Acronis Cyber Protect vs Barracuda Intronis Backup comparison

"I can encrypt the data, I can make it send me an email if it fails. It lets me choose which files I want to ignore during backup."

"The Acronis panel is user friendly and tracking backups across a number of different devices is great. Acronis provides prompts and reminders to users if certain files are not backed up."

"If you need to recover, it's the best recovery software I've ever used and I've been in this business for over 30 years. Plug a disc in and tell it to recover this machine and it's done. You walk away from it and it's done. Reboot it and it's perfect."

"From my perspective, the most valuable features in Acronis Cyber Protect include ransomware protection and antivirus. These features not only add significant value but also play a crucial role in closing deals. When selling backup for Microsoft 365, these security features, like ransomware protection and antivirus, serve as a starting point to offer backup and protection."

"The most valuable feature is the quick restoration. We can restore the data quickly."

"​I have everything I need in the backup or in the partition. ​"

"It has simple buying options and deployments. You can buy on-cloud, on-premises, or hybrid solutions. Acronis Backup is very easy to deploy. It also does not consume much hardware. The administrator's tasks are very simple. It is very user friendly, and it also has good security features with low-level encryption and data encryption."

"This is a perfect option for an SMB."

"Easy, immediate protection for data that is virtually infinitely scalable."

"It is very stable, and I'm very happy with this solution."

"The superior support from Barracuda in setting up, using, and helping with issues for the product."

"The most valuable feature is unlimited data storage on the cloud. Even if the employee has left the company for a few years, the backup will still be maintained."

"The most valuable feature is the speed of backup, which is very good compared to other solutions."

"Whenever you have a crash or your service is not working, you can just live-boot the machine and have your service up and running."

"Of all the backup products we have used, this by far is the simplest to install and use."

"The product is easy to use."

"The biggest problem that we have is when the antivirus is installed, the whole machine runs very slowly and some of the machines hang."

"The pricing could be improved."

"The licensing approach becomes intricate when dealing with SharePoint."

"This is not a feature-rich solution."

"I would ​change the GUI a little to make it a bit more interactive. It should have a slightly more updated look, not something which looks like it was designed five years ago despite the fact it is easy to follow and very appealing.​"

"It could have a better ability to manage backups over a longer period."

"The solution could be better if some of the features were more in-depth."

"The support takes too much time to respond to callbacks. Calls are often scheduled around four to five PM and tend to occur with a two-hour delay each time."

"Their technical support is not very good. You never know what they are doing and what is the issue. Customers need to know what is happening. This is our main concern and the only thing that can be improved in this solution. I would like to have more visibility about what is going on when something happens. I need to know what was done to solve the issue."

"Some features like CIFS are not supported that would help speed and flexibility."

"Barracuda works great for smaller network environments, which are not that complex. It is hardware-based with a Linux core, which you don't have access to, and a lot of stuff happens on the back-end. Even from a troubleshooting perspective, it is a bit challenging."

"I would like to see a way to increase space."

"I am working in some of the more rural areas of Sweden, and some of the customers here are a little bit wary of cloud technology at the moment. It is not like in Gothenburg or Stockholm, where people rely on it so much more. In the rural areas, companies are saying that we do need to use the cloud, and they are being very wary about their data, especially with GDPR and all that kind of stuff. Having more control and having an option for backing up locally, even if you don't want to use it, would be something very good. The cloud backup is brilliant, but there should be an option to take that cloud backup and save it locally as well. If you lose connection to the internet or you lose access to your data in the cloud, having a backup copy of the latest data on your server is helpful. You need to be able to get access to your customers' files, especially with GDPR, where you need to know where your customers' details are. If they're in the cloud and you've lost access to them, then you'll go into those GDPR regulations. This is somewhere where both Barracuda and Veeam haven't gone as far. As far as I have understood, with Veeam, you can back up your local servers to the cloud but not vice versa. I haven't worked on it much."

"I would like to see the Live Boot feature extended to Hyper-V machines, in addition to VMware machines."

"The tool is not user-friendly. The solution should also improve its compatibility. It is also not license-based."

"The search features must be improved."

"Licensing fees are billed annually and there are no extra charges."

"​I like the pricing​, and that it is easy to use and has performed well. ​"

"We pay a yearly subscription fee and the pricing is reasonable."

"Pricing is what it is. I don't shop around once I find a good solution. I insist they maintain ongoing support year after year for updates and tech support."

"If the solution was less expensive it would be better."

"The pricing is significantly higher than it was last year, which is understandable since they have introduced new technology, such as transitioning from backup to cybersecurity."

"It is a low-cost solution."

"The current subscription model of Acronis Backup compared to other backup solutions is not costly."

"Low, fixed cost with great savings."

"Normally, there is the hardware on the site. So, essentially, there is a server and storage. They can price it a little lower because the customers are making a little investment upfront. Even though it is trouble-free for the end-users, and once it is set up and running, they don't have to really think about it, there is essentially an initial investment. It is not really pricey. We're actually competitive, but we are in a different market. In Asia, customers are a little more price-sensitive than in the west. It is not really a real issue."

"The licensing is charged yearly. It's my understanding that the cost of the solution is somewhere around $7,000 every two years."

"You don't need to buy an extra license or agent. With one box, you have licenses for any amount of devices that you want to backed up for whatever is backed up."

"All the storage is included in Barracuda, so you're just paying for the package. I think with Veeam, you pay for the package, and you pay for the storage."

"They're on par with their competitors."

"You have two options, which we have. We pay for it bi-monthly. Then, you can purchase the project hours and support annually."

"The tool's pricing is reasonable."