiple queries and instructions, now I can do it in Tableau in minutes.
Its ability to handle large amounts of data is very important.
The initial setup is easy.
What needs improvement?
I would like to have the product be more flexible in terms of creating online shared dashboards. When I need to publish a public dashboard, I use Tableau Public. However, I don't find it flexible compared to Tableau Online, which is the paid version. Tableau Public is a free Tableau portal in which I can publish my data, however, Tableau Public doesn't provide the flexibility that I find in Tableau Online. If we compare this with other tools, such as Zoho Analytics, for example, publishing web-based shared dashboards is more flexible, in terms of publishing web-based shared dashboards.
If they can add the feature of machine learning and the predictive analysis to Tableau, it would be very helpful. After Salesforce acquired Tableau, they have been merging Salesforce with Tableau, in terms of machine learning. That said, in this case, I need to use two products - Salesforce and Tableau. I want to have the Einstein tool, which is available now in Salesforce, be integrated into Tableau, so I don't have to use Salesforce for machine learning, to use the Einstein tool, and I can use Tableau for the product. If the Einstein tool for machine learning is integrated into Tableau, that would be very good for us.
Buyer's Guide
Tableau
December 2024
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For how long have I used the solution?
I've used the solution for around four years.
What do I think about the stability of the solution?
The stability has been good. In general usage cases, it's reliable andhere are no bugs or glitches. It doesn't crash or freeze. But we face some stability (crash or freezsing) and performance (slowness) issue with large datasets especially when we export our Tableau visualization to Tableau Public.
What do I think about the scalability of the solution?
Basically, I'm the one using it. However, others consume what I make. I create the dashboard, I create the analytics, and I give my analytics as a shared dashboard or as reports to the decision-makers and other employees. Normally they consume what I do, however, for the creation of dashboards, creation of analytics, I do the job. I'm the main user in that sense.
It's very scalable, especially if you choose the online option.
How are customer service and support?
Technical support has been great.
How was the initial setup?
The implementation process is not difficult. It's very easy. When I use Tableau Online, it is given as software as a service, which means I don't need to deploy anything. I just give the username and password, and I use it directly without any issue. For the Tableau Desktop, I need to install the software. It's a very normal installation and happens without any issue.
What about the implementation team?
We handled the implementation process ourselves. It's pretty easy. therefore, we didn't need outside assistance.
What was our ROI?
The return on investment from Tableau is very high.
What's my experience with pricing, setup cost, and licensing?
The pricing of the solution is very good. We find it much cheaper than other options.
What other advice do I have?
I'm just a customer and an end-user. I have tried several times to have a partnership with Tableau, however, it seems a little bit difficult getting the partnership. This is maybe a negative aspect in terms of having a partnership program. It's not easy to have a partnership or a fellowship relationship with Tableau.
I'm using Tableau Online, as software as a service, and I'm also using Tableau Desktop. I use it on my machine.
I really recommend it for any organization that wants to have data visualization with a tight budget.
I would rate the solution at a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.