System Network Security Engineer at National Building Supply, Inc.
Mar 7, 2024
The tool has significantly improved threat detection and response times for my clients' organizations. The solution has performed exceptionally well, and my customers are pleased with both the performance of the system and the support they receive.
Freelancer at a non-tech company with self employed
Mar 14, 2024
Trend Micro Managed XDR has indeed enhanced our customers' threat detection capabilities. Many of our clients are utilizing it and have experienced positive outcomes. Overall, I would recommend it, especially considering the rising popularity of Trend Micro and its excellent product support.
System Network Security Engineer at National Building Supply, Inc.
Mar 7, 2024
Being cost-effective is crucial, allowing customers with lower budgets to access the services. Offering a range of services at various price points ensures that customers can find suitable options without being compelled to explore alternative products or vendors.
Freelancer at a non-tech company with self employed
Mar 14, 2024
The product could benefit from some improvements in its interface and organization. Functionality-wise, it performs well, but there's room for enhancement in terms of user-friendliness. There are ample resources like documents and videos provided by most vendors to assist users, although reaching out for direct support might not always be straightforward.
Solutions Architect at a comms service provider with 11-50 employees
Mar 14, 2022
Trend Micro Managed XDR could improve its support documents. This would allow us to explore the solution better and provide a better presentation to our customers. Addiontaally, there could be more automation features.