Workspace ONE UEM Reviews

The Organization group approach they have taken to manage both Device and Administrative access

It has help in providing administrators with a way to separate devices based on business use cases.

There are currently canned reports that provide a a great deal of device detail. But, there could be room for the solutions to allow for custom reporting for ad-hoc reports

3 years

This is an area that could use some improvement. we have had a few incidents where the level of support was not what it was pictured to be.

There are a lot of very skilled engineers well versed in all aspects of the solution.

We have used multiple solutions. We are responsible for service delivery so we are expected to be familiar with the main players in the industry.

It depends. On-prem is a lot more involved than SaaS. There are a lot of moving parts for the on-prem version of the solution that can be consolidates if it is the desire of the client/customer.

Vendor. We have had a great experience with all of our current clients.

Yes, MobileIron, MaaS360, Blackberry, XenMobile, Afaria, Soti, Good.

We are using complements of Horizon solutions for our customers. I'm the general manager of sales. 

We are using two VDA solutions, providing dedicated tech for end-users in our company. The solution is good for providing dedicated resources for dedicated users or GPU base or any IFP kind of base of end-user then we recommend Horizon solutions.

We have experienced some connectivity issues in that the application in VMware is very slow compared to SecureX. I'd like to see better application delivery. 

This is a very stable product. 

This is a scalable product. 

In terms of VMware products, customer support could be better.

If you do the right sizing and take the right approach the initial setup is easy but if something is amiss then it's very complicated.

The initial pricing is very reasonable but their pricing model is variable and the pricing can be high or low. 

If a customer requires a true solution then I would say VMware is the right choice. But if you're looking for application video or ADSX kind of solutions, then GFX is better.

I rate the solution nine out of 10. 

It has all of the features that we need to use and that we want to use.

I would like to see some integration with native Microsoft products such as anti-value.

Pricing is an area that could be improved. 

They are much better than Microsoft but it is difficult to compete against them.

Microsoft has everything embedded and VMware is a different product.

I would rate VMware Workspace ONE an eight out of ten.

My customer is a Microsoft and Apple site, 99 percent of the system in Windows Servers, and the company gives every manager an iPad or iPad Pro (500-plus devices).

We deployed the MDM functionality of AirWatch to control all devices and MEM is the next step. We are struggling in MBM/MAM because all the applications are IE compatible.

The company used DEP to manage all devices previously. Now, with AirWatch (Workspace ONE Advanced) they can manage all devices and apps more easily. Among the most important improvements is the ability to set up different groups with different deployment policies.

MEM is valuable because all push emails can be monitored.

MBM/MCM could be improved. MBM can support specific versions of development tools. If VMware would let the customer know this more clearly, we would not need to waste time explaining this and delaying the project.

Also, the Content Locker cannot inherit permissions for the Windows Public Folder. If they could integrate with Microsoft on this point, it would be the perfect functionality.