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reviewer2246421 - PeerSpot reviewer
Senior Systems Engineer at a tech services company with 11-50 employees
Real User
Top 5
Scalable product with easy implementation process
Pros and Cons
  • "Trend Micro Email Security’s most valuable feature is spam filtering."
  • "There needs to be more documentation for the product."

What is most valuable?

Trend Micro Email Security’s most valuable feature is spam filtering.

What needs improvement?

There needs to be more documentation for the product.

For how long have I used the solution?

We have been using Trend Micro Email Security for about two years.

What do I think about the stability of the solution?

I rate its stability a seven out of ten.

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Trend Micro Email Security
November 2024
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What do I think about the scalability of the solution?

It is a scalable product.

How are customer service and support?

Trend Micro Email Security’s technical support team is good.

How would you rate customer service and support?

Neutral

How was the initial setup?

Trend Micro Email Security is easy to implement. We help our customers deploy it. It takes around two days to complete the process.

What other advice do I have?

The product is easy to use. It is easy to integrate with other vendors as well.

I rate it an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1625004 - PeerSpot reviewer
Gerente de operaciones at a tech services company with 11-50 employees
Real User
Efficient, secure, and good support
Pros and Cons
  • "The most valuable feature of Trend Micro Email Security is the security level it provides. The solution is efficient."
  • "Trend Micro Email Security could improve by advancing its artificial intelligence in email security. There are rules that have to be configured. There should be less configuring."

What is our primary use case?

We use Trend Micro Email Security Protect customers from email spam, suspicious IPs, or domains.

What is most valuable?

The most valuable feature of Trend Micro Email Security is the security level it provides. The solution is efficient.

What needs improvement?

Trend Micro Email Security could improve by advancing its artificial intelligence in email security. There are rules that have to be configured. There should be less configuring.

In a future release, the dashboard should bring visibility of the risk to the organization. More executive dashboards of the level of security that we could have inside of the organization. The dashboards or reports could help us to bring more visibility at an executive level, it would be useful.

Mm-hmm. And have you seen the ROI?

For how long have I used the solution?

I have been using Trend Micro Email Security for approximately four years.

What do I think about the scalability of the solution?

In my office, we have approximately 60 people using Trend Micro Email Security.

How are customer service and support?

We are receiving good support from Trend Micro Email Security since we are partners.

What was our ROI?

I have not seen ROI from Trend Micro Email Security.

What's my experience with pricing, setup cost, and licensing?

The price of Trend Micro Email Security is annual. There are no additional fees.

Which other solutions did I evaluate?

I have evaluated other solutions.

What other advice do I have?

I would prefer us to use the Proofpoint solution.

I rate Trend Micro Email Security an eight out of ten.

It's a good solution, but I think that there are some improvements that they should do to better compete with Proofpoint

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Trend Micro Email Security Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
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Email Security
Buyer's Guide
Download our free Trend Micro Email Security Report and get advice and tips from experienced pros sharing their opinions.