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CEO at DigitalWorks
Real User
Stable, easy to use, and strong financial industry features.
Pros and Cons
  • "The solution has a lot of strong features for the financial industry, it is very easy to use."
  • "The solution could improve robotic process automation."

What is our primary use case?

Appian main focus is on the financial sector, especially banking use cases.

What is most valuable?

The solution has a lot of strong features for the financial industry, it is very easy to use.

What needs improvement?

The solution could improve robotic process automation.

For how long have I used the solution?

I have been using Appian for approximately one month.

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Appian
March 2025
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What do I think about the stability of the solution?

The stability of this solution is good.

What do I think about the scalability of the solution?

The scalability of Appian is good.

How was the initial setup?

The installation did not give us any problems.

What about the implementation team?

We have approximately three people that do the implementation and maintenance of the solution.

What's my experience with pricing, setup cost, and licensing?

The price of this solution is a little high here in Mongolia.

What other advice do I have?

I would recommend this solution to others.

I rate Appian a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Real User
SAIL enables creation of complex, responsive UIs, including UI logic and appearance
Pros and Cons
  • "SAIL (Self-Assembling Interface Layer), a scripting language provided by Appian. It is the equivalent of JS and CSS. It allows creation of complex UIs which are also responsive. With SAIL, we have a single language for both the UI logic and its appearance. UI components can be built as reusable components and used in multiple UI interfaces."
  • "Process Modeling enables creation of business process workflows. You can create complex business workflows in a visual manner, and it is also easy to debug/monitor."
  • "Offline capabilities and responsive capabilities could be better. The mobility features of Appian platform are still evolving."
  • "Native mobile capabilities or hybrid mobile app capabilities are very limited. Things like offline sync, offline storage, access to smartphone device features, etc. are not supported by the Appian platform yet."

What is most valuable?

SAIL (Self-Assembling Interface Layer), a scripting language provided by Appian. It is the equivalent of JS and CSS. It allows creation of complex UIs which are also responsive. With SAIL, we have a single language for both the UI logic and its appearance. UI components can be built as reusable components and used in multiple UI interfaces.

Process Modeling enables creation of business process workflows. You can create complex business workflows in a visual manner, and it is also easy to debug/monitor.

What needs improvement?

Offline capabilities and responsive capabilities could be better. The mobility features of Appian platform are still evolving.

Native mobile capabilities or hybrid mobile app capabilities are very limited. Things like offline sync, offline storage, access to smartphone device features, etc. are not supported by the Appian platform yet.

For how long have I used the solution?

Three to five years.

How is customer service and technical support?

Excellent.

How was the initial setup?

It is Java based, can be deployed in JBoss or WebSphere container.

What other advice do I have?

I would rate it eight out of 10. It certainly is the best for enterprise application development.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Appian
March 2025
Learn what your peers think about Appian. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
841,152 professionals have used our research since 2012.
it_user1169670 - PeerSpot reviewer
CTO/Owner at AVAILSYS LTD
Real User
Helps speed our time to solution with less demand for resources
Pros and Cons
  • "Since implementing we have had a faster time to solution, with fewer resources needed."
  • "We would like to have more granular control for interface styling."

What is our primary use case?

Our primary use for this solution is Business Process Automation.  Appian is good for enterprise process automation as well as general purpose low code development.

How has it helped my organization?

Since implementing, we have had a faster time to solution, with fewer resources needed per project compared to other tools.

What is most valuable?

The most valuable features of Appian are the Low Code, robust Process Design, Run-time Management, Deployment, Interfaces, and Mobility.  The business rules capability are advanced and the integration capabilities are second to none.  We also find security to be more robust than pretty much all other application platforms we've worked with in the past.

What needs improvement?

We've used a good number of Business Process Automation tools in the past and none of them have given the value for money we are seeing with Appian.  Appian enables us spend the least time designing beautiful and robust interfaces that automatically render in Web browsers and native mobile apps securely without any additional effort.  With very little learning curve, an Appian designer will start designing very complex and dynamic interfaces that consume data from everywhere.

We would however like to have more granular control for interface styling in future releases.  Appian releases updates to the platform every quarter.

For how long have I used the solution?

We have been using this solution for one year.
Disclosure: My company has a business relationship with this vendor other than being a customer: We are a solution partner to Appian.
PeerSpot user
Team leader at a tech services company with 501-1,000 employees
Real User
It ​reduces development time in half making us more efficient
Pros and Cons
  • "It ​reduces development time in half making us more efficient."
  • "There is no need to worry about vulnerabilities in the system, because Appian built a secure system​."
  • "It would be nice if you could create your own customized apps when the business needed them.​"
  • "​Appian is easy to set up, but JBoss is complex. JBoss is the application server for running Appian."

How has it helped my organization?

It reduces development time in half making us more efficient.

What is most valuable?

  • It is fast and efficient.
  • Mobile

All enterprises focus on these features in their work.

What needs improvement?

  • Apps development
  • BPM

It would be nice if you could create your own customized apps when the business needed them.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

No issues.

How are customer service and technical support?

I would rate technical support as an eight out of 10.

Which solution did I use previously and why did I switch?

I previously used .NET Framework. I switched because I think Appian is better for enterprise.

How was the initial setup?

Appian is easy to set up, but JBoss is complex. JBoss is the application server for running Appian.

What's my experience with pricing, setup cost, and licensing?

There are two solutions depending on your situation: an on-premise solution and a cloud solution.

Which other solutions did I evaluate?

Oracle BPM. Appian was better.

What other advice do I have?

It is more efficient and reduces time. There is no need to worry about vulnerabilities in the system, because Appian built a secure system.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Associate Consultant at a financial services firm with 10,001+ employees
Real User
Top 20
Manages databases effectively with seamless foreign key creation and data manipulation
Pros and Cons
  • "Appian is a stable product and works very well."

    What is our primary use case?

    I use Appian for creating applications, including BPM applications.

    What is most valuable?

    Appian allows us to manage the entire database. I can create tables, perform database-related activities, and create multiple tables. I can directly create foreign keys, connect tables, and manipulate data using expression rules. This feature replaces data workflow from on-premises.

    What needs improvement?

    Since I have just started using Appian for three to four months, I haven't explored every part of it, so there might be areas that need improvement that I am unaware of.

    For how long have I used the solution?

    I have been using Appian for the last three or four months.

    What was my experience with deployment of the solution?

    The deployment process is very easy. I create a package for the component I work on and deploy that package to another environment.

    What do I think about the stability of the solution?

    Appian is a stable product and works very well.

    What do I think about the scalability of the solution?

    Initially, without much coding, I can easily handle five thousand records. However, for more than five thousand records, I have to manage with some coding.

    How are customer service and support?

    Appian has a community where I can put my questions. I haven't had a chance to contact the support team directly.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    My experience with the initial setup is normal as I didn't get a chance to work on it. I started directly with creating features after the initial setup.

    What other advice do I have?

    I would rate Appian nine out of ten. I would definitely recommend it to others. Being an initial user, I haven't had a chance to explore it much. I rate the overall solution nine out of ten.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company has a business relationship with this vendor other than being a customer:
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    Buyer's Guide
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    Updated: March 2025
    Buyer's Guide
    Download our free Appian Report and get advice and tips from experienced pros sharing their opinions.