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Oracle CX Sales Reviews

Vendor: Oracle
3.8 out of 5
462 followers
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What is Oracle CX Sales?

Featured reviews

Oracle CX Sales mindshare

As of January 2025, the mindshare of Oracle CX Sales in the CRM category stands at 2.8%, down from 3.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.
CRM

PeerAnalyst reports

TypeTitleDate
CategoryCRMJan 10, 2025Download
ProductReviews, tips, and advice from real usersJan 10, 2025Download
ComparisonOracle CX Sales vs Salesforce Sales CloudJan 10, 2025Download
ComparisonOracle CX Sales vs Microsoft Dynamics CRMJan 10, 2025Download
ComparisonOracle CX Sales vs monday.comJan 10, 2025Download
Suggested products
TitleRatingMindshareRecommending
Microsoft Dynamics CRM3.912.7%92%76 interviewsAdd to research
Salesforce Sales Cloud4.29.9%93%113 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
16%
Government
13%
Manufacturing Company
12%
Financial Services Firm
10%
University
7%
Retailer
5%
Educational Organization
4%
Transportation Company
2%
Construction Company
2%
Real Estate/Law Firm
2%
Healthcare Company
2%
Legal Firm
2%
Agriculture
2%
Insurance Company
2%
Logistics Company
2%
Non Profit
2%
Wholesaler/Distributor
2%
Performing Arts
1%
Media Company
1%
Recreational Facilities/Services Company
1%
Energy/Utilities Company
1%
Comms Service Provider
1%
Outsourcing Company
1%
Engineering Company
1%
Photography Company
1%
Sports Company
1%
Leisure / Travel Company
1%
Marketing Services Firm
1%
Security Firm
1%

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Oracle CX Sales reviews

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Uday Kiran B - PeerSpot user
Senior Analyst at Capgemini
Verified user of Oracle CX Sales
May 6, 2024
Offers the capability to customize it the way I want, create my own CRM, and create a new closed integration with everything

Pros

"The analytics features in Oracle CX Sales are good. "

Cons

"They've been lacking in creating customization from scratch and in sales. "
Manoj Kulkani - PeerSpot user
Sales Head - ICT Sector at a security firm with 10,001+ employees
Verified user of Oracle CX Sales
Jun 27, 2022
Can look at all projects under one account and is more process oriented

Pros

"Account management is a very good feature. It is conceptualized very well, and we can look at all the projects under one account. The data for those accounts remain there throughout."

Cons

"It gives multiple entries for the same data because if you enter it once, it has to populate all other fields that are relevant."
Find out what your peers are saying about Oracle CX Sales. Updated December 2024
830,526 professionals have used our research since 2012.
MaggieVan Wyk - PeerSpot user
Chief Financial and Operating Officer/CEO at Aicrem Square
Verified user of Oracle CX Sales
May 19, 2024
Provides mobile-enabled functionality and has efficient analytics capabilities

Pros

"Stability depends on the implementation, but overall, it's quite high. "

Cons

"They could provide more integrated AI features as part of the platform rather than as a separate offering. "
PeerSpot user
Senior Consultant at a consultancy with 10,001+ employees
Verified user of Oracle CX Sales
May 15, 2024
Offers a package that focuses on marketing, sales, service, and incentives

Pros

"In my experience, the most valuable feature of Oracle CX Sales varies depending on the vertical of the business you're in. Oracle offers industry-specific products tailored to different sectors. However, the sales cycles and methods remain largely consistent across the board. "

Cons

"Improvements for Oracle CX Sales include enhancing the user interface (UI) to meet modern standards. Many clients prefer a more optimized UI over the classic one. The market is moving towards better UI and UX design coupled with functionalities. Oracle has a tool called VBCS that can help improve the UI. With VBCS, the look and feel of the application can be completely transformed. For example, Oracle CX Sales has been implemented for Ferrari, a top automotive industry player. "
Amin Amin - PeerSpot user
CRM Section Head at Ghabbour Auto
Verified user of Oracle CX Sales
May 1, 2022
Scalable and useful Eloqua module

Pros

"the Oracle CX Sales Eloqua module is very useful."

Cons

"We have had some issues with integration between our old database and the Oracle CX Sales Cloud, but it has been working well for the time being."
PS
Solution Architect at Aberdeen Standard Investments
Verified user of Oracle CX Sales
Aug 3, 2023
The solution is expensive, and the support provided is not good, though it is scalable and offers good lead management features

Pros

"The lead and opportunity management features are valuable."

Cons

"Support is very poor."
RK
Head - Financial Reporting and Taxation at Sify Technologies
Verified user of Oracle CX Sales
Jul 29, 2022
Responsive support and reliable, but should have a mobile app and better UI/UX

Pros

"It is stable and scalable, and their support has been very responsive."

Cons

"They should have a mobile app because the sales folks travel a lot. Rather than logging into an application on the desktop, a mobile application update should be easier for them."
PeerSpot user
Tech Lead at a tech vendor with 10,001+ employees
Verified user of Oracle CX Sales
Apr 19, 2024
Developer-friendly, easily integrates with other systems, and provides excellent approval workflows

Pros

"The integration with other systems is easy."

Cons

"The tool must allow developers to check logs."