ClickUp Reviews

Name: ClickUp
Brand: ClickUp
Rating: 3.9 (18 reviews)

3.9 out of 5

18 reviews
83% willing to recommend

What is ClickUp?

Plan, track, and manage any type of work with project management that flexes to your team's needs. Work smarter as a team with real-time chat. Tag individuals or groups, assign comments for action items, and link tasks to get more done together. Stay on track to hit your goals with targets for task completions, numbers, monetary values and more. Track progress in real-time connecting tasks to goals and keep your objectives organized with Goal Folders. Tackle work from any angle with 20+ real-time views that adapt to your needs. Track tasks on List, update workflows on a Board, drag-and-drop due dates on a Calendar, and so much more.

Get the ClickUp Buyer's Guide and find out what your peers are saying about ClickUp, Jira, monday.com and more!

ClickUp is the #12 ranked solution in top Project Management Software. PeerSpot users give ClickUp an average rating of 7.8 out of 10. Based on the analysis of the 18 most recent ClickUp reviews, the overall sentiment is positive, with a sentiment score of 7.2. ClickUp is most commonly compared to Jira: ClickUp vs Jira. ClickUp is popular among the large enterprise segment, accounting for 55% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a healthcare company, accounting for 17% of all views.

Helped 824,067 peers since 2012

Featured reviews

VarchasSubrahmanya

Director of Products at ADP

From a product management function perspective, it can be challenging to measure whether ClickUp improves efficiency on a month-to-month basis. However, I believe that using ClickUp helps maintain our efficiency levels. If we were to stop using it, I am 100% sure that our efficiency would decrease. That being said, just because we are using ClickUp does not automatically mean our efficiency will increase. We have reached a point where we understand how to use ClickUp effectively, and without it, it would definitely be a problem. However, using it alone does not make us better every day. The absence of ClickUp would definitely cause a problem. But, since we are using ClickUp, we don't get to improve 10% on a month-by-month or a year-on-year basis. So, that's very difficult to measure. Introducing automation and AI would greatly benefit ClickUp by reducing manual work. Currently, team members need to update tasks and communicate issues, which requires me to read through each task and comment to understand the situation. However, if AI could assist in making faster decisions, it would greatly improve efficiency. I need to intervene at a minute level to discover if someone is facing a problem, but AI could help detect issues faster. The success of AI implementation can be seen in how ChatGPT has utilized AI.

Read full review

AhmadTalha

Product owner at Digitt Plus (AFT)

We use ClickUp's pro solution for team project management. We divide our projects into multiple sprints and organize tasks accordingly. I have created a personal space within ClickUp where I oversee the development and design teams, each with its sections for tasks and stages of progress. This setup helps keep everything organized and ensures smooth collaboration across departments. ClickUp can optimize workflow by integrating with developer tools like Git, allowing seamless access to modules and enhancing collaboration. While I primarily use it for tracking team progress and roadmaps, integration with Git would greatly benefit developers who spend more time within ClickUp. Overall, I would rate ClickUp as a nine out of ten. I would recommend it to others.

Read full review

Adeilton Oliveira

Organization Design Manager at Ocean Batteries

It is a useful tool for office management. The solution includes automation and makes it easy to share information with teams. I like its automation ability, which helps automate workflows. My team members like the task management feature. The tool has good integration capabilities. We have integrated it with GitHub and Google Workspace.

Read full review

ClickUp mindshare

As of December 2024, the mindshare of ClickUp in the Project Management Software category stands at 1.7%, up from 1.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Project Management Software

PeerAnalyst reports

Type	Title	Date
Category	Project Management Software	Dec 22, 2024	Download
Product	Reviews, tips, and advice from real users	Dec 22, 2024	Download
Comparison	ClickUp vs monday.com	Dec 22, 2024	Download
Comparison	ClickUp vs Microsoft Project	Dec 22, 2024	Download
Comparison	ClickUp vs Jira	Dec 22, 2024	Download

Title	Rating	Mindshare	Recommending
Jira	4.1	8.8%	91%	274 interviews Add to research
monday.com	4.7	7.3%	98%	224 interviews Add to research

Valuable Features

ClickUp's most valuable features include an intuitive UI scheduling tool, user-friendly interface, comprehensive automation, and AI capabilities. It excels in task management, providing transparency with external entities and offering a plethora of templates. Users appreciate real-time communication, robust integration with tools like GitHub, and customizable dashboards. The ability to capture intricate details and a variety of views like Kanban and Gantt charts make it versatile. Hierarchical resource planning and dynamic diagramming tools are also highly beneficial.

"It is great for visualization and project task assignments to team members."
"It is a useful tool for office management. The solution includes automation and makes it easy to share information with teams. I like its automation ability, which helps automate workflows."
"The tool is pretty intuitive."

Room for Improvement

ClickUp needs enhancements in its mobile user interface and industry-specific customization, particularly for development. The interface is complex with a steep learning curve. Features like automation, dashboard reporting, and integration with tools such as Git and Microsoft Loop could improve. Its email automation and dashboarding need enhancement. Restrictions with Gmail accounts are problematic. Improving the clarity of costs and licensing is needed, as is better documentation and marketing visibility.

"They should explain better how costs and licensing are distributed."
"The solution's user interface is complex and has a steep learning curve. You can't easily find the features that you are looking for."
"More automation features must be added."

ROI

Pricing

Enterprise users of ClickUp find its pricing reasonable, typically ranging from $8 to $20 per user per month, with no hidden fees. Many appreciate the affordability and value, especially those utilizing the free and lower-tier plans which offer additional benefits like free guest users. While some perceive it as expensive, overall, users recognize it as competitively priced against alternatives like Jira, with the quality justifying the cost.

"ClickUp's pricing is as per market standards."
"ClickUp is affordable."
"I use the free version."

Popular Use Cases

ClickUp is primarily used for project scheduling and management, collaborative task tracking, monitoring data updates, and workflow management by multiple teams. It facilitates activities and timeline identification, task prioritization, progress tracking, and supports CRM functionalities. Users benefit from automation, document collaboration, note-taking, and agile development integration. It serves as a notable option for organizing projects, ensuring smooth team collaboration, managing activities, assigning tasks, and storing key documentation.

Service and Support

ClickUp customer service operates smoothly with multiple staff attending to concerns. Some users utilize the knowledge base with videos and have minimal direct contact with support. When engaged, ClickUp effectively resolves issues, like accommodating larger teams under free usage limitations. Technical support receives a seven to eight rating, indicating satisfaction. Although some feature requests face challenges, ticket creation is straightforward. Users note occasional software unresponsiveness, likely due to maintenance, but these are swiftly resolved.

Deployment

ClickUp's initial setup is generally described as straightforward and simple. Users report it as being quick, often taking less than a day, though some find it moderately complex compared to competitors like Asana. The setup process may vary in difficulty depending on requirements, with some users taking weeks to fully integrate features. Being cloud-based aids in ease of deployment, and while some find initial organization challenging, the system is intuitive and effective once set up.

Scalability

ClickUp demonstrates good scalability, accommodating growth from small groups to larger teams with varying user numbers. While many find it effective and scalable, others encounter challenges requiring additional tools like Asana or Jira. Limitations in features and occasional cloud-based issues are noted, with costs increasing for extra users. Despite these concerns, ClickUp generally satisfies diverse user bases within organizations, handling growing needs effectively, especially for small to medium-sized enterprises.

Stability

ClickUp is frequently noted for being very stable, with users rating its stability between six to ten out of ten. Many have reported no issues with stability over extended periods of use. It performs efficiently across departments and is compared favorably with tools like Salesforce. Users often highlight its reliability in various operational environments, emphasizing consistent performance without glitches or disruptions.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our ClickUp Buyer's Guide for additional reliable information.