Try our new research platform with insights from 80,000+ expert users
Prisma SD-WAN Logo

Prisma SD-WAN Reviews

4.3 out of 5
541 followers
Start review

What is Prisma SD-WAN?

Featured Prisma SD-WAN reviews

Prisma SD-WAN mindshare

Product category:
As of March 2025, the mindshare of Prisma SD-WAN in the Software Defined WAN (SD-WAN) Solutions category stands at 5.9%, up from 3.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Software Defined WAN (SD-WAN) Solutions

PeerAnalyst reports based on Prisma SD-WAN reviews

TypeTitleDate
CategorySoftware Defined WAN (SD-WAN) SolutionsMar 8, 2025Download
ProductReviews, tips, and advice from real usersMar 8, 2025Download
ComparisonPrisma SD-WAN vs Fortinet FortiGateMar 8, 2025Download
ComparisonPrisma SD-WAN vs Cisco Catalyst SD-WANMar 8, 2025Download
ComparisonPrisma SD-WAN vs Check Point CloudGuard Network SecurityMar 8, 2025Download
Suggested products
TitleRatingMindshareRecommending
Fortinet FortiGate4.220.8%90%318 interviewsAdd to research
Cisco Catalyst SD-WAN4.0N/A92%92 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Educational Organization
27%
Computer Software Company
10%
Financial Services Firm
8%
Manufacturing Company
7%
Healthcare Company
4%
Energy/Utilities Company
4%
Retailer
3%
Government
3%
Comms Service Provider
3%
Insurance Company
3%
Construction Company
3%
University
3%
Logistics Company
2%
Non Profit
2%
Legal Firm
2%
Real Estate/Law Firm
2%
Outsourcing Company
1%
Pharma/Biotech Company
1%
Media Company
1%
Performing Arts
1%
Transportation Company
1%
Recreational Facilities/Services Company
1%
Hospitality Company
1%
Wholesaler/Distributor
1%
Aerospace/Defense Firm
1%
Engineering Company
1%
Consumer Goods Company
1%
 

Prisma SD-WAN reviews

Sort by:
Engineerinfosec67 - PeerSpot user
Senior Information Security Engineer at Westcon-Comstor
Verified user of Prisma SD-WAN
Feb 14, 2025
Centralized management streamlines global network traffic control

Pros

"Prisma SD-WAN offers capabilities such as path selection based on Layer 7 attributes and application quality of service at the application level."

Cons

"Prisma SD-WAN requires a more seamless integration with other Palo Alto solutions, like Prisma Access. "
PeerSpot user
Pcs at a computer software company with 1,001-5,000 employees
Verified user of Prisma SD-WAN
Jan 18, 2023
Product version discussed: 6.01
The portal provides a single pane of glass and zero-touch provisioning

Pros

"I like the link monitoring and analytics. These are the features that set Prisma apart from other products. Prisma works well with large, complex networks. One of my clients is a top bank in the United States, and Prisma has performed well for that customer. "

Cons

"There are two parallel things that we want Palo Alto to work on. First, customers want a unified appliance that does the work of all firewalls in addition to SD-WAN. Second, the cloud presence should be completely automated. If I purchase the SASE architecture, I shouldn't worry about deployments in Prisma Access or on Prisma SD-WAN. It should be deployed in one go. "
Find out what your peers are saying about Prisma SD-WAN. Updated February 2025
841,099 professionals have used our research since 2012.
DS
Cybersecurity Consultant at a tech vendor with 10,001+ employees
Verified user of Prisma SD-WAN
Nov 26, 2024
Offers a dedicated instance hosted in AWS as a backend

Pros

"The AI ops feature streamlines revisions and automates compliance."

Cons

"If Palo Alto could open the platform to manage other SD-WANs, it would be beneficial. "
Libin Joseph - PeerSpot user
Network Administrator at a tech services company with 10,001+ employees
Verified user of Prisma SD-WAN
Nov 27, 2022
Product version discussed: 5.4.3-b9
Administration is very flexible for devices and policies; everything is in a single portal

Pros

"From the main controller, we can administer the customer's devices, QoS, network, and traffic. We can monitor it and we can change and create policies as well as upgrade the software. We can totally control a customer's network from one site, the Prisma SD-WAN portal."

Cons

"I would also like to see improvement in the product training for customers. Palo Alto has not initiated very much training but they have to do so because this is a new product. If you have experience in a legacy environment, and you are moving to Prisma SD-WAN, you don't have a training framework. That is one of the disadvantages."
PeerSpot user
Technical Lead at a tech services company with 10,001+ employees
Verified user of Prisma SD-WAN
Jan 4, 2022
Product version discussed: 5.4.3-B9
We haven't experienced anything ever go down. It has limited documentation on how it manipulates traffic.

Pros

"If the MPLS goes down, there is a really smooth transition for a branch site to take traffic over the Internet. It will advertise the routes of that site in a jiffy. "

Cons

"We are incorporating their zone-based firewalls. Prisma SD-WAN has limited documentation on how it manipulates traffic, e.g., how it is interacting with TCP and UDP. We recently had some traffic that was black holing. We literally had to do packet captures to see that the new zone-based firewall, which runs on top of Prisma SD-WAN, was causing issues."
PeerSpot user
Sr Network Engineer at a financial services firm with 1,001-5,000 employees
Verified user of Prisma SD-WAN
Jan 18, 2023
Product version discussed: 5.6.3-b11
When we switched to this solution, we saw an immediate improvement in our network visibility

Pros

"Prisma's analytics provide a lot of valuable data. I like the internet health chart that shows latency, dropped packets, MOS for data quality, etc. It also runs a continuous speed test in the background. I've used it multiple times to troubleshoot internet connections when the service provider has attempted to claim nothing is wrong with the circuit. It gives me data to send them showing we're not getting the speed we should, or there is constant packet loss. "

Cons

"Customer support is our biggest pain point. The quality of support has gone down a little since we initially deployed this product. I don't know if this is due to turnover at Palo Alto or a lack of training. It is now taking one or two days to get an initial response that says, "Hey, we've looked into this, can you pull this data for us?" In the past, we'd immediately get a response. "
AW
Sr. Networking Engineer at Emerson
Verified user of Prisma SD-WAN
Jun 26, 2024
Is one step ahead and is a one-stop solution

Cons

"Accessibility could be improved. Any new person attempting to access Prisma will have difficulty. It doesn't have CLI available. "
DD
Network SME at Sanofi
Verified user of Prisma SD-WAN
Jan 18, 2023
Product version discussed: 5.63
Much simpler and more intelligent than our Cisco legacy system

Pros

"When it comes to supporting large, complex, network architectures, it's a very simple architecture. The main component is the fabric. It's very easy to troubleshoot if there is an issue happening in the underlying network. "

Cons

"Event correlation and analysis capabilities do not help minimize the number of alarms from a single event. That is the problem. We are getting a lot of incidents, and there is some issue with the correlation. That is still a drawback."