Workspace ONE UEM Reviews

I use VMware Identity Manager to make it easy for clients to access apps with one login.

VMware Identity Manager has saved IT time by eliminating the need for daily station visits and manual installations. Now, we deliver a virtual desktop environment to user groups, providing all the necessary tools for browser-based work or tasks on desktops, streamlining their workflow.

The most valuable features in VMware Identity Manager for me are the control groups and rules. They help ensure compliance by managing access lists, determining who can access specific locations, and assigning priority to different aspects of the tool.

In terms of improvement, I would like better integration for deploying programs with binary files. As for future releases, I hope to see features like seamless migrations with collaboration tools to simplify tasks, especially for devices like IP phones and Cisco Call Manager.

I have been using VMware Identity Manager for a year.

We have not had any stability issues with VMware Identity Manager. I would rate the stability as an eight out of ten.

I would rate the scalability of the solution as a seven out of ten. We have over 1,000 end users of VMware Identity Manager at our company.

I would rate VMware's technical support a solid ten out of ten. They are highly responsive, precise, and provide specific assistance.

Positive

We switched to VMware Identity Manager from Citrix Workspace mostly because of the price difference.

The initial setup was straightforward. The deployment takes about a day.

I would rate the costliness of the solution as an eight out of ten. The licensing costs for the solution vary based on user count, so there is no fixed value. It depends on factors like the number of users and specific needs.

Overall, I would rate VMware Identity Manager as an eight out of ten.

I use the solution in my company for use cases where we need a tool that allows for easy management, especially in areas like mobile management.

The most valuable feature of the solution is its stability. VMware Workspace ONE is an advanced tool compared to the other EMMs in the market.

VMware Workspace ONE is a bit complicated to configure for our company's customers, especially when compared to the other EMMs in the market.

The usability provided by VMware Workspace ONE is an area of concern where improvements are required.

I have been using VMware Workspace ONE for five years. My company operates as a system integrator.

It is a stable solution. Stability-wise, I rate the solution a nine out of ten.

It is a scalable solution. Scalability-wise, I rate the solution an eight out of ten.

Users have to go through multiple steps to expand the usage of the product on more than one system in their environment. You have to go through multiple steps if you want to pass through mobile and use a PC before opting for iOS or Android.

My company deals with and sells Samsung as an EMM tool.

The product's initial setup phase was quite complex.

The solution is deployed on the cloud.

The time required to deploy the solution depends on the type of configuration and the kind of devices managed in an environment. In general, it may take a couple of days to deploy the solution.

Depending on the requirements of users, there is a need to make yearly payments towards the licensing costs attached to the product.

VMware Workspace ONE helps my company with mobile device and application management in a good way. VMware Workspace ONE is not the first EMM tool I have dealt with in my company.

VMware Workspace ONE improves the remote workforce productivity of our company's customers.

The product offers integration capabilities with third-party solutions.

Personally, I would not recommend others to use the tool. My company can provide the product to those customers who want to use it, but if they ask us to suggest alternate solutions, I would recommend the other EMM tools in the market.

I rate the overall tool a seven out of ten.

We use the solution with Horizon to set up VRA for new solutions.

When we publish the applications, getting the credentials to log in and keep the application up or running is easy.

The database gets corrupted when used in the cluster. Sometimes it works, sometimes it doesn't.

I have been using VMware Identity Manager since 2015-16.

The product is unstable.

You can use it anywhere. It's for everyone and every business.

I rate the solution’s scalability a five out of ten.

The initial setup is difficult and takes 30 minutes to complete. Depending on the customer, the deployment and configuration could take hours to weeks.

I rate the initial setup a four out of ten, where one is difficult and ten is easy.

Overall, I rate the solution a seven or eight out of ten.

Our primary use case is to control the email services for mobile devices and we are controlling that just to avoid leakage of the information for those devices.

The most valuable features are the ones that control the leaking.

The application itself individuals are getting annoyed with it. They are looking to integrate with ABB applications regardless of whether it is Android or iOS based. We are wanting to shift from this application because of the integration issues we are facing.

I have been working with VMware Workspace ONE for the past three years.

We currently have around one thousand end users.

I have spoken with technical support many times. I would rate them an eight on a scale of one to ten.

The initial setup is moderately complex. On a scale of one to five, I would rate that a five. The deployment time takes about seven months.

The pricing currently is higher than the competition.

It is based on the requirements. If he has Intune and has the Microsoft license already in place, it is based on those requirements, and based on the circumstances. But ultimately it is a good choice, I would not say it is a bad choice. I would rate VMware Workspace ONE an eight on a scale of one to ten.

The primary use case was to containerize data and allow us to deploy applications securely. That was the use case that was predicated on and funded as a security initiative.

We had no MDM in place before, and we had one after the fact. When we had a departing employee, we were able to close off their access immediately.

Basically, the data containerization and the ability to publish and consistently push apps is the most valuable aspect of the product.

It has good stability.

The product can scale. 

There was nothing that the product couldn't do except force upgrades of iOS on iPhones.

The management interface needs to be better.

We'd like more useful support.

The scripting language is all very unique to the product as opposed to using any kind of industry-standard methods. That might be frustrating for some teams. 

The initial setup can be complex.

I've worked with the solution for three years. 

The solution seems to be stable. 

This product scales well. 

At the high water mark, we had 3,200 users. We're down to about 2,100 now.

We do not have plans to expand the solution for a few reasons. Number one is cost. Number two is the management interface is poor. Number three is the absence of support from the vendor. Number four would be how hard it is to support Gene Pool. Finding people with expertise with the product are few and far between.

Support is absolutely horrible. 

If I was not escalating through the account team that I've got, I would have practically no support on it whatsoever. In terms of quality, it's an absolute one out of ten.

Negative

Initially, the setup itself is quite complex. We had bought what VMware called a starter kit, which came with some professional services to get us up and running with the product. I'd rate it a four out of five in terms of ease of deployment as we did have those professional services to help us.

Unfortunately, the implementation, I would have to call a fail. We had several existing devices, and installing the product properly involved wiping the phone and installing and then restoring the user's information. And we had a very large resistance to that approach from our client community. We ended up installing more of a BYOD model, which limited the value of the platform to our organization.

We had the help of VMware professional services. 

While they were helpful, we were not prepared for the amount of change it would be inflicting on our user base, and as a result, it was not as successful as we would've liked.

The ROI was predicated on a more secure environment. That was achieved.

It's a subscription from VMware. We have a hybrid setup with a physical gateway on site, however, beyond that, it's subscription-based.

We are paying about $145,000 a year on a three-year subscription with no ability to scale up or scale down within that class model.

I was not here when the initial purchase was made, so I don't have that comparative analysis from three years ago. It does not strike me as particularly expensive, however, given that Intune is now included with my E3 subscription, it's on the expensive side now.

Typically, the solution comes as part of a package deal. 

We are end-users. 

I'd warn future users not to underestimate the impact on an existing environment.

I'd rate the solution three out of ten. It's hard to use in the absence of support. It does what it needs to do. However, I don't like it.

We currently have 50-100 employees, and are growing towards 100 employees. We use some of our devices quite confidentially, and we use AirWatch to protect those devices. We want to separate personal data, and the company data because our employees are using their personal smart phone to access our email. It is just for data the email.

I don't have to worry anymore about my data after I used the EMM.

I want to see VMware move the management to the cloud. For now, the management is the premise of our server, but we want to move it to the cloud.

Yes, this product is stable. 

Our company is still pretty small, so I have no issues with scalability at the moment. I have heard that this VMware product can manage over 20,000 employees. We are not at that stage of need yet.

The premise is that you just have to install the software. We had already programmed the server. It was a bit complex on the setting up of the policy, at first. Once the policy was done, then we had to update. Every so often, we still need to update. It's not too complex.

I have no opinion about the pricing. 

VMware is the better solution versus other things that are out there. It is an EMM to help us problem solve issues. 

We use it for containerization and email management, EMM.

Previously, my end-users would carry their complete email in their Outlook client. After we started using this solution, people started to use our actual email, with the help of the mobile client. It enables people to access their mail from wherever they want, whenever they want, and however they want. It enables users to carry a highly manageable platform and also a highly secure one.

In terms of IT, we can achieve security control, but from the end-user's point of view they have flexibility in how they use their mail.

It's all about securing data with the help of the email client called VMware Boxer. It enables end-users to carry data in their mobile devices but there is containerization between the personal data and the organization's data. It helps enhance their security, while still carrying their own BYOD.

Redundancy, manageability, and lack of complexity, are the typical things which make people choose VMware AirWatch.

Whatever product you choose in the VMware portfolio, everything is stable and very reliable. It is very controlled and very stable for product usage and in terms of manageability.

We have definitely not had any issues with scalability. It is highly redundant, highly scalable.

It is very easy to deploy. For the installation and configuration, we had straightforward documentation. With the help of consultants and architects, we developed the right design. They helped us to move forward.

If you ask me, in terms of installation, configuration, management, and monitoring, this solution is far better than others.

In terms of pricing, this solution is definitely much more expensive compared to other solutions, like MobileIron or MaaS360 or any other product in the market. This solution is more expensive by 30 or 40 percent. That is very hard because, while enterprise companies can afford for this pricing, if you look at the SMB sector, they can't afford this pricing, and they won't adopt this kind of technology.

We did a pilot of MaaS360.

When compared to other mobility solutions:

• VMware AirWatch vs MaaS360
• VMware AirWatch vs MobileIron
• VMware AirWatch vs Blackberry BlackBerry Enterprise Mobility Suite (Good Technology).

We think VMware AirWatch stands ahead of the other solutions. Other players can improve their functionalities and features by looking at the features of VMware AirWatch. This product is much more stable, much more compliant, and much more redundant. Also, rolling out the solution is much easier when compared to other products or vendors.

This is a reliable solution, not like other vendors which may be good in some areas but lack in other areas. When compared to other products, AirWatch is highly scalable, redundant, reliable, and easily manageable. People who want to adopt this solution may be thinking about it from the end-user's perspective, but this solution is also very friendly for the people who manage it. It's administration-friendly.

My clients are using VMware Workspace ONE for information protection and enterprise mobility management.

The most valuable feature of VMware Workspace ONE is its reliability.

The integration on the application side could improve.

I have been using VMware Workspace ONE for approximately three years.

I rate the stability of VMware Workspace ONE a nine out of ten.

Our clients are mostly medium-sized businesses with users from 200 to 2,000.

The support provided by the vendor is good. However, they have a limited skill set in providing support.

I rate the support of VMware Workspace ONE an eight out of ten.

Positive

The initial setup of VMware Workspace ONE is of a middle level of difficulty. It requires special training and skill sets.

The time implementation can take between 15 days to three months.

I rate the initial setup of VMware Workspace ONE an eight out of ten.

The price of VMware Workspace ONE is expensive. However, for the features that are provided, the price is reasonable. There is a subscription to use the solution.

I rate the price of VMware Workspace ONE a seven out of ten.

The decision to implement VMware Workspace ONE depends entirely on the specific use cases at hand. If an organization requires a unified console for managing multiple aspects such as cloud services, email, information protection, and mobile endpoint management (MEM), then this solution would be suitable. However, if the requirement is solely for mobile device management (MDM), alternative solutions may be more appropriate.

I rate VMware Workspace ONE a nine out of ten.