MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.
The most valuable features of MSP360 Backup are its reliability, the ability to back up consumer cloud drives such as OneDrive and Google Drive, user-friendly scheduled backups and version maintenance, the capability to configure and push updates to multiple servers using a single license, and the ability to easily see what has been successfully backed up. Additionally, the ability to change backup settings in the portal is mentioned as a valuable feature.
The restore time for MSP360 Backup needs improvement, as it was lengthy. Additionally, the storage component needs to be chosen and created separately, which can be challenging to understand and implement.
Integration and a knowledge base of the tool would be beneficial.
The solution incurs additional charges for device storage and backup, unlike other solutions that include everything at one price. The pricing for MSP360 Backup is considered to be very high.
Users expressed satisfaction with the cost-effectiveness and efficiency of the backup solution. They mentioned that it helped them save money by reducing the need for additional hardware or services. Users also appreciated the ease of use and time-saving features, which allowed them to focus on other important tasks.
The pricing for MSP360 Backup has mixed reviews although considered mostly reasonable. Some find it inexpensive. However, other users consider it expensive. Some mention MSP360 is cheaper than its competitors with similar features.
The primary use case of MSP360 Backup is as a robust backup solution for a managed service provider that is transitioning into cybersecurity. It is used as a daily monitoring tool to obtain licenses, conduct backups, and service users.
The solution is primarily used as an additional backup that pushes data to the cloud.
The customer service and support of MSP360 Backup is decent and easy to access. However, there is a need for more attention to the details of the backup process, as it can be more granular.
The setup process for MSP360 Backup is generally easy, however, can be a bit complex as it requires someone to physically come to the office and install the solution on the server, as well as configure various settings. Once the initial setup is done, subsequent setups are easy.
The solution has the ability to grow and adapt.
The solution of MSP360 Backup is highly reliable and requires minimal upkeep, with a 99.9% uptime.
With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.
The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.
With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.
MSP360 Backup was previously known as Cloudberry Backup.
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