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Sr. Manager at a non-profit with 201-500 employees
Real User
Easy to use, good interface, but installation could be simplified
Pros and Cons
  • "I have found the solution easy to use and the interface is very good."
  • "The setup was easy but we are having some problems with the configuration that is taking a long time. We have done some initial tests and some of the delays could be from bandwidth issues. However, the whole installation process should be simplified."

What is most valuable?

I have found the solution easy to use and the interface is very good.

For how long have I used the solution?

I have been using Tableau for two weeks.

What do I think about the stability of the solution?

The solution is stable compared to others solutions.

How was the initial setup?

The setup was easy but we are having some problems with the configuration that is taking a long time. We have done some initial tests and some of the delays could be from bandwidth issues. However, the whole installation process should be simplified.

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Tableau
October 2024
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Which other solutions did I evaluate?

We have evaluated Domo, Microsoft BI, and Qlik, and we have found Tableau is much better.

What other advice do I have?

I would recommend this solution to others.

I rate Tableau a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1590450 - PeerSpot reviewer
BI technical analyst at a government with 11-50 employees
Real User
Complete package, easy to use, and quality visualizations
Pros and Cons
  • "While using this solution I have found the valuable features to be ease of use and the visualization. It is a complete solution."
  • "The data preparation could integrate better with Tableau."

What is our primary use case?

We have used this solution for enterprise reporting, ad hoc data exploration, and visualization.

What is most valuable?

While using this solution I have found the valuable features to be ease of use and the visualization. It is a complete solution.

What needs improvement?

The data preparation could integrate better with Tableau.

For how long have I used the solution?

I have been using this solution for approximately eight years.

What do I think about the stability of the solution?

When it comes to stability this solution is very good.

What do I think about the scalability of the solution?

I have found this solution to be highly scalable, we have approximately 800 people in my organization using it and plan to increase usage.

How are customer service and technical support?

The technical support responsiveness was good. However, we had some tough questions that they could not help us with.

Which solution did I use previously and why did I switch?

I previously used another solution and switched because Tableau is easy to use, support is good, lower price, and for their community.

How was the initial setup?

The installation is very straightforward for both desktop and server solutions. The desktop only takes a few minutes and the server takes half an hour.

What about the implementation team?

We used consultants for the implementation. We have a team of six that does the maintenance, which includes, server, application, and content administrators.  

What's my experience with pricing, setup cost, and licensing?

This solution is a bit expensive.

The pricing options have become more difficult over the years. I think they are bordering on pricing themselves out of the market. They need different pricing options for various-sized businesses. Where my organization is a large organization, we are happy to pay a higher price because we can leverage the products very extensively. For smaller enterprises, different pricing options would be good.

What other advice do I have?

I would recommend this solution to others to start using it.

I rate Tableau a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Tableau
October 2024
Learn what your peers think about Tableau. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
Muhammed Shafad - PeerSpot reviewer
Senior Data Analyst at 6d Technologies
Real User
Top 10Leaderboard
Provides for sending email alerts, performs geographical data analysis, and technical support is good
Pros and Cons
  • "The most valuable feature is the geographic data analysis."
  • "It should offer better features for customization."

What is our primary use case?

Tableau is good for data analysis.

What is most valuable?

The most valuable feature is the geographic data analysis.

It provides functionality for sending email alerts.

The performance is good compared to some other products.

What needs improvement?

It should offer better features for customization. It would be nice to have features such as border design.

For how long have I used the solution?

I have been working with Tableau for three years.

What do I think about the stability of the solution?

This is a stable product.

How are customer service and technical support?

The technical support is good.

Which solution did I use previously and why did I switch?

I have worked with Pentaho and Microsoft BI. I found that the performance of these products didn't compare with that of Tableau.

What's my experience with pricing, setup cost, and licensing?

The price of Tableau is high, although there are different types of licenses available.

What other advice do I have?

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1456341 - PeerSpot reviewer
Director of Professional Services, Analytics at a computer software company with 5,001-10,000 employees
Real User
Easy to set up, stable, and easy to use
Pros and Cons
  • "The most valuable feature is the ease of use."
  • "With Tableau, there is a gap in its ability to handle very large-scale data."

What is most valuable?

The most valuable feature is the ease of use.

What needs improvement?

With Tableau, there is a gap in its ability to handle very large-scale data. I would like it to be similar to the rest of the solutions, which can handle terabytes of data.

For how long have I used the solution?

We have used Tableau within the past year.

What do I think about the stability of the solution?

The stability is good.

What do I think about the scalability of the solution?

Tableau is not as scalable from an enterprise perspective as some of the other tools out there.

How are customer service and technical support?

I've had no problems so I have not been in contact with technical support.

Which solution did I use previously and why did I switch?

In addition to Tableau, we're a licensed Cognos user and we also use Microsoft BI.

How was the initial setup?

The initial setup is pretty straightforward.

What about the implementation team?

I deployed it myself.

What other advice do I have?

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1125204 - PeerSpot reviewer
Vice President, Business Analytics at a logistics company with 10,001+ employees
Real User
The easy to use, drag-and-drop interface allows us to better explore our data
Pros and Cons
  • "This solution has transformed us from an Excel reporting environment to one of visual exploration."
  • "I would like Tableau to handle geospatial data better in terms of multiple layers and shapefiles."

What is our primary use case?

We use this solution for enterprise reporting, dashboarding, and insight.

We have an eight-core server. There are up to seven hundred unique consumers weekly, and twelve hundred monthly. There are twenty-five power users that publish to the server on a regular basis.

How has it helped my organization?

This solution has transformed us from an Excel reporting environment to one of visual exploration. We don't just look at the numbers, we can easily explore why a number is what it is.

What is most valuable?

The most valuable feature is the "drag and drop" environment. We also appreciate the ease of use for adoption with "row-level" internal customers.

What needs improvement?

I would like Tableau to handle geospatial data better in terms of multiple layers and shapefiles.

For how long have I used the solution?

Six years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Works at a energy/utilities company with 1,001-5,000 employees
Vendor
Fast and easy data exploration that needs a fast DB or storing in proprietary format

What is most valuable?

Easily visualize data.

How has it helped my organization?

I'm able to prototype charts/dashboards in hours vs days or weeks with other tools (mainly Excel). Doesn't require me to think about the level of aggregation that I'm going to need as it deals with large data sets. Blends disparate datasets together which is awesome for plan vs actual reports where the data is a two different levels of granularity.

What needs improvement?

Needs a metadata solution plus some enhanced ETL functionality.

Edit: v9 introduced some light metadata solutions that are helpful from Excel.

For how long have I used the solution?

4 years

What do I think about the stability of the solution?

None.

Which solution did I use previously and why did I switch?

Initially used Tableau at a large electric utility where we were largely using Excel. Utility had bought into SAP BusinessObjects but IT had locked down these tools so much that all we had was Excel. Used to work at BOBJ myself but I haven't used their tools in while. We're going with Tableau right now because it works for our dept and we could get it working quickly and without an enormously long and expensive project to get IT involvement.

Now I work for a small start-up but one of the first things I did was to get a copy of Tableau. 

How was the initial setup?

Very easy to build with a rudimentary understanding of databases and data.

What's my experience with pricing, setup cost, and licensing?

So far we're just using the Tableau Desktop, so just the licenses for that. The Reader is free to deploy. We've just started to pilot Server.

What other advice do I have?

Everyone is always impressed with the charts that Tableau can produce. As well as the ability quickly modify them.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user444339 - PeerSpot reviewer
it_user444339SEO Specialist at a tech vendor with 51-200 employees
Vendor

very nice software. i ever use.

PeerSpot user
BI Architect at a healthcare company with 501-1,000 employees
Vendor
Best for Visual Analytics and a Viable Option for Large Enterprises.

What is most valuable?

Tableau excels at data visualization and exploration. Terminologies such as a "sheet" are similar to the concept of a worksheet in Excel. Connection to most databases are supported out of the box. These factors keeps the learning curve short for business users. Charts in Tableau are rendered using visualization grammar called VizQL. This enables creating unique and out-of-box charts such as lollipop, sankey, sunburst, etc. The charts you can build in Tableau is only limited by your creativity. In addition, it is relatively to easy build interactivity and pass parameters in your dashboards so you can drill in and progressively reveal more details as the user interacts with data.

How has it helped my organization?

Tableau has empowered the business users to get answers to their data questions without relying on IT teams. Rather than following build, wait, and iterate cycle, business teams are able to analyze the data much more quickly and identify opportunities for efficiency and revenue generation. Prior to the adoption of Tableau, data was present in multiple spreadsheet; thus, there was a lack of "single source of truth". This problem was resolved by using "Published Data Sources" residing on Tableau Server.

What needs improvement?

Many areas for improvement are in Enterprise features. Some of which are:

1. A private folder on the server for a user to store his/her files.

2. A built-in tool for deployment and migration between multiple Tableau Server environments.

3. Ability to share a "database connection" between multiple Tableau data sources so that one change to connection information will be reflected in multiple data sources which share that connection.

4. Email distribution: Delivering analytics via emails on enterprise scale is difficult.

Areas for improvement in Visual Analytics:

1. Blending improvements: Slow performance when two sources are blended together on a high cardinality dimension. Blending does not support full outer join and does not allow using non-additive measures ( e.g. count distinct, average) from secondary data sources.


Update for Tableau 10.1: Some of the above are getting addressed in version or in future version as per Tableau road-map declared at Tableau Conference 2016 in Austin, TX. Specifically, there may be features for private folder in future. Tableau migration pains are somewhat alleviated with TabMigrate, their open source tool ( no support) and email distribution is getting better with conditional subscriptions ( 10.1).

For how long have I used the solution?

Four years. Eleven years in BI.

What was my experience with deployment of the solution?

In my experiences, Tableau deployment has been straightforward when deploying self contained dashboards (called packaged workbooks). However, you need to follow multiple steps to deploy a dashboard to your production server from your development environments.

What do I think about the stability of the solution?

Tableau (both Desktop + Server) is one of most stable software I have worked with.

What do I think about the scalability of the solution?

Scalability in Tableau depends on many factors such as server configuration, networking, and workbook design. In my experience, the single biggest factor that affects scalability is the dashboard design. Excessive use of quick filters, multiple data sources blended together, long conditional expressions impact scalability. Reading "Designing efficient workbooks" whitepaper is extremely helpful. If your dashboards follow the best practices, it is possible to accomplish near-linear scalability by scaling your Tableau Server horizontally or vertically for large number of concurrent users.

How are customer service and technical support?

Customer Service:

Tableau customer service is very helpful and responsive. Both the customer service and technical support are integrated into their customer portal.

Technical Support:

Tableau technical support is very professional and responsive. Many questions are answered in 1-2 business days depending on the severity. However, specific questions such as improving performance fall outside their scope. Thankfully, the Tableau community is one of the most engaged, knowledgeable, and helpful community. If you have a question that is not already answered by the community (very rare), you are guaranteed to receive a response within a few hours.

Which solution did I use previously and why did I switch?

Yes. I have prior experience with SAP Business Objects, Lumira, Sisense, as well as javascript charting tools such as Highcharts, D3JS, etc. The biggest reason for switching are: ease of use, agility to deliver insightful answers from your data, and large number of chart types.

How was the initial setup?

Initial setup was very straightforward involving running the installer program. I did not run into any issues with multiple versions of Tableau Desktop or Tableau Server.

What about the implementation team?

All of my implementation have been in-house working closely with IT team.

What's my experience with pricing, setup cost, and licensing?

Tableau pricing is competitive with the other options available in the market.

Which other solutions did I evaluate?

Yes. We evaluated Microstrategy v10, Sisense, SAP Business Objects.

What other advice do I have?

Before committing to Tableau, it is helpful to list the top problems you are trying to resolve. If most of your needs are in operational business intelligence, you might want to evaluate other tools in addition to Tableau. If you want to analyze data, discover insights, communicate your story with data, or impress your customers with great visualizations, Tableau is by far the best tool.

For a successful Tableau adoption it is very important to have strong business user support and understanding the importance of data-driven decisions. Without the business user engagement, Tableau is just another tool.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Lead Business Analyst at a energy/utilities company with 10,001+ employees
Real User
Dependency on the IT team has been reduced. Visualization and ease of use are the product’s most valuable features.

What is most valuable?

Visualization and ease of use are the product’s most valuable features. Dependency on the IT team has been reduced. Users feel comfortable creating their own dashboards.

How has it helped my organization?

Tableau Provides a set of different visualizations that were not available in OBIEE. The dashboards help narrate a story. As an organization, we were able to bring in more people to use our platform because it was easy to use and helped business teams make quick decisions. In OBIEE, the business was dependent on IT vendors to generate reports. With Tableau, non-technical business users have become familiar with creating dashboards, thus reducing dependency on IT vendors.

What needs improvement?

We were not able to implement organization-wide security the way it exists in BO or OBIEE. We had to do a workaround to restrict access by transferring roles on the portal using Java and PHP to restrict content.

The second area for improvement is the processing large amount of data using R.

Finally, I’d like to see Tableau have more statistical capability.

For how long have I used the solution?

I have used it for three years now and am pretty happy. We're going to upgrade on 9.3 in Q3/Q4.

What was my experience with deployment of the solution?

I have not encountered any deployment, stability or scalability issues to date.

We are planning to increase our infrastructure to support more complex queries in Tableau. We are still in process of integrating R with Tableau. This is one area where I can see problems as R and Tableau both have issues processing large amount of data.

How are customer service and technical support?

I rate technical support 8/10.

Which solution did I use previously and why did I switch?

We were using OBIEE for generating dashboards and wanted to upgrade our system with better visualization tools.

How was the initial setup?

Initial setup was pretty straightforward, except for security. Also, we had to change the entire data model so that we could get in Tableau dashboards similar to those we had in OBIEE.

What about the implementation team?

Technical expertise: in-house. Support: vendor team. I recommend that in-house implementation to bring expertise onto the team.

What was our ROI?

We were able to see 200% increase in usage of the platform vs usage of OBIEE.

Which other solutions did I evaluate?

We evaluated Spotfire, QlikView & Sisense. It came down to a tough choice between Spotfire and Tableau. We finally selected Tableau because it is good in providing visualizations, its integration with R, and it has a lot of connectors with various databases that Spotfire does not have. It also looked promising that it would provide more features in future releases.

What other advice do I have?

Do not think twice about it; just go for it to find new insights in your data. There is a great future for this tool. It will help you perform basic statistical analysis. It will give you a different way to look at data structures.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Tableau Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2024
Buyer's Guide
Download our free Tableau Report and get advice and tips from experienced pros sharing their opinions.