We use the tool to deliver our Configuration Management service - asset discovery and service modelling.
Technical Consultant - Service Assurance & Automation at a tech services company with 10,001+ employees
Accuracy and clarity are vastly improved for the service lines
Pros and Cons
- "Start anywhere application modelling brings a fantastic opportunity for users to see what is where."
- "Accuracy and clarity are vastly improved for the service lines."
- "A review of end of life data would be nice."
- "Management of its own application infrastructure and integrations with other BMC tools."
What is our primary use case?
How has it helped my organization?
Accuracy and clarity are vastly improved for the service lines. We have built the tool to a point where we are considered the primary source of asset data within the company.
What is most valuable?
Start anywhere application modelling brings a fantastic opportunity for users to see what is where and talking to what with little understanding of the tool and/or the service they are looking at.
What needs improvement?
Management of its own application infrastructure and integrations with other BMC tools.
Also, a review of end of life data would be nice.
Buyer's Guide
BMC Helix Discovery
November 2024
Learn what your peers think about BMC Helix Discovery. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
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For how long have I used the solution?
More than five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free BMC Helix Discovery Report and get advice and tips from experienced pros
sharing their opinions.
Updated: November 2024
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Buyer's Guide
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sharing their opinions.
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