In India, the basic 15 GB subscription is free. Various paid editions are available. One allows you to continue using your Gmail ID, like vishal@gmail.com, and you can upgrade your storage to terabytes. However, this option does not offer much control. The tool becomes slightly costly as you move up tiers. The storage space customization is limited, starting with 2GB and jumping significantly higher without intermediate options. Learning to use the admin console can be complex and overwhelming for some users. Additionally, the subscription payment method could be simpler, as updating payment details can be challenging if a credit card expires. For simple users, Gmail is fine, but business users often require more control. The Google documentation isn't very user-friendly. It's mostly text with no graphics or diagrams. Improving the documentation would be beneficial. The scalability options for Google Suite are limited. As a user, you may want to scale your storage capacity and the space used for data. Google offers limited options for this, and at some point, you may need to contact their sales team to discuss and meet your specific storage requirements. Additionally, Google India's customer care is not very prompt. Google's support is quite limited. Initially, they encourage you to use their list of frequently occurring issues to find solutions. If your issue isn't listed, you must proceed to chat support. Transitioning from chat to a phone call is difficult, as there is no direct option to call them.
