Appian Reviews

Appian is primarily used for building workflows and low code applications.

Appian helps you do a lot of things. It's easy to configure and build an application platform, and it offers a lot of features. It's flexible so you can reuse it for a variety of use cases.

While Appian is generally flexible, it's rigid in some ways, doesn't allow you lot of options to cutomize. It takes longer to do something that isn't available out of the box. 

I've been using Appian for a couple of years.

Appian is stable.

Appian is scalable. We have a few more ongoing deployments, so the number of users will definitely go up.

There can be some improvement in support, start giving customer more importance than process

Neutral

The cloud version is managed by Appian, so it doesn't take a lot of time. 

The cost of Appian varies depending on the kind of license, and there are no additional costs that I'm aware of. 

I rate Appian eight out of 10.

• Low code development: Code can be developed pretty quickly which leads to less turnaround time for automation of business processes.
• Ease of use: Any normal developer can pick up the development techniques pretty quickly.
• Regular updates: There are regular updates, as per market and as per client's requirements.
• Professional support: If you are stuck somewhere during the entire project lifecycle, the support team is ready anytime, so that timelines are met properly.

This product has helped in automating a lot of flows in a lot less time, which has actually reduced manual errors and enhanced quality assurance.

Architecture of product and scalabiility issues.

For three years, from version 7.8 to 17.2.

Not much, but sometimes very minor issues on tier 0, 1 applications.

Not much, but again if high usage is not anticipated while gathering the requirements, the tool becomes slow sometimes, which is not good for tier 0 applications.

10 out of 10.

No, I didn't use any.

It's straightforward, like any other normal tool installation or deployment.

I have no idea about this, as my senior management has been dealing with this.

Not before; but after I evaluated Pega.

It's good to implement this product for automation.

The initial setup was seamless. We didn't run into any hardships at all.

The solution's stability is pretty good.

While we haven't tried to scale yet, we see that there might be potential to do so in the future.

We've had some issues in regards to functionality.

We are currently facing some challenges regarding the potential of using more advanced instruction in order to compare items. We'd like to have more modules so that we can understand the solution a bit better.

I would like to see more complete university tools. For example, with UiPath, I have had a good experience related to a free course in order to provide some users some different levels of knowledge. This extra training helps users not only use the solution but to develop further within the tool.

We're currently working with the solution in order to build a report on its usability. The solution is quite new to us.

The stability was satisfactory. We did have some issues regarding the connectivity. For example, in the conference room, there is no connection anywhere. We sometimes lose connection even when we don't have problems with our network. It's very strange. We don't know why this happens.

We believe the scalability will be good. It has a good perspective in order to escalate the durations, however, unfortunately, we haven't been able to test the market to measure the potential for expansion.

We are in the testing phase, however, if we do decide to deploy the product, our plan is to scale from 20 to 300 users in the near future.

This is our first test regarding RPA. We don't have any other previous experience with other solutions.

We found the initial setup to be quite straightforward and very easy. It was not complex in any way. A company shouldn't have issues implementing it.

To completely deploy everything took about a week. It wasn't too long of a process.

We used consultants and our own IT department to handle the implementation.

The licensing will be on a monthly basis. We are estimating that cost to be around $2000 to maybe $3,000 per month. We don't foresee any costs above that.

We're just a customer and an end-user. We don't have a relationship with the company.

Currently, we are in the middle of a test pilot. We have about 20 users experimenting with the solution as we speak.

I would recommend the solution to others. However, I would advise them to measure the requirements associated with the complexity of implementation related to how much coding they need, how complex their interactions will be. These variables may be factors when choosing which tool to use.

I would rate the solution at an eight out of ten.

We primarily use the solution for office automation purposes.

The Sites features are very nice. We use it extensively.

We have Tempo reports and we enjoy that it has Tempo functionality. 

The interface is very good. Our clients really seem to like that.

The product has a very good mobile app.

Overall, the features of the product are very helpful.

It's a solution that doesn't really need a lot of coding, if at all. It's very drag-and-drop. That's what makes it so easy to use.

The product offers a lot of good integration capabilities.

We have clients that want to use Office 365, Microsoft Analytics, and Power Apps. Appian just isn't the same as using something specifically designed to cater to the Microsoft Suite.

The solution used to be a bit more difficult to use, but we've added Tempo and now everything is much easier. We can do things very quickly.

I've been using the solution for about 15 years or so. It's been well over a decade.

As a person that's more in development, I've never tested the stability or noted any weakness in its reliability.

I'm more on the development side of things and therefore haven't really been exposed to the scalability aspect of the solution. I don't know if it's possible or not.

Currently, we don't have much of a need for technical support. I personally have never been in touch with them. I can't speak to their knowledgeability or responsiveness.

I don't deal with the financial aspect of the solution. I'm not sure how much it costs or if it is expensive or affordable.

I want to migrate to Microsoft PowerApps. I'm actually looking for the feasibility of migrating the existing Appian objects into PowerApps.

We are Appian integration partners.

We have multiple clients using Appian, although some want to move over to Microsoft.

I would recommend the solution. It's quite easy to use, and the drag-and-drop functionality is great. For example, we have database records, and therefore we can easily pull the data from the database and connect and run the process. It's very easy when it's compared to previous versions. One thing to note, however, is that we do have a lot of memory. The memory has to be maintained and managed properly, otherwise, the system performance will come down.

I would rate the solution at a nine out of ten. There really is nothing like it on the market right now.

It is a business process management platform. We used it while working on a loan origination process for a bank.

The product's most valuable feature is the low code aspect of development. We can develop an end-to-end VPN solution using a single platform. It is easier to focus on business cases and problems rather than consume much time in the development process.

The product’s pricing could be improved from the developers' perspective.

We have been using Appian for a year and a half.

I rate the software’s stability a nine out of ten.

We can resolve many issues with the help of their community and documentation or in-house trial and error.

The initial setup for the on-cloud platform is quite straightforward. 

We can implement the on-premise version in-house. However, Appian helps us set up cloud-based clusters.

We purchase the software’s yearly license. The cost is calculated on a per-user basis. It might be expensive for small and mid-sized enterprises.

I recommend Appian to others and rate it a nine out of ten.

We are currently using the latest version. We are a low-code platform. Using this product we can easily deploy a process. It will easily create a business process in the minimum time and the minimum effort. It's easy to manage the Business Process Management (BPM) tool. We are Appian partners.

I cannot see any drawback in this actually. It's a market leader in BPM tools right now, Appian. Its UI and performance are very nice.

In terms of interface, it's very good. In terms of infrastructure, it's amazing and already using multiple tools behind the scenes. It's a low-code platform, so it's very easy to implement.

It is very expensive. It is also not easy to learn. Training tutorials could be improved.

We have been using Appian for the last three years. We use it on the cloud and on-premise. We have over 100 users using this tool.

It is a stable product.

It's highly scalable and highly secure. We can also create distributed environments.

The support is great. So actually I'm working as an Appian system administrator. We provide support to our clients.

No, it's not that easy to install, it's a bit difficult to install. But it's a very powerful tool because this product it's a combination of multiple technologies. So that's why.  Implementation is easy in the front end, but when we install it, it's not that straightforward. It takes about 45 minutes to one hour to install. I implemented it myself.

I implemented Appian in-house.

There are two ways to buy the Appian. For the on-premises you have to buy the license; or on the cloud, you have to pay per user. It's an enterprise tool and can be used by enterprises only. So it's a very expensive tool.

If anyone has to work on a BPM, then it's the best tool, and it's currently the market leader in terms of BPM in our country. In the BPM category, I will rate 10 out of 10 for this product.

We use Appian for HR onboarding and a couple other places in the company.

In particular we use it for workflows in HR onboarding. Any time that we're hiring new people, we have an application that assigns different tasks for computers, for making sure they're set up on insurance, their emails; all of that stuff is assigned to them prior to starting to work.

Accountability is probably the most affected. Knowing that a task has been assigned, that you're following a specific process, and that the task has been completed, gives you that accountability throughout the organization. It enables us to know that, when we bring new people on, they're ready to start right away.

It's being able to manage the workflow, to assign tasks, to have notification that a task has been completed. It's basically what any BPM solution is going to provide.

What stands out are the 

• speed of the product
• quick, easy development 
• visual diagramming. 

Those are the features that really stand out.

I don't know that I would have any specific areas for improvement.

It's very stable. We have not experienced any problems with it.

Considering that organizations like the US Army use it, worldwide, globally, it's able to scale up from supporting an organization of 50 to an organization of thousands. There is no issue with scalability.

I have not had any reason to call tech support, but my peers that I've talked with, who have interfaced with tech support, say it's fast, it's responsive. They get the issues resolved immediately.

Again, we haven't had any problems with tech support whatsoever.

We had used a homegrown solution. We do custom development, software development work, or that was our legacy. Maintaining that homegrown solution over time just proved to be ineffective. Appian provided a much better solution at a lower overall cost.

It's very straightforward. If you've got somebody who comes from a workflow background they're going to understand it, and find it very simple. It's very intuitive. We didn't have any issues in setting it up or getting started with it.

I think that most companies do not do a good job of really looking at the return on investment. They typically do not have a good feel for what their costs are, going in, of manual processes or of a homegrown solution they've developed.

Being able to calculate an ROI, I've seen that to be very difficult for most clients that I've dealt with. I think that's an element that's missing a lot in technology today. Make sure you evaluate your total cost before you're ready to make a decision.

I think that if somebody is really serious at looking at business value, then by all means, the product is well worth the value. You get representative business value for the price that you pay for the product, and for the implementation of the product.

We evaluated several different options. Pegasystems is one. I'm not sure about K2, but there were multiple options available. If you look at the industry reports there are numerous solutions listed. We felt that Appian, for the value and for the ease of use, and for the mobile capability, was the best solution.

I would give it a nine out 10. I don't think any product is ever perfect, but I think that Appian is one of them that comes closest to that mark. When you consider the capability, what it can do, consider the price, consider the different advantages that it has, I think it's a superior product. It's one that we use. We're very pleased with it. Most customers that I've talked to have been very, very pleased with their selection.

I understand that you can go with an off-the-shelf product that's going to get you 70%, maybe 75% of the capability you want. You're going to have to tweak it and do some elements of custom work that are most likely going to drive the cost up. You need to consider that, versus a product like Appian that allows you to really tailor the solution to fit your particular environment. I think that's the best advice I would give somebody, is to make sure that you're looking at it honestly before you go down that road.

For a majority of Appian use cases, it's more about business process workflow. Primarily, the ones that have high logic on the coding perspective and more on the backend processing. We deploy Appian in that particular setup.

We are using version 21 of Appian. For a majority of our customers, the solution is deployed on cloud.

It's heavy on business processing in terms of logic, process workflows, and primarily on the process design modeler. Appian is really great at that. In terms of the full stack set from a low-code platform perspective, it's definitely an eye opener since it can be deployed via mobile app and on the web as well.

What could be improved is more on the front end perspective, like the user interface and the mobile application aspect. It could be tweaked to make it more sexy or more appealing from business to consumer.

Appian has a good lineup of features already. Upfront, I believe there is also RPA intelligent document processing. We need to fully maximize those features with our customers, like how they can be focusing on the artificial intelligence or machine learning perspective, and the detailed or more advanced intelligent document processing. I believe right now they can only cater to PDF files, so maybe in the future other types of files can be processed.

I am currently using Appian. We are a reseller of the solution.

Appian is stable as long as the design is properly worked on or the architectural design is based on the best practice. I think the best practices are being cascaded to us as a partner and with our clients as well.

In terms of scalability and flexibility, it could be a mix of things. It's flexible in the sense that it can be upgraded or scaled initially or in a fast manner. But if it can be done abruptly, maybe due to processing or maybe even involvement internally, that would be some sort of cause for delay. So it's not fully scalable per se, but what is being offered by Appian is quite flexible enough to cater to the needs of our end users or customers.

I believe technical support offers a premier support perspective. It's on a global setting, but maybe we can have a different setting for the Philippines. That's the angle we are looking into to work with our partner.

Overall, it's good. They are providing 24/7 support.

Appian is the first low-code platform that I've handled. I came from a hardware background.

It's quite easy and fast specifically for a new client to onboard an Appian solution or Appian platform. It would be more like quick provisioning, primarily for all the environments involved. Appian is actually providing services also with the cloud set up.

Deployment depends on the complexity of the application. One or two people could deploy Appian given the circumstances of the full visibility or full awareness.

There's definitely an ROI on the usage of Appian. In terms of digital transformation, it could be people, processes, and technology. If it goes hand in hand, the client or the customer will be achieving their vision, goals, and objectives. We have clients that have that particular vision in mind, and they're actually in their ROI setting as well.

I would rate this solution 9 out of 10. 

For someone who is looking to implement Appian, my advice is definitely don't think twice. I mean, if you need automation, definitely there's a solution that would cater to their needs. As long as they know what they want or what they need to digitize, Appian would be there to support the transformation that their corporation or their company would be needing in the future. My advice is don't be scared of the changes and be open to the digital shift.