Acronis Cyber Protect vs Barracuda Intronis Backup comparison

"For my first experience, it is the best software for backups, especially for a five-system backup."

"The most valuable feature is its ability to back up and recover our production environment from ransomware."

"The tool’s licensing and pricing are economical for SMB customers."

"It actually does its job very well and has interesting capabilities, but it has the most awful interface."

"The most valuable features of Acronis Backup are cloning and many other capabilities. For example, you are able to clone the whole operating system and drive. Additionally, the solution is a complete package."

"i use the backup solution and I use something called Disk Director, which is a related product. Together, they allow me to manage all of my storage space."

"The performance has been fine so far."

"It is fast and easy for an image-based backup across all platforms."

"Easy, immediate protection for data that is virtually infinitely scalable."

"The most important feature in Barracuda Backup is the ability to archive the backup of emails."

"It is very reliable, so we don't have any issues with it. Our customers have never raised any issue with it. Basically, once you set it up and it is running, it is trouble-free. Our customers are happy. They just got a renewal for the subscription for the service."

"The most valuable feature is the speed of backup, which is very good compared to other solutions."

"It's a one-stop shop, meaning we just program and schedule the backups, decide what is being backed up, and then it automatically replicates and deduplicates."

"They are the best support that we have had so far. When you contact or email them, they are very quick to respond. They always have someone available for us. That's what we want as a customer, we want someone to listen to us."

"I have found the product's LiveBoot feature to be most valuable."

"It is very stable, and I'm very happy with this solution."

"In the span of six months, maintenance is done at least twice and you are told that it is coming up, with apologies for the inconvenience. It's a distraction, and it interferes with the backup schedule."

"The cost of Acronis Cyber Protect is good, but as a general judgment here in Egypt, the economic situation is not good. If they can provide a waiver or discount for low-income countries, it would help to spread adoption."

"On the cloud side, security could always be better."

"The solution needs to have better stability. I would like to improve the tool’s support through calls."

"We have sometimes issues with the child copies and other similar functions, but it's normal with any backup solution. We need to fix those issues first in order for us to be able to do the backup properly."

"We needed to have help from the vendor for implementation. The vendor used two personnel. We have system administrators and they do the server backups themself."

"When I first started using Acronis, I found it a little bit confusing when it came to the configuration."

"The product would be better if they offered more integration capabilities."

"The tool is not user-friendly. The solution should also improve its compatibility. It is also not license-based."

"I would like to see the Live Boot feature extended to Hyper-V machines, in addition to VMware machines."

"The search features must be improved."

"Their technical support is not very good. You never know what they are doing and what is the issue. Customers need to know what is happening. This is our main concern and the only thing that can be improved in this solution. I would like to have more visibility about what is going on when something happens. I need to know what was done to solve the issue."

"Barracuda Backup could use some more integration."

"In the next release of this solution, I would like to see cloud support and deduplication functionality."

"I am working in some of the more rural areas of Sweden, and some of the customers here are a little bit wary of cloud technology at the moment. It is not like in Gothenburg or Stockholm, where people rely on it so much more. In the rural areas, companies are saying that we do need to use the cloud, and they are being very wary about their data, especially with GDPR and all that kind of stuff. Having more control and having an option for backing up locally, even if you don't want to use it, would be something very good. The cloud backup is brilliant, but there should be an option to take that cloud backup and save it locally as well. If you lose connection to the internet or you lose access to your data in the cloud, having a backup copy of the latest data on your server is helpful. You need to be able to get access to your customers' files, especially with GDPR, where you need to know where your customers' details are. If they're in the cloud and you've lost access to them, then you'll go into those GDPR regulations. This is somewhere where both Barracuda and Veeam haven't gone as far. As far as I have understood, with Veeam, you can back up your local servers to the cloud but not vice versa. I haven't worked on it much."

"Barracuda works great for smaller network environments, which are not that complex. It is hardware-based with a Linux core, which you don't have access to, and a lot of stuff happens on the back-end. Even from a troubleshooting perspective, it is a bit challenging."

"Licensing fees are billed annually and there are no extra charges."

"The license is a perpetual license. The cost is an area for improvement."

"You don't have to pay for licenses. You can pay per gig per month. It is pretty reasonable, especially when you do it per gig."

"If the solution was less expensive it would be better."

"You pay for what you use in the cloud. If you don't start the virtual machine in the cloud, you only pay for the information stored there. But when you start the virtual machine, another pricing model is activated."

"Pricing is what it is. I don't shop around once I find a good solution. I insist they maintain ongoing support year after year for updates and tech support."

"It is a low-cost solution."

"The tool's subscription costs are monthly. The product's pricing is fair."

"The tool's pricing is reasonable."

"They're on par with their competitors."

"Its pricing is very reasonable, but it can be reduced."

"The price of the five-year contract was approximately three million Rupees ($42,000 USD)."

"All the storage is included in Barracuda, so you're just paying for the package. I think with Veeam, you pay for the package, and you pay for the storage."

"Low, fixed cost with great savings."

"Normally, there is the hardware on the site. So, essentially, there is a server and storage. They can price it a little lower because the customers are making a little investment upfront. Even though it is trouble-free for the end-users, and once it is set up and running, they don't have to really think about it, there is essentially an initial investment. It is not really pricey. We're actually competitive, but we are in a different market. In Asia, customers are a little more price-sensitive than in the west. It is not really a real issue."

"You have two options, which we have. We pay for it bi-monthly. Then, you can purchase the project hours and support annually."