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AWS Step Functions vs Appian comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 29, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Appian's technical support is responsive and helpful, though some users desire quicker response times and better prioritization.
Sentiment score
6.8
AWS Step Functions support is effective and responsive for error fixes and quotas but considered expensive by users.
 

Room For Improvement

Sentiment score
4.7
Appian requires improved tutorials, flexible UI design, better Microsoft integration, enhanced automation, and seamless mobile UX for new users.
Sentiment score
4.4
AWS Step Functions needs better data handling, IDE integration, pricing clarity, third-party integration, and improved profiling and logging features.
 

Scalability Issues

Sentiment score
7.0
Appian is scalable and flexible, supporting integration, distributed environments, and cloud deployment, but faces challenges with large data volumes.
Sentiment score
7.0
AWS Step Functions are praised for scalability and performance by diverse teams, from startups to large companies with 4,000 users.
 

Setup Cost

Sentiment score
5.0
Appian's pricing ranges from $90 to $2000+ monthly, often cheaper than Pega, but complex and expensive for on-premises setups.
No sentiment score available
AWS Step Functions pricing can be complex and expensive, impacting costs through multiple factors and integrations, with inconsistent price control.
 

Stability Issues

Sentiment score
8.5
Appian is highly stable with 99.99% uptime, minimal issues, and strong user satisfaction regarding performance and ease of use.
Sentiment score
7.0
AWS Step Functions are highly stable and reliable, with many users experiencing no issues, often rating stability 8.5-10.
 

Valuable Features

Sentiment score
8.1
Appian excels in rapid, low-code development, seamless integration, extensive automation, superior interface, and excellent technical support, enhancing productivity and scalability.
Sentiment score
7.2
AWS Step Functions offer intuitive JSON workflows, full AWS integration, parallel task scalability, effective monitoring with a dashboard-like UI.
 

Categories and Ranking

Appian
Ranking in Business Process Management (BPM)
6th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
59
Ranking in other categories
Process Automation (4th), Rapid Application Development Software (5th), Low-Code Development Platforms (4th), Process Mining (6th)
AWS Step Functions
Ranking in Business Process Management (BPM)
12th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
10
Ranking in other categories
Workload Automation (15th)
 

Mindshare comparison

As of November 2024, in the Business Process Management (BPM) category, the mindshare of Appian is 6.5%, up from 6.0% compared to the previous year. The mindshare of AWS Step Functions is 2.3%, down from 3.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Devashish Mishra - PeerSpot reviewer
Low resource consumption, easy setup, and stable
To determine whether a platform, such as Appian, is suitable for your domain industry, you must first assess whether it offers any out-of-the-box features relevant to your needs. If it does, utilizing that platform would be the best option since it already has the required functionalities. If the available features do not align with your requirements, consider choosing a platform that can easily build such services. Attempting to modify pre-existing features on a platform is a challenging task, and any upgrades to the platform could pose further issues for users. The solution has high performance but the main issue is the lack of customization after deploying it. I rate Appian an eight out of ten.
Mahender Nirwan - PeerSpot reviewer
Good integration with many AWS services and create a workflow to call one Lambda function after another, and other serverless features
There are two main features I like. You can use the UI or write basic JSON to define the workflow. If you write JSON, it converts it into a visual workflow in the UI. This allows you to visualize what's happening. When you get an error, it's easy to find in any large workflow, and debugging is also pretty easy. I like their UI, to be honest. It has the best profit UI.
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Top Industries

By visitors reading reviews
Educational Organization
28%
Financial Services Firm
17%
Computer Software Company
11%
Government
6%
Financial Services Firm
33%
Computer Software Company
11%
Manufacturing Company
9%
Healthcare Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which do you prefer - Appian or Camunda Platform?
Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...
Is Appian a suitable solution for beginners who have no additional preparation?
Appian is actually pretty big on educating its users, including with courses that reward you with certifications. There is a whole section on their company’s website where you can check out the edu...
Is it easy to set up Appian or did you have to resort to professional help?
We had some issues when we were setting up Appian. It was quite surprising, since this is a low-code tool which, in its essence, means it is meant for business users and inexperienced beginners. So...
What do you like most about Amazon Step Functions?
The integration capability is easy, whereas building state machines is tricky.
What is your primary use case for Amazon Step Functions?
I worked with Step Functions about a year ago for six months. Currently, I don't have any use cases for Step Functions. But overall, I was pretty amazed with it. It has great integration with many ...
What advice do you have for others considering Amazon Step Functions?
I would rate my experience with this product a ten out of ten. Step Functions obviously cannot solve every problem statement. But it makes sense for a wide range of use cases. Everything has some l...
 

Comparisons

 

Also Known As

Appian BPM, Appian AnyWhere, Appian Enterprise BPMS
Amazon Step Functions, Step Functions
 

Overview

 

Sample Customers

Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of Tennessee
Alpha Apps, The Guardian, SGK, Bigfinite
Find out what your peers are saying about AWS Step Functions vs. Appian and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.