Tableau Reviews

• It is very powerful
• Flexibility
  

Minor issues only. My biggest one is control over the order in which filters and sorts are applied. There is some control of this but not enough.

I've used it for seven months.

No issues encountered.

No issues encountered.

No issues encountered.

Customer Service:

It's very good.

Technical Support:

Our parent company has its own internal Tableau support team so I have had no contact with Tableau’s own technical support

No previous solution was used in this company, but I do have experience of Domo.

It was complex. We have a complex situation with extensive data security set up at three and a half levels across over 100 active users with most of the users not only controlled by level but also having access to very specific sets of data only.

Inevitably the setup for this in Tableau was complex. This is not a criticism of Tableau however – just the opposite, the impressive thing is that it had the flexibility to achieve it at all

I implemented it myself.

Tableau is a very powerful and flexible product, it also demands some level of skill on the part of the user. When compared with Domo for example, the end result in its standard form is more flexible, is able to put more information in a single view, and offers more user interactivity. However the other side of this coin is that in its standard form, it is much less accessible to less skilled users. We have managed to develop an interface that is as accessible as Domo, but this has been quite a complex and time-consuming task.

The ability to quickly connect to all of our datasources, whether its a Oracle or MySQL database, and excel sheet of a csv file and produce a rich interactive visualisation that can then be shared amongst everyone on site is fantastic. The ease of the interface makes it a joy to use.

Previously all reporting was very static. Each report would answer one specific question and if someone needed more information they would typically have to ask for another report to be made. Tableau allows us to create interactive reports with filtering, parameters and drill downs allowing the viewers to investigate their own data and find their own answers without having to go through a reporting team.

It would like to see autosaving, embedded fonts and other options to improve the ease of dashboard layout.

I first started using Tableau in June 2011

None, the install seemed very straight forward and we successfully rolled out Tableau Server to all the users on site.

No

No

Customer Service: Superb on the very few occasions I have had to make use of it. I have had a timely response and my issues have been fixed.Technical Support: Again, I haven't had the need to use this very often but when I did it was excellent. The support forums and technical documentation is second to none.

We used a combination of custom webpages written in perl and the Jaspersoft reporting webapp.

After getting the requirements for Tableau server the actual set-up and deployment seemed to go very smoothly.

We used The Information Lab to assist with some of the initial set-up. They were excellent and would recommend them to anyone.

Unknown as I am a power user and not a site admin nor involved in anything to do with license costs.

We were introduced to Tableau by a collaborator and went on their recommendation as they had already looked at other vendors.

Download the free demo, connect to some data and play with it. See for yourself how easy and quick it is to produce something that previously took you days to to. Look on public.tableausoftware.com to see what other people have made it with.

We use the solution for the dashboard and visualization. We are a consultant company with 20 employees.

The solution is deployed on-prem. I am using the latest version.

I like the visualization component. 

The development part should be better. We are putting a lot of effort in during development, so if we face any struggles, we have to find workaround solutions on the internet. It would be nice to have new workaround solutions and other options. Every customer has different expectations, so sometimes it's hard to find the right solution.

I have been using Tableau for 15 years.

It is stable.

The solution is scalable.

The setup is straightforward. It took about a week to install. For deployment and maintenance, we used two team leads.

This license is on a yearly basis.

I would rate this solution 9 out of 10.

On-premises

I use this program to visualize the data sets from front-line employees. Primarily, the tool is used for visualizing data. 

We are able to create reports that are more helpful to our front-line employees. They are able to implement decisions much faster.

The friendliness and easy way of using the platform. I think that as a new user it is easy to learn, and really easy and quick to try and learn from mistakes.

Their training. I've been looking for ways in which we can start training more people to it, and it has shown that other platforms have more access to training than Tableau. 

Less than one year.

I use this solution for healthcare analytics.

Tableau has provided visibility into patterns which I had not previously observed.

The ease of developing visualizations, not just charts and graphs.

• The enterprise features need improvements.
• Improvements in schema security and row/column security need to be made.

Less than one year.

Fluent expressions are beautiful. It provides many alternatives to present and understand business.

I have been in many project manager roles in BI system development, and I have experience with most BI tools during the last 20 years. In most cases, I had to use web development to cover areas the BI tools couldn't handle. But Tableau can solve most of my customers' requests with fluent alternatives.

All area where business insight is needed. Also, I would like to see improvement in server capacities.

Two years.

No.

No.

Excellent. When I or my customers had questions, Tableau customer support addressed the issues quickly, and in the local Korean language.

I have experience with other BI solutions, but all of them had many limitations with respect to all my customers' requests. But Tableau is able to handle them.

Very simple and easy.

Tableau is very good as a starting point for a BI system and environment with relatively low cost. But it's not easy to expand to enterprise level because there is no discount pricing strategy.

Some customers choose Tableau for small systems, but they choose other solutions for enterprise requirements, to reduce costs, even though they know Tableau is a better product.

No.

It's very easy and an excellent solution. Even though this solution is, in my opinion, the best BI solution in the world, they are continuously developing their product, improving with every upgrade (and even with the minor upgrades).

The most valuable feature of Tableau is the possibility to provide an overall view of the analysis done and let the users get the visualization the way they need/want.

Another valuable thing about using Tableau is that you just need to create the dashboard once. Any type of data update is done automatically.

It is also possible to combine many different types of data sources on a single data connection.

When I started using Tableau, one report that provided customer perception feedback involved a lot of manual effort, and every single month the historical number changed. Using an automatic way to analyze and provide the results increased accuracy to about 98% and reduced 99% of the rework.

There is still room to improve visualization when more than two dimensions are synchronized. Sometimes when you need to use more than one measurement from 2 different data sources, you won't be able to show the values.

Also it would be nice if it was possible to have more than one type of maks used on a single sheet, e.g. use trafic light together with text.

I have used it for about five years.

I did not really encounter any deployment, stability or scalability issues. There is a whole support team inside the company to solve these type of issues.

I did not really encounter any deployment, stability or scalability issues. There is a whole support team inside the company to solve these type of issues.

I did not really encounter any deployment, stability or scalability issues. There is a whole support team inside the company to solve these type of issues.

Customer Service:

I did not really encounter any deployment, stability or scalability issues. There is a whole support team inside the company to solve these type of issues.

Technical Support:

Every time I needed support directly from Tableu, their response took less than four hours to contact me back with an initial solution to my problem.

I get the first draft of our dashboards already done. Because it is a really friendly user tool, it didn't take too long for me to start developing my dashboards. Of course, after a while, I developed my skills and it became even easier.

I can say that it took about six months for Tableau to payback the investment done just by the fact that it reduced 99% of the rework for a single report.

If you are a student Tableau provides a 1 year license for desktop version. You can also publish your work on Tableau Public.

I strongly recommend using the trial version of Tableau before buy it. If you are not the type of person that is familiar with programming scripts, this is the perfect tool. It is really simple to create the first views, even though it will take a while to understand how some of the details work. Watching the tutorial videos helps too.

Tableau Desktop - The product is easy to use, and does not require IT skills. I can create dashboards and connect to databases very easy and quickly.

We experienced an 80% reduction in the amount of time it takes to prepare reports and dashboards using Tableau. Before that, we had to use Excel spreadsheets and that consumed a lot of time to prepare data monthly. In addition, there was a problem related to the amount of lines in Excel that are not enough for our database.

I’d like to see a better ETL preparation engine.

I have been using Tableau Desktop and Tableau Server for four years.

The product is very stable and ease to deploy. We can deploy an enterprise solution in two days.

Technical support is very helpful and provide quick answers. In addition, their technical support is in many languages, which is very helpful when you face some issues.

I previously used QlikView and MicroStrategy, and they are not as friendly as Tableau for the end user. If you do not have IT skills, you probably will be stuck with a basic level of visualization.

For simple and more complex setups, it is easy to set up the product without too many issues.

If you want to start with Tableau Desktop, you can choose an in-house implementation, but if you are going to set up an enterprise solution, my advice is to use a vendor team to support your implementation. It will be faster.

The pricing and licensing model is very simple. There is one price for Tableau Desktop and two types of enterprise prices. You always know which price you are going to pay.

If you have a lot of databases to bring together, you might experience some ETL issues. But in the next release, version 10, the product will have a cross-join database, and that will help a lot to bring in many datasources.