Acronis Cyber Protect vs Barracuda Intronis Backup comparison

"It actually does its job very well and has interesting capabilities, but it has the most awful interface."

"The solution is exceptional for desktop backup."

"For me, the tool proved most valuable in scenarios where it offered easy setup, fast backups, and recognition of SQL logs on virtual machines."

"It makes a full image of the hard drive. If a hard drive fails, all we do is recover to another hard drive."

"The most valuable features of Acronis Backup are instant restore, antivirus, and ransomware protection. Additionally, the documentation is good."

"It is a very stable solution."

"The way Acronis Backup is currently, it is one of the best that we have used."

"The most valuable feature of Acronis Backup is the data recovery and restoration details."

"The backup feature is most valuable. That's why we took it."

"It's a one-stop shop, meaning we just program and schedule the backups, decide what is being backed up, and then it automatically replicates and deduplicates."

"The most valuable feature is unlimited data storage on the cloud. Even if the employee has left the company for a few years, the backup will still be maintained."

"The most valuable features are the deduplication that analyzes data to identify duplicate patterns and granular restore."

"I have found the product's LiveBoot feature to be most valuable."

"The superior support from Barracuda in setting up, using, and helping with issues for the product."

"Easy, immediate protection for data that is virtually infinitely scalable."

"It is very reliable, so we don't have any issues with it. Our customers have never raised any issue with it. Basically, once you set it up and it is running, it is trouble-free. Our customers are happy. They just got a renewal for the subscription for the service."

"No technical support and minimal documentation."

"The product needs to have a simple DR process."

"I've had some issues with the understandability of the interface. I think if they had someone with expertise in user interfaces to look at this, they could clean up the user interface."

"Acronis Cyber Protect could be more affordable, especially for us in South America. It is important to review the cost for different countries."

"If I could create a protected image backup on a computer partition that just would be just for the image backup; and only the program could access it to prevent viruses from getting into it. That would be very, very good."

"This is not a feature-rich solution."

"The backing up of virtual machines in VMware and Nutanix needs better integration and the performance of the solution needs improvement."

"I would like to have more cybersecurity integration to properly round up the product and its offering. In terms of cybersecurity, if the offerings can be more versatile so that it is not just a backup solution, it would be great. Some addition to cybersecurity would really be helpful so that it becomes a kind of a suite of products. Backup and recovery form a part of the broader security strategy. Its integration with other cybersecurity solutions would provide proper visibility to not just your cybersecurity dashboard but also to all of your backups. You would have a pretty good view of the entire security landscape that you are managing."

"I would like to see the automatic backup of critical applications to the cloud."

"Compared to Avamar and Data Domain (our other systems), the backup speed is slow."

"Some features like CIFS are not supported that would help speed and flexibility."

"This solution could be improved with offering lower prices at scale."

"The restore time can be improved. The restore time for large quantities of folders is slow. Sometimes, if I'm doing a full recovery of a server, it takes multiple hours, which probably is natural. It might also be because of our internet speed to the cloud."

"It would be nice to have some reports generated on the usage, but it is not essential."

"I am working in some of the more rural areas of Sweden, and some of the customers here are a little bit wary of cloud technology at the moment. It is not like in Gothenburg or Stockholm, where people rely on it so much more. In the rural areas, companies are saying that we do need to use the cloud, and they are being very wary about their data, especially with GDPR and all that kind of stuff. Having more control and having an option for backing up locally, even if you don't want to use it, would be something very good. The cloud backup is brilliant, but there should be an option to take that cloud backup and save it locally as well. If you lose connection to the internet or you lose access to your data in the cloud, having a backup copy of the latest data on your server is helpful. You need to be able to get access to your customers' files, especially with GDPR, where you need to know where your customers' details are. If they're in the cloud and you've lost access to them, then you'll go into those GDPR regulations. This is somewhere where both Barracuda and Veeam haven't gone as far. As far as I have understood, with Veeam, you can back up your local servers to the cloud but not vice versa. I haven't worked on it much."

"Their technical support is not very good. You never know what they are doing and what is the issue. Customers need to know what is happening. This is our main concern and the only thing that can be improved in this solution. I would like to have more visibility about what is going on when something happens. I need to know what was done to solve the issue."

"There is a license required to use this solution and it is inexpensive. However, it is an old license."

"The pricing is comparable to the newest solution available on the market, Altaro."

"The pricing is significantly higher than it was last year, which is understandable since they have introduced new technology, such as transitioning from backup to cybersecurity."

"We were on a perpetual license for Acronis Backup."

"The license is a perpetual license. The cost is an area for improvement."

"The price of the solution is expensive and could be reduced a little."

"You pay for what you use in the cloud. If you don't start the virtual machine in the cloud, you only pay for the information stored there. But when you start the virtual machine, another pricing model is activated."

"The price of the solution is reasonable."

"All the storage is included in Barracuda, so you're just paying for the package. I think with Veeam, you pay for the package, and you pay for the storage."

"Low, fixed cost with great savings."

"What I like best about Barracuda Backup is the licensing model."

"You don't need to buy an extra license or agent. With one box, you have licenses for any amount of devices that you want to backed up for whatever is backed up."

"Normally, there is the hardware on the site. So, essentially, there is a server and storage. They can price it a little lower because the customers are making a little investment upfront. Even though it is trouble-free for the end-users, and once it is set up and running, they don't have to really think about it, there is essentially an initial investment. It is not really pricey. We're actually competitive, but we are in a different market. In Asia, customers are a little more price-sensitive than in the west. It is not really a real issue."

"The tool's pricing is reasonable."

"The price of the five-year contract was approximately three million Rupees ($42,000 USD)."

"The licensing is charged yearly. It's my understanding that the cost of the solution is somewhere around $7,000 every two years."