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TitanHQ SpamTitan Reviews

Vendor: TitanHQ
4.5 out of 5
Badge Ranked 1
163 followers
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What is TitanHQ SpamTitan?

Featured reviews

TitanHQ SpamTitan mindshare

As of January 2025, the mindshare of TitanHQ SpamTitan in the Email Security category stands at 1.4%, down from 1.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Email Security

PeerAnalyst reports

TypeTitleDate
CategoryEmail SecurityJan 10, 2025Download
ProductReviews, tips, and advice from real usersJan 10, 2025Download
ComparisonTitanHQ SpamTitan vs Microsoft Defender for Office 365Jan 10, 2025Download
ComparisonTitanHQ SpamTitan vs Proofpoint Email ProtectionJan 10, 2025Download
ComparisonTitanHQ SpamTitan vs Cisco Secure EmailJan 10, 2025Download
Suggested products
TitleRatingMindshareRecommending
Microsoft Defender for Office 3654.215.4%97%47 interviewsAdd to research
Proofpoint Email Protection4.29.0%95%50 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
20%
Manufacturing Company
12%
Financial Services Firm
7%
Comms Service Provider
6%
Real Estate/Law Firm
5%
Retailer
4%
University
4%
Educational Organization
4%
Government
4%
Construction Company
4%
Media Company
3%
Legal Firm
3%
Healthcare Company
3%
Non Profit
3%
Insurance Company
3%
Performing Arts
2%
Energy/Utilities Company
2%
Hospitality Company
2%
Wholesaler/Distributor
1%
Outsourcing Company
1%
Recreational Facilities/Services Company
1%
Consumer Goods Company
1%
Pharma/Biotech Company
1%
Sports Company
1%
Transportation Company
1%

Learn more about TitanHQ SpamTitan

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TitanHQ SpamTitan reviews

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Pusa Alexandru-Catalin - PeerSpot user
Managing Partner at Cabinet Avocat Pusa Alexandru Catalin
Verified user of TitanHQ SpamTitan
May 4, 2024
Outdated user-interface and offers basic functionality, they have great marketing but only deliver the basics

Pros

"It filters some of the spam."

Cons

"It works when it wants to, it doesn't want, it doesn't work. "
Allan Smith - PeerSpot user
Chief Technology Starategist at Code Vapor LLC
Verified user of TitanHQ SpamTitan
Dec 11, 2022
Has the ability to easily see what was blocked, enabling users to restore emails they were expecting with the click of a button

Pros

"I like the notifications SpamTitan sends. Other products require the user to log into the system to see if something was blocked. SpamTitan sends users an email showing them any potential spam that was blocked and they can click on it to release it. It's much easier for the end-user. "

Cons

"The report comes out every morning. If a valid email gets blocked, I won't know about it until the next morning unless I log into the system to check, but it's quite a bit of work. Some users have requested that they get the report more often than once a day. If someone booked an airline flight or something that's time-sensitive and it gets blocked, they wouldn't find out until the next day. By then, it's probably too late. They would like notifications more often than once daily. "
Find out what your peers are saying about TitanHQ SpamTitan. Updated December 2024
830,526 professionals have used our research since 2012.
PR
Director of Network Services at M2 Systems Corporation
Verified user of TitanHQ SpamTitan
Dec 11, 2022
It's easy to install and administer, and it's competitively priced

Pros

"We get reports on blocked emails. I review them weekly to see who the heavy hitters are inside the office. We need our email addresses out there to do business, so we have sales and customer service email addresses that need to be out there. Those are the biggest targets for spam. SpamTitan cuts down the amount of spam that we receive, but it's about the same as Barracuda. "

Cons

"Initially, I had some issues where we were getting emails coming in that appeared to come in from our own internal domain. My company is called M2 Systems, so our domain name is M2-corp.com. I had to get on with support twice to get them to help me mitigate or block that from happening. "
Lior Mizrachi - PeerSpot user
CTO at Genie Support
Verified user of TitanHQ SpamTitan
Dec 11, 2022
Highly accurate, reduces the number of service calls, and has a fair price

Pros

"It has reduced the risk of getting viruses from emails by almost a hundred percent. We are giving services to hundreds of companies, and it makes our work a lot easier when SpamTitan is filtering threats."

Cons

"It should have reporting capability. It has logs, which are very extensive. It catches all the SMTP connections to the servers, but when you have hundreds of domains, you need to wait for about an hour for the logs to open, and there are millions of lines. If you want to find something specific, such as an email coming or an IP connection, and you want to troubleshoot that, it's very hard. So, I would recommend building a reporting system or log viewer with some filters. Currently, it is everything or nothing."
DM
CEO at EOPEN Solutions Inc.
Verified user of TitanHQ SpamTitan
Mar 21, 2022
If you need to release an email, it is easy to find

Pros

"We have just one place to go and look at things, which makes it a lot easier for us. Our users like the fact that it is granular when they look at it. Some guys are really proficient in certain areas and this lends itself to that, which is good. They can then learn the other parts that they didn't have when we were on other systems. You can just log into the back-end and can see everything or whatever you want to see. If you need to actually go through the email and look for one to release, it is easy to find. "

Cons

"Sometimes, things can get caught back in spam that you had previously released. Without going in, releasing the whole domain, and opening it up, since you don't want to do that often because the company can get infected as well, I have a couple of things that I previously released show back up again. I don't understand why this is happening, but I would like to know why it happened, e.g., did an algorithm change? It is important to know if I released an email last week why it was caught in spam the following week."
AbhijitMukherji - PeerSpot user
IT Head at Dee Development
Verified user of TitanHQ SpamTitan
Nov 26, 2024
Helped us maintain a zero threat level, which is fantastic

Pros

"SpamTitan is extremely easy to learn and use."

Cons

"The GUI is problematic."
Walter William Holliday - PeerSpot user
Enterprise Architect at Unified System Solutions, Ltd.
Verified user of TitanHQ SpamTitan
Aug 15, 2022
Saves me time looking through junk email, as well as throughput resources

Pros

"I had server issues but I still needed to be able to look at what emails I would have received if my email server had been working correctly. SpamTitan has a reporting functionality that showed me what emails would have been sent. I could actually see the content of those emails."

Cons

"I'm a contractor, I get an awful lot of organizations that are spammy in nature with respect to trying to recruit people. SpamTitan is a little more aggressive than I'd like it to be with respect to filtering some of those out, especially when I'm looking for a contract."
Owen Aaron - PeerSpot user
Information Systems Manager at a performing arts with 11-50 employees
Verified user of TitanHQ SpamTitan
Jul 26, 2022
Saves headaches for our employees and provides cost-effective protection

Pros

"It works as it should. It allows users to manage emails that they receive, meaning they can set up whitelists and blacklists. "

Cons

"The big issue that I've had is that the length of time that an email is kept in quarantine is only seven days and, in some cases, it is not even seven days... if I had a 20-day or 30-day repository, if someone came to me and said, "Hey, I can't get this back," I could end up getting it to them from the archive. "