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Pega Platform Reviews

Vendor: Pega
4.1 out of 5
Badge Ranked 1
2,928 followers
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What is Pega Platform?

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Pega Platform mindshare

As of December 2024, the mindshare of Pega Platform in the Business Process Management (BPM) category stands at 5.7%, down from 7.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Business Process Management (BPM)

PeerAnalyst reports

TypeTitleDate
CategoryBusiness Process Management (BPM)Dec 20, 2024Download
ProductReviews, tips, and advice from real usersDec 20, 2024Download
ComparisonPega Platform vs CamundaDec 20, 2024Download
ComparisonPega Platform vs Apache AirflowDec 20, 2024Download
ComparisonPega Platform vs ARIS BPADec 20, 2024Download
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Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Financial Services Firm
27%
Computer Software Company
13%
Manufacturing Company
8%
Government
6%
Insurance Company
5%
Healthcare Company
5%
Retailer
4%
Energy/Utilities Company
4%
Real Estate/Law Firm
3%
Educational Organization
3%
Comms Service Provider
2%
University
2%
Non Profit
2%
Construction Company
2%
Outsourcing Company
1%
Media Company
1%
Legal Firm
1%
Transportation Company
1%
Logistics Company
1%
Wholesaler/Distributor
1%
Hospitality Company
1%
Performing Arts
1%
Pharma/Biotech Company
1%
Recreational Facilities/Services Company
1%
Wellness & Fitness Company
1%
Marketing Services Firm
1%
Consumer Goods Company
1%

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Pega Platform customers

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Pega Platform reviews

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PeerSpot user
Senior Pega Developer at a financial services firm with 10,001+ employees
Verified user of Pega Platform
May 30, 2023
Seamless flows, high level capabilities, and straightforward installation

Pros

"One of the key advantages of PegaRULES is its out-of-the-box capabilities, which eliminate the need to build certain functionalities from scratch. For instance, features like "get next" in process flows allow for the seamless continuation of a flow without the requirement of additional activity creation. This serves as an illustration of how existing components can be leveraged rather than starting from scratch. It provides a solid foundation, to begin with, and allows for enhancements at a higher level, making it a beneficial starting point."

Cons

"There is room for potential improvement in the performance of PegaRULES, as well as the need to address any existing security concerns. It should be noted that working with an older version of Pega, rather than the latest 8.x versions, may limit certain capabilities and leave room for vulnerabilities that could benefit from increased attention. Furthermore, the user interface (UI) could be a candidate for enhancements. It is worth mentioning that newer versions of Pega may have introduced improvements in these areas. "
Balaji  Choda - PeerSpot user
Architect at American Express
Verified user of Pega Platform
Oct 30, 2024
Cost-effective wwith good automation and enhanced UI flexibility

Pros

"The flexibility of the Pega Platform in allowing use of different UI architectures, such as React and Angular, is also appreciated. "

Cons

"There is room for improvement in the user interface area."
Find out what your peers are saying about Pega Platform. Updated November 2024
824,019 professionals have used our research since 2012.
Mallik-Kesavaraju - PeerSpot user
Independent Consultant at Selfemployed
Verified user of Pega Platform
Jun 30, 2024
Significantly improves the overall cycle time, and offers robotic automation, and the BPM workflow

Pros

"Whenever a customer needs to do something, the way Pega designs the whole thing into an easy number of steps makes the flow from the actual intent to the actual final results pretty fast. "

Cons

"The extensive availability of ready-made gadgets in Pega BPM is a double-edged sword. While it offers convenience, it also leads to a steeper learning curve. "
Balaji  Choda - PeerSpot user
Architect at American Express
Verified user of Pega Platform
May 13, 2024
Provides built-in frameworks that can be reused and reduces time and cost

Pros

"The tool reduces our costs."

Cons

"The licensing cost is very high."
Shibankur Mishra - PeerSpot user
Senior Consultant at a consultancy with 10,001+ employees
Verified user of Pega Platform
Feb 2, 2023
Product discussed: 8.7
It lets you do any modifications easily compared to legacy solutions as it's a low-code, no-code tool

Pros

"What I found most valuable in PegaRULES is that it allows you to quickly make changes to an existing application. It's pretty easy to do any modification in the tool, which you cannot do in legacy solutions. For example, it takes a lot of time to do it in Java or in .NET. I have worked with both legacy technologies in the past, so that I can tell the difference."

Cons

"What PegaRULES should work on is the integration aspect. I can integrate it with other platforms, but that can take time. It would be good if integration could be automated or if the tool had more out-of-the-box integration features."
AshishKumar4 - PeerSpot user
Engineering Leader at a consultancy with 10,001+ employees
Verified user of Pega Platform
Jan 15, 2023
A customer-centric solution with easy setup, but the UI and support should be better

Pros

"The most valuable feature of the product is that it's very customer-centric. It's easy to use for a customer or a user. It's also easy for someone who is developing an application. You can develop different features in just one place. You don't have to go to different places. "

Cons

"The UI has always been the weakest part."
PeerSpot user
Sr Pega Developer at a financial services firm with 10,001+ employees
Verified user of Pega Platform
Jan 24, 2023
Product discussed: 7.2, 7.4, 8.7
Advanced with good case management and the ability to configure as necessary

Pros

"The case management is great. "

Cons

"The UI part needs improvement. "
PeerSpot user
Sr Pega Developer at a financial services firm with 10,001+ employees
Verified user of Pega Platform
Jan 24, 2023
Helpful support, easy to set up, and extremely flexible

Pros

"It's not too expensive."

Cons

"The UI needs improvement. "