Acronis Cyber Protect vs Barracuda Intronis Backup comparison

"The interface is easy to use. They keep on adding new features. Acronis recently added multi-platform support."

"The most valuable feature is the extra protection, especially for the backup."

"The most valuable feature is the fact that it backs up my systems transparently in the background, and I'm not even conscious of it."

"It is a very stable solution."

"Universal Restore is valuable to us."

"It makes a full image of the hard drive. If a hard drive fails, all we do is recover to another hard drive."

"Our customers can backup to local storage and they can back up or replicate to the cloud."

"It is a very fast and reliable backup, which requires less management and restores quickly.​"

"The most valuable feature is the speed of backup, which is very good compared to other solutions."

"The most valuable features are the deduplication that analyzes data to identify duplicate patterns and granular restore."

"The main feature we like about Barracuda is that we can map devices directly to the cloud. It operates as a security device to run a backup of the cloud in case one of our physical machines goes down."

"Most important is its ease of use. You plug it in, follow the steps, and you have your backup file."

"Its interface is intuitive, and it is easy to use when I am restoring files. Barracuda does a really excellent job at compression, which makes it very efficient. Eight years later, I am only halfway through to the capacity, which is very good."

"The backup feature is most valuable. That's why we took it."

"The configuration and the onboarding process are pretty good."

"Barracuda's support is probably one of the best things about them, even with all their solutions. With any problem that we have, or even questions, we get the assistance that we need. The turnaround is pretty quick."

"The tool's dashboard for daily operations is useful, but I find that it could benefit from enhancements, particularly in terms of reporting. While exporting reports, the format is not fancy as it appears on the dashboard. The exported files are typically in Excel CSV or PDF format."

"They can include something called a backup appliance. Although Acronis is a software-driven company, it would be good for customers to have some kind of backup appliance on top of a lightweight operating system. This will also reduce the cost. Currently, the customers have to buy the hardware in addition to the operating system, which increases the overhead in terms of procurement."

"When you are using enterprise hardware and software that increases over time, there need to be better and more management features. For pure backup software, it is fine, but when it comes to managing a large infrastructure it is lacking."

"There are some limitations to the backup."

"The cost of Acronis Cyber Protect is good, but as a general judgment here in Egypt, the economic situation is not good. If they can provide a waiver or discount for low-income countries, it would help to spread adoption."

"In some cases, at the time of reinstallation, some disasters happen. For the licensing on the computer the name of the computer and domain, everything is removed from the registry level. Then we have to install the Acronis from the start for it to work properly. Otherwise, the Acronis software will cause a lot of trouble at the time of reinstallation. That's where they need to improve the product. In the case people want to install the same software with the same hardware, it should not stop me."

"We have issues with the SQL databases which are a little shaky."

"One improvement that could be made is adding the option to download files in a PST format when doing a 365 or Google Cloud to cloud backup."

"The solution is pretty expensive. This is the usual customer complaint."

"We cannot backup Sun Micro systems. They are not currently supported."

"The restore time can be improved. The restore time for large quantities of folders is slow. Sometimes, if I'm doing a full recovery of a server, it takes multiple hours, which probably is natural. It might also be because of our internet speed to the cloud."

"I would like to see the Live Boot feature extended to Hyper-V machines, in addition to VMware machines."

"I would like to see better integration with third-party applications."

"I am working in some of the more rural areas of Sweden, and some of the customers here are a little bit wary of cloud technology at the moment. It is not like in Gothenburg or Stockholm, where people rely on it so much more. In the rural areas, companies are saying that we do need to use the cloud, and they are being very wary about their data, especially with GDPR and all that kind of stuff. Having more control and having an option for backing up locally, even if you don't want to use it, would be something very good. The cloud backup is brilliant, but there should be an option to take that cloud backup and save it locally as well. If you lose connection to the internet or you lose access to your data in the cloud, having a backup copy of the latest data on your server is helpful. You need to be able to get access to your customers' files, especially with GDPR, where you need to know where your customers' details are. If they're in the cloud and you've lost access to them, then you'll go into those GDPR regulations. This is somewhere where both Barracuda and Veeam haven't gone as far. As far as I have understood, with Veeam, you can back up your local servers to the cloud but not vice versa. I haven't worked on it much."

"Some features like CIFS are not supported that would help speed and flexibility."

"Barracuda works great for smaller network environments, which are not that complex. It is hardware-based with a Linux core, which you don't have access to, and a lot of stuff happens on the back-end. Even from a troubleshooting perspective, it is a bit challenging."

"The cost of updates is less than $100 USD yearly."

"You pay for what you use in the cloud. If you don't start the virtual machine in the cloud, you only pay for the information stored there. But when you start the virtual machine, another pricing model is activated."

"I think that the prices of the product go up every year. If one is extremely expensive and ten is absolutely cheap, I rate the product price as six."

"The pricing is reasonable. However, it depends on the storage that you use. It would be great to have a package that we can use up to a certain size of the backup, this would allow us to know what the price is going to be up to that capacity."

"Our licenses come with a one-time yearly subscription fee."

"We use the free version that provides very basic functionalities."

"Our licensing fees are on a yearly basis."

"When it comes to elements like cost, I think it is the only backup solution which has perpetual licenses, whereby you buy the license once and for all."

"Its pricing is very reasonable, but it can be reduced."

"Because it is a single package that includes everything, they are worth the money that you need to pay for it. You are paying for the hardware, licensing, the software that runs on it, regular updates, the cloud features included with it along with the replication, and your space allocated in the cloud for replication. It is fairly priced for what you get."

"What I like best about Barracuda Backup is the licensing model."

"Low, fixed cost with great savings."

"The price of the five-year contract was approximately three million Rupees ($42,000 USD)."

"Normally, there is the hardware on the site. So, essentially, there is a server and storage. They can price it a little lower because the customers are making a little investment upfront. Even though it is trouble-free for the end-users, and once it is set up and running, they don't have to really think about it, there is essentially an initial investment. It is not really pricey. We're actually competitive, but we are in a different market. In Asia, customers are a little more price-sensitive than in the west. It is not really a real issue."

"You have two options, which we have. We pay for it bi-monthly. Then, you can purchase the project hours and support annually."

"They're on par with their competitors."