Workspace ONE UEM Reviews

The most valuable feature is the User Experience Designer, which has been very helpful for our project.

I would like to have better support for multi-cloud sessions.

The cost of this solution should be lower.

I have been using the VMware Identity Manager for five or six years.

This is a stable product.

VMware Identity Manager is scalable and we have approximately ten users.

Technical support from VMware is one of the best in the market.

I have also worked with Amazon AWS Directory Service and Google Cloud Identity. I find that there is no normalization in these solutions.

The initial setup is easy.

Licensing fees are paid on a monthly basis.

My advice to anybody who is implementing this solution is to be close attention to the rights that are given to end-users. This is a critical aspect.

I would rate this solution a six out of ten.

I am the CEO of our company and we implemented VMware to help our users when they go to different source applications. We wanted that to be easier for them.

I'm happy with the interface and dashboards but the most valuable feature comes from the name of the product - it's now called VMware Access, so it's the access to the different applications and so on that makes it a good product. It provides a single page where you can log in to all of your applications. It saves time and simplifies the work because it has to have the application for iOS, Android, Windows, and Mac OS web-based too. So basically all of our users can use all the applications from any platform. It helps the end-users to work on the road without needing to set up all kinds of VPN connections, etc. There's access to all the applications you want, whenever you want them.

I think the product could be improved by making it more independent. For now, it's very dependent on an active directory so that you could basically tie into us for A, B or some other IDP that they provide.

Another aspect that could be improved in the next release is to have local language support. It's not a big issue because you have their icon soft applications there, but it would be nice to have the Finnish language there as well.

Additional features they could include would be integration with Microsoft Windows desktop, which is the VDI for Microsoft. I have heard that they plan to do that so I'm looking forward to getting that in there.

The product is very stable. 

The product is very scalable. I think it would scale to tens of thousands if needed, but we don't need that much.

The cloud version is quite simple and straightforward. The initial setup and implementation took one day and of course then each application where you want to do the single sign-on. That requires planning because it needs to be done at a certain time. But then if you want to define integration there, you have to wait for the right time. Then a second application after one week, and then possibly once a week after that and so on. It takes some time, of course. You need to decide when you want to integrate the applications because it has to be done one at a time, not everything at once. 

We checked a couple of other options before going with the product, but because we have VMware, MDM, it meant that Air Watch mobile device management is used so it was a natural step that led to using Identity Manager there as well.

We deploy both on-premises and cloud. The auto-prem is easier but the cloud is much better. It's important when installing that the roadmap of the application integration is carried out correctly. 

I would rate this product an eight out of 10. 

It's all about centralizing your data and making sure that your data is centralized and secure. Instead of putting your data on a laptop, you can put it centrally and there you can have full control over it. It's about centralizing the data and making sure it's not jeopardized. It stays legitimate and unchanged. It doesn't get hacked. It's all about centralizing the data and having control over your data.

The solution needs to adapt to the cloud based reality of the current world model. Some customers may have reluctance to this, but it is the next level for all of the big providers. Azure, AWS, and Google are all at the forefront of cloud-based solutions. 

I think the stability depends on the initial implementation. All of the use cases must be properly dealt with in order for the solution to be stable. 

Scalability depends on the hardware platform you put it on. That's why we tried to put it on a hyperconverged infrastructure to keep the number of users scalable which keeps the performance momentum so that it can be properly scaled. 

We used tech support but they have room for improvement. 

Some users think that the cloud model will lower the cost but that is not necessarily the case. 

I would suggest making a proof of concept with a reseller that can give advice and set up the infrastructure using the use cases that you are pre-testing.

We have many use cases in our customer's environment and use this solution to manage applications on devices. We have clients with Android devices, Apple devices with macOS, and Rugged devices with Windows CE.

The location and remote management services are the most valuable.

The location service could improve and more integration with other devices, such as Android enterprise and Apple devices.

We are having some issues with JavaScript or XML, and there is not any information provided for resolving it.

I have been using this solution for approximately four years.

The stability is good. However, there is some downtime.

The solution scalability is very good.

We have clients mostly in medium to large-scale enterprises. In some of our large customers, they have approximately 1,300 devices using the soltuion.

We have not had good experiences with technical support. We have many tickets remaining that are unresolved. The agents could improve by having better knowledge and faster response time.

There could be more troubleshooting information provided because sometimes we do not know how to resolve a problem or issue.

The on-premises version of the solution installation is complex.

We do the implementation of the solution and the time depends on the client's environment. It could take up to two weeks to implement but it depends a lot on the client's infrastructure.

We have a team of two engineers that do the implementation and maintenance of the solution.

Our clients have evaluated Soti. Mainly to resolve issues and problems with some devices that are using JavaScript environments.

I rate VMware Workspace ONE a nine out of ten.

The most valuable feature of this solution is the multi-platform support.

All features are at all sites.

The initial setup should be simplified.

I would like to see further integration suites and user direct using IdPs such as Okta. I would also like proper integration in the field of endpoint security.

I am planning to use this solution now. It's not up and running fully.

I implemented it at a previous company that is reworking it now, and have been using it for a year and a half, in a positive way.

The stability is superb.

It's a scalable solution.

I like the technical support a lot. It's really first hand, high-level support.

The initial setup is pretty complicated. It can be a steep learning curve.

It can take between three to six months to deploy and get everything fully working.

Pricing is the correct price, it's normal pricing. I think that the price is reasonable.

We evaluated Intune by Microsoft, as well as and Jamf.

Intune is more Windows-focused, with limited capabilities for Mac OS.

Also, it is high maintenance.

Jamf is only focused on Macintosh, and the integration with Windows is limited.

My advice is to find a good integrator to assist with the implementation.

I would rate this solution an eight out of ten.

We use Workspace ONE with our shared devices.

The most valuable feature is the interface with SCAP, which is the Security Content Automation Protocol.

The reverse proxy is not intuitive and it takes time to get it right, so this is something that can be improved.

The cost of this product is a little high and should be reduced.

There are a lot of interfaces and components, which makes the setup a little bit complex.

If you have a lot of shared devices and want to have a mass deployment, then it is time-consuming to do. They have a feature where you can send out a code for enrollment under VMware, to obtain a user ID, but even with that, it has to be done one by one. You have to go inside and dig out the code, one at a time, and record it. It would be helpful if it generated a report so that you could use it to talk with the team. As it is now, it is not difficult but it could have been done better.

We have been using VMware Workstation ONE for a few months.

This product is quite stable.

I presume that it is scalable.

We have used and are still using other similar solutions.

The initial setup for us was simplified because we started with implementing a PoC. There are too many interfaces involved, which makes it complex at the start of the deployment.

The cost is a little bit high.

As we have just begun using this product, we are still comparing some of the features that it has.

I would rate this solution an eight out of ten.

The standard features and securities are packed with flexibilities to enable and disable in accordance with the customer’s business operational process and IT Helpdesk process.

I can get to know and respond to my work email instantly without any worry of company data and security.

I find the most valuable feature is the MDM on my personal iPhone.

It is a stable product. 

It is a scalable product.

Tech support is helpful and has quick turn-around for us.

The setup was very difficult. It was not as easy as I had expected.

The pricing of the product needs advisement. It would be great to bundle the VM products together. The actual box itself should be included in the license. At present, it is not paired with the mobile device. Furthermore, the Licensing Structure of the VMware products is expensive if purchased separately.

My primary use case is we have a BYOD (Bring Your Own Device) policy. The employees have their own devices and to separate the corporate data from the personal data, we are using Airwatch. We monitor all dual aspects; we monitor email management and content management.

It has improved our email management and the separation of personal and corporate data.

The management console is great. The BYOD management console has a smooth application performance. Whenever I choose an application, template or report, it is easy to use.

In terms of the inventory management side, as in the invoice management, the stock management and the entire inventory of an organization is lagging a bit in comparison to Blackberry or other EMM solutions.

It is a stable product.

It seems highly scalable. There are no challenges.

The setup was straightforward. There were no challenges during the initial setup.

When considering a vendor for our needs the primary concern is the technology. It should be  within the parameters that are required for our needs.I would definitely reccomend a free trial period to really get to know the product and whether it is a good fit for the organization.

The pricing and licensing are affordable. They are not too high.