Trello Reviews

Name: Trello
Brand: Atlassian
Rating: 4.2 (43 reviews)

4.2 out of 5

43 reviews
91% willing to recommend

340 followers

What is Trello?

Trello is the visual collaboration tool that creates a shared perspective on any project. Trello’s boards, lists and cards enable you to organize and prioritize your personal and work life in a fun, flexible and rewarding way.

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Trello is the #8 ranked solution in top Project Management Software. PeerSpot users give Trello an average rating of 8.4 out of 10. Trello is most commonly compared to Jira: Trello vs Jira. Trello is popular among the midsize enterprise segment, accounting for 79% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 78% of all views.

Helped 848,253 peers since 2012

Featured Trello reviews

Akshat Prakash

Consultant at BP

The product has features to support project management workflows and team collaborations. I was using a free version for my personal use and for managing my private activities, and both times, I saw that the tool did the job. I used Trello's board and card system of training with Kanban task management format to handle work in progress and to see whether it has already been completed. I would say that the tool was decent in the aforementioned area. I used the product's mobile version and the handheld device version, and I can say that it was easy to use. In general, the tool's app was quite easy to use. It is definitely a product which is quite highly rated by others. The mobile application functionality affected my productivity in a good way. It is quite good because, if I remember correctly, I could set some reminders for pending tasks. The tool did improve my productivity. The tool did help me deal with my personal backlog and to-do activities. As a beginner-level user, I found the tool very helpful and intuitive. From my friends, I came to know that it is an application that can be used in a wide enterprise setup. If you have an option, you can try it. I rate the overall tool a nine to ten out of ten.

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Ariel Lindenfeld

Director of Product Management at PeerSpot

There can be bugs sometimes. When more than one person tries to edit the description at the same time, it can do some unexpected things. I would like to see that improved. Sometimes they add new features, which can be either welcome or odd. More control over email notifications would also be helpful.

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Priya Batish

Group Manager at IBM

Trello is already a very rich tool with Analytics and automation capabilities and ability to integrate with multiple storage formats One can also customise their categories according to one’s needs and add validation rules to that. What I have especially found useful are the analytic capability with the ability to create ready to consume charts etc and give various slices and dices of it. I think the only additions I can think of are possibly enabling Many more categories such as whether it is a risk or defect or issue And, possibly RAG status can also be enabled at a checklist level We are exploring the Gantt chart capabilities of the solution and would like to see a strong Gantt chart capability to give us a one shot linear view of the project

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Trello mindshare

As of April 2025, the mindshare of Trello in the Project Management Software category stands at 3.1%, up from 2.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Project Management Software

PeerAnalyst reports based on Trello reviews

Type	Title	Date
Category	Project Management Software	Apr 19, 2025	Download
Product	Reviews, tips, and advice from real users	Apr 19, 2025	Download
Comparison	Trello vs monday.com	Apr 19, 2025	Download
Comparison	Trello vs Jira	Apr 19, 2025	Download
Comparison	Trello vs Microsoft Project	Apr 19, 2025	Download

Title	Rating	Mindshare	Recommending
Jira	4.1	9.0%	91%	274 interviews Add to research
monday.com	4.7	6.4%	98%	227 interviews Add to research

Valuable Features

Trello's valuable features include drag-and-drop functionality, efficient task management, integration with calendars, Kanban boards for clear visualization, notifications, modern interface, customization with labels and images, and user-friendly design. It simplifies project tracking, enhances collaboration, and suits various platforms. Its intuitive layout, automated notifications, and tagging capabilities streamline workflows, making it accessible to technical and non-technical users alike while supporting efficient communication and organization across teams.

"Trello simplifies collaboration, reducing long email chains that are hard to follow."
"Just being able to manage tasks very easily is one of the best features Trello offers."
"Trello definitely saves time and makes things a lot easier, except when it's buggy."

Room for Improvement

Users find Trello can experience bugs, especially during simultaneous edits, and could benefit from better email notification control. Notifications often overwhelm inboxes, while integration with other tools and voice messaging needs enhancement. Searching for cards, linking tasks, and handling heavy data loads require improvement. Pricing and feature tiers could be more flexible. Adding time-tracking, stronger automation, and video conferencing would enhance its capabilities. The user interface remains popular, but more onboarding support is desired.

"Improvement can be made in accessing cards via email for easier communication."
"Trello could be improved by having a better notification system. Currently, notifications flood my inbox, making it hard to differentiate what I actually need to open."
"There can be bugs sometimes. When more than one person tries to edit the description at the same time, it can do some unexpected things."

ROI

Several users mention that Trello provides value by organizing tasks efficiently and saving time, helping to minimize meetings. Although specific ROI metrics are not always available, it is widely believed that Trello contributes by enhancing workflow and reducing communication errors. Those utilizing the free version indicate an infinite return, while others highlight the tool's ability to manage clutter and plan activities effectively, suggesting significant perceived value.

Pricing

Enterprise users find Trello's free version sufficient for basic needs, but many agree paid plans offer more features. Pricing for the paid version starts around $6 per license, with other plans costing up to $12 monthly. Reviews highlight its affordability compared to similar tools, although some users suggest Trello could lower prices. Scalability is noted positively, as licensing accommodates team growth. Overall, Trello is considered price-efficient for small to mid-size businesses.

"We are using the open-source version of Trello."
"I do believe that Trello has a licensed version, but I used the free version of the tool with limited capabilities."
"We didn't need to pay for the solution."

Popular Use Cases

Many organizations use Trello for project and task management, facilitating team collaboration and communication. It is often utilized for keeping track of progress across various departments such as marketing, development, and administration. Trello's Kanban-style organization helps in managing workflows, setting priorities, and tracking the stages of tasks. Its cloud-based nature allows for easy setup and management of boards, lists, and cards, supporting both professional projects and personal task organization.

Service and Support

Many users report no contact with Trello customer service, finding it intuitive and relying on online resources. Some mention satisfactory responses from Atlassian's support, though time zone delays occur. A few describe issues with response times and escalations. Generally, Trello's web and email support are deemed good. Where issues arise, forums and documentation precede direct contact. Tech-savvy users often bypass support altogether. Availability of tech support varies, with mixed experiences reported.

Deployment

Trello's initial setup is simple and user-friendly, often completed in a short time. Many users find it intuitive, with straightforward steps for installation. The process involves browser-based operations or app downloads on Android and iOS. It's cloud-based, requiring minimal maintenance after setup. Teams can customize stages and create tasks easily. Compared to other tools, Trello is less complex, especially for tech-savvy users, providing an immediate and effortless experience.

Scalability

Trello is scalable for small to medium-sized teams, with ease in expanding user numbers. Some see it as a good fit for large projects, while others note limitations compared to larger tools like Jira. Ratings vary, with some users rating scalability high. Constraints, such as board limits, suggest it may not suit enterprise-level needs. Flexibility is appreciated, though areas for enhancement exist, especially for managerial features.

Stability

Trello is primarily described as stable, with minimal issues reported. Users highlight its reliability, mentioning no crashes or freezes. Some note performance issues when handling large volumes of data. Positive ratings vary, mostly between eight to ten. Occasional slowdowns are mentioned, but these don't significantly impact usage. Users appreciate that updates occur without disrupting work, reflecting satisfaction with its performance in diverse scenarios.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Trello Buyer's Guide for additional reliable information.