Acronis Cyber Protect vs Barracuda Intronis Backup comparison

"The user interface (UI) is easy to use."

"Some of the most valuable features are recovery, protection against malware, and software management. I am happy with the dashboards and user interface."

"The tool is user-friendly."

"One of the features I have found most valuable is the restore point - it gives us what we need at the time we need it."

"I like Acronis Cyber Protect's backup process and its management console is intuitive."

"There is advanced management where we can do passing, software inventory, and hardware inventory."

"It’s invaluable for disaster recovery and is pretty quick doing a restore."

"Every time I've used Acronis in the past - I've been doing this for 25 years - I haven't had any problems."

"It is very reliable, so we don't have any issues with it. Our customers have never raised any issue with it. Basically, once you set it up and it is running, it is trouble-free. Our customers are happy. They just got a renewal for the subscription for the service."

"The most valuable feature is the Live Boot solution, a feature on the Barracuda that is very helpful for critical service because whenever you have a crash or your service is not working, you can just live-boot the machine and have your service up and running."

"Barracuda Backup is really easy in terms of maintenance, and I don't have to worry about changing tapes."

"The cloud side of it is nice. Everything happens behind the scenes without you realizing it, which is nice. It doesn't interrupt usage. There is also the freedom and ease of use of the cloud portal, which you can use to manage your backup. One of the strong points of Barracuda is that you can go from zero to having your first backup running within 10 minutes. If you have access to admin accounts and everything else, it can happen in 10 minutes. The ability to go in and just restore a particular file without having to do a full restore is also very useful. You can just go in and pick the files that you need to restore, and the same is with email. You can just go in, find an email, and restore that email without having to do a full backup of all the data or a full restore of the data. I feel very safe because it is not just about the backup; it is about the protection of the data from outside threats. They have a lot of areas of ATP, that is, advanced threat protection. You don't see that much on the backup side. You see it more on the email side. In the email protection, you know it is there at the back. It moves the quarantine emails that come through into a sandbox area, and then you can choose in the sandbox. You can open up an email in the sandbox to make sure that if there is a virus, it can't harm you. You can also plan how often your backups run, such as every six hours or four hours. It is the same with email. They also have a great PhishLine package, which is phishing attack training. You can have the strongest and the best backup and security that you can, but the end user is always the weakest link. They send almost like testing emails to end users to help them identify and understand phishing emails and prevent user or phishing attacks. It is a very good package."

"I find the most valuable feature is the reliability of the solution."

"The scalability of the product is fine."

"In summary, this is a good product and we plan to continue recommending it to our clients."

"The superior support from Barracuda in setting up, using, and helping with issues for the product."

"The licensing approach becomes intricate when dealing with SharePoint."

"For smaller companies, it's a little more challenging to maintain."

"The technical support of Acronis Backup could improve. They have the depth of knowledge but the speed of the response could be quicker."

"The biggest problem that we have is when the antivirus is installed, the whole machine runs very slowly and some of the machines hang."

"There are some limitations to the backup."

"They can include something called a backup appliance. Although Acronis is a software-driven company, it would be good for customers to have some kind of backup appliance on top of a lightweight operating system."

"Customer service can open a ticket for you, but it could be several days before you hear back from them."

"I needed tech support to straighten out an issue with cloud backup."

"Their technical support is not very good. You never know what they are doing and what is the issue. Customers need to know what is happening. This is our main concern and the only thing that can be improved in this solution. I would like to have more visibility about what is going on when something happens. I need to know what was done to solve the issue."

"The backup feature could be a bit simpler to utilize. They should make the process of backing up individual files simpler."

"Their technical support is not very good. You never know what they are doing and what is the issue."

"The backup feature could be a bit simpler to utilize."

"The restore time can be improved. The restore time for large quantities of folders is slow."

"Some features like CIFS are not supported that would help speed and flexibility."

"Compared to Avamar and Data Domain (our other systems), the backup speed is slow."

"We're working with them on our file share backups. Our solution needs a little bit more fine-tuning."

"We were on a perpetual license for Acronis Backup."

"There is a license required to use this solution and it is inexpensive. However, it is an old license."

"The pricing model is a little complex to find the right size for what you need. It takes a lot of hours to figure it out."

"Pricing is what it is. I don't shop around once I find a good solution. I insist they maintain ongoing support year after year for updates and tech support."

"Acronis Cyber Protect's pricing is reasonable."

"I would say that at the pricepoint that it's at, it's definitely worth the money."

"You don't have to pay for licenses. You can pay per gig per month. It is pretty reasonable, especially when you do it per gig."

"Its price is quite friendly on the pocket. You need to pay the licensing cost upfront, and then the support charges are on an annual basis."

"You have two options, which we have. We pay for it bi-monthly. Then, you can purchase the project hours and support annually."

"Low, fixed cost with great savings."

"The price of the five-year contract was approximately three million Rupees ($42,000 USD)."

"Normally, there is the hardware on the site. So, essentially, there is a server and storage. They can price it a little lower because the customers are making a little investment upfront. Even though it is trouble-free for the end-users, and once it is set up and running, they don't have to really think about it, there is essentially an initial investment. It is not really pricey. We're actually competitive, but we are in a different market. In Asia, customers are a little more price-sensitive than in the west. It is not really a real issue."

"All the storage is included in Barracuda, so you're just paying for the package. I think with Veeam, you pay for the package, and you pay for the storage."

"What I like best about Barracuda Backup is the licensing model."

"It is about 6,900 or 7,000 a year. It goes up a little every year. Its price includes live updates, support, antivirus, and cloud storage. If I increase the cloud space, then the price would increase. It has been consistent for us."

"It allows us a low cost backup solution for hardware-based, VMware, and Hyper-V systems all from a single platform."