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MailChimp Reviews

Vendor: MailChimp
4.1 out of 5
Badge Ranked 1
318 followers
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MailChimp mindshare

As of January 2025, the mindshare of MailChimp in the Cloud Email category stands at 17.7%, down from 22.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Cloud Email

PeerAnalyst reports

TypeTitleDate
CategoryCloud EmailJan 10, 2025Download
ProductReviews, tips, and advice from real usersJan 10, 2025Download
ComparisonMailChimp vs Amazon WorkMailJan 10, 2025Download
ComparisonMailChimp vs SendGridJan 10, 2025Download
ComparisonMailChimp vs Zoho CampaignsJan 10, 2025Download
Suggested products
TitleRatingMindshareRecommending
Amazon WorkMail4.2N/A84%12 interviewsAdd to research
Fortinet FortiMail Cloud4.12.5%89%18 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
20%
Financial Services Firm
14%
Real Estate/Law Firm
10%
Comms Service Provider
9%
Educational Organization
7%
Government
6%
Manufacturing Company
6%
University
5%
Construction Company
5%
Retailer
3%
Consumer Goods Company
3%
Media Company
2%
Hospitality Company
2%
Legal Firm
2%
Energy/Utilities Company
2%
Marketing Services Firm
1%
Logistics Company
1%
Healthcare Company
1%
Insurance Company
1%
Agriculture
1%
Newspaper
1%
Non Profit
1%
Sports Company
1%
Leisure / Travel Company
1%

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MailChimp reviews

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Nabin Poudel - PeerSpot user
CEO at Curl Labs
Verified user of MailChimp
Apr 5, 2022
Good templates, nice dashboards, and easy integration with other apps

Pros

"Running email campaigns is easy and straightforward. "

Cons

"A standalone system for private servers would be ideal. "
Ghias Ahmad - PeerSpot user
Network Officer at Punjab Information Technology Board
Verified user of MailChimp
Nov 30, 2023
Good for digital marketing purposes, such as creating and managing email campaigns

Pros

"I use Mailchimp for digital marketing purposes, such as creating and managing email campaigns, collecting data, and integrating with WordPress websites."

Cons

"Mailchimp could be more user-friendly for setting up WordPress websites. Some of the complex settings can be time-consuming to configure. So, setting up Mailchimp for WordPress websites can be time-consuming for an average user."
Find out what your peers are saying about MailChimp. Updated November 2024
830,526 professionals have used our research since 2012.
Andrew Royal - PeerSpot user
Founder at Full Stack RevOps
Verified user of MailChimp
Sep 6, 2023
An affordable solution with automation feature

Pros

"MailChimp's most important functionality is its automation feature. "

Cons

"The solution should improve its reporting feature. There should be more transparency around API development. At the moment, the clients are pushing custom API into the mail, so we don't have too much visibility regarding what endpoints they're pushing the data into."
LH
Partner/Owner, Trainer and Speaker at DigiEnable
Verified user of MailChimp
Jan 7, 2019
Most email clients see them as a reputable provider, but having further details of the open rates would be nice.
LuisYndigoyen - PeerSpot user
Senior Product Manager at Momento
Verified user of MailChimp
Nov 17, 2022
Great templates, easy to configure and offers A/B testing functionality

Pros

"The email scheduling has been quite useful."

Cons

"I don't have any issues with the service. "
PeerSpot user
Managing Member at Christiano Ferraro Consultancy, LLC
Verified user of MailChimp
Dec 17, 2015
Its automated pass-through of data from targeted behaviors trigger an automated progressive drip campaign, but automated workflows do not have control for dynamic behavioral targeting.
PeerSpot user
Independent Consultant at a tech consulting company with 51-200 employees
Verified user of MailChimp
Apr 15, 2015
When they shut off our ability to send mail, there is no email sent to us which explains why. However, we do love the RSS campaigns.
PeerSpot user
Project Manager - Digital Marketing at a consultancy with 501-1,000 employees
Verified user of MailChimp
Apr 19, 2015
It's great for those on a strict budget, however, they have very little support.