Acronis Cyber Protect vs Barracuda Intronis Backup comparison

"The most valuable feature is that you can do a bare-metal restore even with dissimilar hardware."

"I can encrypt the data, I can make it send me an email if it fails. It lets me choose which files I want to ignore during backup."

"In terms of system-critical support, Acronis' technical support does really well. I would give them an eight out of ten for that."

"The stability of Acronis Cyber Protect is very high."

"Since the last version, everything has been improved."

"The NASDAQ level CFS level backup is the feature I find most beneficial for our data protection strategy."

"I would definitely say the backup and recovery. It used to be a separate module. It was a recovery part and it would literally duplicate the machine to bare bones."

"The most valuable feature is the fact that it backs up my systems transparently in the background, and I'm not even conscious of it."

"Most important is its ease of use. You plug it in, follow the steps, and you have your backup file."

"The most valuable features are the deduplication that analyzes data to identify duplicate patterns and granular restore."

"Barracuda's support is probably one of the best things about them, even with all their solutions. With any problem that we have, or even questions, we get the assistance that we need. The turnaround is pretty quick."

"The product is easy to use."

"The product is easy to install and use while doing what it is expected to do."

"The configuration and the onboarding process are pretty good."

"I have found the product's LiveBoot feature to be most valuable."

"They are the best support that we have had so far. When you contact or email them, they are very quick to respond. They always have someone available for us. That's what we want as a customer, we want someone to listen to us."

"In the span of six months, maintenance is done at least twice and you are told that it is coming up, with apologies for the inconvenience. It's a distraction, and it interferes with the backup schedule."

"We have issues with the SQL databases which are a little shaky."

"There are times when the backups are slow. A faster backup would be better."

"There are a lot of products out there that are a little bit stronger than Acronis where AV is concerned."

"The pricing could be improved."

"On the backup and restoration side with Acronis Backup, some on-premises AI features which can detect anomalies may be something which would improve the product significantly."

"The backing up of virtual machines in VMware and Nutanix needs better integration and the performance of the solution needs improvement."

"The technical support of Acronis Backup could improve. They have the depth of knowledge but the speed of the response could be quicker."

"It would be nice to have some reports generated on the usage, but it is not essential."

"The web interface needs to contain a more up-to-date view of the hardware."

"I would like to see better integration with third-party applications."

"The search features must be improved."

"I am working in some of the more rural areas of Sweden, and some of the customers here are a little bit wary of cloud technology at the moment. It is not like in Gothenburg or Stockholm, where people rely on it so much more. In the rural areas, companies are saying that we do need to use the cloud, and they are being very wary about their data, especially with GDPR and all that kind of stuff. Having more control and having an option for backing up locally, even if you don't want to use it, would be something very good. The cloud backup is brilliant, but there should be an option to take that cloud backup and save it locally as well. If you lose connection to the internet or you lose access to your data in the cloud, having a backup copy of the latest data on your server is helpful. You need to be able to get access to your customers' files, especially with GDPR, where you need to know where your customers' details are. If they're in the cloud and you've lost access to them, then you'll go into those GDPR regulations. This is somewhere where both Barracuda and Veeam haven't gone as far. As far as I have understood, with Veeam, you can back up your local servers to the cloud but not vice versa. I haven't worked on it much."

"The restore time can be improved. The restore time for large quantities of folders is slow. Sometimes, if I'm doing a full recovery of a server, it takes multiple hours, which probably is natural. It might also be because of our internet speed to the cloud."

"The tool is not user-friendly. The solution should also improve its compatibility. It is also not license-based."

"The solution depends on your connectivity, so it is essential to have a proper connection to the cloud."

"I would rate the solution’s pricing an eight out of ten. The tool’s subscription is yearly."

"You don't have to pay for licenses. You can pay per gig per month. It is pretty reasonable, especially when you do it per gig."

"This is an affordable product and fits within our customers' budgets."

"Our licensing fees are on a yearly basis."

"The pricing is significantly higher than it was last year, which is understandable since they have introduced new technology, such as transitioning from backup to cybersecurity."

"I would describe the product as a mid-priced tool for small and medium businesses."

"The pricing is reasonable. However, it depends on the storage that you use. It would be great to have a package that we can use up to a certain size of the backup, this would allow us to know what the price is going to be up to that capacity."

"The price of the solution is reasonable."

"Normally, there is the hardware on the site. So, essentially, there is a server and storage. They can price it a little lower because the customers are making a little investment upfront. Even though it is trouble-free for the end-users, and once it is set up and running, they don't have to really think about it, there is essentially an initial investment. It is not really pricey. We're actually competitive, but we are in a different market. In Asia, customers are a little more price-sensitive than in the west. It is not really a real issue."

"The price of the five-year contract was approximately three million Rupees ($42,000 USD)."

"Its pricing is very reasonable, but it can be reduced."

"It is about 6,900 or 7,000 a year. It goes up a little every year. Its price includes live updates, support, antivirus, and cloud storage. If I increase the cloud space, then the price would increase. It has been consistent for us."

"You don't need to buy an extra license or agent. With one box, you have licenses for any amount of devices that you want to backed up for whatever is backed up."

"They're on par with their competitors."

"The licensing is charged yearly. It's my understanding that the cost of the solution is somewhere around $7,000 every two years."

"What I like best about Barracuda Backup is the licensing model."