AWS Secrets Manager Reviews

AWS Secrets Manager employs a per-secret-per-month pricing model, prompting some to restructure secret management for cost efficiency. While reasonably priced for infrequent use, frequent secret retrieval or large-scale operations can increase expenses. Organizations note its affordability in regions like Bahrain. Enterprise clients appreciate its functionality but highlight potential cost concerns, with some exploring secret grouping to manage expenses. Overall, costs may deter smaller organizations, but larger enterprises find it suitable. Licensing costs appear absent.

• "The cost is somewhat high."
• "We purchase a monthly license for the product."
• "The solution is expensive."

AWS Secrets Manager enables users to securely store and manage sensitive information, including application credentials, user credentials, and database details. It offers dynamic runtime retrieval and automatic encryption, allowing applications to access required secrets efficiently. Companies employ it for diverse needs, such as storing system-to-system credentials, handling card data securely, and facilitating backend operations like microservice infrastructure management. By centralizing secret storage, it minimizes unauthorized access and simplifies credential orchestration across platforms.

AWS Secrets Manager customer support is generally positive, especially for enterprise accounts. Support is described as professional, responsive, and helpful. Enterprise-level users report high satisfaction, noting thorough investigation of issues. Rapid resolution is highlighted, though production delays can occur. Non-enterprise users may experience limited interaction. Technical assistance earns high ratings, with individuals appreciating documentation and guidance. However, some face challenges with downtime during deployments.

AWS Secrets Manager's initial setup is mostly simple and quick. Users find it straightforward and easy, with some relying on Terraform for automation. Installation can vary in time and complexity based on the environment and configuration needs. AWS manages part of the process, so users primarily focus on provisioning and configuring. Some mention no setup due to its out-of-the-box nature. Concerns arise regarding secret key-value pair security in repositories with potential access issues.

AWS Secrets Manager offers scalable capabilities, often described as high or excellent. Many users have not experienced scalability issues, likely due to their current usage levels not reaching maximum capacity. It integrates seamlessly with various applications, adapting to an increasing number of requests. Some groups plan to expand usage, reflecting confidence in its scalability. Users edit and manage secret keys and values efficiently, with no reported limitations affecting their operations.

AWS Secrets Manager is a stable offering. Users report smooth access and API integration without errors. Most rate its stability highly, with several giving it a perfect score. While rate limits and bugs occasionally present challenges, these are not common. Initial difficulties were more related to user familiarity than technical flaws. Issues that arise tend to be due to configuration or developer errors instead of service reliability. Consistent performance and lack of interruptions underline its robustness.