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it_user163317 - PeerSpot reviewer
IT Admin at a tech company with 51-200 employees
Vendor
It supports multiple languages well. When I develop a dashboard in English or Japanese, it can display time differently based on the language you choose.

What is most valuable?

  • It's easy to connect to, and supports, a variety of datasources
  • It supports multiple languages well, which is very convenient for me. When I develop a dashboard in English or Japanese, it can display time differently based on the language you choose. For example, EN: 2010/01/01, JP: 2010年01月01日.
  • Stunning graphs, easy to drag & drop dimensions into your dashboard.
  • Compresses data well.

How has it helped my organization?

We use it to develop dashboards for our customers; they will use these to analyze their business using BI knowledge.

What needs improvement?

There are many things that users want Tableau to improve:
  • Multiple choice for filter selection. This is a very big shortcoming.
  • Dynamic parameters.
  • Currently, it cannot aggregate further on a measure that has been aggregated already
  • A button function for dashboards. Sometimes, we need a button to link to another dashboard.
  • Display/hide an object based on a parameter as a real function, not using tricks. You can do it using tricks, but it looks so ugly.

For how long have I used the solution?

I have used it for about two years.

Buyer's Guide
Tableau
January 2025
Learn what your peers think about Tableau. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
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What was my experience with deployment of the solution?

As I mentioned above, sometimes we need to use tricks to develop dashboards, and it has stability issues.

How are customer service and support?

I rate the level of customer service and technical support 8/10.

How was the initial setup?

Initial setup was very easy; just "agree", "next" and "finish".

What about the implementation team?

Our IT support team did it.

What's my experience with pricing, setup cost, and licensing?

No complaints. Reasonable price for professional version.

Which other solutions did I evaluate?

I have used a variety of BI-related products:
  • QlikView: not worth trying. Not good for support (Qlik Japan); ugly charts; limited functions. It’s one strength is that it's free.
  • IBM Cognos: very scalable. You can do anything with your dashboard/report using HTML; good at all functions. However, it's only suitable for big companies, hard to maintain, and very expensive.
  • Oracle PBCS/Essbase: good for medium-sized or big enterprises with big/multi-dimensional data; supports Excel. Difficult to set up, and browser-based PBCS is so bad, you may lose your work at any time because of its corrupt JavaScript.
  • Tableau is good for small-sized companies; reasonable price. But you get what you pay for: limited functions. It's a data visualization tool, not a BI tool.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user3996 - PeerSpot reviewer
Owner at a tech consulting company with 51-200 employees
Consultant
Great for users trying to perform data visualization with just Excel, but lacks control for some organizations

Pretty Pictures of BI: Tableau

There is an emerging genre of BI tools built specifically for business users to perform visual data discovery. The user interfaces are designed to be intuitive and the features simple. These software products are meant to require little if any training. Architecturally, many provide in-memory analysis for high performance.

Of course, these "exploration" tools are also not intended to be full enterprise BI platforms. Instead, they are complementary to more robust products. You will not replace your existing BI products (SAP Business Objects, IBM Cognos, IBI WebFOCUS, MicroStrategy, etc.) with the limited scope of visualization software but you might consider supplementing them.


Competitive Vendors
The main data exploration products on the market today include:

  • QlikView ($204 million revenue in 2011) 
  • Spotfire ($105M 2011) acquired by Tibco in 2007
  • Tableau ($62M 2011) 
  • ADVIZOR Solutions ($10M?) which is also sold as WebFOCUS Visual Discovery


Tibco's Spotfire is the old grand-daddy in this list and was quickly overtaken by the new kids on the block: QlikView from Sweden and Tableau from the Silicon Valley of the United States. 

While QlikTech's revenue reporting for QlikView appears much higher than that of Tableau's, the job statistics imply that Tableau is in much higher demand. 

Tableau to be the Winner?

Tableau arose out of a Stanford University research project from 1997 to 2002, and was spun off as a company in 2003. (Keep in mind that Jim Goodnight started SAS as a small college project which he later grew into a multi-billion dollar mega-software vendor.)

As part of a Department of Defense initiative, PhD candidate Chris Stolte created a "Visual Query Language" to explore large multi-dimensional databases. As luck would have it, Stolte's university mentor was Pat Hanrahan, a founding employee of Pixar. 

Together, they created what has been called “a kind of high powered, highly visual Excel,” which is a really good way of explaining the innovative software product. One of their first interested partners was Essbase, which makes sense. A common user interface for the Essbase cube was Excel, and Tableau was a nice next-generation version of that. 

Tableau is the type of visual analytics software that Microsoft itself should have added to Excel. 

The main Tableau products include: 
  • Tableau Desktop (authoring/publishing tool)
  • Tableau Server (web hosting component)
  • Tableau Reader (web viewing tool)
Tableau Desktop is an Excel spreadsheet hopped up on visualization steroids. Based on selections, Tableau points out to the user the "best practices" for visually displaying data.

Several of about twenty-four "Show Me" options light up for the user. Simply clicking on one, such as a geographic map or a stacked bar chart, does all of the work. There is no coding and no macros, just an easy to use graphical interface.

Within an hour after downloading a Windows desktop copy, I had used one of their accompanying demo files to generate a report, pie chart, bar chart, and geographic map. 

The full version of Tableau Desktop allows access to a variety of databases and publishing capabilities while the "Personal Edition" works only with desktop flat files and spreadsheets. You can easily download copies of Tableau Desktop for one or two thousand US dollars per user license (for Personal and Professional Editions, respectively). 

Why Not Tableau?

I will address Tableau's enterprise web-based and mobile usage at a later date but for departmental desktop usage, there are few hurdles to using Tableau.


If you have "spreadsheet jockeys" trying to perform data visualization with just Excel, then Tableau is a perfect holiday gift. 

If your organization has a formal software development group anxious to control BI, however, then handing out desktop tools may not be a popular option. Controlling one version of the truth becomes harder when business users create their own BI fiefdoms.

But Business Intelligence is a strange animal and IT organizations often seem unable to control it. Few want to be the BI zookeeper.  If so, responsibility for quality BI moves over to the business.

Organizations that rely upon end-user spreadsheets for reporting and analytics will bring in Tableau Desktop without much consideration.  
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user110451 - PeerSpot reviewer
it_user110451Works at a energy/utilities company with 1,001-5,000 employees
Vendor

I think the experience of my division represents where Tableau's sweet spot is. Our team is a group of business power users who help create insights into the business out of our data. Our company is a BOBJ shop but being a small division, we didn't have the funds to pony up to IT to get our own metadata layer created, ETL built, etc. Plus, IT in our organization is not embedded enough in the business to understand business req's, workflows, etc. Even in the cases where the business launches a project to create a new set of reporting/analytics, that winds up being the set of reports/analytics that users have to live with for a long time as there is a typical month+ waiting time for changes to these.

Doing some guerilla BI, our team had cobbled together access to different data sources but needed a tool to combine the data and then make a meaningful presentation of that data. When I joined the team, we were using MS Access for ETL, Excel for chart creation and then PPT for presentation. Yikes. But I give credit to the folks who did that work--very resourceful. I helped convince my manager to get a Desktop license of Tableau and it's been awesome for data exploration and presentation. It allows for a very rapid prototyping and I can update reports for our clients without a months of wait time. However, Tableau definitely could NOT do the type of ETL that we needed. We wound up getting access to a SAS server that was recently installed and SAS Enterprise Guide has become our ETL tool. It's a bit kludgy and probably isn't the optimum usage of SAS but it still gets what we need: a server-based ETL tool.

Of course now that we've established our own little rogue business warehouse, and shown how easily Tableau can present that data, IT is coming to our doorstep, as they're realizing the need to have a better level of governance over the data. We've also started building momentum with Tableau as the number of licenses quickly jumped as other users saw it in action.

For us, the value of Tableau over other tools allowed us to show what could be done, without having to wait an inordinate amount of time or spend piles of cash to get something in place.

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Buyer's Guide
Tableau
January 2025
Learn what your peers think about Tableau. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
837,501 professionals have used our research since 2012.
reviewer2236278 - PeerSpot reviewer
Software Developer at a tech services company with 201-500 employees
Consultant
Top 10
An easy-to-deploy tool that performs well and enables users to create visualizations easily
Pros and Cons
  • "The product’s performance is better than other tools."
  • "Creating empty extracts is not easy."

What is most valuable?

The product’s performance is better than other tools. The working speed is good. Creating visualization on Tableau is somewhat easier than other tools.

What needs improvement?

The product has some limitations. Creating empty extracts is not easy. We faced some issues in the initial phase. Creating extracts side by side with multiple lines is not possible in Tableau. This feature is available in Power BI.

If we want to make any changes to the server, we must have the Administrator role. The product should also allow users with Explorer roles to make these changes.

For how long have I used the solution?

I have been using the solution for the past three and a half years.

What do I think about the stability of the solution?

The tool is stable.

What do I think about the scalability of the solution?

The tool is scalable. Around 50 people are using the product in our organization. Everyone knows about the product. We have around seven administrators. The number of administrators varies based on the project and tasks.

How are customer service and support?

The technical support is good. I raise a ticket in Tableau Community if I get stuck at any point. I can get the solution easily from the community.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I am also using QuickSight. When we create multiple visualizations and multiple sections using Tableau’s dashboard, the way of executing the visualization is quicker in Tableau compared to other tools. We can pull millions of data and create millions of tables. Apart from the performance issue, compared to other tools, the product provides the best and most advanced features.

How was the initial setup?

The initial setup is easy. The time taken for deployment depends upon the data, the visualization, the types of reports, and the number of cards.

What other advice do I have?

We are also learning to use other tools. It is beneficial to learn Tableau. It will help us in the future. Overall, I rate the solution a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Educator at a university with 11-50 employees
Real User
Automatically shows charts for the related data that I choose
Pros and Cons
  • "Tableau will automatically show charts for the related data that I choose making it very easy to use."
  • "In the next release, there should be more information describing each chart because users have a difficult time telling them apart. They should also include the animations/videos, similar to Power BI."

What is our primary use case?

I use Tableau for the ability to use the sheets/histories, dashboards, and various charts (some with GPS locations). I am also able to publish reports to my own server.

What is most valuable?

Tableau will automatically show charts for the related data that I choose, making it very easy to use.

What needs improvement?

In the next release, there should be more information describing each chart because users have a difficult time telling them apart. They should also include the animations/videos, similar to Power BI.

I also think that the trial period should be extended. It is currently only twenty-one days which is a short amount of time to get acquainted with the solution.

Which other solutions did I evaluate?

We looked at Power BI and realized that would would need some experience to use this solution since it will not automatically pair a chart with the data that it is related to.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1010763 - PeerSpot reviewer
IT Manager of Integration at a non-tech company with 1,001-5,000 employees
Real User
Easy to use with good reporting and a simple initial setup
Pros and Cons
  • "The solution allows for the possibility for end-users to do their own reporting."
  • "The product needs to allow for better ways to drill down more effectively on the information at hand."

What is our primary use case?

We use the solution for financial, sales, production, quality reports, or dashboards.

How has it helped my organization?

The solution provides our company with easy access to relevant information.

What is most valuable?

The ease of use is its most valuable aspect. 

The solution allows for the possibility for end-users to do their own reporting. They have access to the use of standard dashboards and so on.

The initial setup is pretty easy.

The stability has been good.

What needs improvement?

The product needs to allow for better ways to drill down more effectively on the information at hand. Users should be able to dive into the information in an easier way. Right now, it's a bit too difficult. 

For how long have I used the solution?

We have been using Tableau for about five years.

What do I think about the stability of the solution?

The stability of the solution is good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

That said, initially we had some performance issues. That has been the biggest issue: performance. Especially in our case, as we are using it as a performance database. However, any initial issues have been solved now.

What do I think about the scalability of the solution?

My understanding is that the solution is scalable. We are currently around 400 users and the roles are typically in finance, sales, marketing, and production.

It's the only tool for certain information, therefore, it's very widely used. We are really, really relying on it and that is growing. We are, during the next six months, closing old reports on the old business VPSH Virus environment. When that is done, this will be the only source of information when it comes to certain financial figures.

How are customer service and support?

I'm not so much involved in the technical support side anymore, however, it has been good once you have gotten access to it.

Which solution did I use previously and why did I switch?

We were using mainly SAP Business Warehouse and also the model solution, however, the biggest solution was based on SAP Business Warehouse and we are replacing that one due to the end of support for that tool.

How was the initial setup?

The initial implementation process was rather straightforward. Yes.

The deployment has been ongoing. The first report to be published was done in about two months or something like that, however, it's an ongoing deployment as we are increasing the information all the time. The use of it is growing from, from month to month.

In terms of maintenance, currently, there are about four persons and their roles are weeding backend development to make sure that we get the data for IT management and the front end development.

What about the implementation team?

We did have some help from a third party. We didn't need much help, however, there was some. Our experience was very good.

What's my experience with pricing, setup cost, and licensing?

I'm not sure about our licensing costs at this time. We have changed license models during the journey.

Which other solutions did I evaluate?

We did evaluate other options. At the end of the day, it came down to the license cost and the ease of use. 

What other advice do I have?

I'm a customer and an end-user.

I don't remember the version number. It could be the latest or the second latest.

I would advise potential new users to make a proper evaluation to make sure that it fits their needs. There might also be other solutions on the market today that they should comply with to make sure that they get the best solution. They should be cautious about how they have, what kind of availability they have to access data from other systems.

Also, it's important to make sure that you have educated the end-users in the proper way.

I'd rate the solution at an eight out of ten overall. There's always room for improvement. Even if it was the most cost-efficient solution at that time, it's still costly, of course, to implement these kinds of tools. I'm also a little bit concerned about if they are a part of Salesforce, what that will mean for us in terms of impact.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1538121 - PeerSpot reviewer
Head of Data Architecture at a financial services firm with 10,001+ employees
Real User
Beneficial trend analysis, easy installation, and reliable
Pros and Cons
  • "I believe one of the most valuable features of the solution is trend analysis."
  • "I would like the solution to have certain features allowing the delivery of reports to the email."

What is our primary use case?

We are using the solution to monitor data platforms. This helps us to make forecasts of the use, growth, and disk space. 

What is most valuable?

I believe one of the most valuable features of the solution is trend analysis.

What needs improvement?

I would like the solution to have certain features allowing the delivery of reports to the email. For example, publishing Pixel Perfect reports.

What do I think about the stability of the solution?

Since I have been using the solution it has been stable.

How was the initial setup?

The installation was simple and is easy to learn for the users.

What about the implementation team?

The deployment took a couple of weeks. Once the information for the data is ready, it only takes a couple of hours.

What other advice do I have?

I rate Tableau a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Manager at a tech services company with 1,001-5,000 employees
Real User
User-friendly, makes it easy to visualize data, and is easy to set up
Pros and Cons
  • "It's very easy to visualize data with this product. The visualization maps of and frames that we have been able to cross-reference has been excellent."
  • "The pricing is high. I'm using a student license, however, I know that even this license is very expensive. I've tried to have this product in our organization, however, it's quite expensive. We don't have the internal budget."

What is our primary use case?

I primarily use the solution for data visualizations. For example, for analysis in my job, you can use a cloud of words and data with zip codes that you can then use to pull up maps. It's very powerful. You can use also use it to create tables and data frames. You can cross-reference a lot of variables. 

I just used the product to review data and for data visualization. For example, I was studying the numbers surrounding COVID-19. We were cross-referencing zip codes and data of infection in Brazil, and we are creating an assessment of regions in Sao Paulo state as COVID-19 was growing, so that we could suggest political actions to mitigate the risk of contamination.

What is most valuable?

It's very easy to visualize data with this product. The visualization maps of and frames that we have been able to cross-reference has been excellent.

It's extremely user-friendly. You can cross a lot of variables. It's much easier, for example, than Excel.

What needs improvement?

I'm not sure if the solution needs any improvements. It's the best solution we have here right now.

The pricing is high. I'm using a student license, however, I know that even this license is very expensive. I've tried to have this product in our organization, however, it's quite expensive. We don't have the internal budget.

If you're looking for other kinds of data, for example, non-structured data, they could make it much easier to use this kind of data. Tableau could create other features just for data visualization and non-structured data. It's a beautiful solution when you've got frames and tables. It's structured. However, if you don't have this kind of information on the data, it's quite difficult to use Tableau. I would say that if you have any feature that opens the opportunity to work with non-structured data, it would be excellent. For example, we do end up creating a lot of word clouds. With unstructured data it just doesn't translate quite right.

If you could use non-structured data to count the frequency of important words to find which word is more important, for example, that would be useful. I don't see Tableau doing this - counting the frequency of important words in a specific kind of text. 

It would also be great if there was statistical modeling for non-structured data.

For how long have I used the solution?

I've been using the solution for more than six months. It's been less than a year.

What do I think about the stability of the solution?

I don't work with large amounts of data. I don't have millions of data points. In terms of how I use the product, I've never had issues with stability.

What do I think about the scalability of the solution?

It the solution was better with non-structured data, its scalability might be very good.

I just have the student license for myself. There aren't a large number of people in our company that use it.

How are customer service and technical support?

I've never had a reason to contact technical support. Having never dealt with them, I can't speak to their level of knowledge or responsiveness. It's so simple to create my own account and use it, I've never had a reason to reach out.

How was the initial setup?

The initial setup isn't too complex. The entire solution is pretty user friendly from beginning to end.

The deployment, in total, took less than three weeks.

What's my experience with pricing, setup cost, and licensing?

The solution is quite expensive.

What other advice do I have?

We're just a customer. We don't have a business relationship with Tableau.

I currently have a student license. I'm not sure which version I currently have. I mostly leverage the solution for personal use.

I would warn those considering the solution to take a look at the price and make sure it is within their company's budget.

Overall, I would rate the product nine out of ten. I've been quite happy with it.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Saumya Jain - PeerSpot reviewer
Product Manager at TCG Digital Solutions Private Limited
Real User
Good data flow and data management; a lot of training required to master the features
Pros and Cons
  • "Good data flow and management."
  • "Requires a lot of user training."

What is our primary use case?

Our primary use case of Tableau is for reporting purposes for our clients. We provide analytics for clients, giving them the ability to build reports. We also have our own product which provides the data analytics platform. I'm a product manager and we are a customer of Tableau. 

What is most valuable?

I like the data flow and the ability to easily manage the data. The solution also has good building capabilities. When we apply filters, we tend to order different reports and it becomes easier for us.

What needs improvement?

The solution requires a lot of user training before reports can be created. That can make things difficult and require us to have Tableau specialists. It's difficult for a newbie to start developing reports. 

Tableau queries and analytics, as well as development could be improved. The solution could also include an option to incorporate more open source libraries. I know Tableau has this closed loop so they might not want to provide that but if they did have integration capabilities with open-source libraries, I think that would be great. 

For how long have I used the solution?

I've been using this solution for three and a half years. 

What do I think about the stability of the solution?

This is a stable solution. 

What do I think about the scalability of the solution?

This is a scalable solution. 

How are customer service and technical support?

We don't generally need technical support although the clients do but I'm not sure if they provide good service. There are Tableau videos we can use if necessary. Whenever we need some solution we go to Tableau training and go through the videos.

Which solution did I use previously and why did I switch?

People who have always used Tableau want to stick with it but those just getting into the field will look at options that can provide almost a similar functionality with the main difference being the cost. It's a trade-off between the different features offered on the solutions in this market and the cost. 

How was the initial setup?

The initial setup is straightforward and can probably be completed in two or three hours. The client is responsible for maintaining their own solution, we only implement. If they want to upgrade the platform, that's their responsibility. 

What's my experience with pricing, setup cost, and licensing?

Licensing is charged per user, I believe. Even if they're just providing you a minimum specification there will be added costs if you need more processing power. If you want to connect to the data sources, then that needs to be included in the complete solution. It's an adaptive cost. 

What other advice do I have?

I would recommend anyone looking at this solution to check the validity of the business case. If you don't have a very expensive business case and you're going to be on the data processing side, I wouldn't necessarily recommend the product. But if you have standard templates and can just put in the data, export the defaults and send it, then it's a good solution because there's no complexity.

I would rate this solution a seven out of 10. 

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Tableau Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
Buyer's Guide
Download our free Tableau Report and get advice and tips from experienced pros sharing their opinions.