Microsoft 365 Business Reviews

Microsoft 365 Business serves as my primary platform for productivity, collaboration, and communication between our teams. I use applications like Microsoft Word, Excel, Outlook, and Teams for daily operations, communicating between teams and colleagues to share project information, emails, and obtain useful data extracts.

In Microsoft 365 Business, we have different groups based on our projects and teams. In our project, there are multiple groups, including the data engineering team, ETL team, DBA team, and DevOps team. For each group, a dedicated group has been created. If there is any job failure related to a DBA issue, we can directly ping the Microsoft Teams group of that particular team with the error so that they can rectify it as soon as possible, rather than pinging each person separately. This approach helps in resolving job failures quickly. As a data engineer, I mostly use Excel for quick data analysis and Teams for collaboration with different teams. Overall, Microsoft 365 Business serves as a platform for communication, sharing documents, and collaboration.

We use OneDrive and SharePoint for file storage and sharing, along with the other tools previously mentioned. In Microsoft 365 Business Teams, we can create different groups based on our teams so that we can ping the group rather than pinging an individual and waiting for a response. We can ping the group, and anyone from the team can respond to a message when they are available.

One thing I appreciate about Microsoft Teams is how it facilitates group communication and collaboration. Another aspect I value is the security of file storage in OneDrive and SharePoint. Multiple users can easily access the files I created without needing to share the file with everyone in the organization. By uploading the file into SharePoint and sharing the path in a group, users can easily find the file without explicit individual sharing. Additionally, I appreciate how the applications are integrated, including Outlook, Teams, and SharePoint, which improves productivity.

The security features in OneDrive and SharePoint in Microsoft 365 Business are effective because if you have an organization email for that particular project, only you can access the file. The file can only be accessed by the particular team I am sending it to, which helps maintain the integrity of our files at all levels.

Microsoft 365 Business has positively impacted my organization by significantly improving collaboration and productivity. We use Teams to communicate in real time and share files easily through OneDrive and SharePoint, and we collaborate on documents without any version conflicts. We can easily schedule meetings and block our calendars so that there would be no conflicts between two meetings. In this way, it improves our efficiency and reduces delays in workflows.

In my view, Microsoft 365 Business has all the features, but there are some areas for improvement. One area is that the licensing structure can be confusing, especially with the different plans, so understanding each plan is somewhat difficult. When using large Excel files, such as extracting data from an SQL query and pasting it into Excel, it sometimes encounters performance issues when dealing with large files. Integration with non-Microsoft tools is sometimes limited; however, integration within the Microsoft tools is very good. It would be useful if it were possible to integrate with other tools outside of Microsoft. Managing permissions and access in SharePoint and Teams can be complex for new users, but once they become familiar with the tool, they can manage it easily.

The security and permissions for new users in SharePoint and Teams can be made more intuitive for them. Additionally, the pricing structure, which involves explaining different plans, could be clearer to help users easily choose the plan they need. Improving performance when working on large Excel files would also be beneficial.

I am working as a data engineer at Cognizant for the past one year and four months.

Microsoft 365 Business is very stable. I have never experienced any crashes, and the scalability allows a significant number of people from a single organization to easily access the Microsoft apps, making it standard in terms of scalability.

Microsoft customer support for Microsoft 365 Business is very useful. When I first joined this organization, I had trouble creating my account on my mobile. I contacted Microsoft customer care, and they responded within a few hours to rectify my error.

Before choosing Microsoft 365 Business, we evaluated other options such as Zoho, which is an Indian enterprise application performing similarly to Microsoft Teams or Outlook. However, compared to Zoho, Microsoft is more stable and reliable, and it has a global reputation, which is a reason we chose Microsoft over Zoho.

The pricing of Microsoft 365 Business is good; the amount we pay yields a good return on investment. However, I am not sure of the specific metrics on how much my organization is paying, as I am not part of the management team.

I would advise others looking into using Microsoft 365 Business to simply use the application for a few days, as it is very user-friendly. Additionally, if they have time, I encourage them to review the documentation to understand the tool properly. I provide this review with an overall rating of eight out of ten.

My main use case for Microsoft 365 Business is securing collaboration, email security, and identity management across the organization.

A specific example of how I use Microsoft 365 Business for email security and identity management is that we use Exchange Online with security policies to filter phishing emails and we enforce MFA through Azure AD. We also monitor risky sign-ins and apply conditional access policies.

Microsoft 365 Business plays a significant role in securing remote work, especially with Teams and OneDrive being widely used.

In my opinion, the best features Microsoft 365 Business offers are built-in email security and anti-phishing, Conditional Access, and MFA, along with integration with Defender and easy collaboration via Teams and SharePoint.

Out of those features, Conditional Access policies have made the biggest difference for my organization because they help us control access based on risk, location, and device, which is very useful in preventing unauthorized access.

The integration across all Microsoft tools is smooth, which reduces the need for multiple third-party solutions. Microsoft 365 Business has positively impacted my organization by improving both productivity and security, especially in terms of protecting against phishing and account compromise.

Since using Microsoft 365 Business, we have seen a noticeable reduction in phishing-related incidents and better control over user access.

Microsoft 365 Business can be improved because sometimes the admin portal can be confusing, especially for a new user, and policies are spread across multiple dashboards.

Better centralized visibility and simplified policy management would help significantly. The access should also be improved, as this is something small that could be enhanced about Microsoft 365 Business.

I have been using Microsoft 365 Business for nearly three years.

Microsoft 365 Business is very stable.

Microsoft 365 Business scales easily as the organization grows, demonstrating good scalability.

The customer support is very good, especially for enterprise-level issues.

I previously used an on-premise email and basic security tools before switching to Microsoft 365 Business.

I have seen a return on investment, especially in reducing security incidents and improved team collaboration.

My experience with pricing, setup cost, and licensing shows that pricing is reasonable, but it depends on the plan, as some advanced security features require higher-tier licenses.

Before choosing Microsoft 365 Business, I evaluated other options like Google Workspace and some standalone tools.

My advice for others looking into using Microsoft 365 Business would be to properly configure security features like MFA and Conditional Access from the beginning and not to rely only on default settings.

In today's environment where identity-based attacks are increasing, I believe Microsoft 365 Business plays a key role in securing users and data. I have rated this review an 8 overall.

We primarily use Microsoft 365 Business to manage our technical documentation and professional email system. In the past, we relied on physical manuals in the workshop, which were often lost or damaged. We now digitize all our repair manuals into SharePoint, allowing our team to access them instantly. We also use Exchange Online to centralize our communication and manage customer bookings via shared calendars.

It has significantly increased our efficiency. By digitizing our workflow, we have eliminated the time wasted searching for paper files. The project was completed under budget, and the ability to access data remotely has streamlined our daily operations.

The best feature is the mobile access to SharePoint. It is incredibly valuable for our technicians to view wiring diagrams and manuals directly on their tablets while working under a vehicle. It removes the need to walk back to the office, saving about 20 minutes per job. Additionally, the data security features give me peace of mind; even if a tablet is broken in the shop, our business data remains safe in the cloud.

The licensing cost is quite high for a small business like ours. Additionally, we faced a steep learning curve during implementation. The mobile interface was somewhat technical for my workshop staff to learn initially. A more intuitive onboarding process for non-technical users would be a great improvement."

I have been using Microsoft 365 Business for over two years.

Yes, the stability is excellent. We have experienced virtually zero downtime with Exchange Online or SharePoint. The uptime reliability is crucial for us because if the system goes down, we cannot access our repair manuals or customer bookings, which would stop our operations.

It is highly scalable. We currently have 10 users, but the admin center makes it incredibly easy to add new licenses or remove them as our team grows. It fits our needs now as a small workshop, but I am confident it will handle our needs even if we double in size.

Their technical support is generally good. We primarily rely on their online knowledge base and community forums, which are very extensive. On the few occasions we needed direct support, the response times were acceptable for our business tier.

We previously relied on a manual, paper-based system and personal Gmail accounts. We switched to Microsoft 365 to professionalize our brand and create a centralized, secure repository for our technical data.

The technical setup was relatively straightforward for the basic features like creating users and setting up email. However, configuring the SharePoint permissions for our specific folder structure took some planning. As I mentioned, the main challenge was not the technical installation, but training the staff to use it effectively.

We deployed it in-house using our internal team. We decided not to use an external integrator to keep the project under budget. Microsoft's online documentation provided enough guidance for us to handle the migration ourselves.

Yes, we have seen a clear ROI. By digitizing our manuals, we save approximately 20 minutes per repair job. Across 8 technicians and multiple jobs a day, this adds up to significant labor cost savings. The efficiency gains paid for the annual licensing cost within the first few months.

We are on the Microsoft 365 Business Standard plan, which costs us approximately £10.30 per user per month. For our team of 10, that comes to over £100 monthly, which is a significant recurring cost for a small workshop. However, the pricing is transparent with no hidden setup fees. The licensing is flexible; we can add or remove a 'seat' instantly in the admin portal if we hire a new technician, which I appreciate. While it is not the cheapest option compared to basic email hosting, the inclusion of the desktop Office apps and 1TB of SharePoint storage makes the value fair.

We briefly considered Google Workspace. However, we chose Microsoft 365 because the offline capabilities of the Office desktop apps (Word/Excel) were superior, and the file management structure in SharePoint felt more robust for a technical library than Google Drive.

I rate Microsoft 365 Business an 8 out of 10. It is a powerful foundation for any modern business. My advice to others would be to invest time in staff training early on. We found that getting the team comfortable with the interface took longer than expected, but the long-term efficiency gains are worth it.

My experience with Microsoft 365 Business is not extensive because it's not a business; I don't know whether it's a business or enterprise one. We do basically Excel, basic PowerPoint, and Word. These are the tools that we are using.

Regarding Teams and OneDrive, we are using Teams, but not OneDrive.

In the organization, we work in the Knowledge Process Outsourcing (KPO) industry. The organization operates as an enterprise.

One of the best features of Microsoft 365 Business is the interconnectivity; if I'm making a chart in Excel, I can paste it as a link on a PowerPoint. If there are any changes in the Excel data, when I update the link, that automatically gets changed in the PowerPoint. The interconnectedness with Excel and PowerPoint is a good feature.

Using Teams helps our team's productivity because rather than having to make a proper chart again, if I am reviewing someone else's work and I find a mistake, I'll just do it in Excel and it automatically gets updated in the PPT.

In Microsoft Teams, we can communicate with other team members by pinging them. We don't need to call and say what needs to be done. We can just share a screenshot, and we can share our files as well.

Microsoft 365 Business has positively impacted our business because it's not a choice; it's something we need to comply with. It has become an industry standard, and the client always expects us to work with this kind of tool.

I don't have knowledge about the benefits of Advanced Threat Protection within Microsoft 365 Business, such as the Defender, because I think we don't have that.

Currently, I can't think of anything for Microsoft 365 Business to improve on. It has been noted that we don't have any AI integration, and if AI is made more accessible through integration, this would help us to replicate work and automate work easily.

I have three years of experience with the Microsoft 365 Business products. That's how long I've been with this organization.

I have no idea about Power Automate; I haven't utilized that for workflows.

I haven't needed any support from Microsoft with Microsoft 365 Business; in my three years, I haven't encountered any instances. If there are issues, they are mostly resolved by our in-house IT team.

I have no idea whether they contact Microsoft directly or use community online support; it happened only once, and they were able to resolve it on their own.

Neutral

I might not be the right person to discuss setting up Microsoft 365 Business because setting up is done by the IT team.

I have no idea about the pricing of Microsoft 365 Business, since I'm not the party concerned.

We don't use OneDrive for file storage.

Overall, I would rate Microsoft 365 Business a seven out of ten because there is a lot of scope for improvement; sometimes it gets laggy, and I don't know if there's an issue with our system or our connectivity. Sometimes it takes a lot of time to open a very big file.

Most people are not aware of the small intricacies and features of Microsoft 365 Business, so I think there should be a specific education program designed for a particular business on how they can use these tools.

I prefer not to use my real name with the review because we are not allowed to use our real names; there's an issue with that. This goes for the company name also; it is completely anonymous.

I use Microsoft 365 Business every day; it is part of my sign-on. There is no way for me to get into the work I do without having the Microsoft Authenticator.

I have used Microsoft Teams for collaboration, which is part of my daily workflow. We use Microsoft Teams for virtual meetings and do not use other platforms.

I also used Microsoft 365 when I went to school at 56. Everything for me is a challenge, but it is easily overcome once you start using the product. You use it every day, and it works. For somebody my age, it flows well and is not hard. If you have knowledge of platforms, you would be in a different position, but I am in a completely different industry than where some of the questions being asked would apply more. We are a small agency with 120 people, and this works for our business.

In my opinion, the best features of Microsoft 365 Business give me access to everything I need: Word, Outlook, Excel, and all of it. I use it all.

For collaboration, Microsoft 365 Business is beneficial for me.

Microsoft 365 Business helps my productivity because we sit on our meetings and that is how our notes come in, our agendas arrive, and our feedback on the reviews that we do is shared. This is helpful.

I find it very easy to utilize Microsoft 365 Business, and it works for me. Everything is at my fingertips, so I do not know how to suggest improvements. Nothing is easier than paper and filing, but everything is now automated online.

I have dealt with Microsoft 365 Business for about 10 years.

I do not have any problems with Microsoft 365 Business support or pricing. If I did have problems, I would have to go through my help desk.

I do not think Microsoft 365 Business is complex to use or set up. I am from a generation that had to adapt four different times in the world.

I am not able to answer what the main differences are between Microsoft 365 Business and other content collaboration platforms because I have always used Microsoft my whole life. I do not use any other platforms.

I still have experience with Microsoft Office 365 and other Microsoft products. Someone else in my company handles certain tasks. I am not very tech-savvy and do not even know if I am answering these questions correctly, but I know that it works. If it works and I do not have to call out for help, I give Microsoft 365 Business a 10. I give Microsoft 365 Business a rating of 10 because it works for me and my business.

Day-to-day, we use it to support the user, also to support the sales user in the field. We use services that Microsoft provides in such a package.

Using Microsoft 365 Business since 2018, we continued the contract due to its benefits. Communication has improved due to features like Microsoft Teams. It allows normal users to develop simple applications with the automation it provides. It manages well and offers good security.

Microsoft 365 Business integrates well and improves communication, cooperation, and security. It offers services like Azure AD to manage user accounts, enabling single sign-on solutions. Intune and OneDrive for Business are within this tool, and although Power BI is now a separate product, it was included when we signed the contract.

In terms of features, we expect improvements in analyzing capabilities. Specifically, providing Power BI for a lower package, such as e3, would be beneficial.

We have been using Microsoft 365 Business since 2018 with contracts spanning over six years.

There are occasional issues with internet connection speed in Vietnam due to undersea cable disruptions. However, the stability of Microsoft 365 Business is rated nine out of ten.

The scalability is very good, and I would rate it nine out of ten.

Microsoft did not have support staff locally and had to cooperate with a local provider for customer service. It would be beneficial if Microsoft had more expert customer support staff.

Neutral

The initial setup is not difficult but requires careful planning, especially for deployment for thousands of users. Once executed well, it operates smoothly. The ease of setup is rated eight out of ten.

The solution has improved communication and cooperation within the organization. It also provides good security and the ability for normal users to create simple applications without needing developers.

The cost is not perfect. I rate the cost as seven out of ten. It could be more affordable.

I'd rate the solution nine out of ten.

I primarily use Microsoft 365 for tidying up data and similar tasks. I mainly use it for Excel, and although I use Office 365, it is in a limited manner.

I use Excel as part of Microsoft 365 primarily for tidying up data. It sometimes proves to be easier than using other tools, and it could be any spreadsheet at all since I'm not using any of Microsoft's exclusive features.

The pricing for Microsoft 365 is too high, and quality-wise, it does not meet high standards. The operating system is outdated and inadequate. 

Microsoft has very poor security, and Defender is ineffective. In terms of collaboration and file sharing, OneDrive is very clunky and has frequent sync issues. It also crashes a lot and is unreliable.

The file-sharing feature in Microsoft 365, specifically using OneDrive, is unreliable. It crashes often and takes a long time to update files.

I have not contacted Microsoft 365's customer support in recent years due to past experiences, which were not very satisfactory.

Negative

I have been using Microsoft software since the late 1980s. Upgrading and setting up newer versions like Microsoft 365 has not been difficult for me, as I'm familiar with the process. It is fairly straightforward to deploy.

You have to pay Microsoft a lot to use it. Microsoft 365 is cost-intensive, and alternate options like OpenOffice, LibreOffice, or Google Workspace are not as expensive.

If OpenOffice, LibreOffice, or Google was as good, I would have used those instead, as Microsoft tends to have a monopoly in the market.

I rate Microsoft 365 as four out of ten. They could do a lot of work on it. They should rebuild it from top to bottom. It is not a very good company in terms of product quality. My overall rating for the solution is four out of ten.

We use Microsoft 365 Business Premium, which includes Windows, Office applications, Teams for collaboration, and Microsoft Intune for mobile device management and standardization of endpoints. 

Additionally, we are planning to implement integration between voice and Teams, using a voice over IP solution, and document tagging for security and data loss prevention.

The subscription model of Microsoft 365 Business is beneficial since it provides continuous updates, including functional updates and transformations of the product. This contrasts with older perpetual licenses that rarely received updates. 

The overall suite is very complete, and being tied to a vendor that improves week by week is of great value. Implemented features like sharing calendars and access to emails on multiple devices enhance basic functionalities that were previously lacking.

Price is an area for improvement, as spending less money would always be preferable. However, the comprehensive nature of the solution justifies the cost.

I have been working with Microsoft 365 Business for a couple of years in this company.

We have had good support from Microsoft, with responsive and well-trained staff who are very polite. They have done a good job every time we had an issue.

Positive

With the old webmail, it wasn't possible to see the same email on both the phone and the PC, nor was it possible to share a calendar to see colleague availability.

The solution might be considered pricey for some, however, the comprehensiveness of the suite justifies its cost. It is generally still worth the money and is cost-effective when considering the productivity and tools offered.

We are considering the adoption of enterprise-grade AI tools like ChatGPT or Copilot, avoiding bring-your-own-AI scenarios.

I would rate Microsoft 365 Business a nine out of ten. 

It is a good product that solves many problems, and its comprehensive nature makes the price worthwhile. We benefit from its comprehensive features and the continuous product improvements.

It is used for accounting-related tasks and accounting-related software.

The office products they provide include Word, Excel, PowerPoint, Access, and many other applications that come with it.

When working with data, I am easily able to share among team members through Microsoft Teams. Whether users are in the office, outside, or at home, they remain connected which makes the work proceed efficiently.

As an office solution for working with numerous files amongst our employees, everything runs smoothly when using Microsoft 365 Business.

Every year, they are increasing their price significantly. The price has more than doubled now. Once you start using this product, it becomes difficult to switch to alternatives. Microsoft should be careful about implementing such price increases.

Sometimes it uses considerable time during updates and upgrades. When starting the machine with cloud stripe, which was not present previously, it takes time to start and makes the machine slower.

I have been using this product for approximately six to seven years.

Installation is straightforward without any issues.

There are not many glitches with the solution. It works properly, and I have never needed to contact support.

The solution is scalable.

The solution requires no maintenance.

We deploy and install it on computers for regular use. When not on my machine, I can use it on the cloud without any problems.

The solution provides good value for money as my business runs entirely on Microsoft 365 Business.

Apart from Microsoft 365 Business, we use some other local software solutions.

They have introduced Copilot, which is very beneficial. The feature was introduced recently and has proven to be useful.

The pricing remains the biggest concern for the solution.

I rate Microsoft 365 Business a 10 out of 10.

I'm primarily using the solution from a startup company's perspective. I give my new employees access to Microsoft Teams, Microsoft Outlook, and Office products like Word, Excel, and PowerPoint.

The solution's most valuable features are Office products like Word, Excel, PowerPoint, and Teams.

Sometimes, the migration from old software to new software isn't very smooth. Upgrading from the old version to the new version of Microsoft Teams created a lot of issues for small companies and larger enterprises.

I have been using Microsoft 365 Business for more than five years.

The solution’s stability is very good.

I rate the solution’s stability a nine out of ten.

The solution is capable of scaling up very quickly whenever new users join. I have had 25 to 50 users use the solution in my organization on different occasions. I may choose to increase the solution's usage in another six months if I get some new projects at that time.

I rate the solution a nine out of ten for scalability.

The solution's customer support is awesome. Microsoft provides excellent support even to small startup companies facing issues.

Positive

The solution's initial setup is very easy from a start-up perspective. You don't need a very experienced administrator to set up the tool because it is easy to learn.

On a scale from one to ten, where one is difficult and ten is easy, I rate the solution’s initial setup a nine out of ten.

The solution's deployment is very fast and takes only some hours.

The solution helps me deliver all the projects according to my customer needs. I use the solution to prepare the analysis, documents, and design. The tool helps me to meet my timelines and deliverables.

The solution's pricing is reasonable and provides value for money. The solution costs approximately $20 per month per user.

The solution's security is very good. From a user point of view, we have a multi-level authentication mechanism, which really helps a lot. The solution gives alerts on mobile. If the person is not holding the mobile, the tool doesn't approve the access, which offers protection from scammers or hackers.

As a startup company, we have people leaving and new users joining. I pay the monthly bill. I'm able to control my cost by deactivating a person's account the moment they leave. The solution is very flexible in managing the number of users, and you can control your cost according to your business needs.

I recommend that users use all the authentication features, protect their data, and follow Microsoft's security features.

Overall, I rate the solution an eight out of ten.