There are many use cases and many projects. I have done level cost-based analysis and forecasting. I have also created one dashboard for their risk measurement.
Intelligent Automation Manager at a tech services company with 10,001+ employees
Provides analytics and simple reporting with data cleaning
What is our primary use case?
What is most valuable?
The most valuable feature is the analytics part. You can use simple reporting by using the analytics by businesses and stakeholders, giving insight into that particular information. It also has data cleaning. It saved a lot of time for the application.
What needs improvement?
Every time, they create a new version of Tableau. We need to update that version and create a new EXE file. Any visualization tool should have one particular application that only needs to be updated rather than creating version one, like 2024.1.2. You can see many versions in Tableau. We are using this number of versions only because of the latest update. Having the latest update in the same application rather than creating multiple versions would be good.
Some features are not enabled in Tableau. We can use the measure or Python to use that. Every company or every person has its own requirement in Tableau. Suppose I am using an in-date format. I'm extracting data from my data source in some other format. At the same time, businesses want to view this information in different formats. I have to customize the data format. If possible, you and your team can work on the date format in the world. There are multiple data formats or data get views available in the report. You can also accommodate in the gate feature.
For how long have I used the solution?
I have been using Tableau for almost five to six years.
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March 2025

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What do I think about the scalability of the solution?
Tableau is scalable software. Almost 500 people within my department are using this solution.
How are customer service and support?
During COVID-19, I had a few issues. Our support team didn't support it. We requested to the Tableau team, and that person helped us. Sometimes, they have a good way. They have excellent knowledge, but sometimes, when you provide your source to a third party, they don't support us technically.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup of desktop application is straightforward. We can also creat,e athe project and tha e end user can also create their own project, and later on, if needed, the support team can help us with that.
It takes ten working days minimum to complete creating dashboard and setup server. We are using dev and production environment. Some are also using a testing environment based on their requirement and discussion with the business.
Multiple team is responsible for their activities. At least five to six people are required for deployment because someone is creating a dashboard and some person has their knowledge at server level. Also, some person needs to have their permission management.
Which other solutions did I evaluate?
I was not able to connect Tableau with SharePoint online. Microsoft Power BI can be connected with SharePoint easily online. It has many more facilities than the Tableau application.
What other advice do I have?
The daily reporting or data analysis has seen many improvements with Tableau. We can manage the users accordingly while doing the drag-and-drop interface for that application. I can do Python and use Python Tableau language, which creates a lot of differences.
I have never faced any issues with data integration. Before COVID era, I was using SAP HANA. I could use it very frequently and use the data set accordingly.
I have never faced any such issues. It is a very good application. There are many more application which are also very good and very user friendly, but Tableau is also one of them. We have a direct live collection. Even business users share experience while connecting the live. They feel some hindrance while using this application when they refer us or when they filter the data. You can see the delay response in the page.
Tableau is a good application. I created any dashboard for the business, and business want to view their information. They like that application, and they are able to on this side, what purpose they wanted to develop this dashboard.
I recommend Tableau. There are many BI application. Tableau is one of them, as I I use it.
If the user want to view information, it would be go with their line. It is simple to understand, and take decision based on their information. It would be very good to have on comparison heat map or the pie chart.
Overall, I rate the solution a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Manager BI/Analytics and Data Management at a healthcare company with 10,001+ employees
A stable solution which provides good visualizations, but the architecture should be improved to better handle the data
Pros and Cons
- "The most valuable features are the visualizations, the way they show the combination charts."
- "The architecture should be improved to better handle the data."
What is our primary use case?
We use the most recent version.
We use the solution to engage the field teams and we integrate that with the data warehouse data and build the dashboards for them.
How has it helped my organization?
It is helpful that the solution provides access to one's own data. It allows a person to get insights out of the data provided by his tool, based upon the KPIs that the person wishes to look at. It all depends upon different use cases. We have dashboards for marketing people, field teams and executives. It all depends upon which insights a person wants, in which case he can prep the data accordingly. This is good.
What is most valuable?
The most valuable features are the visualizations, the way they show the combination charts. This allows a person to jointly put in different measures in different axes and greatly facilitates the user in understanding the data better.
What needs improvement?
There should be a focus on memory data, which is the concept of Tableau. This is where they squeeze the data into their memory. Because of that, we see performance issues on the dashboards. The architecture should be improved in such a way that the data can be better handled, like we see in the market tools, such as Domo, in which everything is cloud-based. We did a POC in which we compared Tableau with Domo and performance-wise the latter is much better.
As such, the architecture should be improved to better handle the data.
We are seeing a shift from Tableau to Power BI, towards which most users are gravitating. This owes itself to the ease of use and their mindset of making use of Excel. Power BI offers greater ease of use.
For the most part, when comparing all the BI tools, one sees that they work in the same format. But, if a single one must be chosen, one sees that his data can be integrated at a better place. Take real time data, for example. I know that they have the live connection, but, still, they can improve that data modeling space better.
For how long have I used the solution?
We have been working with Tableau for almost seven years.
What do I think about the stability of the solution?
The solution has pretty good stability. It's a robust tool, even though it has a steep learning curve. But, still, I feel that from the stability perspective, it's a leading BI tool in the market. It's pretty stable.
What do I think about the scalability of the solution?
I personally don't like any BI tool to have that scalability. What we usually do is integrate scalability into our warehouse layer. We know how to scale up and down and we handle it there. We don't rely much on the BI tools to do that.
I am talking about the scalability of a program in general, be it in its relation with users or as it concerns dashboards.
We recently started working with Tableau online and that particular solution is scalable. It ingests the hardware, the server capacity by itself. So, if users go from, let's say... 100 to 500, we don't see a dip in performance. It still behaves the same. Because of this new integration technology with the cloud, they are scalable in that regard.
How are customer service and technical support?
We are in contact with technical support. One service we have is Tableau online. If we see a dip in performance, we raise a ticket to the Tableau support team, work with them and make certain they address our issues. I would rate my experience with them as three out of five.
Which solution did I use previously and why did I switch?
We used Tableau from the get go.
How was the initial setup?
While I was not directly involved in the setup, I know that it's not that easy. There is a need for a proper administrator who has experience in that field.
What about the implementation team?
We used an integrator from Tableau when implementing.
Our experience was good and we were assisted with our implementation requirements. They were able to make notes to match our use case and answer all of our questions, including those concerning the number of users we have and how to set up the server.
I'm not part of the administrative group which handles the setup. I am mostly a consumer and responsible for building the desktop. I use the desktop version to build the dashboards and am not responsible for the server health check or maintenance. As such, I am not in a position to provide information about the staff required for maintenance, updates and checkups. There are a couple of people who are responsible for this, one from the customer side and another from our team. Both parties are in sync when undertaking these activities.
What's my experience with pricing, setup cost, and licensing?
I have no knowledge concerning the licensing costs of Tableau.
What other advice do I have?
The solution is mostly deployed on-premises, although we have also done cloud-based deployment.
We have around 500-plus users making use of the solution and mostly 90 percent are viewers. We have very few creators or explorers. Creators comprise seven percent and explorers three percent.
My advice to others would vary depending on their use cases, what they're looking for and the level of competency they have within their organization to use it. Tableau has a steep learning curve. So, it depends upon one's use case, the reason the person is going with that specific BI tool. The procurement department would need to evaluate the use cases very carefully, because there are so many BI tools available in the market. One's focus should be more on a centralized tool when bringing a new one to his organization. It should address all the answers to one's users, like what they're looking for. Definitely Tableau is good in the data discovery part and it can handle large data sets. So, all of these things should matter when one is trying to evaluate a tool.
I rate Tableau as a seven out of ten. This is because we are using it and it has a steep learning curve. It's not user-friendly. One must build a competency in creating the visualization and then support it. All of these things matter when one is evaluating a tool. That's why a shift is going towards Power BI.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Tableau
March 2025

Learn what your peers think about Tableau. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
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Senior Team Lead at Peristent Systems
Very interactive with great dashboards and good virtualization
Pros and Cons
- "The action feature which Tableau has is very useful for us. If we click on one visualization, it will pass the value to another visualization. That interactivity within different visualizations is the most valuable feature of Tableau."
- "The pricing is a bit higher than the competition. They'll need to lower it to stay competitive."
What is our primary use case?
We primarily use the solution for HR and energy dashboards. We have made and a few other dashboards for opportunities and accounts.
What is most valuable?
Tableau has really good and interactive visualization and interactivity.
The action feature which Tableau has is very useful for us. If we click on one visualization, it will pass the value to another visualization. That interactivity within different visualizations is the most valuable feature of Tableau.
What needs improvement?
Tableau would be really good if we could have predefined templates. I was doing a POC another newer tool, Einstein Analytics. They have predefined templates already set up. These predefined templates do the heavy lifting for the initial dashboards. We don't have to build them from scratch. Our dashboards look really good and 20 to 30% of the look and feel of the dashboard completes with the predefined templates. If Tableau works on the predefined templates, that would be so helpful to a lot of companies. It would save time for the developers.
The pricing is a bit higher than the competition. They'll need to lower it to stay competitive.
They need to move more into machine learning AI. Right now, in a POC that I'm doing with Einstein Analytics, they are more into machine learning and AI. Tableau is lagging as of now. If they want to have a long run in the market, they need to integrate machine learning and AI. It has to be very robust.
For how long have I used the solution?
I've been using the solution for two years now.
What do I think about the scalability of the solution?
I can say that this solution is quite scalable. I'd rate it eight out of ten. It integrates with many solutions. I haven't used our code in everything, however, I have used it for our HR integration and I find the code is quite scalable.
In the last project I managed, there were 110 regular users of the solution with about 20 suer-users that were able to edit reports and dashboards and tasks of that nature.
How are customer service and technical support?
I'd give technical support a nine out of ten. There were time zone differences. However, I got a timely reply and call from them, so it was very good. The support is very good. It's both responsive and helpful. I'm quite satisfied with them.
Which solution did I use previously and why did I switch?
I've used BusinessObjects and MicroStrategy as well. I used to use Power BI for a few months.
The main competitor to this product is Power BI, which I also use. This license is a bit costly compared to Power BI. Not more, but a bit costly from what I've seen.
There's not much of a difference between Power BI and Tableau. They have the same kind of interface and the features. The main difference between the BusinessObjects and the others is that its an enterprise tool. The licensing cost of the BusinessObjects is very, very expensive. The visualizations and objects etc., all have separate licensing for dashboarding. On top of that, the chart's not that interactive. If you click on one chart, it will automatically change the data of the several other charts related to that. That is not very interactive compared to Tableau or Power BI.
How was the initial setup?
The initial setup was not exactly straightforward. It was complex, or, to be fair, had a medium amount of complexity to it. The use cases were complex also and few of them had medium complexity to begin with.
Deployment was basically in the development environment and then we deployed it in the UAT for the users. They had a look at our reports in UAT first and then we deployed it into production. I was also working as a Tableau administrator also and then I learned Tableau administration in order to handle that aspect. I handled Tableau administration with the user and deployed the reports, etc.
The company has different verticals basically. I worked on HR and energy verticals. They also had finance and accounts. I have to maintain that administration part for all of them; not just my dashboards. From a deployment perspective, it was tough for me to maintain all the users and all the rules for the accounts department and for finance, and to be in the group for them, and to assign permissions for them. I did have issues in the servers in terms of gateways. I resolved them myself in the end with the help of Tableau support.
What about the implementation team?
I handled the implementation myself. I didn't need the assistance of a reseller or consultant.
What's my experience with pricing, setup cost, and licensing?
The company chose to purchase a creator license for me, which was $70. With that license, you can also be an administrator. We also have 20-25 extra licenses and they cost around $20-$35 each. Those are for normal users who will be viewing the dashboards. Those are monthly charges.
There aren't any other costs over and above that.
Apart from that we had database licensing. So because we used Snowflake as a cloud database.
What other advice do I have?
Our company has a partnership with Tableau.
I've used both on-premises and cloud, depending on the requirements.
This particular solution is quite an easy to use product. It's very robust. Even a layman who has previously was not worked with any other BI tools would love to work on this. They will find many things easier to implement. There are a few other tools that are in the market. However, from an implementation point of view, it's very robust.
I'd rate the solution nine out of ten overall.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Senior Director BI & Analytics at Hertz Global Holdings, Inc.
Friendly interface with mobile support helps us with data visualization and exploration
Pros and Cons
- "Scheduled extract and the multiple connectors are fantastic!"
- "The performance could be better."
What is our primary use case?
We use Tableau and Tableau Server for data visualization. We have a Global Tableau Server used by five thousand users on a monthly basis, with fifty thousand email notifications and more than five hundred workbooks for sales, marketing, revenue management, and operations analytics.
How has it helped my organization?
The solution has improved the organization by allowing quick access to data visualization and data exploration. Also, it helped to have a global server used as a repository to see all of the reports in the same place.
What is most valuable?
The features that stand out in this solution are:
- Scheduled extract and the multiple connectors are fantastic.
- Tableau Prep is fantastic.
- Tableau mobile on the tablet is also great for operations and the field users.
- "Ask Data" is good.
What needs improvement?
The performance could be better. At times, it can take up to one minute or more to open a workbook, which is very frustrating for the users.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
Stability is okay, although performance is slow on our side.
What do I think about the scalability of the solution?
Our solution handles five thousand users per month.
How are customer service and technical support?
Premium customer service and technical support are fantastic. Best in class!
Which solution did I use previously and why did I switch?
We previously used Cognos and Power BI. We switched because with Tableau, you do not need IT support. Users can create their dashboard really quickly.
How was the initial setup?
The initial setup was a bit complex, more so than expected. I would use a fully managed solution if I had the choice again.
What about the implementation team?
Our in-house IT department implemented this solution.
What's my experience with pricing, setup cost, and licensing?
The initial cost that is set according to CPU cores is expensive. You need to go with at least thirty-two CPU cores for five thousand or more users.
Which other solutions did I evaluate?
What other advice do I have?
The solution is very good. Loved it and the employees also love how quickly they can create a workbook and share it. Overall, a great solution and a great team.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Easy integration with interactive storytelling capabilities but needs to improve data preparation features
Pros and Cons
- "Tableau has greatly enhanced our organization's data-driven decision-making processes by enabling us to create visually compelling reports and dashboards."
- "Navigating through activities like cleansing, reshaping, and wrangling extensive or complicated datasets could prove challenging within the Tableau environment."
What is our primary use case?
My primary use case of Tableau was in conjunction with Salesforce to enhance my data visualization and analysis capabilities.
Tableau empowers users to delve into their data deeply, effortlessly unlocking valuable insights and critical information. It's got a user-friendly interface and extensive visualization capabilities that allow me to create compelling reports and dashboards that help me make better decisions.
How has it helped my organization?
Tableau has greatly enhanced our organization's data-driven decision-making processes by enabling us to create visually compelling reports and dashboards.
This capability has led to better communication between teams. Despite some limitations associated with custom data connectors, Tableau has proven to be an invaluable tool for aggregating data from multiple sources, offering us a complete view of our operations.
This comprehensive perspective has allowed us to identify trends, make informed decisions, and optimize our strategies, ultimately leading to increased efficiency and competitiveness in our industry.
What is most valuable?
The most valuable features of Tableau for our organization have been the interactive storytelling capabilities and easy integration with Salesforce. We can create visual descriptions of data, making complex information accessible and interesting to all sides. This feature enables us to effectively communicate data-driven insights.
In addition, our integration with Salesforce provides access to critical sales data in real-time, which facilitates quick decision-making and improves customer relationship management. Together, these features enable us to get the most out of our information assets, which helps us to develop informed actions and strategies.
What needs improvement?
Tableau is excellent at visualizing data, however, I think improving the data preparation features would be a great addition. Navigating through activities like cleansing, reshaping, and wrangling extensive or complicated datasets could prove challenging within the Tableau environment.
Also, the settings for working with complex datasets also need to be changed. In the next version, it would be good to add user-friendly resources for beginners, such as interactive tutorials and templates, to make Tableau even more accessible to a wider audience.
For how long have I used the solution?
I've used the solution for more than three months.
Which solution did I use previously and why did I switch?
I used a range of solutions to find the best one. I haven't switched; I'm using them at the same time.
Which other solutions did I evaluate?
I evaluated QlikView.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
CEO at a tech services company with 1-10 employees
Connecting data sources with simplicity, yet finding features remains a challenge
Pros and Cons
- "The ability to present data is very effective, providing great impact and good online information."
- "Tableau could be more intuitive. It has all the features, but it is difficult to find them."
What is our primary use case?
I mainly use Tableau for sales and inventory purposes. Additionally, I have dashboards that show performance, and I utilize it for making reports on the database in one of the companies I work with.
What is most valuable?
The ease of connecting Tableau to data sources and manipulating the data is quite good and straightforward. Additionally, the ability to present data is very effective, providing great impact and good online information.
What needs improvement?
Tableau could be more intuitive. It has all the features, but it is difficult to find them. When I want to use or present something in a certain way, it's hard to locate the necessary features. However, with some help, I can eventually find them.
For how long have I used the solution?
I have been using Tableau for about five or six years.
What do I think about the stability of the solution?
Tableau is pretty stable.
What do I think about the scalability of the solution?
I wouldn't say Tableau is one hundred percent scalable, but it is quite scalable.
How are customer service and support?
I have not used Salesforce customer support.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I have used Qlik Sense as another client works with it, so I have had reporting using their tools as well. However, I don't know enough of Qlik Sense to make a comparison.
How was the initial setup?
The installation of Tableau is pretty straightforward.
What about the implementation team?
I usually do the installation myself and do not require others.
What was our ROI?
Tableau is able to save up to ten to twenty percent of expenses.
What's my experience with pricing, setup cost, and licensing?
Tableau is on the high end and could have been more affordable. I would rate the price as around five out of ten.
Which other solutions did I evaluate?
I have used Qlik Sense but cannot comment on the differences with Tableau.
What other advice do I have?
I rate my overall experience with Tableau as a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Last updated: Apr 17, 2025
Flag as inappropriateGlobal Data Architecture and Data Science Director at FH
A flexible and easy-to-learn solution with excellent visualizations, good design, and a community version
Pros and Cons
- "Tableau is very flexible and easy to learn. It has drag-and-drop function analytics, and its design is very good. It is a very good tool, and it basically brings life into data with good design. We have been creating a lot of interactive visualizations and dashboards. It has a public version. There are public communities from where you can get a lot of examples for practice."
- "Its price should be improved. Its price is much higher than Power BI and QlikView. Programming is not easy on Tableau. For programming, you have to have a separate model. They should include programming directly on the web portion of the Tableau desktop so that people can write Python or JavaScript code for customizations instead of using a different model. Currently, Tableau Data Prep is a separate application that you have to purchase. It would be helpful if they can include Tableau Data Prep and programming languages such as R, Python in the next version. Tableau Public, which is a community version, doesn't allow you to save your work on your desktop. They should allow it. Currently, you can only upload it in the community."
What is our primary use case?
I have used Tableau in the past with other clients for enterprise-level data visualization for financial and manufacturing industries. I have also used it for documents dashboard and different kinds of KPI visualizations. I'm currently using it for academic purposes. In my current organization, we are not using Tableau. We are using Power BI.
What is most valuable?
Tableau is very flexible and easy to learn. It has drag-and-drop function analytics, and its design is very good. It is a very good tool, and it basically brings life into data with good design. We have been creating a lot of interactive visualizations and dashboards.
It has a public version. There are public communities from where you can get a lot of examples for practice.
What needs improvement?
Its price should be improved. Its price is much higher than Power BI and QlikView.
Programming is not easy on Tableau. For programming, you have to have a separate model. They should include programming directly on the web portion of the Tableau desktop so that people can write Python or JavaScript code for customizations instead of using a different model. Currently, Tableau Data Prep is a separate application that you have to purchase. It would be helpful if they can include Tableau Data Prep and programming languages such as R, Python in the next version.
Tableau Public, which is a community version, doesn't allow you to save your work on your desktop. They should allow it. Currently, you can only upload it in the community.
For how long have I used the solution?
I've been using Tableau for almost eight or nine years.
What do I think about the stability of the solution?
It is very stable.
What do I think about the scalability of the solution?
It is scalable. They have a cloud version, and you can implement it on the cloud.
How are customer service and support?
Their technical support is good. Our own IT can also manage it, and I can also get support from Tableau.
Which solution did I use previously and why did I switch?
We also use Dimension, Power BI, and QlikView. Domo is also there, but Domo is a little bit more expensive. Microstrategy is also a little bit more expensive, and it has different media storage.
How was the initial setup?
Its installation is straightforward. It is a one-click installation.
What about the implementation team?
I installed it myself on my laptop.
What's my experience with pricing, setup cost, and licensing?
Its price is higher than Power BI and QlikView. Tableau costs around $70 per user per month, whereas Power BI is around $8 to $9. QlikView is around $30.
Tableau has various prices for various models such as Creator, Designer.
What other advice do I have?
I would recommend this solution if you do not have budget constraints. It is a very good solution with excellent visualizations. I plan to keep using it for academic purposes.
I would rate Tableau a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Fintech Project Manager at a comms service provider with 10,001+ employees
Good for personal usage and small setups
Pros and Cons
- "A valuable feature of Tableau is that it is a useful tool for small setups. I shuffle between Tableau and MicroStrategy, so I use Tableau for personal purposes more than enterprise. I like the light version of Tableau for personal usage and doing some use cases on my own. When it comes to something small, I use Tableau for setups, rather than any other tool."
- "I think Tableau could be improved with cheaper or more flexible licensing, though this is a generic improvement and applies for any product. It would be better if they had more flexible payment and licensing plans so that they could suit small- and mid-sized organizations."
What is our primary use case?
Our primary use case of Tableau is to elaborate and demonstrate output from our big data solution. For example, we use it for finding out the best location for cases, such as fraud cases. Presently, we are using Tableau to find out the original fraud case, the initiator of the fraud process, and the network. Tableau is used with our big data solution, so it's embedded there, before Oracle even.
Tableau is deployed on-premise. In my organization, we have a very strict environment, so we don't have a policy for having anything on cloud.
What is most valuable?
A valuable feature of Tableau is that it is a useful tool for small setups. I shuffle between Tableau and MicroStrategy, so I use Tableau for personal purposes more than enterprise. I like the light version of Tableau for personal usage and doing some use cases on my own. When it comes to something small, I use Tableau for setups, rather than any other tool.
What needs improvement?
I think Tableau could be improved with cheaper or more flexible licensing, though this is a generic improvement and applies for any product. It would be better if they had more flexible payment and licensing plans so that they could suit small- and mid-sized organizations.
For how long have I used the solution?
I have been using Tableau since 2016.
What do I think about the stability of the solution?
I haven't had any issues with stability.
What do I think about the scalability of the solution?
Theoretically, Tableau is scalable, but I haven't tried to scale it yet.
How are customer service and support?
I have never contacted technical support.
Which solution did I use previously and why did I switch?
I shuffle between available tools—I also use MicroStrategy, Microsoft Power BI, and Qlik.
Before using Tableau, I used Oracle BI, Oracle ODI, and Teradata.
How was the initial setup?
The installation was an easy process, and I've done it myself twice. I'm a technical guy, so I didn't need a technical team to help with deployment, I did it on my own.
What about the implementation team?
I implemented this solution myself.
What's my experience with pricing, setup cost, and licensing?
We pay for the enterprise license for Tableau. The licensing could be cheaper and more flexible.
What other advice do I have?
I rate Tableau an eight out of ten. I recommend Tableau, and I even recommend it here in my organization. Their plan was to replace it with Qlik, but I did an assessment and advised them not to pay extra costs for other tools when Tableau was already in place in our organization.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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