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Ping Identity Platform vs Workspace ONE UEM comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Ping Identity Platform
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
5th
Average Rating
8.2
Number of Reviews
28
Ranking in other categories
Single Sign-On (SSO) (3rd), Authentication Systems (5th), Data Governance (6th), Access Management (3rd), Customer Identity and Access Management (CIAM) (2nd), Directory Servers (1st)
Workspace ONE UEM
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
7th
Average Rating
8.2
Number of Reviews
100
Ranking in other categories
Remote Access (3rd), Virtual Desktop Infrastructure (VDI) (7th), Enterprise Mobility Management (EMM) (3rd), Unified Endpoint Management (UEM) (2nd)
 

Featured Reviews

PB
May 23, 2023
A robust cloud-based multi-factor solution with a good customer support team
I wonder if there are multi factors in improving. It's always a deterrent to productivity, naturally. Since I've been on this journey for three years, I've seen the product improve in the sense that it's less impact on productivity. In the beginning days, we had challenges with paying, finding the network, and signing its back-end service in the cloud. However, that's been drastically improved over the years. The other thing we did was allow users to manage their device profiles. So they can either go in and register on Ubiquiti or a phone directly with the user interface now or web interface, and they can also set their default device which they want to use. So they, like Ubiqui working with PingID, tend to be the default of choice. So they set their Ubiquiti to the default device. And then whenever MFA is prompted, they have the Ubiquiti or default device. So that was a great improvement. And the way we implemented PingID, it's the same user interface regardless if you're getting into VPN, the vault applications, or a laptop or desktop. So it's the same user interface to manage profiles centrally on a server. Hence if they change it for one use case, they change it for another.
JM
Sep 19, 2022
Needs a better management interface, requires more support, and is complex to set up
Initially, the setup itself is quite complex. We had bought what VMware called a starter kit, which came with some professional services to get us up and running with the product. I'd rate it a four out of five in terms of ease of deployment as we did have those professional services to help us. Unfortunately, the implementation, I would have to call a fail. We had several existing devices, and installing the product properly involved wiping the phone and installing and then restoring the user's information. And we had a very large resistance to that approach from our client community. We ended up installing more of a BYOD model, which limited the value of the platform to our organization.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It offers robust features and customization options that justify the cost."
"This is a user-friendly solution."
"The solution has a smooth and configurable user interface for single sign-on capabilities."
"The only feature we were looking for in PingID was SSO integration with our existing web app."
"Setting up the infrastructure with Ping Identity Platform is very easy compared to other IAM products."
"It is a very stable solution."
"I like PingFederate."
"People use the solution to secure their applications and authenticate particular processes."
"The location and remote management services are the most valuable."
"The solution's Self-Service feature is valuable because it gives a single managed application that users can download and use based on their preferences and productivity."
"The performance is good, and it is easy to configure."
"People who want to adopt this solution may be thinking about it from the end-user's perspective, but this solution is also very friendly for the people who manage it. It's administration-friendly."
"VMware Workspace ONE has been stable so far."
"The product offers integration capabilities with third-party solutions."
"It's a tool that can be managed in various departments."
"The platform provides a stable environment for operations and quickly creates new environments. Additionally, it offers efficient flexibility."
 

Cons

"PingAccess can only have one token provider, and you cannot enable two different token providers simultaneously."
"Ping Identity Platform must improve its UI since its management console is complicated."
"Notifications and monitoring are two areas with shortcomings in the solution that need improvement."
"It requires some expertise to set up and manage."
"There is room for improvement in the solution, particularly in security."
"They could enhance the product's device tracking for better zero-trust security would be beneficial. Currently, it tracks IPs well but lacks detailed device information, which is crucial from a security standpoint."
"One significant challenge was ensuring smooth user migration during system upgrades in Ping."
"Sometimes, there are issues with its stability."
"I prefer to work with Jamf Pro because it is more specific to working with the iPad features."
"The application itself individuals are getting annoyed with it. They are looking to integrate with ABB applications regardless of whether it is Android or iOS based. We are wanting to shift from this application because of the integration issues we are facing."
"The SaaS environment is not very responsive at times, so the performance can be improved in that regard."
"Technical support needs to be more responsive to our requests."
"Lacks a modern enterprise mobility management platform."
"They need a more flexible pricing model."
"The location service could improve and more integration with other devices, such as Android enterprise and Apple devices."
"I would like to see more service notifications."
 

Pricing and Cost Advice

"The tool is quite affordable."
"The platform's value justifies the pricing, especially considering its security features and scalability."
"Ping Identity Platform is not very expensive."
"Ping Identity Platform is not an expensive solution."
"Compared to some SaaS-based solutions, the platform is relatively cost-effective."
"Ping offers flexible pricing that's not standardized."
"PingID's pricing is pretty competitive."
"The pricing is neither too expensive nor too cheap."
"It's an expensive tool."
"The price of VMware Workspace ONE is reasonable."
"The license is paid annually."
"I think that the price is reasonable."
"For the moment, we have a multi-year contract, meaning that we cannot go with a different solution at this time even if the price should prove more favorable."
"VMware Workspace ONE is expensive."
"AirWatch would benefit from reducing the license pricing per user per month. Microsoft bundles everything, and then that bundling makes the product free for the customers."
"I rate the product price a five on a scale of one to ten, where one is cheap and ten is expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
26%
Computer Software Company
10%
Manufacturing Company
9%
Healthcare Company
7%
Computer Software Company
17%
Financial Services Firm
10%
Government
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about PingID?
The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...
What is your experience regarding pricing and costs for PingID?
The pricing is neither too expensive nor too cheap.
What needs improvement with PingID?
The management console needs to be improved. PingID should revise it.
How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...
How does VMware Workspace One compare with VMware Horizon 7?
VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial setup is easy, and the product is very stable and reliable. I think the fact th...
What do you like most about VMware Workspace ONE?
The platform provides a stable environment for operations and quickly creates new environments. Additionally, it offers efficient flexibility.
 

Also Known As

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air
 

Overview

 

Sample Customers

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
Find out what your peers are saying about Ping Identity Platform vs. Workspace ONE UEM and other solutions. Updated: September 2024.
801,394 professionals have used our research since 2012.