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SCOM Reviews

Vendor: Microsoft
3.9 out of 5
4,772 followers
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What is SCOM?

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Helped 842,388 peers since 2012

Featured SCOM reviews

SCOM mindshare

Product category:
As of March 2025, the mindshare of SCOM in the Event Monitoring category stands at 7.9%, down from 9.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Event Monitoring

PeerAnalyst reports based on SCOM reviews

TypeTitleDate
CategoryEvent MonitoringMar 27, 2025Download
ProductReviews, tips, and advice from real usersMar 27, 2025Download
ComparisonSCOM vs ServiceNow IT Operations ManagementMar 27, 2025Download
ComparisonSCOM vs BMC TrueSight Operations ManagementMar 27, 2025Download
ComparisonSCOM vs IBM Tivoli NetCool OMNIbusMar 27, 2025Download
Suggested products
TitleRatingMindshareRecommending
ServiceNow IT Operations Management4.119.3%94%40 interviewsAdd to research
ScienceLogic4.37.4%93%44 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
11%
Government
10%
Manufacturing Company
8%
Insurance Company
5%
Retailer
5%
Healthcare Company
5%
Energy/Utilities Company
5%
University
4%
Educational Organization
4%
Real Estate/Law Firm
3%
Non Profit
2%
Construction Company
2%
Hospitality Company
2%
Media Company
2%
Transportation Company
1%
Wholesaler/Distributor
1%
Comms Service Provider
1%
Legal Firm
1%
Logistics Company
1%
Outsourcing Company
1%
Performing Arts
1%
Pharma/Biotech Company
1%
Consumer Goods Company
1%
Recreational Facilities/Services Company
1%
Security Firm
1%
Aerospace/Defense Firm
1%

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SCOM reviews

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MF
Network Operations Center at Student Loans Company
Verified user of SCOM
Mar 6, 2025
Faces potential phase-out as monitoring needs evolve while offering reliable basic performance metrics

Pros

"Setting up SCOM is straightforward and takes about an hour as long as you have all your firewalls and DNS settings in place."

Cons

"SCOM is likely to be phased out in favor of more compatible tools like Icinga for application monitoring or when moving to cloud solutions like CloudWatch and Azure."
MarcMermuys - PeerSpot user
ICT System Administrator at College of Europe
Verified user of SCOM
Nov 17, 2024
Has efficient monitoring with robust integration capabilities

Pros

"SCOM integrates several systems and offers correlation features, like setting up everything around Active Directory or DNS."

Cons

"SCOM is not as straightforward in terms of user interface or general experience, which could be improved. "
Find out what your peers are saying about SCOM. Updated March 2025
842,388 professionals have used our research since 2012.
PeerSpot user
Manager, Principle Systems Engineer and team lead at BCX
Verified user of SCOM
Jul 18, 2019
Best all-around, multi-features single interface, cross-platform monitoring solution for complex environment groupings

Pros

"This is a product that does more generally than any of the competing solutions."

Cons

"It lacks certain details that other products do better, like granular access and better application monitoring."
GaneshRp - PeerSpot user
Senior Manager - Monitoring & Observability at a financial services firm with 10,001+ employees
Verified user of SCOM
Aug 25, 2024
Provides end-to-end application monitoring, inbuilt reporting and capable of monitoring the operating system

Pros

"The inbuilt management pack that Microsoft provides is really helpful. I know it's a mature product, and they keep upgrading the management pack. "

Cons

"In future releases, I would like to see APM solutions and dashboards like Grafana. "
BW
Sr. Systems Engineer at Arapahoe County Government
Verified user of SCOM
Nov 11, 2021
Easy to scale, offers helpful maintenance schedules, and free online training is available

Pros

"I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time."

Cons

"I would like to see them improve their network monitoring."
Mohamed Tantawy - PeerSpot user
IT Technical Support Deputy General Manager at a financial services firm with 10,001+ employees
Verified user of SCOM
Jun 30, 2024
Has valuable reporting features and good technical support services

Pros

"Alerts notify the server or service owner of problems, allowing quick decisions or actions to keep the service running based on configured thresholds. "

Cons

"They could provide better dashboards, detailed logs, and reports crucial for monitoring services in real-time. "
Starlen Sass - PeerSpot user
Information Technology Consultant at University of the Witwatersrand
Verified user of SCOM
Feb 28, 2024
Has a good reporting engine, but its monitoring of the cloud-based environment could be improved

Pros

"The solution's reporting engine has given me detailed information on which applications or services I've either failed or about to fail in terms of the predictive makeup on Azure cloud."

Cons

"The solution should have more tools for monitoring the cloud engine versus on-premise."
GV
system engineer 2 at a retailer with 10,001+ employees
Verified user of SCOM
Apr 17, 2024
Has good alerting capabilities and is user-friendly

Pros

"The most valuable features in SCOM are Azure monitoring and integration with Azure Monitor for monitoring Azure-hosted servers from SCOM on-premises. "

Cons

"Direct integration with third-party tools, like ticketing systems, is lacking but would be beneficial."