Workspace ONE UEM Reviews

We use this solution for the secure email gateway. This solution is deployed on-premises. 

There are about 500 people using this solution in my company.

The solution is used to secure corporate data for end-users.

If an end-user has an issue with a device, the administration has the ability to remote access the device after approval from the end-user.

There could be improvement with processing the environment to be more user friendly for the end user.

The solution is stable.

On a scale of 1 to 5, I would rate technical support a 3.

Setup is easy.

The license is paid annually.

I would rate this solution 8 out of 10.

It's a very complex solution. It's used to manage any operating system devices with internet connections. I would recommend this solution because it's simple for end-users.

In the main, our primary use case is for controlling mobile devices and deployment of mobile device applications inside the company. We are consultants and implementers and I'm the presales project manager. 

The most valuable feature for us is the contained browser of the product.

There could be improvements to Workspace ONE in terms of the pricing and some security aspects such as data loss prevention. It could be more competitive relative to other solutions on the market. For example, Microsoft EMS is very tightly integrated with Office 365 and that's a big advantage. 

The solution is stable. 

We haven't had any issues in terms of scalability. 

The initial setup is straightforward although the configuration guide is a little outdated.

I rate this solution eight out of 10. 

We are using VMware Workspace ONE for Mobility management.

The solution's single plane of glass approach is beneficial. The endpoint management is very good and specific. One of their competitors is Intune, and you have leaks from other services within the Microsoft ecosystem.

I have been using VMware Workspace ONE for approximately three months.

The scalability is good.

VMware Workspace ONE is scalable.

The support was good.

I have used Microsoft Intune.

We had no problems setting up the solution.

VMware Workspace ONE is expensive.

Based on our environment, VMware Workspace ONE was easy enough to use in some cases. In other cases, there were some challenges.

I rate VMware Workspace ONE a six out of ten.

We use VMware Workspace ONE to manage devices, such as Apple, Windows 10, and Android. We can manage all devices with this solution.

VMware Workspace ONE can ease the jobs of the IT department in an organization by allowing clear visibility on devices and compliance issues.

There should be better compatibility with Linux devices.

I have been using VMware Workspace ONE for approximately five years.

The solution is stable.

VMware Workspace ONE is scalable.

We are certified to do the implementation of the solution.

VMware Workspace ONE can fit any organization because if you need more devices there are only additional fees.

I rate VMware Workspace ONE a ten out of ten.

We are using complements of Horizon solutions for our customers. I'm the general manager of sales. 

We are using two VDA solutions, providing dedicated tech for end-users in our company. The solution is good for providing dedicated resources for dedicated users or GPU base or any IFP kind of base of end-user then we recommend Horizon solutions.

We have experienced some connectivity issues in that the application in VMware is very slow compared to SecureX. I'd like to see better application delivery. 

This is a very stable product. 

This is a scalable product. 

In terms of VMware products, customer support could be better.

If you do the right sizing and take the right approach the initial setup is easy but if something is amiss then it's very complicated.

The initial pricing is very reasonable but their pricing model is variable and the pricing can be high or low. 

If a customer requires a true solution then I would say VMware is the right choice. But if you're looking for application video or ADSX kind of solutions, then GFX is better.

I rate the solution nine out of 10. 

We make use of DM Solutions and do so strictly for users, moving devices and laptops.

As we have been manually provisioning everything for end-users, the solution gives us more control over what is necessary on the end-user side and allows us to regularly provide them with updates from a single place.

The most valuable feature of the solution is that it enables us to remotely manage the devices, which is its purpose, and to push applications to the mobile devices from the portal.

No areas for room for improvement come to mind. The VM is pretty good and I can't think of any areas that are lacking. I was just comparing VMware Workspace ONE to other solutions and I can say we are pretty happy with it for the moment. For the time being, I cannot think of any features that should be improved.

I have been using VMware Workspace ONE for three years.

The solution is very stable. 

There are no issues with scalability. We can do so at any time. 

The initial setup was okay. It's straightforward.

As it has been two years, I cannot recall the implementation strategy. I do recall that it was straightforward and took us a couple of days.

We made use of a managed service provider, utilizing a system integrator who worked with us. It was helpful and we had a good experience. Our needs were understood and the deployment went very smoothly.

For the moment, we have a multi-year contract, meaning that we cannot go with a different solution at this time even if the price should prove more favorable. Only next year can we evaluate the price. 

There are 250 users in our organization who make use of the solution.

I rate VMware Workspace ONE as a nine out of ten.

We have many use cases in our customer's environment and use this solution to manage applications on devices. We have clients with Android devices, Apple devices with macOS, and Rugged devices with Windows CE.

The location and remote management services are the most valuable.

The location service could improve and more integration with other devices, such as Android enterprise and Apple devices.

We are having some issues with JavaScript or XML, and there is not any information provided for resolving it.

I have been using this solution for approximately four years.

The stability is good. However, there is some downtime.

The solution scalability is very good.

We have clients mostly in medium to large-scale enterprises. In some of our large customers, they have approximately 1,300 devices using the soltuion.

We have not had good experiences with technical support. We have many tickets remaining that are unresolved. The agents could improve by having better knowledge and faster response time.

There could be more troubleshooting information provided because sometimes we do not know how to resolve a problem or issue.

The on-premises version of the solution installation is complex.

We do the implementation of the solution and the time depends on the client's environment. It could take up to two weeks to implement but it depends a lot on the client's infrastructure.

We have a team of two engineers that do the implementation and maintenance of the solution.

Our clients have evaluated Soti. Mainly to resolve issues and problems with some devices that are using JavaScript environments.

I rate VMware Workspace ONE a nine out of ten.

The product is a DM solution - a device management solution. It's for our users, for moving devices and laptops. 

We have been manually provisioning everything for end-users, however, with this tool, now we have more control over the items on the end-user side and we can regularly update them from one place. It makes everything much easier.

The most valuable aspect of the solution is the ability to remotely manage the devices. That's what it is meant to do. We can push applications to mobile devices from the portal.

Overall, we've been very happy with VMware.

The initial setup is easy and the deployment doesn't take too long.

I don't see any such areas where we are lacking. I was just doing the evaluation of other products to see if they have something else. However, this isn't missing anything, even when you look at the competition.

The pricing could always be better. It would be nicer if they were cheaper and more competitive.

We've been using the solution over the last 12 months at least. I've been using the solution for the last three years.

The stability of the solution has always been very good. there are no bugs or glitches It doesn't crash or freeze. It's reliable.

The solution scales quite well. That's not a problem at all. If a company would like to scale the solution it can do so.

Currently, we have about 250 users on the solution.

The initial setup is not complex. It's very straightforward. A company shouldn't have any issues with the initial setup process.

The deployment took a few days to roll out. We did the implementation about two years ago now, and therefore it's hard to recall exactly what our deployment strategy was at that time.

We had a systems integrator assist us with the initial deployment. We did not completely handle everything in-house by ourselves.

The experience was good. They were able to understand what we need and they deployed it very smoothly.

We have a multi-year contract, however, we'd like the costs to be lowered if possible. Next year we plan to revisit everything and do a price evaluation.

We're a customer and end-users. We've worked with resellers in the past.

We're using the latest version of the solution.

On a scale from one to ten, I would rate the solution at a nine. Its capabilities are good and we've been quite happy with it overall.