Netskope Reviews

Name: Netskope
Brand: Netskope
Rating: 4.2 (41 reviews)

Vendor: Netskope

4.2 out of 5

41 reviews
97% willing to recommend

1,188 followers

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What is Netskope?

Netscope is a Secure Access Service Edge (SASE) platform that includes core products such as Cloud Access Security Broker (CASB) and Security Service Edge (SSE).

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Netskope is the #5 ranked solution in CASB solutions and top Secure Access Service Edge (SASE) solutions. PeerSpot users give Netskope an average rating of 8.4 out of 10. Based on the analysis of the 41 most recent Netskope reviews, the overall sentiment is positive, with a sentiment score of 7.2. Netskope is most commonly compared to Cisco Umbrella: Netskope vs Cisco Umbrella. Netskope is popular among the large enterprise segment, accounting for 65% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 17% of all views.

Helped 824,067 peers since 2012

Featured reviews

Valan Arasu

Senior Manager at Tata Communications Ltd

Netskope’s CASB provides good visibility of the applications being used. We can use Shadow IT based on the traffic. DLP and CASB are valuable features. The tool provides extensive DLP features. We can create any level of policies and protect our data on-premise or cloud. The tool integrates with all the components very well.

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HemantKumar4

CISO at Bajaj Auto Finance

I'd suggest that any company not heavily dependent on Microsoft could consider starting with Netskope. Cloud journey also matters; if you're deeply involved in the cloud, Netskope is a good solution to safeguard your cloud data. Overall, I would rate the solution an eight out of ten. I deduced two points: one for their feature modification and one for the feature maturity of the solution.

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EricBouwmeester

ICT Operations and Security Lead at Kingston City Council

It needed some fine-tuning on core business sites that we used, which were sensitive to what we term a man-in-the-middle certificate by design. Some sites were not tolerant because they presented as potentially malicious. So, we just had to make some tweaks so that it would bypass or interpret it. The features that we would like to see are available but require additional investment. We wanted more of the CASB type feature set, which was at a higher subscription cost, and we didn't have budget for it. We just went with their standard offering, which was the secure web gateway.

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Netskope mindshare

Product category:

As of December 2024, the mindshare of Netskope in the Cloud Access Security Brokers (CASB) category stands at 20.6%, up from 18.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Cloud Access Security Brokers (CASB)

PeerAnalyst reports

Type	Title	Date
Category	Cloud Access Security Brokers (CASB)	Dec 22, 2024	Download
Product	Reviews, tips, and advice from real users	Dec 22, 2024	Download
Comparison	Netskope vs Prisma Access by Palo Alto Networks	Dec 22, 2024	Download
Comparison	Netskope vs Cisco Umbrella	Dec 22, 2024	Download
Comparison	Netskope vs Zscaler Zero Trust Exchange Platform	Dec 22, 2024	Download

Title	Rating	Mindshare	Recommending
Cisco Umbrella	4.4	19.6%	97%	111 interviews Add to research
Prisma Access by Palo Alto Networks	4.1	22.2%	92%	63 interviews Add to research

Valuable Features

Netskope's standout features include extensive SaaS governance, 360-degree visibility into cloud applications, easy policy enforcement, and real-time data protection. The platform offers flexibility in deployment, user-friendly interfaces, and CASB and DLP capabilities. It efficiently manages Shadow IT and enhances security via granular controls and compliance support. Automation, integration, and comprehensive reporting tools make it a preferred choice, especially for organizations handling sensitive data. Its scalability and cloud-native design ensure robust performance.

"Netskope started with a cloud-first approach, which makes it adaptable to the day-to-day changes that the cloud will generate."
"Netskope is cloud-native, enabling differentiation of tenants in cloud applications, whether they are enterprise or personal, and provides control over shadow IT access."
"The most valuable feature of Netskope is that it is a SaaS-delivered solution."

Room for Improvement

Netskope users suggest improvements in visibility between active and passive SaaS usage, reporting capabilities, and integration with other platforms. Concerns include technical support, pricing, and deployment complexity. Enhanced compatibility, stability, and customization options are also desired. Greater emphasis on cloud service integration, security features, and user-friendly policy management is highlighted. Additional enhancements in DLP functionality, reverse proxy reliability, and monitoring for effective cloud access are needed. Overall, improved user experience and market responsiveness are sought.

"There is currently no DLP on-premises."
"They lack a cloud security posture management solution."
"I would like to see more threat protection in Netskope's Zero Trust Network Access."

ROI

Netskope delivers a significant return on investment according to user feedback. Many find it offers a high ROI, with one rating it ten out of ten. The platform helps reduce costs by 20% and facilitates efficient cloud operations without concerns over sizing. Its user-friendly interface minimizes the need for excessive personnel, hardware, and shipping, leading to substantial time savings. Some recognize the challenge of quantifying ROI in security, emphasizing its importance in preventing breaches.

Pricing

Netskope's pricing is generally described as competitive and medium to high, with its premium service offering value for cost. Licensing costs are typically annual, and some users noted a range of flexible models available. Costs can increase with additional features, potentially leading to higher total ownership expenses. Relationships with partners can influence pricing. While more affordable than some competitors like Palo Alto, users have mixed views on affordability, reflecting varied experiences based on specific requirements and use cases.

"Netskope is a premium service, and its pricing ranges from medium to expensive."
"The pricing is very flexible."
"I wasn't involved in the initial discussions about its cost. However, within the next year, by around June, I'll need to review the vendors' quotes. Typically, our procurement team handles the process by issuing an RFP to vendors to get quotes. From there, we evaluate based on pricing and may conduct a proof of concept to assess value."

Popular Use Cases

Netskope is used for monitoring and controlling cloud services, ensuring data security, managing access to SaaS applications, and preventing data loss. It provides Cloud Access Security Broker capabilities, enabling selective cloud service access and shadow IT identification. Users utilize it for web filtering, proxy functionalities, and enforcing security and compliance policies. Organizations employ Netskope to secure data, protect cloud usage, and facilitate secure access for remote workflows, addressing the needs of employees and infrastructure.

Service and Support

Netskope's customer service is often described as knowledgeable and proactive. They typically provide prompt responses and efficient solutions, particularly with premium support options. Some users experience delays in response times and suggest improvements, especially for critical issues. The support network's expansion is noted, though areas like Singapore may lack local centers. While many express satisfaction, particularly with premium services, others have faced challenges, especially regarding time zone adjustments and ticket escalation efficiency.

Deployment

Users found Netskope's initial setup to be generally straightforward and user-friendly, with integration varying in complexity depending on specific requirements. While some setups were quick, often within weeks, others took longer due to customization needs. Most described it as easy to manage with experience, highlighting the support provided by Netskope. Installation typically involved deploying an agent on user machines, and the duration could range from a few minutes to a couple of months.

Scalability

Netskope's scalability receives positive feedback. Users from various company sizes experience smooth scalability with few issues. Some highlight its ability to handle large user numbers, while others note ease of scaling through licensing or Azure AD integration. Users appreciate scalability for small to medium-sized enterprises with plans for growth. Some remarks indicate minor challenges for larger organizations, but Netskope generally meets scalability needs effectively. Ratings often reach eight or nine out of ten for scalability attributes.

Stability

Netskope users report high stability, noting minimal issues. Many rate stability 9 or 10 out of 10, citing reliability and absence of glitches. Occasional regional connectivity problems were resolved, and most users experienced smooth operation. There were instances of backend challenges, but swift resolutions minimized impact. While some had initial setup issues, subsequent improvements alleviated concerns. Some faced operational matters but not directly linked to its stability. Generally, its stability garners positive feedback.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Netskope Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

17%

Financial Services Firm

14%

Manufacturing Company

Insurance Company

Government

Healthcare Company

Retailer

Construction Company

University

Energy/Utilities Company

Educational Organization

Comms Service Provider

Non Profit

Legal Firm

Wholesaler/Distributor

Real Estate/Law Firm

Media Company

Aerospace/Defense Firm

Transportation Company

Pharma/Biotech Company

Hospitality Company

Outsourcing Company

Consumer Goods Company

Logistics Company

Recreational Facilities/Services Company

Performing Arts

Mining And Metals Company

Compare Netskope with alternative products

Learn more about Netskope

Netskope CASB is a cloud access security broker tool that allows you to adopt cloud applications and services without sacrificing security. The solution makes it possible to manage the movement of sensitive data between cloud app instances and in the context of app risk and user risk. With Netskope’s industry-leading cloud security solution, you can also prevent sensitive data from being exfiltrated from your environment by risky insiders or malicious cybercriminals who have breached your perimeter.

Netskope CASB Features

Netskope CASB has many valuable key features. Some of the most useful ones include:

Cloud app risk scoring: With this feature you can automatically audit your traffic to discover your overall risk profile.

Advanced data loss protection: The solution’s data loss protection capabilities provide contextual awareness of content being used in the cloud and include machine learning enhancements to simplify, expedite, and accurately scan and classify data.

Granular visibility and control: The Netskope CASB solution gives you inline visibility for thousands of apps (managed and unmanaged) in use, including users, file names, activity, and other contextual information.

Real-time enforcement: Netskope CASB offers real-time enforcement of security policies to prevent data loss and stop threats.

Streamlined operations: Because of its streamlined operations, you can identify, mitigate, and remediate insider threats, compromised accounts, and privileged user threats across web and cloud applications within a single centralized administrative console.

Global scale and performance: The solution runs on NewEdge, a carrier-class global network, to provide maximum performance and efficacy worldwide.

Netskope CASB Benefits

There are many benefits to implementing Netskope CASB. Some of the biggest advantages the solution offers include:

Granular control of personal devices: With Netskope CASB, you can enforce granular control of unmanaged devices that have single-sign-on (SSO) access to managed cloud services, like Box and Microsoft 365.

Data protection: The solution has a single pane of glass and a policy interface that is easy to use to create security policies across cloud services, apps, and digital assets.

Find cloud services in use and assess risk: Netskope CASB can help you discover 50,000+ cloud apps and also provides risk-ratings for cloud apps so you can devise appropriate security policies.

Data exfiltration prevention: By using this solution, you can prevent users on corporate cloud services who download sensitive data from uploading that data to unmanaged or personal cloud apps.

Protection against cloud threats: Netskope CASB enables you to stop malware and advanced threats from infected users spreading through your organization. The solution directly blocks malware, whether it’s delivered from collaboration tools or downloaded from a cloud storage service to a sync client.

Reviews from Real Users

Netskope CASB is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it offers great reporting, has a good tracking mechanism, and has a solid Cloud Control feature.

Prerna S., Senior Information Security Analyst II at Workato, says, “[Netskope] CASB has a lot of good features; their reporting and tracking mechanism is amazing.”

PeerSpot reviewer Dima Z., Director at Irangers International Inc., mentions, “The most useful feature of this solution is Cloud Control, which allows me to schedule cloud uploads.”

Syed H., Lead Cloud Security Practice at Vincacyber, states, "I have found the most useful features to be the Web Secure Gateway, CASB, infrastructural service scanning, and Zero Trust."

Netskope was previously known as Netskope CASB.