Reporting, ease of integration with JIRA, and configuration flexibility stand out. Users appreciate the user-friendly interface, test management, test execution, and real-time reporting. Test case creation, artifact maintenance, and dashboard productivity are highlighted. The ability for extra configurations, export/import simplicity, and effective milestone tracking are also valued.
- "I use the solution for test management."
- "The product’s most valuable feature is the UI. The structure of test cases is easy to understand."
- "I use the product to create test cases and share them with my team and manager."
TestRail needs better integration with automation frameworks and Jira, easier custom report creation, improved usability and traceability, and faster customer support. Mainframe testing and a defect management module are requested. Users find the user interface uncomfortable and see room for enhanced reporting, performance, role-based access, and pricing adjustments. Integration with tools like Jenkins is lacking. Users face issues with role assignment and creating links. There are difficulties with the Jira integration and backup restoration.
- "TestRail should improve its pricing."
- "The platform needs improvement regarding performance and creating links."
- "TestRail's user interface is not great. When you use it for the first time, you will be very uncomfortable and not know how to create test cases. It doesn't have a field for preconditions and post-conditions."