ManageEngine OpManager Reviews

Name: ManageEngine OpManager
Brand: ManageEngine
Rating: 4.0 (51 reviews)

4.0 out of 5

51 reviews
83% willing to recommend

1,986 followers

What is ManageEngine OpManager?

ManageEngine OpManager is a network, server, and virtualization monitoring software that helps SMEs, large enterprises and service providers manage their data centers and IT infrastructure efficiently and cost effectively. Automated workflows, intelligent alerting engines, configurable discovery rules, and extendable templates enable IT teams to setup a 24x7 monitoring system within hours of installation.

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ManageEngine OpManager is the #9 ranked solution in best Network Monitoring Tools. PeerSpot users give ManageEngine OpManager an average rating of 8.0 out of 10. ManageEngine OpManager is most commonly compared to Zabbix: ManageEngine OpManager vs Zabbix. ManageEngine OpManager is popular among the midsize enterprise segment, accounting for 63% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 55% of all views.

Buyer's Guide

ManageEngine OpManager

January 2025

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Helped 831,683 peers since 2012

Featured reviews

Tanveer Khalid

Technical Consultant at Kidan

For network performance, there are so many tools in OpManager for your network. You can manage your servers and processes as well. Processes are the Windows services running in the background. They are what you see in the task manager when you check how many are being run by Windows or the machine. OpManager can manage these processes. If one isn't running, you can reboot or start it or write a script for the situation. For example, if there's a server issue at night, a rule will automatically run in the background and reboot the services. OpManager will do all of that, and the services will come back online. It can resolve those types of issues on its own. And it's automated.

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ShaheenKapery

Solutions Architect at Altron

The pricing could be cheaper. The initial integration does cost a bit. Jira seems to be making a comeback on the Service Desk side, as well as Zendesk and Freshservice. I know that ServiceNow integration is very easy, like a three- or four-step process. But with the others, you need developers to do API-based integration, which takes longer and requires a different skill set. Even a monkey can follow a four-step process, but API integration can be more complicated here.

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Alaa Abulail

Information Technology Manager at Crif Jordan

I have had a gratifying experience with ManageEngine OpManager. The solution is easy to use and implement, and almost all the desired features can be obtained from it. Compared to other deployed solutions, ManageEngine OpManager works satisfactorily with our company's environment. ManageEngine OpManager is also more affordable than competitor solutions. The ease of use and comprehensive integration are the most valuable features of ManageEngine OpManager. The product offers a straightforward integration of a multitude of devices, networks, storage, and services. The historical reports provided by ManageEngine OpManager are crucial for our company in identifying incidents and errors on devices or monitoring points.

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ManageEngine OpManager mindshare

As of January 2025, the mindshare of ManageEngine OpManager in the Network Monitoring Software category stands at 1.9%, down from 2.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Network Monitoring Software

PeerAnalyst reports

Type	Title	Date
Category	Network Monitoring Software	Jan 27, 2025	Download
Product	Reviews, tips, and advice from real users	Jan 27, 2025	Download
Comparison	ManageEngine OpManager vs Zabbix	Jan 27, 2025	Download
Comparison	ManageEngine OpManager vs Auvik Network Management (ANM)	Jan 27, 2025	Download
Comparison	ManageEngine OpManager vs Datadog	Jan 27, 2025	Download

Title	Rating	Mindshare	Recommending
Zabbix	4.2	11.5%	95%	105 interviews Add to research
SolarWinds NPM	4.1	5.2%	92%	157 interviews Add to research

Valuable Features

ManageEngine OpManager's most valuable features include network monitoring, automation, alerting, and reporting. Users appreciate its ease of use, scalability, and integration capabilities. The dashboard is highly interactive and user-friendly. Network device monitoring, threshold definition, and real-time alerts are emphasized. Reporting provides insights with daily dashboards and historical metrics. Automation capabilities include process management and service rebooting, making it proactive. Its rich GUI supports a comprehensive monitoring experience for various devices and environments.

"Overall, I give the product a rating of ten."
"The dashboard is unique and user-friendly."
"The tool is useful for SNMP monitoring."

Room for Improvement

ManageEngine OpManager requires improvements in stability during upgrades, ease of setup, and dashboard customizability. Users highlight issues with the licensing model, pricing, and how the user interface can be challenging. There are difficulties with integration, monitoring performance, and support. Enhancements in artificial intelligence, documentation, and feature availability, including better cloud presence, are desired. Additionally, faster performance and user-friendly customization are needed, along with improvements in the backup process and notification options.

"For the implementation part, I am facing issues when configuring the business view. When I create the business view, I experience problems with the port interface."
"For the implementation part, I am facing issues when configuring the business view."
"The data provided by the tool is not accurate."

ROI

Organizations experienced rapid ROI with ManageEngine OpManager, achieving nearly immediate financial returns through enhanced uptime and faster alerts. Many reported cost savings due to fewer required staff, managing with just three operators. While some observed no ROI on time and resources, most found substantial reductions in call numbers and support costs, estimating a 20% decrease in call expenses. Overall, satisfaction levels were high, and many rated ROI four out of five.

Pricing

ManageEngine OpManager's pricing is perceived as more affordable than competitors like SolarWinds, yet some users find it pricey. Costs vary based on node count and additional services, with annual licensing being common. Discounts are available for multi-year contracts. While licensing can be complex due to device monitoring specifics, many users appreciate the competitive pricing, especially for enterprise-level capabilities. Opinions on affordability and pricing rates range from low to moderate, influenced by different organizational needs and configurations.

"The product is not worth the money."
"I rate the tool's pricing an eight out of ten."
"The solution's pricing is very low compared to other products."

Popular Use Cases

Organizations primarily use ManageEngine OpManager for extensive network and server monitoring. Key activities include tracking network device performance, monitoring connectivity and server resources, managing active directories, application monitoring, checking network traffic and alerts, and securing their infrastructure. It provides tools for monitoring uptime, network bandwidth, and server health, managing virtual machines, tracking application performance, and enabling efficient IT management through various alerts and health checks across distributed and centralized systems.

Service and Support

ManageEngine OpManager's customer service and support receive mixed feedback. Users report excellent and prompt support, with a responsive team, but face challenges with availability during off-hours and language barriers. Level of technical knowledge varies; some praise swift solutions, while others experience delays in issue resolution. Expansion of support, especially for complex issues, is suggested. Some users appreciate proactive feature inclusion, while others note significant room for improvement in training and knowledge of internal teams.

Deployment

ManageEngine OpManager's initial setup is generally perceived as simple and straightforward, with many expressing ease and minimal complexity. While some appreciate the guidance and quick deployment, others find it slightly challenging with certain customizations and configurations. Most installations are completed in a few days, with the time varying based on organizational size and complexity. Some users report minor assistance was needed, while most rely on internal teams for successful deployment.

Scalability

ManageEngine OpManager is regarded as highly scalable by users. They mention its capability to manage from hundreds to tens of thousands of devices without major issues. User satisfaction is often linked to proper licensing. Some experience conflicts resolved by technical support. It supports large networks and can connect multiple sites. Users mention varying numbers of active users and note the cloud version allows for quick scaling with added virtual servers when needed.

Stability

ManageEngine OpManager is generally stable, with users rating it between five and ten out of ten. Most find it reliable, experiencing minimal downtime and effective updates. Larger enterprises occasionally report minor connectivity or resource allocation issues. Some users experienced initial instability due to memory problems, which were resolved, leading to better performance. Security vulnerabilities in the database module were mentioned, yet the product remains stable for most, particularly those in smaller or medium-sized businesses.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our ManageEngine OpManager Buyer's Guide for additional reliable information.