Appian Reviews

The initial setup was seamless. We didn't run into any hardships at all.

The solution's stability is pretty good.

While we haven't tried to scale yet, we see that there might be potential to do so in the future.

We've had some issues in regards to functionality.

We are currently facing some challenges regarding the potential of using more advanced instruction in order to compare items. We'd like to have more modules so that we can understand the solution a bit better.

I would like to see more complete university tools. For example, with UiPath, I have had a good experience related to a free course in order to provide some users some different levels of knowledge. This extra training helps users not only use the solution but to develop further within the tool.

We're currently working with the solution in order to build a report on its usability. The solution is quite new to us.

The stability was satisfactory. We did have some issues regarding the connectivity. For example, in the conference room, there is no connection anywhere. We sometimes lose connection even when we don't have problems with our network. It's very strange. We don't know why this happens.

We believe the scalability will be good. It has a good perspective in order to escalate the durations, however, unfortunately, we haven't been able to test the market to measure the potential for expansion.

We are in the testing phase, however, if we do decide to deploy the product, our plan is to scale from 20 to 300 users in the near future.

This is our first test regarding RPA. We don't have any other previous experience with other solutions.

We found the initial setup to be quite straightforward and very easy. It was not complex in any way. A company shouldn't have issues implementing it.

To completely deploy everything took about a week. It wasn't too long of a process.

We used consultants and our own IT department to handle the implementation.

The licensing will be on a monthly basis. We are estimating that cost to be around $2000 to maybe $3,000 per month. We don't foresee any costs above that.

We're just a customer and an end-user. We don't have a relationship with the company.

Currently, we are in the middle of a test pilot. We have about 20 users experimenting with the solution as we speak.

I would recommend the solution to others. However, I would advise them to measure the requirements associated with the complexity of implementation related to how much coding they need, how complex their interactions will be. These variables may be factors when choosing which tool to use.

I would rate the solution at an eight out of ten.

We primarily use the solution for office automation purposes.

The Sites features are very nice. We use it extensively.

We have Tempo reports and we enjoy that it has Tempo functionality. 

The interface is very good. Our clients really seem to like that.

The product has a very good mobile app.

Overall, the features of the product are very helpful.

It's a solution that doesn't really need a lot of coding, if at all. It's very drag-and-drop. That's what makes it so easy to use.

The product offers a lot of good integration capabilities.

We have clients that want to use Office 365, Microsoft Analytics, and Power Apps. Appian just isn't the same as using something specifically designed to cater to the Microsoft Suite.

The solution used to be a bit more difficult to use, but we've added Tempo and now everything is much easier. We can do things very quickly.

I've been using the solution for about 15 years or so. It's been well over a decade.

As a person that's more in development, I've never tested the stability or noted any weakness in its reliability.

I'm more on the development side of things and therefore haven't really been exposed to the scalability aspect of the solution. I don't know if it's possible or not.

Currently, we don't have much of a need for technical support. I personally have never been in touch with them. I can't speak to their knowledgeability or responsiveness.

I don't deal with the financial aspect of the solution. I'm not sure how much it costs or if it is expensive or affordable.

I want to migrate to Microsoft PowerApps. I'm actually looking for the feasibility of migrating the existing Appian objects into PowerApps.

We are Appian integration partners.

We have multiple clients using Appian, although some want to move over to Microsoft.

I would recommend the solution. It's quite easy to use, and the drag-and-drop functionality is great. For example, we have database records, and therefore we can easily pull the data from the database and connect and run the process. It's very easy when it's compared to previous versions. One thing to note, however, is that we do have a lot of memory. The memory has to be maintained and managed properly, otherwise, the system performance will come down.

I would rate the solution at a nine out of ten. There really is nothing like it on the market right now.

It is a business process management platform. We used it while working on a loan origination process for a bank.

The product's most valuable feature is the low code aspect of development. We can develop an end-to-end VPN solution using a single platform. It is easier to focus on business cases and problems rather than consume much time in the development process.

The product’s pricing could be improved from the developers' perspective.

We have been using Appian for a year and a half.

I rate the software’s stability a nine out of ten.

We can resolve many issues with the help of their community and documentation or in-house trial and error.

The initial setup for the on-cloud platform is quite straightforward. 

We can implement the on-premise version in-house. However, Appian helps us set up cloud-based clusters.

We purchase the software’s yearly license. The cost is calculated on a per-user basis. It might be expensive for small and mid-sized enterprises.

I recommend Appian to others and rate it a nine out of ten.

We use this solution to provide us with real-time data on all connected systems — for a continuous process workflow.

Within our company, there are roughly 45 people using this solution — mostly developers. We have two admins that handle all maintenance-related issues.

Appian has enabled us tо аutоmаtе busіnеss рrосеssеs much faster sо thаt оur usеrs саn rерlісаtе thеm аnd use them on a daily basis to improve their productivity. 

The most important and the most notable feature is that it provides us with real-time data on all connected systems in terms of how they're integrated with each other and how they are performing in a workflow manner.

The graphical user interface could be easier to use. It should be simplified. When we're dealing with a large number of complex applications, the user interface is not the best. There could be a simpler design especially when it comes to providing a view on handling large users/user groups. 

I have been using Appian for two years.

This solution is very stable and robust. The updates definitely work. I've never had to roll back an update.

It works very well actually across systems. It can work across multiple complex systems, as well. There's no problem when it comes to scaling up and scaling out. Still, the interconnections, in terms of provisions of real-time data, can be a little clunky as the current graphical user interface has some issues.

The initial setup was fairly simple and straightforward. It's pretty much plug-and-play.

Deployment time depends on the environment and the use case. It can take anywhere from two weeks to six weeks.

When it comes to connecting multiple systems, Appian fares much better compared to Pega.

First, you have to understand the business logic behind all of your systems before you start developing and interconnecting the systems, and the process flows across the systems. That's the best advice I have.

Overall, on a scale from one to ten, I would give this solution a rating of eight.

In terms of the traffic, the user interface should be improved so that it provides real-time data for complex connections between systems. If that is improved, I would give this solution a higher rating. Otherwise, it's a very stable and very robust product.

• Low code development: Code can be developed pretty quickly which leads to less turnaround time for automation of business processes.
• Ease of use: Any normal developer can pick up the development techniques pretty quickly.
• Regular updates: There are regular updates, as per market and as per client's requirements.
• Professional support: If you are stuck somewhere during the entire project lifecycle, the support team is ready anytime, so that timelines are met properly.

This product has helped in automating a lot of flows in a lot less time, which has actually reduced manual errors and enhanced quality assurance.

Architecture of product and scalabiility issues.

For three years, from version 7.8 to 17.2.

Not much, but sometimes very minor issues on tier 0, 1 applications.

Not much, but again if high usage is not anticipated while gathering the requirements, the tool becomes slow sometimes, which is not good for tier 0 applications.

10 out of 10.

No, I didn't use any.

It's straightforward, like any other normal tool installation or deployment.

I have no idea about this, as my senior management has been dealing with this.

Not before; but after I evaluated Pega.

It's good to implement this product for automation.

For a majority of Appian use cases, it's more about business process workflow. Primarily, the ones that have high logic on the coding perspective and more on the backend processing. We deploy Appian in that particular setup.

We are using version 21 of Appian. For a majority of our customers, the solution is deployed on cloud.

It's heavy on business processing in terms of logic, process workflows, and primarily on the process design modeler. Appian is really great at that. In terms of the full stack set from a low-code platform perspective, it's definitely an eye opener since it can be deployed via mobile app and on the web as well.

What could be improved is more on the front end perspective, like the user interface and the mobile application aspect. It could be tweaked to make it more sexy or more appealing from business to consumer.

Appian has a good lineup of features already. Upfront, I believe there is also RPA intelligent document processing. We need to fully maximize those features with our customers, like how they can be focusing on the artificial intelligence or machine learning perspective, and the detailed or more advanced intelligent document processing. I believe right now they can only cater to PDF files, so maybe in the future other types of files can be processed.

I am currently using Appian. We are a reseller of the solution.

Appian is stable as long as the design is properly worked on or the architectural design is based on the best practice. I think the best practices are being cascaded to us as a partner and with our clients as well.

In terms of scalability and flexibility, it could be a mix of things. It's flexible in the sense that it can be upgraded or scaled initially or in a fast manner. But if it can be done abruptly, maybe due to processing or maybe even involvement internally, that would be some sort of cause for delay. So it's not fully scalable per se, but what is being offered by Appian is quite flexible enough to cater to the needs of our end users or customers.

I believe technical support offers a premier support perspective. It's on a global setting, but maybe we can have a different setting for the Philippines. That's the angle we are looking into to work with our partner.

Overall, it's good. They are providing 24/7 support.

Appian is the first low-code platform that I've handled. I came from a hardware background.

It's quite easy and fast specifically for a new client to onboard an Appian solution or Appian platform. It would be more like quick provisioning, primarily for all the environments involved. Appian is actually providing services also with the cloud set up.

Deployment depends on the complexity of the application. One or two people could deploy Appian given the circumstances of the full visibility or full awareness.

There's definitely an ROI on the usage of Appian. In terms of digital transformation, it could be people, processes, and technology. If it goes hand in hand, the client or the customer will be achieving their vision, goals, and objectives. We have clients that have that particular vision in mind, and they're actually in their ROI setting as well.

I would rate this solution 9 out of 10. 

For someone who is looking to implement Appian, my advice is definitely don't think twice. I mean, if you need automation, definitely there's a solution that would cater to their needs. As long as they know what they want or what they need to digitize, Appian would be there to support the transformation that their corporation or their company would be needing in the future. My advice is don't be scared of the changes and be open to the digital shift.

We are currently using the latest version. We are a low-code platform. Using this product we can easily deploy a process. It will easily create a business process in the minimum time and the minimum effort. It's easy to manage the Business Process Management (BPM) tool. We are Appian partners.

I cannot see any drawback in this actually. It's a market leader in BPM tools right now, Appian. Its UI and performance are very nice.

In terms of interface, it's very good. In terms of infrastructure, it's amazing and already using multiple tools behind the scenes. It's a low-code platform, so it's very easy to implement.

It is very expensive. It is also not easy to learn. Training tutorials could be improved.

We have been using Appian for the last three years. We use it on the cloud and on-premise. We have over 100 users using this tool.

It is a stable product.

It's highly scalable and highly secure. We can also create distributed environments.

The support is great. So actually I'm working as an Appian system administrator. We provide support to our clients.

No, it's not that easy to install, it's a bit difficult to install. But it's a very powerful tool because this product it's a combination of multiple technologies. So that's why.  Implementation is easy in the front end, but when we install it, it's not that straightforward. It takes about 45 minutes to one hour to install. I implemented it myself.

I implemented Appian in-house.

There are two ways to buy the Appian. For the on-premises you have to buy the license; or on the cloud, you have to pay per user. It's an enterprise tool and can be used by enterprises only. So it's a very expensive tool.

If anyone has to work on a BPM, then it's the best tool, and it's currently the market leader in terms of BPM in our country. In the BPM category, I will rate 10 out of 10 for this product.

We use for this solution for organizing and distribution for supermarkets, for coordinating the disposition of expired goods in the supermarket.

It is also used internally, to structure the budget; also for task scheduling and tracking.

It has improved the organization by defining activity ownership. When we give ownership to the right user, processes go very fast. Before it wasn't very good. It was slow. Now, with this application, you can see the bottlenecks, where the business processes is slow. There is a lot of information from it. 

• I think the interface is a good feature because it's simple to use and you can quickly develop the users' interface. 
• The Application Designer is also very user friendly. 
• There are a lot of plug-ins that you can use and, for the most part, they are free.

Something they need to improve is, it is difficult to catch errors. When there's an administration error you can't catch the error, and it is there until the administrator addresses it. This is a problem because if you are the developer, you try to catch the error but you can't. The process will stop. There is a workaround but it would be pretty cool of you could catch the error before. 

Another limit is the reporting. The reporting is not as good as in similar products. They need to improve on that side.

They could also improve the dashboards.

No issues with stability.

We haven't encountered any issues because we use small processes. We have not had any problem with the amount of work or data it can handle.

Their technical support is good. There is a community which will, for the most part, answer problems. But if you have a big problem and you need support from Appian, they are a little slow, but they are good; they provide good answers.

We didn't have previous solution.

No it was not complicated. It was simple.

It's good value for the price.

I only saw demos of Pegasystems and IBM. We selected between Pega, IBM, and Appian. Appian was cheaper than the others when we saw these three solutions. As of now, I don't know about the pricing.

Be sure to use the product in the correct way and don't ask the product to make up for experience in BPM.