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CEO at DigitalWorks
Real User
Stable, easy to use, and strong financial industry features.
Pros and Cons
  • "The solution has a lot of strong features for the financial industry, it is very easy to use."
  • "The solution could improve robotic process automation."

What is our primary use case?

Appian main focus is on the financial sector, especially banking use cases.

What is most valuable?

The solution has a lot of strong features for the financial industry, it is very easy to use.

What needs improvement?

The solution could improve robotic process automation.

For how long have I used the solution?

I have been using Appian for approximately one month.

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What do I think about the stability of the solution?

The stability of this solution is good.

What do I think about the scalability of the solution?

The scalability of Appian is good.

How was the initial setup?

The installation did not give us any problems.

What about the implementation team?

We have approximately three people that do the implementation and maintenance of the solution.

What's my experience with pricing, setup cost, and licensing?

The price of this solution is a little high here in Mongolia.

What other advice do I have?

I would recommend this solution to others.

I rate Appian a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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it_user1169670 - PeerSpot reviewer
CTO/Owner at AVAILSYS LTD
Real User
Helps speed our time to solution with less demand for resources
Pros and Cons
  • "Since implementing we have had a faster time to solution, with fewer resources needed."
  • "We would like to have more granular control for interface styling."

What is our primary use case?

Our primary use for this solution is Business Process Automation.  Appian is good for enterprise process automation as well as general purpose low code development.

How has it helped my organization?

Since implementing, we have had a faster time to solution, with fewer resources needed per project compared to other tools.

What is most valuable?

The most valuable features of Appian are the Low Code, robust Process Design, Run-time Management, Deployment, Interfaces, and Mobility.  The business rules capability are advanced and the integration capabilities are second to none.  We also find security to be more robust than pretty much all other application platforms we've worked with in the past.

What needs improvement?

We've used a good number of Business Process Automation tools in the past and none of them have given the value for money we are seeing with Appian.  Appian enables us spend the least time designing beautiful and robust interfaces that automatically render in Web browsers and native mobile apps securely without any additional effort.  With very little learning curve, an Appian designer will start designing very complex and dynamic interfaces that consume data from everywhere.

We would however like to have more granular control for interface styling in future releases.  Appian releases updates to the platform every quarter.

For how long have I used the solution?

We have been using this solution for one year.
Disclosure: My company has a business relationship with this vendor other than being a customer: We are a solution partner to Appian.
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December 2024
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Team leader at a tech services company with 501-1,000 employees
Real User
It ​reduces development time in half making us more efficient
Pros and Cons
  • "It ​reduces development time in half making us more efficient."
  • "There is no need to worry about vulnerabilities in the system, because Appian built a secure system​."
  • "It would be nice if you could create your own customized apps when the business needed them.​"
  • "​Appian is easy to set up, but JBoss is complex. JBoss is the application server for running Appian."

How has it helped my organization?

It reduces development time in half making us more efficient.

What is most valuable?

  • It is fast and efficient.
  • Mobile

All enterprises focus on these features in their work.

What needs improvement?

  • Apps development
  • BPM

It would be nice if you could create your own customized apps when the business needed them.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

No issues.

How are customer service and technical support?

I would rate technical support as an eight out of 10.

Which solution did I use previously and why did I switch?

I previously used .NET Framework. I switched because I think Appian is better for enterprise.

How was the initial setup?

Appian is easy to set up, but JBoss is complex. JBoss is the application server for running Appian.

What's my experience with pricing, setup cost, and licensing?

There are two solutions depending on your situation: an on-premise solution and a cloud solution.

Which other solutions did I evaluate?

Oracle BPM. Appian was better.

What other advice do I have?

It is more efficient and reduces time. There is no need to worry about vulnerabilities in the system, because Appian built a secure system.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: December 2024
Buyer's Guide
Download our free Appian Report and get advice and tips from experienced pros sharing their opinions.