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reviewer1752162 - PeerSpot reviewer
Cloud Solution Consultant at a computer software company with 201-500 employees
Consultant
Beneficial reports, reliable, and superb features
Pros and Cons
  • "I have found Tableau easy to use and the features are superb."
  • "Tableau is difficult to scale because of the cost, which makes it difficult to scale."

What is our primary use case?

I am using Tableau and we use it as a business intelligence tool. We plan to move to the cloud soon.

Our compliance team  has not approved some security policies on the cloud. We are working on it and we have moved some of our data warehouses to Redshift already.

How has it helped my organization?

The solution has helped out organization improve by providing beneficial team reports.

What is most valuable?

I have found Tableau easy to use and the features are superb.

For how long have I used the solution?

I have been using Tableau for approximately two months.

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What do I think about the stability of the solution?

Tableau is stable.

What do I think about the scalability of the solution?

Tableau is difficult to scale because of the cost, which makes it difficult to scale.

We have approximately 25 users using this solution in my organization.

Which solution did I use previously and why did I switch?

I have previously used Amazon QuickSight, and Tableau is easier to use.

What's my experience with pricing, setup cost, and licensing?

One of the biggest drawbacks of Tableau is the price, it is expensive. The price should be reduced.

What other advice do I have?

I rate Tableau a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1108068 - PeerSpot reviewer
Senior Data Analyst at a consultancy with 10,001+ employees
Real User
Good data handling, and community support, but it's overpriced and the interface needs improvement
Pros and Cons
  • "Data handling, visualizations, and aesthetics of it are the most valuable features."
  • "When compared to Power BI, it is less user-friendly."

What is most valuable?

Data handling, visualizations, and aesthetics of it are the most valuable features.

What needs improvement?

When compared to Power BI, it is less user-friendly.

The interface needs a major overhaul.

For how long have I used the solution?

I have been working with Tableau for eight to ten months.

We are working with the latest version.

What do I think about the stability of the solution?

Tableau is a stable product.

What do I think about the scalability of the solution?

It's a scalable solution.

How are customer service and support?

There is technical support available, but it is not as comprehensive as Power BI, because obviously, it's a Microsoft product, but you can find some useful information. The community is good, but outside the community, help is scarce.

How was the initial setup?

The initial setup is easy.

What's my experience with pricing, setup cost, and licensing?

It is a bit overpriced. They could decrease the price a bit.

When compared to Power BI or Qlik, Tableau is overpriced when you go with creative licenses.

What other advice do I have?

Before implementing Tableau, It would be better if they looked at Power BI instead. They offer everything that Tableau does, but in a much more user-friendly manner, with much more support, and at a lower cost.

I would rate Tableau a seven out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Tableau
January 2025
Learn what your peers think about Tableau. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
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reviewer1499169 - PeerSpot reviewer
Research & Development Expert at a energy/utilities company with 11-50 employees
Real User
Stable with a quick initial setup and good for managing data sets
Pros and Cons
  • "The initial setup is quick and easy and you don't need special outside assistance to set everything up."
  • "The integration with other program languages, like Python, needs to be better."

What is our primary use case?

I primarily use the solution in order to utilize the graphs. It offers a good diversity of graphs and I can manage different data sets together with Excel. I can publish it for my manager, if, in the future, I'm going to use it at work. 

What is most valuable?

The solution offers good capabilities in terms of responding to my requirements. My dataset is so small and I don't need any complex graphs. It makes it very simple.

The solution is very stable.

The initial setup is quick and easy and you don't need special outside assistance to set everything up.

What needs improvement?

The integration with other program languages, like Python, needs to be better. I know the capability is there, however, there needs to be better integration. There needs to be integration for machine learning and AI. That would help data analysts and data scientists quite a bit.

For how long have I used the solution?

I've only been using the solution for a few weeks at this point. I'm working on gaining some experience and familiarity with the product.

What do I think about the stability of the solution?

I've found the solution to be quite stable and reliable so far. I haven't used it long, however, I can't recall it crashing or freezing. I haven't experienced bugs or glitches. Its performance is good.

What do I think about the scalability of the solution?

There might be about 20 people in our organization that use the solution.

I'm not sure if we will continue to use the product. Currently, I've only used it for a few weeks, and I'm learning it. However, our organization seems to like to work with Oracle. I'm not sure if we will focus on that or not in the future.

How are customer service and technical support?

I've never used Oracle's technical support in the past. I can't speak to how well they help users with issues or how fast they respond.

Which solution did I use previously and why did I switch?

I've worked a bit more with Power BI.

Our organization also works with Oracle's Analytics.

How was the initial setup?

The installation was very, very easy. I didn't have any issues at all. It wasn't complex.

The deployment took less than 15 minutes. It was very fast and seamless.

What about the implementation team?

I handled the implementation myself. I only had to download it onto my own PC.

What's my experience with pricing, setup cost, and licensing?

Our company hasn't yet made a decision on the product in terms of long-term usage. I'm not sure what the licensing status is at this point.

What other advice do I have?

We're just potential customers and end-users of the product. We don't have a business relationship with Tableau. I'm very new to the product and still really just testing it out to see how I could potentially work with it in the future.

I'm working with the latest version of the solution.

Overall, in my short time using the product, I've been largely happy with the results. I'd rate the product at an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer601230 - PeerSpot reviewer
Business Intelligence Manager at a computer software company with 51-200 employees
Real User
Combines and visualizes data from many entry points and provides users with a single source of consistent and reliable information

What is most valuable?

The most valuable features are:

  • Ease of setup
  • Ability to create visualizations
  • Level of interaction.

The users required no training after visualizations have been presented to them.

How has it helped my organization?

There are some areas where finding answers required asking specific individuals and searching through many emails. Tableau has allowed us to combine and visualize data from many entry points and provide users with a single source of consistent and reliable information.

What needs improvement?

While noted that the product is specifically designed for visualization, it would be the perfect tool if it had more ETL features.

For how long have I used the solution?

My company has been researching a BI tool for the past year. We came across Tableau and have been using the public version for approximately six months.

What do I think about the stability of the solution?

There have not been any areas of instability, thus far. The identified areas were a result of a lack of knowledge.

What do I think about the scalability of the solution?

Based on the analysis currently being done, the public version is sufficiently meeting our needs.

How are customer service and technical support?

Technical support has been awesome. We met a partner based in Trinidad and they have been providing us with assistance as we need it.

Which solution did I use previously and why did I switch?

This is our first visualization solution being used. Attempts were made on another platform, but setup and use of tool were a huge challenge for the team.

How was the initial setup?

The initial setup was very straightforward. The team was able to follow the videos posted on the Tableau website and required no technical assistance from the Tableau team.

What's my experience with pricing, setup cost, and licensing?

I am quite pleased that Tableau has now revised their pricing and licensing. The initial model was quite expensive but the current model allows you to scale up as you need to and it is far more attractive. The ability to license on a per user per month basis is now very affordable.

Which other solutions did I evaluate?

The team looked at Pentaho, Microsoft Power BI, and IBM Cognos. The members of the team who were exposed to aspects of the evaluation were far more receptive to Tableau than the others.

What other advice do I have?

It is very important to do an evaluation of your users who will be interacting with the tool. Their technical abilities will determine if a cumbersome tool is suitable for them. Secondly, if you do not have the technical expertise to administer a product, then it may not be the solution for you. Some of the other tools require a high dependence on the vendor for administrative purposes.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Senior Analyst at a government with 501-1,000 employees
Vendor
The drag-and-drop interface and its flexibility are the product's most valuable features.

What is most valuable?

The drag-and-drop interface and its flexibility are the product's most valuable features.

How has it helped my organization?

It requires only a one-time effort to design worksheets and dashboards. New data can be appended or a whole new set in the same data structure can be loaded to existing working files without much effort to obtain the same results.

What needs improvement?

I would like to see more Excel-like functionalities, perhaps, e.g. the countifs function. It is quite a hassle to code this using query language.

For how long have I used the solution?

I have used Tableau for around one year.

What was my experience with deployment of the solution?

Hassle-free deployment for desktop version.

What do I think about the stability of the solution?

Initial versions crashed when large data sets were loaded. Subsequent releases were more stable.

How are customer service and technical support?

Technical support is excellent. Tableau consultants were eager to help.

Which solution did I use previously and why did I switch?

We chose Tableau for its simplicity and ease of use.

How was the initial setup?

For the desktop version, initial setup was straightforward.

What about the implementation team?

The straightforward installation can be performed in-house.

What's my experience with pricing, setup cost, and licensing?

A non-complicated licensing scheme exists for the desktop version. Buy, activate and use. Licensing was easily manageable with a license key that could be activated or deactivated on a system as required.

What other advice do I have?

Try it out to see if it suits your organisational needs. To make the product work as desired, know how it works and implement workaround solutions if that is not readily available.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Senior Business Analyst at a logistics company with 1,001-5,000 employees
Vendor
It has simpler, cleaner and story-telling charts. Tableau requires less lead-time to develop charts and integrated dashboards for predictive analytics.

Valuable Features

Data visualization: Simpler and cleaner charts, easier for users to perform self-service, not so steep learning curve for non-technical users; good integration to big data Hadoop and predictive analysis, well integrated with other ETL tools. Less-technical maintenance cost compared to QlikView, which requires the developer to do more scripting.

Improvements to My Organization

It is easier for users to do self-servicing; simpler, cleaner and story-telling charts; and requires less lead-time to develop charts/dashboard integration with predictive analytics and big data platform Hadoop.

Room for Improvement

Enhance standard reporting like QlikView (scheduled reports, notifications etc.); for MNCs, the server version license is not cheap; and row-level security: every user needs a DB account, which can give a hacker more opportunity to attack via more DB accounts.

Use of Solution

I have used Tableau for two years.

Deployment Issues

I had a deployment issue: No version control means you can't roll back to earlier versions once overwritten/published.

Customer Service and Technical Support

I rate technical support 8/10.

Initial Setup

Initial setup was straightforward.

Implementation Team

An in-house team implemented Tableau.

ROI

Tableau seems to have easier user acceptance than QlikView because of the simpler charts and big data integration, increasing the possibility of helping an organization transform from reactive analysis to predictive analysis.

Pricing, Setup Cost and Licensing

Server versions are not cheap and pretty similar for both Tableau and QlikView in terms of price. I don't see a big difference; it really depends on your organization's need.

Other Solutions Considered

I also evaluated MS BI and QlikView. Compared with MS BI, I find Tableau and QlikView have stronger visualization; intuitive data insights; less development lead time - MS BI requires creating OLAP cubes, which takes more time; clearer and simpler charts; and intuitive data mapping/insights.

Other Advice

If you have more developers/technical people and want to do more standard reporting without Hadoop, go for QlikView; if you have more business users with some SQL knowledge and would like to do predictive analytics, and integration with big data platform Hadoop, go for Tableau.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Director with 501-1,000 employees
Vendor
Scalable and flexible for producing visualizations.

What is most valuable?

  • Flexibility producing visualizations
  • Scalability

How has it helped my organization?

Anything and everything becomes fact-driven; we don't do a lot by gut feeling.

What needs improvement?

ETL functionality is limited, which is both a strength & weakness. It would be nice to have Alteryx & Tableau as a package, but I believe Tableau have deliberately stayed out of the "deep" ETL capabilities to "stick to the knitting", which they have done very well.

For how long have I used the solution?

I have been using it for eight years.

What was my experience with deployment of the solution?

Any issues we have encountered have been related to data preparation rather than the tool itself.

How are customer service and technical support?

Technical support is excellent.

Which solution did I use previously and why did I switch?

I have historically developed using SAP BusinessObjects and IBM Cognos for visualization and various tools for ETL. I have trialed Qlik and Power BI, but this has a much higher level of maturity at this stage.

How was the initial setup?

Initial setup was significantly easier than other products I have used.

What about the implementation team?

An in-house team implemented it. Your investment needs to be in data preparation, then the implementation of any of these analytics tools is much easier. Typically, I spend between 70 & 90% of project effort on data not the tool. If data is well prepared, the Tableau development is very quick and best handled by the business analysts, rather than any tech personnel.

What other advice do I have?

To get the best from Tableau you need:

  • Data preparation suitable for analytics applications. (This is not Tableau specific, the same is required for pretty much all analytics apps.)
  • People bouncing off each other to get the creative process going. Consider internal show & tells and take advantage of local user groups
  • Subscribe to "Viz of the Day” to get exposure to as many viz's as possible
  • Tableau is (I believe) the best tool for data visualization. Equally consider investing n the best tools for data preparation, such as Alteryx. The combination of best data prep with best analytics capabilities is MUCH more powerful than either without the other.
Disclosure: My company has a business relationship with this vendor other than being a customer: My company is a reseller, partner, trainer.
PeerSpot user
PeerSpot user
QA Manager at Tandicorp
Real User
Top 20Leaderboard
The integration with R for more complex algorithms in analytical data is nice.

Valuable Features:

The most valuable feature is the ease of generating management reports on demand, and ease of generating incremental extracts live or work very quickly.

The integration with R for more complex algorithms in analytical data is also nice.

Improvements to My Organization:

We use it to generate intelligence reports core business of insurance we develop. It is also part of the business intelligence tools we recommend.

Room for Improvement:

Part graphical gauges compliance does not include the Balance Score Card style, however you can develop these graphics, another shortcoming in not having mondrian engines.

Use of Solution:

2 years

Deployment Issues:

We've had no issues with deployment.

Stability Issues:

We've had no issues with stability.

Scalability Issues:

We've had no issues with scalability.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
it_user294300 - PeerSpot reviewer
it_user294300Technology Architect at a manufacturing company with 10,001+ employees
Real User

We offered R via Tableau to our Data Scientists. They had tried it and rejected it since they couldn't use the R's built-in Plot because it is more flexible than anything you'd find in TB for layering unless you want to spend time designing an R3 visual and importing it. TB is a great tool and we do use it here.

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Updated: January 2025
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