Try our new research platform with insights from 80,000+ expert users
IBM BPM Logo

IBM BPM Reviews

Vendor: IBM
3.9 out of 5
3,543 followers
Start review

What is IBM BPM?

Get the report
Helped 842,651 peers since 2012

Featured IBM BPM reviews

IBM BPM mindshare

As of March 2025, the mindshare of IBM BPM in the Business Process Management (BPM) category stands at 7.4%, down from 7.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Business Process Management (BPM)

PeerAnalyst reports based on IBM BPM reviews

TypeTitleDate
CategoryBusiness Process Management (BPM)Mar 29, 2025Download
ProductReviews, tips, and advice from real usersMar 29, 2025Download
ComparisonIBM BPM vs CamundaMar 29, 2025Download
ComparisonIBM BPM vs Apache AirflowMar 29, 2025Download
ComparisonIBM BPM vs Automation AnywhereMar 29, 2025Download
Suggested products
TitleRatingMindshareRecommending
Informatica Intelligent Data Management Cloud (IDMC)3.91.2%93%182 interviewsAdd to research
Camunda4.121.5%89%77 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Financial Services Firm
31%
Computer Software Company
12%
Manufacturing Company
7%
Government
6%
Insurance Company
6%
Retailer
4%
University
3%
Healthcare Company
3%
Educational Organization
3%
Media Company
3%
Energy/Utilities Company
3%
Real Estate/Law Firm
2%
Comms Service Provider
2%
Legal Firm
2%
Hospitality Company
1%
Construction Company
1%
Wholesaler/Distributor
1%
Outsourcing Company
1%
Consumer Goods Company
1%
Recreational Facilities/Services Company
1%
Performing Arts
1%
Non Profit
1%
Pharma/Biotech Company
1%
Sports Company
1%
Transportation Company
1%
Logistics Company
1%

Compare IBM BPM with alternative products

Learn more about IBM BPM

IBM BPM customers

Related questions

 

IBM BPM reviews

Sort by:
PeerSpot user
Compliance Sanctions Senior Analyst at a financial services firm with 10,001+ employees
Verified user of IBM BPM
Dec 20, 2024
Integrates seamlessly, easy to set up, and has satisfactory support

Pros

"The integration capabilities of IBM BPM are excellent."

Cons

"The major issue is the pricing, which is very high."
Muhammad Kamran - PeerSpot user
Project Manager at Ora-Tech Systems
Verified user of IBM BPM
Jan 26, 2025
Product version discussed: 25
Has efficient processes and intuitive workflow with many valuable features

Pros

"There are two or three valuable features, like BPM."

Cons

"I see room for improvement in terms of the overall experience."
Find out what your peers are saying about IBM BPM. Updated March 2025
842,651 professionals have used our research since 2012.
Prince Mathew - PeerSpot user
General Manager - Information Technology at a real estate/law firm with 1,001-5,000 employees
Verified user of IBM BPM
Aug 3, 2024
More customizable than IBM FileNet and useful for automation

Pros

"The solution is more customizable than IBM FileNet. "

Cons

"One suggestion for IBM BPM is to provide better integration between their products, such as DataCap, which we use for scanning. Although the new CP4BA offers offline capabilities, not everyone is on CP4BA, so enhanced integration for those on older versions would be beneficial. "
Mohammed Almalki - PeerSpot user
Head of Solution Architecture at Riyad Bank
Verified user of IBM BPM
Feb 8, 2024
Offers good case management and its integration with process design but there's a learning curve

Pros

"The case management and its integration with process design are good features."

Cons

"New users will need at least six months to get comfortable with IBM BPM, at least initially. So, there's a learning curve."
Nguyen Duy - PeerSpot user
Head Of Project Management Office at HPT Vietnam
Verified user of IBM BPM
Nov 14, 2023
A tool to help digitalize business processes that needs to improve its UI

Pros

"I rate the technical support a ten out of ten...The product's installation was easy."

Cons

"IBM BPM's UI is an area with shortcomings where improvements are required."
SureshThota1 - PeerSpot user
Enterprise Digital Solution Architect at Mashreq
Verified user of IBM BPM
Feb 23, 2023
Product version discussed: 20.01
Good automation, stable, and scalable

Pros

"Automation is the most valuable feature of IBM BPM."

Cons

"The solution can improve integration with SAP, CRM, and Salesforce, which is not capital-intensive."
Savio Barros - PeerSpot user
Senior Software Engineer at Certsys Tecnologia da Informação
Verified user of IBM BPM
Aug 14, 2024
Has valuable process automation capabilities and provides a comprehensive view of business operations

Pros

"The platform's most valuable features are its process automation capabilities and its ability to provide a comprehensive view of business operations."

Cons

"One area for improvement is the scripting languages used within the solution. They could integrate other languages such as GoMango or Python than JavaScript. "
HP
BPM Application Developer at a financial services firm with 10,001+ employees
Verified user of IBM BPM
Feb 17, 2024
A low-code product for workflow management

Pros

"We have automated processes with IBM BPM and DocuSign. Its valuable features include low-code, timer, etc. It makes it simple to implement the products. We generate reports using the solution. "

Cons

"We had hoped that the product would provide us with plug-ins like Salesforce. Its development environment needs to improve. We expect to see elastic features like containerization. We don't just need an on-prem virtual machine. "