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Real User
SAIL enables creation of complex, responsive UIs, including UI logic and appearance
Pros and Cons
  • "SAIL (Self-Assembling Interface Layer), a scripting language provided by Appian. It is the equivalent of JS and CSS. It allows creation of complex UIs which are also responsive. With SAIL, we have a single language for both the UI logic and its appearance. UI components can be built as reusable components and used in multiple UI interfaces."
  • "Process Modeling enables creation of business process workflows. You can create complex business workflows in a visual manner, and it is also easy to debug/monitor."
  • "Offline capabilities and responsive capabilities could be better. The mobility features of Appian platform are still evolving."
  • "Native mobile capabilities or hybrid mobile app capabilities are very limited. Things like offline sync, offline storage, access to smartphone device features, etc. are not supported by the Appian platform yet."

What is most valuable?

SAIL (Self-Assembling Interface Layer), a scripting language provided by Appian. It is the equivalent of JS and CSS. It allows creation of complex UIs which are also responsive. With SAIL, we have a single language for both the UI logic and its appearance. UI components can be built as reusable components and used in multiple UI interfaces.

Process Modeling enables creation of business process workflows. You can create complex business workflows in a visual manner, and it is also easy to debug/monitor.

What needs improvement?

Offline capabilities and responsive capabilities could be better. The mobility features of Appian platform are still evolving.

Native mobile capabilities or hybrid mobile app capabilities are very limited. Things like offline sync, offline storage, access to smartphone device features, etc. are not supported by the Appian platform yet.

For how long have I used the solution?

Three to five years.

How are customer service and support?

Excellent.

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Appian
February 2025
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832,138 professionals have used our research since 2012.

How was the initial setup?

It is Java based, can be deployed in JBoss or WebSphere container.

What other advice do I have?

I would rate it eight out of 10. It certainly is the best for enterprise application development.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
it_user1169670 - PeerSpot reviewer
CTO/Owner at AVAILSYS LTD
Real User
Helps speed our time to solution with less demand for resources
Pros and Cons
  • "Since implementing we have had a faster time to solution, with fewer resources needed."
  • "We would like to have more granular control for interface styling."

What is our primary use case?

Our primary use for this solution is Business Process Automation.  Appian is good for enterprise process automation as well as general purpose low code development.

How has it helped my organization?

Since implementing, we have had a faster time to solution, with fewer resources needed per project compared to other tools.

What is most valuable?

The most valuable features of Appian are the Low Code, robust Process Design, Run-time Management, Deployment, Interfaces, and Mobility.  The business rules capability are advanced and the integration capabilities are second to none.  We also find security to be more robust than pretty much all other application platforms we've worked with in the past.

What needs improvement?

We've used a good number of Business Process Automation tools in the past and none of them have given the value for money we are seeing with Appian.  Appian enables us spend the least time designing beautiful and robust interfaces that automatically render in Web browsers and native mobile apps securely without any additional effort.  With very little learning curve, an Appian designer will start designing very complex and dynamic interfaces that consume data from everywhere.

We would however like to have more granular control for interface styling in future releases.  Appian releases updates to the platform every quarter.

For how long have I used the solution?

We have been using this solution for one year.
Disclosure: My company has a business relationship with this vendor other than being a customer: We are a solution partner to Appian.
PeerSpot user
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Appian
February 2025
Learn what your peers think about Appian. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
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Team leader at a tech services company with 501-1,000 employees
Real User
It ​reduces development time in half making us more efficient
Pros and Cons
  • "It ​reduces development time in half making us more efficient."
  • "There is no need to worry about vulnerabilities in the system, because Appian built a secure system​."
  • "It would be nice if you could create your own customized apps when the business needed them.​"
  • "​Appian is easy to set up, but JBoss is complex. JBoss is the application server for running Appian."

How has it helped my organization?

It reduces development time in half making us more efficient.

What is most valuable?

  • It is fast and efficient.
  • Mobile

All enterprises focus on these features in their work.

What needs improvement?

  • Apps development
  • BPM

It would be nice if you could create your own customized apps when the business needed them.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

No issues.

How are customer service and technical support?

I would rate technical support as an eight out of 10.

Which solution did I use previously and why did I switch?

I previously used .NET Framework. I switched because I think Appian is better for enterprise.

How was the initial setup?

Appian is easy to set up, but JBoss is complex. JBoss is the application server for running Appian.

What's my experience with pricing, setup cost, and licensing?

There are two solutions depending on your situation: an on-premise solution and a cloud solution.

Which other solutions did I evaluate?

Oracle BPM. Appian was better.

What other advice do I have?

It is more efficient and reduces time. There is no need to worry about vulnerabilities in the system, because Appian built a secure system.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Nitin-Agarwal - PeerSpot reviewer
Delivery Manager (Intelligent Business Automation) - Pega at Persistent Systems
Real User
Seamless integration enhances workflows while memory optimization can improve complex processes
Pros and Cons
  • "It is easy for me to define the process and create configurable workflows."
  • "The application is mobile-friendly, allowing me to use it across any device, whether mobile, laptop, or desktop."
  • "If there is a very complex process that includes a lot of data transitioning and memory-centric processes, it consumes a lot of memory."

What is our primary use case?

I am working with all of these products: Pega, Appian, and OutSystems. I use Appian as a process orchestrator for workflow and rule-based routing, and it is preferred when I am developing an enterprise-wide application. The application is mobile-friendly, allowing me to use it across any device, whether mobile, laptop, or desktop.

What is most valuable?

It is easy for me to define the process and create configurable workflows. Additionally, they have provided inbuilt integration points and services, which facilitates integration with external services.

What needs improvement?

If there is a very complex process that includes a lot of data transitioning and memory-centric processes, it consumes a lot of memory. For those use cases, Appian needs to optimize memory utilization. AI-related features should also be more integrated.

For how long have I used the solution?

I have been in this ecosystem for quite some time. For Pega, it is 20 years, and for Appian, it is more than ten years.

What do I think about the stability of the solution?

I would rate the stability as eight out of ten. As a product, there are no issues. It depends on how it has been designed and how it has been configured.

What do I think about the scalability of the solution?

Appian is scalable in its architecture.

How are customer service and support?

Their customer service is responsive, and the team is very prompt for support. The response depends on the kind of partnership vendors have and their relationship with them. For step one issues, which impact most of the business on that workflow, I get quick support from the Appian team.

How would you rate customer service and support?

Positive

What about the implementation team?

Whenever there is a production deployment, it involves the Appian development team. However, if other systems are also involved, representatives from the integration teams of different systems are needed as well.

What's my experience with pricing, setup cost, and licensing?

There are two buckets. On the pricier side, both Appian and Pega are enterprise-level solutions, placing them on the slightly higher side. 

However, the robustness of the products, their features, and their availability justify the pricing.

Which other solutions did I evaluate?

I have considered Appian, Pega, Uncorp, and Mendix as alternate solutions.

What other advice do I have?

Overall, everything is eight out of ten. 

I am a little bit biased towards Pega. Pega has a lot more standardized processes, which take less time to go to market compared to Appian. Appian provides a platform. 

Disclosure: My company has a business relationship with this vendor other than being a customer:
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Updated: February 2025
Buyer's Guide
Download our free Appian Report and get advice and tips from experienced pros sharing their opinions.