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reviewer1384707 - PeerSpot reviewer
Manager at a financial services firm with 1,001-5,000 employees
Real User
A user-friendly and intuitive interface with good community support
Pros and Cons
  • "The most valuable feature is the interface, which is user-friendly and intuitive."
  • "The charts in Tableau are quite limited."

What is our primary use case?

We use Tableau for BI reporting.

What is most valuable?

The most valuable feature is the interface, which is user-friendly and intuitive. Even for somebody new, who has no idea of how a BI tool is supposed to function from a technical standpoint, it is very intuitive. You simply import the data and then use the drag-and-drop capabilities.

What needs improvement?

Data cleansing and data transformation functionality need to be improved. Tableau is not a full-stack BI tool, like Sisense. Including this type of functionality would add flavor to the tool.

The main point is that Tableau requires the data to be in a certain format for the end-user, in order for them to create charts. If it's not in a certain format, or in a certain structure, then the user will have to manipulate it.

The charts in Tableau are quite limited.

For how long have I used the solution?

I have been using Tableau for a few years.

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Tableau
March 2025
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What do I think about the scalability of the solution?

Tableau caters to a lot of databases and flat files, which means that you can connect to multiple data sources. In this regard, I would say that it is quite scalable.

We have between 40 and 50 users in the company.

How are customer service and support?

We are quite satisfied with community support. It is always there if you need any help and I am pretty happy with it.

Which solution did I use previously and why did I switch?

I have worked with other BI tools including Spotfire and Power BI. There are not as visually appealing as Tableau and I would stay that purely from the UI perspective, Tableau definitely has the upper hand.

Conversely, Power BI has some capabilities that are missing in Tableau. Examples of this are charts and graphs. If you want to create something that's customizable, it's a very difficult and tedious task in Tableau. This is unlike Power BI or Sisense. 

How was the initial setup?

The initial setup is very easy. Once you download it, it is a typical setup with a series of screens where you just press the Next button. Anybody can install it in a few minutes.

Which other solutions did I evaluate?

I am currently researching Sisense to get an idea of what the pros and cons of the different BI tools are. Sisense is a more complete tool that includes data cleaning, data transformation, and ETL capabilities right in the tool.

Tableau, on the other hand, is used for visualizations, dashboards, and storytelling. Their data has been cleaned or preprocessed in an SQL database beforehand.

What other advice do I have?

Tableau is a product that I recommend.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Program Manager at a non-profit with 1,001-5,000 employees
Real User
It allows us to understand and evaluate our numbers in an expedient manner.
Pros and Cons
  • "It allows us to basically understand and evaluate our numbers in an expedient manner."
  • "It is a stable solution."
  • "I would like to be able to set the parameters in a more specific manner."

What is our primary use case?

We have used it for our program correspondence, basically, so how to program report to satisfaction of different programs. It helps us obtain information. We also use it for visualization.

How has it helped my organization?

It allows us to basically understand and evaluate our numbers in an expedient manner. It doesn't require us to need a huge number of data bases that we need to manage. This solution sets everything up for us. It has a good ease-of-use.

In the past, we were using several different solutions, and the packages were insufficient for our needs. We used a lot of different software solutions, and extreme Excel, but it wasn't enough for our needs. We were also looking for something that was a bit more user-friendly. 

What is most valuable?

One of the most valuable features are the different visualizations. It makes it much easier for us to represent what the data is showing. The dashboard is great, and the visualizations are really what we focus on. 

It's as powerful if you know how to use it, so it's made as much as we know how to use it. It's enough, but there's much more of a need to understand what you do to operate the solution. To be able to do more, we need to set it up to do different things. It is fine, but we have not really invested time or people into doing this much.

What needs improvement?

I would like to be able to set the parameters in a more specific manner. I feel as if it's not a questions of whether the solution is sufficient, it's whether we understand how to use it to the best of its productivity.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It is a stable solution. I think we can use it for a while for a lot of different things. Again, we do not know the full scope of the capabilities. I think we are using it the best we can, but we could find better ways for it to best suit our needs. So, we just need to learn how to use it more efficiently.

How are customer service and technical support?

The technical support is good. They give solutions to our questions. 

Which solution did I use previously and why did I switch?

We previously used Microsoft BI.

How was the initial setup?

I was not involved in the initial setup of the solution.

What was our ROI?

Most people buy software because they know that it will help them do one thing, but they use it a tenth of the potential of what it could be used for. So, if you don't know what that is, you're stuck at ten percent. Be sure to explore the full capabilities of the solution.

What's my experience with pricing, setup cost, and licensing?

The price is competitive. We always consider pricing when considering a new solution. We are a non-profit, and pricing is a huge concern.

Which other solutions did I evaluate?

We always like to evaluate other products in tandem with what we are using.

What other advice do I have?

When reviewing a possible solution, we always consider:

  • Price
  • Functionality
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Tableau
March 2025
Learn what your peers think about Tableau. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
849,190 professionals have used our research since 2012.
Rajdeep Biswas - PeerSpot reviewer
Technical Architect - Sr. Manager at Axtria - Ingenious Insights
Real User
Robust visualization, a functional UI, and it integrates well
Pros and Cons
  • "The most valuable feature is the richness of its visualization and from a self-service standpoint, the ease of use."
  • "The data processing in Tableau is pathetic compared to Qlik."

What is our primary use case?

There are many and various use cases. Some use it internally for inter-department analytics, sales analytics, campaign management, and sentiment analysis.

What is most valuable?

The most valuable feature is the richness of its visualization and from a self-service standpoint, the ease of use.

The interface is fine. The functionality in the UI front is good as well.

It integrates easily.

From a UI visualization standpoint, I think it's pretty robust.

What needs improvement?

The data processing in Tableau is pathetic compared to Qlik.

In Qlik, I can replace my ELD layer for an application. This can't be done in Tableau.

The initial processing of data in Tableau takes a lot of effort.

If there could be a feature that a particular visual can be exported or just the data behind the particular visual can be exported in one single click, just one button on a visual and it exports the relevant data out to Excel or a CSV output, that would be good.

For how long have I used the solution?

I have been using Tableau since 2014, maybe even before that.

What do I think about the stability of the solution?

It's pretty stable.

What do I think about the scalability of the solution?

It's decently scalable. I have been able to scale it pretty easily.

How are customer service and technical support?

Technical support is good. On a scale of five, I would say four.

How was the initial setup?

The initial setup is neither straightforward nor complex.

What's my experience with pricing, setup cost, and licensing?

Pricing is not bad. It's competitive.

What other advice do I have?

I'm a BI Architect.

My recommendation for this solution would depend on the use cases.

I would rate Tableau and eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Software Quality Assurance Engineer at Syapse
Real User
Interactive dashboards enable the end user to modify the criteria or the filtering
Pros and Cons
  • "One of the most valuable features is that the solution allows users to build interactive dashboards. This allows the end user to modify the criteria or the filtering if need be. As far as for my personal use as a QA Engineer, I really value how extensive their API document support has been."
  • "Improvements can be made in template support. The workbook file structure is really hard to version control. If there was some sort of version control support offered particularly for workbooks, that would help big time."

What is our primary use case?

We use this business intelligence tool to build dashboards to display some of the statistical and analytical information that our company gathers. We develop a precision medicine software platform that enables academic and community healthcare providers to implement and scale precision medicine programming. We capture clinical data, genomic and other molecular data, biomedical knowledge, and the relationships among them. We also provide integrated complex genomic and clinical data to clinicians with actionable insights. 

How has it helped my organization?

Previously, we built the dashboards manually but this practice proved to be inefficient and ineffective since it meant we spent a lot of time debugging. It's was hard to find developers capable of doing that kind of work at scale. Since the Tableau community user base is so big and a lot of people can use it; the widespread support is one of the biggest benefits. Besides that, it's a fantastic framework to build dashboards and innovative visualizations.

What is most valuable?

One of the most valuable features is that the solution allows users to build interactive dashboards. This allows the end user to modify the criteria or the filtering if need be.

As far as for my personal use as a QA Engineer, I really value how extensive their API document support has been.

What needs improvement?

Improvements can be made in template support. The workbook file structure is really hard to version control. If there was some sort of version control support offered particularly for workbooks, that would help big time.

Another note is that the interactions within the UI are not fast enough and in certain instances, there have been issues with the intuitiveness of the tool. Such as delays in configuring and achieving some specific effects. 

I have to say Tableau does have excellent and extensive online support.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

The solution is stable. I've never had any problems.

What do I think about the scalability of the solution?

My impressions of the scalability of this solution are that there are ways to make it as scalable as you want. There have been some issues with the amount of the data that we had to use on the platform. We ended up using the extracts. It works fine now. I would say it is scalable.

How are customer service and technical support?

I haven't contacted their live support or emailed them. Their documentation is fairly extensive and we also had a training session conducted by one of their partner companies. It was the Tableau Accelerated Course and that helped a lot.

How was the initial setup?

The initial setup was straightforward with respect to the deployment. 

What other advice do I have?

Tableau provides a UI which can be used to build a clear graphical visualization that allows quick and easy data comprehension. This functionality really helps turn data into scalable insights. This makes things a lot easier for people who don't have coding experience and with dedicated people focused on managing the visualizations, not requiring them all to be developers or to have any coding experience is a real plus.

If I was to give this solution a rating from one-to-ten, ten is the best, I'd rate it a 9 because it does all that we require of it and more. I would recommend this solution to my colleagues from another company. It's a nice tool to work with.  

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user712779 - PeerSpot reviewer
Works at a insurance company with 1,001-5,000 employees
Real User
Time saved by allowing the tool to make necessary changes is definitely worth my company's money
Pros and Cons
  • "Data Interpreter: Which can identify issues or potential errors with your imported data."
  • "The user experience for less savvy or non-technical people (from my experience)."

What is most valuable?

  • Data Interpreter: Which can identify issues or potential errors with your imported data.
  • Split: When you need to split columns.
  • Pivot: Good for changing date columns.
  • Metadata: This selection can clean up field names, especially after a pivot.

How has it helped my organization?

  • Data Interpreter: Can rid your data of null value fields.
  • Split: Click on the column you want to split, identify how you want to split it, and where you want to split the data.
  • Pivot: Great when you have many columns of dates. Just highlight your date columns, then right click and select Pivot. That's it. Now, your totals and region data will be based on any particular year.
  • Metadata: You can select the second icon above your previewed data source. You can select the dropdown arrow for each Field Name you would like to change and you can split the names here as well, or double click on the Pivot name and correct the name where it makes more sense for the type of data you are using. You can create alias names as well.

What needs improvement?

Tableau is always good at improving, but I typically get so busy with utilizing what is there, I have not had any needs yet for improvement.

For how long have I used the solution?

More recently in the past few months.

What was my experience with deployment of the solution?

No deployment issues.

What do I think about the stability of the solution?

No stability issues.

What do I think about the scalability of the solution?

No scalability issues.

How are customer service and technical support?

Customer Service:

I have not had to use customer service for Tableau. I just go online and google my needs typically.

Technical Support:

I have not had to use technical support for Tableau yet. As with customer service, I just go online and google my needs typically.

Which solution did I use previously and why did I switch?

I really like the user-friendly (usability, user experience) layout of Tableau. The visual layout for me is very appealing.

How was the initial setup?

It is really straightforward, but I can see if someone has issues with the download and setup, you may want to contact technical support.

What about the implementation team?

Implementation was in-house on my own. It was easy.

What was our ROI?

I have not measured this, but the time saved by allowing the tool to make the necessary changes instead of going back to the spreadsheet is definitely worth my time and the company's money.

What's my experience with pricing, setup cost, and licensing?

Not sure about this, except that Tableau can be costly (but this can be indefinable, such as user experience vs. cheaper etc.)

Which other solutions did I evaluate?

Again, this was more based on learning curve and user experience for me. I've worked with MicroStrategy and BusinessObjects (learning curve is higher for me for these, then Tableau). Big thing here is the user experience for less savvy or non-technical people (from my experience). I'm sure MSTR and BO are good tools, just not my preference.

What other advice do I have?

As I had mentioned above in regards to improvements, I believe every tool or application or databases for that matter can always use improvement. That's why we work in the field of data and/or IT, it's ever changing and improving, so we need to change and improve as well. Keep abreast of new things in the market and the improvements of the tools or apps you use on a daily basis. The last thing we want in our industry is to become complacent. Then again, we should never become complacent in any facets of our lives.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Technology Architect at a manufacturing company with 10,001+ employees
Real User
It lets power users like engineers create visuals on their data without waiting on a longer IT project timeline.

Valuable Features:

Geo Spatial maps and Time Series animation with Storyboarding. The easy to use interface has really accelerated adoption. 

Improvements to My Organization:

It lets power users like engineers create visuals on their data without waiting on a longer IT project timeline. The downside is you really need some SQL skills to take full advantage of it.

Room for Improvement:

For Tableau, R is just a script interface. It is missing the R-style Plot area the data scientists want to use. They really want to overlay pieces on the plot and derive new graphs.

They need to provide a Folder hierarchy for organizing content and setting security. Creating 900 sites takes way too much work and limiting. As a result, we have hundreds of Worksheets in one long list—not good.

Deployment Issues:

We had no issues with the deployment.

Stability Issues:

Performance has issues when you get too many users. The latest upgrade made it worse and had to be backed off.

Scalability Issues:

The above issues brings into question how scalable it really is.

Other Solutions Considered:

I am most familiar with SAP Business Objects Web Intelligence, but have been to classes on Tableau, Power BI, and Qlikview as part of our internal efforts to help the business choose which is right for their needs.

R and SAS are under our heading of Advanced Analytic tools in the BI space and will be evaluated in phase 2.

Other Advice:

Plan how you need to organize and secure content up front. It’s too much work later when it becomes popular. Be sure to plan and budget for more client license bundle purchases as user growth approaches critical mass. Otherwise, you’ll be putting them on a wait list and waiting for management to approve more spending. Managing a lack of licenses is not fun.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user3678 - PeerSpot reviewer
BI Consultant, Author, Trainer on Tableau Software, Speaker with 51-200 employees
Vendor
I would like to see some additional calculation functions but no one has come close to unseating Tableau

What is most valuable?

Ease of use. The power to do anything I want to do. The ability to connect to any data. The ability to merge ("Blend" data from multiple sources). Built in "best practices" in data visualization. Statistical capabilities with the "R" integration.

How has it helped my organization?

I'm a consultant - specializing in Tableau. It allows me to go into a client and be productive immediately. Also, it's ease of use helps me get in the doors, initially - I can walk in, connect to a client's real data, and find insights from that data, in a 30 minute meeting.

What needs improvement?

Everytime I make a request for a new feature, it is, typically, in the next release. I would like to see some additional calculation functions - maybe some statistical one for clients that do not want to have to learn R. As in every product, there are things it does not do, but, I've never had a user need I could not meet.

For how long have I used the solution?

I started with Tableau Desktop in 2005. At that time I had been using Brio Query, Cognos, and some others. Once I saw Tableau, talked to the founders and heard where they were going, I started leaning toward Tableau & I've never looked back!

What was my experience with deployment of the solution?

I've had no deployment issues. With some clients that have "specialized/custom designed environments", it may take a few minutes/hours longer to get everything running, but, Tableau Support has always been there for me.

What do I think about the stability of the solution?

I have had a couple crashes - usually linked back to something stupid I did in my Windows machine. I've done some work with the latest Mac version - have had no issues, in it...

What do I think about the scalability of the solution?

Never. I do a BILLION+ record demo on my notebook, with sub-second response time. As in any other tool/application, proper design is still needed. Tableau affords me the advantage of being able to implement increment aggregate data sets without having IT involvement. THAT is BIG!

How are customer service and technical support?

Customer Service: Excellent - best Customer Service in the industry, from my experience. I've never had a question or issue where I did not feel like I was their top priority...Technical Support: They suffered some growing pains, for a while. But, they seem to have implemented processes and procedures that aid in the support function. Right now, I rate them as excellent.

Which solution did I use previously and why did I switch?

I was a Cognos and a Brio user / developer. Every update became more fragmented and harder to use - always seemed to be from acquisition, not smart & integrated, development. As an experienced BI consultant, I saw that Tableau's direction was where they all should have been going. Switching was the smartest business decision I ever made!

How was the initial setup?

Server and Desktop install the same way. Double-click on the installer program - click "Next" a few times. Done. You can customize the Server installation, along the way. in many cases, that is not needed. The whole process is easy and fast. Desktop installs in a minute. Initial Server installation can take 10 minutes.

What about the implementation team?

I've always done my own Tableau installations and upgrades - too easy to think about paying someone. There are consulting companies, that specialize in Tableau, for businesses that have too few resources, or, might have a complex environment. For the most part, Tableau Support can help with installation issues. Once set up, I advise clients to work with experienced consultants, for a short period of time, to set up a "production process".

What was our ROI?

As an independent consultant, I have no "projects" of my own. Two comments, 1. My entire income from consulting is based on my Tableau knowledge. In that sense, my ROI is an infinite percent. 2. I've seen clients find actionable insights so fast, and with so much bottom line impact, that the cost of implementing an enterprise environment was paid for, up front, from a two week trial copy of Tableau Desktop.

What's my experience with pricing, setup cost, and licensing?

Tableau Desktop is $1999 per named user (Professional version). There are no add-on fees. Mapping, census demographics, R interface, ALL data connectors - are all included... From my perspective, and from my client's perspectives, the pricing model is ideal. You get it ALL for one price - no issues after the fact...

Which other solutions did I evaluate?

Yes & no. No real "project" to review where I was going. Many times, the client dictates what I would be using. As I developed into more a higher level consultant, I was always looking at new products, and updates from existing ones. In the last nine years, no one has come close to unseating Tableau as my choice...

What other advice do I have?

Start NOW, In the free, full offering trial (2 weeks), coupled with the free on-demand training and passionate & active user community, you will be amazed at what you can accomplish. Many find they PAY for it, BEFORE they buy it! If you need help, there is Tableau Support, Tableau Consulting and a bunch of us in the independent world, all ready to assist.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Director of Development at Strat-Wise Consulting
Consultant
Top 5Leaderboard
Tableau provides very fast interactive visual analysis.

I do use both Tableau and QlikView. Although very different, I really like both solutions. They belong to the new BI generation known as Interactive Visual Analytics.

In my opinion, QlikView has a more intuitive interface for regular users or executives that are not technical experts but the development side is a little more complex. Up to version 12 QlikView did not provide drag & drop features.

If a user wanted to see something not included in the application the new object had to be created by a power user or developer because Qlikview's scripting has somewhat of a learning curve.

On the positive side, QlikView's scripting is a great asset as it functions as an ETL allowing the integration of hundreds of different data sources into the same visual app.

Another feature that’s extremely useful is Qlik’s proprietary Associative Model that allows the users to visualize data relationships that exist as well as those that do not.

Tableau on the other hand is a lot easier to use for developers, analysts or power users who need to connect, manipulate and visualize data rather quickly. While this makes Tableau a better fit for the more analytical crowd, it may not be as appealing or intuitive to the regular or casual business users as QlikView is.

Tableau has full pivot, drag & drop and drill down capabilities that are great for developers or power users. They can rotate measures and dimensions and graph them instantly using visualization best practices as suggested by the "show-me" feature.

Tableau’s provides a forecasting function and the capability to connect with the open source statistical program R to include predictive modeling.

Tableau includes a Data Interpreter that makes data cleansing, column splitting and crosstab pivoting very intuitive. Tableau’s latest versions allow joining tables from different data bases and have included the hyper data engine that provides 5 times faster query speeds.

The latest version includes "relationships" with an algorithm that makes
the necessary data connections automatically with no need to perform joins or add Level of Detail scripts (LOD) to eliminate duplicates. However one can still create joins to override relationships if for some reason it was necessary.

Also when opening older files containing joins they are kept under a 
"migrated data base" or the migrated joins can be deleted to be replaced with simpler automatic relationships. Tableau releases updated versions once a quarter.

Both Tableau and Qlik continue to be excellent. They are positioned at the top of the leader's quadrant in Gartner's 2022 Magic Quadrant report for BI and Analytics platforms.


In my experience the choice depends on the fit with the company culture and the users' profile.

Qlik introduction of their new platform called “Qlik Sense” provides intuitive drag & drop functionality to create visualizations. At this point Qlik Sense Desktop is free for personal and small group of cloud business users that need to easily develop analytic applications on their own - with virtually no IT intervention.  

Recently Tableau has moved to a subscription based model but still offers free products: Tableau Public and Tableau Reader to ease the user entry process.

It certainly seems like Qlik Sense is an attempt to regain some of the impressive growth Tableau has enjoyed during the last few years playing in the truly self-service visual BI segment.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user952008 - PeerSpot reviewer
it_user952008SEO Executive at a tech services company with 11-50 employees
Real User

Thank you Mr.Guillermo (Bill) Cabiro You Had shared a Great knowledge about Tableau and Qlikview and I had learn More information in this post Thanks a lot...onlineitguru.com

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Updated: March 2025
Buyer's Guide
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