Workspace ONE UEM Reviews

We use Workspace ONE for managing devices. We can create users who can only use systems in the cloud.

It's a large enterprise platform that offers many tools. It's a tool that can be managed in various departments.

VMware is an expensive tool, and we are not using the complete platform. We are paying for a tool that we are not fully using. We need a specific tool that provides us with what we need.

We have decided to switch to another solution that we are currently evaluating and doing PoCs for because we work on iPads only. I prefer to work with Jamf Pro because it is more specific to working with the iPad features.

We have been using VMware Workspace One for the last 12 months.

We are currently doing a PoC for Jamf Pro. I am learning and trying to understand the platform. We are still in the testing phase.

It's an expensive tool.

We are currently evaluating different solutions to find the best MDM platform to suit our needs. We are looking at Aurelia Santiago.

We are having some issues with VPN providers. They don't work with the settings that we need.

In a month or two, we will have to connect with the Active Directory for research and to configure the users.

We manage Android devices only, with a custom tool that was created.

I would rate VMware Workspace One a ten out of ten.

We use the solution for device and telecom expense management. 

The solution includes support for remote work. It also features identity management. This setup supports our users remotely by providing default monitoring and tunneling into our environment, eliminating the need for additional VPN software to access backend applications and staff resources.

Its most valuable features are tunneling and telecom management. These features help us to meet our organizational requirements. 

I would like to see technology expense management integrated into the next release. This feature would allow us to manage expenses across various workloads and services, including cloud environments and computing resources.

I have been working with the product for six years. 

The technical support team responds when we call them. However, it takes time. 

Positive

The tool is easy to implement because it's cloud-based. Integrating with on-premises infrastructure, like Active Directory or hybrid environments, is straightforward. The platform supports content management, allowing connection to various sources such as SharePoint and on-premises file shares for content sharing.

The solution provides value for what you pay. It's not the cheapest, but it's competitive compared to others like Microsoft Intune, which requires specific licenses.

We've purchased various licenses for VMware Workspace ONE, including premium and gold tiers. These licenses include security measures and support for managing telecom expenses like data and voice usage.

You might face limitations if you're seeking pure MDM rather than unified endpoint management. But if you need comprehensive UEM that meets broader needs, you won't have issues.

I use VMware Identity Manager to make it easy for clients to access apps with one login.

VMware Identity Manager has saved IT time by eliminating the need for daily station visits and manual installations. Now, we deliver a virtual desktop environment to user groups, providing all the necessary tools for browser-based work or tasks on desktops, streamlining their workflow.

The most valuable features in VMware Identity Manager for me are the control groups and rules. They help ensure compliance by managing access lists, determining who can access specific locations, and assigning priority to different aspects of the tool.

In terms of improvement, I would like better integration for deploying programs with binary files. As for future releases, I hope to see features like seamless migrations with collaboration tools to simplify tasks, especially for devices like IP phones and Cisco Call Manager.

I have been using VMware Identity Manager for a year.

We have not had any stability issues with VMware Identity Manager. I would rate the stability as an eight out of ten.

I would rate the scalability of the solution as a seven out of ten. We have over 1,000 end users of VMware Identity Manager at our company.

I would rate VMware's technical support a solid ten out of ten. They are highly responsive, precise, and provide specific assistance.

Positive

We switched to VMware Identity Manager from Citrix Workspace mostly because of the price difference.

The initial setup was straightforward. The deployment takes about a day.

I would rate the costliness of the solution as an eight out of ten. The licensing costs for the solution vary based on user count, so there is no fixed value. It depends on factors like the number of users and specific needs.

Overall, I would rate VMware Identity Manager as an eight out of ten.

All the use cases are related to Salesforce and people who are working outside the office. Sometimes, they register their PCs inside the office in Workspace ONE to manage them and push some software or install it remotely and some kind of things.

It's easier to install new software remotely using Workspace ONE because you don't need to stay in the office or maybe connected to a certain server in order to install that software. So it's easier to manage PCs, laptops, phones, and desktops.

Workspace ONE has something like an orchestrator model that allows me to configure a set of steps to onboard new PCs, laptops, or tablets. So, it makes my work easy.

One thing VMware needs to improve is compatibility with different operating systems. Sometimes, customers have old operating systems that are outside the compatibility metrics of Workspace ONE UEM. So sometimes it's difficult to request customers to upgrade those old PCs, and that's a problem for me.

I have been using this solution for three years. We have different versions, but currently it's 20.1. It is the latest version because we use the cloud version.

I would rate the stability a nine out of ten.

I would rate the scalability a ten out of ten.

I have deployed different kinds of architectures. Some are easier, and some are complex, but I have deployed Workspace ONE many times.

I have deployed Workspace ONE, UEM, and Workspace ONE Access.

The return on investment is big because the administrators of those PCs do much less work to manage those pieces. So, it works.

I would advise just being clear about your use case and what issue you want to solve in your business. Try the drive test of Workspace ONE in VMware. It can give you some insights about this solution.

Overall, I would rate the solution a nine out of ten. 

I use the solution in my company for use cases where we need a tool that allows for easy management, especially in areas like mobile management.

The most valuable feature of the solution is its stability. VMware Workspace ONE is an advanced tool compared to the other EMMs in the market.

VMware Workspace ONE is a bit complicated to configure for our company's customers, especially when compared to the other EMMs in the market.

The usability provided by VMware Workspace ONE is an area of concern where improvements are required.

I have been using VMware Workspace ONE for five years. My company operates as a system integrator.

It is a stable solution. Stability-wise, I rate the solution a nine out of ten.

It is a scalable solution. Scalability-wise, I rate the solution an eight out of ten.

Users have to go through multiple steps to expand the usage of the product on more than one system in their environment. You have to go through multiple steps if you want to pass through mobile and use a PC before opting for iOS or Android.

My company deals with and sells Samsung as an EMM tool.

The product's initial setup phase was quite complex.

The solution is deployed on the cloud.

The time required to deploy the solution depends on the type of configuration and the kind of devices managed in an environment. In general, it may take a couple of days to deploy the solution.

Depending on the requirements of users, there is a need to make yearly payments towards the licensing costs attached to the product.

VMware Workspace ONE helps my company with mobile device and application management in a good way. VMware Workspace ONE is not the first EMM tool I have dealt with in my company.

VMware Workspace ONE improves the remote workforce productivity of our company's customers.

The product offers integration capabilities with third-party solutions.

Personally, I would not recommend others to use the tool. My company can provide the product to those customers who want to use it, but if they ask us to suggest alternate solutions, I would recommend the other EMM tools in the market.

I rate the overall tool a seven out of ten.

We use the solution with Horizon to set up VRA for new solutions.

When we publish the applications, getting the credentials to log in and keep the application up or running is easy.

The database gets corrupted when used in the cluster. Sometimes it works, sometimes it doesn't.

I have been using VMware Identity Manager since 2015-16.

The product is unstable.

You can use it anywhere. It's for everyone and every business.

I rate the solution’s scalability a five out of ten.

The initial setup is difficult and takes 30 minutes to complete. Depending on the customer, the deployment and configuration could take hours to weeks.

I rate the initial setup a four out of ten, where one is difficult and ten is easy.

Overall, I rate the solution a seven or eight out of ten.

Our primary use case is to control the email services for mobile devices and we are controlling that just to avoid leakage of the information for those devices.

The most valuable features are the ones that control the leaking.

The application itself individuals are getting annoyed with it. They are looking to integrate with ABB applications regardless of whether it is Android or iOS based. We are wanting to shift from this application because of the integration issues we are facing.

I have been working with VMware Workspace ONE for the past three years.

We currently have around one thousand end users.

I have spoken with technical support many times. I would rate them an eight on a scale of one to ten.

The initial setup is moderately complex. On a scale of one to five, I would rate that a five. The deployment time takes about seven months.

The pricing currently is higher than the competition.

It is based on the requirements. If he has Intune and has the Microsoft license already in place, it is based on those requirements, and based on the circumstances. But ultimately it is a good choice, I would not say it is a bad choice. I would rate VMware Workspace ONE an eight on a scale of one to ten.

We currently have 50-100 employees, and are growing towards 100 employees. We use some of our devices quite confidentially, and we use AirWatch to protect those devices. We want to separate personal data, and the company data because our employees are using their personal smart phone to access our email. It is just for data the email.

I don't have to worry anymore about my data after I used the EMM.

I want to see VMware move the management to the cloud. For now, the management is the premise of our server, but we want to move it to the cloud.

Yes, this product is stable. 

Our company is still pretty small, so I have no issues with scalability at the moment. I have heard that this VMware product can manage over 20,000 employees. We are not at that stage of need yet.

The premise is that you just have to install the software. We had already programmed the server. It was a bit complex on the setting up of the policy, at first. Once the policy was done, then we had to update. Every so often, we still need to update. It's not too complex.

I have no opinion about the pricing. 

VMware is the better solution versus other things that are out there. It is an EMM to help us problem solve issues.