Acronis Cyber Protect vs Barracuda Intronis Backup comparison

"From my perspective, the most valuable features in Acronis Cyber Protect include ransomware protection and antivirus. These features not only add significant value but also play a crucial role in closing deals. When selling backup for Microsoft 365, these security features, like ransomware protection and antivirus, serve as a starting point to offer backup and protection."

"Acronis has many features, which are really very interesting, when it comes to data backup and recovery, especially disaster recovery (DR)."

"I would definitely say the backup and recovery. It used to be a separate module. It was a recovery part and it would literally duplicate the machine to bare bones."

"The solution has all the features I need and user friendly."

"The user interface (UI) is easy to use."

"Our customers can backup to local storage and they can back up or replicate to the cloud."

"It works with different types of partitions or different OSs."

"The most valuable feature is the fact that it backs up my systems transparently in the background, and I'm not even conscious of it."

"The product is easy to install and use while doing what it is expected to do."

"They are the best support that we have had so far. When you contact or email them, they are very quick to respond. They always have someone available for us. That's what we want as a customer, we want someone to listen to us."

"The main feature we like about Barracuda is that we can map devices directly to the cloud. It operates as a security device to run a backup of the cloud in case one of our physical machines goes down."

"It's a one-stop shop, meaning we just program and schedule the backups, decide what is being backed up, and then it automatically replicates and deduplicates."

"The configuration and the onboarding process are pretty good."

"It is very reliable, so we don't have any issues with it. Our customers have never raised any issue with it. Basically, once you set it up and it is running, it is trouble-free. Our customers are happy. They just got a renewal for the subscription for the service."

"We perform backup drills to test the functionality, and we don't have any problems."

"The most valuable feature is the speed of backup, which is very good compared to other solutions."

"The new version has anti-malware and software management features, but these features should be enhanced. It is working as an exclusive solution along with the backup and recovery."

"We have sometimes issues with the child copies and other similar functions, but it's normal with any backup solution. We need to fix those issues first in order for us to be able to do the backup properly."

"The support takes too much time to respond to callbacks. Calls are often scheduled around four to five PM and tend to occur with a two-hour delay each time."

"​It would be nice if it could support more types of storage: EMC, HPE, Veeam, etc."

"If there was a wizard that would lead you down a road, when creating a backup, that would probably be better than having to go online or call somebody to actually do a backup. It's not intuitive..."

"The reporting can be improved."

"The product would be better if they offered more integration capabilities."

"The biggest problem that we have is when the antivirus is installed, the whole machine runs very slowly and some of the machines hang."

"I am working in some of the more rural areas of Sweden, and some of the customers here are a little bit wary of cloud technology at the moment. It is not like in Gothenburg or Stockholm, where people rely on it so much more. In the rural areas, companies are saying that we do need to use the cloud, and they are being very wary about their data, especially with GDPR and all that kind of stuff. Having more control and having an option for backing up locally, even if you don't want to use it, would be something very good. The cloud backup is brilliant, but there should be an option to take that cloud backup and save it locally as well. If you lose connection to the internet or you lose access to your data in the cloud, having a backup copy of the latest data on your server is helpful. You need to be able to get access to your customers' files, especially with GDPR, where you need to know where your customers' details are. If they're in the cloud and you've lost access to them, then you'll go into those GDPR regulations. This is somewhere where both Barracuda and Veeam haven't gone as far. As far as I have understood, with Veeam, you can back up your local servers to the cloud but not vice versa. I haven't worked on it much."

"The web interface needs to contain a more up-to-date view of the hardware."

"Setting up Barracuda Backup is straightforward."

"Its speed can be a bit improved, and of course, its pricing can go a lot cheaper."

"The solution needs fine-grained backup capabilities to service individual users. But this is a minor issue considering all that the product does."

"The solution depends on your connectivity, so it is essential to have a proper connection to the cloud."

"I would like to see the Live Boot feature extended to Hyper-V machines, in addition to VMware machines."

"I would like to see a way to increase space."

"We were on a perpetual license for Acronis Backup."

"The price of the solution is reasonable."

"The pricing is reasonable. However, it depends on the storage that you use. It would be great to have a package that we can use up to a certain size of the backup, this would allow us to know what the price is going to be up to that capacity."

"We have a Cyber Cloud backup license and we have on-premises storage. Both can be useful for our customers."

"It is very cost-effective for the SMB segment, especially for start-ups and smaller environments. It is cost-effective for on-premises and on-cloud deployments in such environments."

"Pricing is what it is. I don't shop around once I find a good solution. I insist they maintain ongoing support year after year for updates and tech support."

"The pricing is comparable to the newest solution available on the market, Altaro."

"The pricing model is a little complex to find the right size for what you need. It takes a lot of hours to figure it out."

"Normally, there is the hardware on the site. So, essentially, there is a server and storage. They can price it a little lower because the customers are making a little investment upfront. Even though it is trouble-free for the end-users, and once it is set up and running, they don't have to really think about it, there is essentially an initial investment. It is not really pricey. We're actually competitive, but we are in a different market. In Asia, customers are a little more price-sensitive than in the west. It is not really a real issue."

"It allows us a low cost backup solution for hardware-based, VMware, and Hyper-V systems all from a single platform."

"Its pricing is very reasonable, but it can be reduced."

"You have two options, which we have. We pay for it bi-monthly. Then, you can purchase the project hours and support annually."

"All the storage is included in Barracuda, so you're just paying for the package. I think with Veeam, you pay for the package, and you pay for the storage."

"You don't need to buy an extra license or agent. With one box, you have licenses for any amount of devices that you want to backed up for whatever is backed up."

"The tool's pricing is reasonable."

"The price of the five-year contract was approximately three million Rupees ($42,000 USD)."