Trend Micro Email Security Reviews

We primarily use the solution to protect against phishing attempts and for ant-spam. 

The protection against phishing is great.

It is mostly stable.

The product can scale.

Technical support is helpful.

Sometimes malicious email gets past the email gateway. This needs to be improved. 

It would be nice if they offered an extra layer of security. They could, for example, have multi-factor authentication or encryption. 

Pricing is high.

I've been using the solution for a half year. 

The solution is stable and reliable. The only issue is when emails get through the gateway. However, for the most part, it is reliable. 

I'd rate the general stability eight out of ten. 

The solution is scalable and easy to expand. 

More than 100 people are using the solution right now. 

We have contacted technical support. They are good. They are helpful and responsive. 

I did not previously use a different solution.

The initial setup was a bit complex as it was the first time I attempted to use the tool.

I'm not sure how long the deployment took. The implementation was mostly completed when I joined the company. 

This is a POC. We're still in the middle of the assessment. We're not sure f we will continue with this solution or try something new. 

The maintenance is pretty minimal at this time. 

The solution is a bit expensive. I'm not sure what the licensing terms for the product are. 

We've looked into other options; however, we haven't started using anything else. 

We're a customer and end-user. 

I've been using the latest version of the solution. 

I'd rate the solution eight out of ten. It's pretty good email security overall.

We use Trend Micro Email Security Protect customers from email spam, suspicious IPs, or domains.

The most valuable feature of Trend Micro Email Security is the security level it provides. The solution is efficient.

Trend Micro Email Security could improve by advancing its artificial intelligence in email security. There are rules that have to be configured. There should be less configuring.

In a future release, the dashboard should bring visibility of the risk to the organization. More executive dashboards of the level of security that we could have inside of the organization. The dashboards or reports could help us to bring more visibility at an executive level, it would be useful.

Mm-hmm. And have you seen the ROI?

I have been using Trend Micro Email Security for approximately four years.

In my office, we have approximately 60 people using Trend Micro Email Security.

We are receiving good support from Trend Micro Email Security since we are partners.

I have not seen ROI from Trend Micro Email Security.

The price of Trend Micro Email Security is annual. There are no additional fees.

I have evaluated other solutions.

I would prefer us to use the Proofpoint solution.

I rate Trend Micro Email Security an eight out of ten.

It's a good solution, but I think that there are some improvements that they should do to better compete with Proofpoint