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Vladimir Shilov - PeerSpot reviewer
DevSecOps at Ciklum ApS
MSP
Top 5Leaderboard
Plenty of features, integrates well, and reliable
Pros and Cons
  • "The most valuable features of this solution are the antivirus, antispam, and integration with cloud services. This is a multifunctional solution."
  • "The initial setup was straightforward. This is a virtual appliance, it takes a short time to deploy the solution. However, it is not difficult if you understand the technology. You must have good knowledge of the email security area to set up the product correctly. There are many features in this solution and a high risk of having mistakes with the configuration."

What is our primary use case?

We use the solution for gateway security protection for inbound and outbound emails from the organization.

What is most valuable?

The most valuable features of this solution are the antivirus, antispam, and integration with cloud services. This is a multifunctional solution.

What needs improvement?

The solutions manufacturer tries to upgrade the customer to move from on-premises to the cloud. They plan to replace virtual appliances with hardware appliances. I think that this is not a good idea. A virtual appliance is more flexible in implementation and usage, and they think that it is not a good idea to leave the development as is.

What do I think about the stability of the solution?

It is a very powerful and stable solution and is one of the leaders in the market.

Buyer's Guide
Trend Micro Email Security
October 2024
Learn what your peers think about Trend Micro Email Security. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
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What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

The technical support is good.

How was the initial setup?

The initial setup was straightforward. This is a virtual appliance, it takes a short time to deploy the solution. However, it is not difficult if you understand the technology. You must have good knowledge of the email security area to set up the product correctly. There are many features in this solution and a high risk of having mistakes with the configuration.

What other advice do I have?

I rate Trend Micro Email Security a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Gerente de operaciones at a tech services company with 11-50 employees
Real User
Efficient, secure, and good support
Pros and Cons
  • "The most valuable feature of Trend Micro Email Security is the security level it provides. The solution is efficient."
  • "Trend Micro Email Security could improve by advancing its artificial intelligence in email security. There are rules that have to be configured. There should be less configuring."

What is our primary use case?

We use Trend Micro Email Security Protect customers from email spam, suspicious IPs, or domains.

What is most valuable?

The most valuable feature of Trend Micro Email Security is the security level it provides. The solution is efficient.

What needs improvement?

Trend Micro Email Security could improve by advancing its artificial intelligence in email security. There are rules that have to be configured. There should be less configuring.

In a future release, the dashboard should bring visibility of the risk to the organization. More executive dashboards of the level of security that we could have inside of the organization. The dashboards or reports could help us to bring more visibility at an executive level, it would be useful.

Mm-hmm. And have you seen the ROI?

For how long have I used the solution?

I have been using Trend Micro Email Security for approximately four years.

What do I think about the scalability of the solution?

In my office, we have approximately 60 people using Trend Micro Email Security.

How are customer service and support?

We are receiving good support from Trend Micro Email Security since we are partners.

What was our ROI?

I have not seen ROI from Trend Micro Email Security.

What's my experience with pricing, setup cost, and licensing?

The price of Trend Micro Email Security is annual. There are no additional fees.

Which other solutions did I evaluate?

I have evaluated other solutions.

What other advice do I have?

I would prefer us to use the Proofpoint solution.

I rate Trend Micro Email Security an eight out of ten.

It's a good solution, but I think that there are some improvements that they should do to better compete with Proofpoint

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Trend Micro Email Security Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2024
Product Categories
Email Security
Buyer's Guide
Download our free Trend Micro Email Security Report and get advice and tips from experienced pros sharing their opinions.