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Adobe Sign vs DocuSign vs SharePoint comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

eSignature (Electronic Signature) Market Share Distribution
ProductMarket Share (%)
Adobe Sign7.5%
DocuSign18.6%
SignNow4.4%
Other69.5%
eSignature (Electronic Signature)
eSignature (Electronic Signature) Market Share Distribution
ProductMarket Share (%)
DocuSign18.6%
Adobe Sign7.5%
SignNow4.4%
Other69.5%
eSignature (Electronic Signature)
Enterprise Content Management Market Share Distribution
ProductMarket Share (%)
SharePoint11.3%
OpenText Content Management8.0%
Alfresco7.8%
Other72.9%
Enterprise Content Management
 

Featured Reviews

LP
System Consultant at Freelancer
Efficient handling of feature updates and user management with supportive customer service
Adobe Sign is very easy to use, and anyone can easily understand and use it independently. If I teach them once, that's sufficient. They can easily grasp it by themselves, but I still make documentation every time I learn new key points or processes. I also create videos for easier access for all users on a common SharePoint site, where people can easily view the processes if they forget, which is beneficial after taking time off for vacations. The initial setup of Adobe Sign is very straightforward and not complex, making it easily understandable. The customer support team from Adobe is very responsible. Whenever I raise a request in Adobe Sign, especially regarding documents that miss content, they clearly explain that large documents sometimes cause issues, and recommend converting the document into a PDF file before sending it for signature, which resolved the issues we faced. They respond immediately whenever I raise a request.
AshishKumar13 - PeerSpot reviewer
Senior Consultant at a consultancy with 51-200 employees
Advanced management and seamless integration improve document workflows
The IAM tool they are providing is good, but there should be flexibility in terms of importing IAM or AI generation reviews into the normal workflows while generating documents and creating templates. DocuSign still needs to offer more built-in integration tools such as the Coupa connector. They already have many integrations, such as Google Docs and Google Drive, but some major ones are still in the pipeline. Scalability, in terms of the workflow structure and maintenance, needs improvement. If the workflow becomes heavy, the system slows down, requiring consultation with the team to get the workflow load relieved. System availability should see fewer crashes or server errors.
AnjneyBhardwaj - PeerSpot reviewer
Senior Market Research Analyst at IDC Corporate
Collaboration has improved through simplified document access and controlled sharing
SharePoint is definitely used to keep a record of our files and data. The capability is quite good because it is time-saving. I have used it only four or five times, but it has been very helpful to keep all my information in a consolidated manner. The search feature is one of the most beneficial factors that we use to filter out the latest data or the latest file as per our convenience and use case. When you have a large repository, this feature is particularly valuable. Role-based access control has been helpful while developing the knowledge platform. The roles were defined clearly, which made it easy for the four or five of us to work simultaneously and collaborate on our project in a similar manner.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would recommend this solution to other people. It is an easy-to-use solution and one of the best."
"I adore using Adobe Sign since it feels intuitive and user-friendly. Its organic design makes it effortless to navigate, so even if you lack experience with Adobe software, you can quickly learn and use it accurately."
"The most valuable aspect of Adobe Sign is not a single feature, but rather a combination of features. From a broad perspective, the failover system is particularly noteworthy. In the event that Adobe Sign experiences downtime, there are backup measures in place through Amazon AWS that ensure continuity. For instance, if one region experiences an outage, another region can take over seamlessly, which is a significant advantage."
"The ability to sign digitally is very convenient."
"We heavily relied on Adobe Sign for signature workflows, Advanced Sharing method, tracking reports, creating products, and assigning accounts to new users."
"Regarding the most valuable feature of the solution, I would say that it is easy to use."
"Adobe Sign is a reliable product with good support and a continuous improvement process in place."
"I give the stability a ten out of ten."
"You can customize how you want to use the solution."
"This speeds up the sign-off process."
"Very convenient, saves dealing with hard copies of documents."
"DocuSign is currently able to cater to almost 95% of user needs in terms of contractual documents, propagation, storage, signature process, and additional requirements."
"I appreciate that I can see when they've viewed the document, when they've signed the document, and the status of the document, which is probably my favorite feature in DocuSign."
"The most valuable feature of DocuSign is its ability to save time."
"What I have found to be the most valuable aspect of this solution is the fact that I don't have to go out and meet the other party in person. I can just take care of what I need to online."
"The solution is stable."
"SharePoint is smooth and easy to use for editing, updating, and uploading files."
"Tech support tops off as excellent."
"It has improve our organization by speeding up document sharing."
"It allows for simultaneous users to be on it."
"Sharing information is very easy in SharePoint. We use multiple types of documents, like online Excel tools and online content editing, especially for group editing. This allows us to collaborate, even in distributed teams. Despite being geographically spread out, everyone can access the same files online, edit them, and see changes. We also use SharePoint to track all these changes, making our teamwork more collaborative overall. The tool fastens information sharing and collaboration."
"Information is now available instantly to managers on all devices."
"SharePoint's collaborative features are valuable as they enable productivity by allowing multiple users to edit documents simultaneously."
"Helps with document collaboration and workflow."
 

Cons

"The price of the solution could improve for certain plans."
"It is hard to keep up with continuous improvements."
"The support could improve in Adobe Sign."
"The solution's UI can be made simpler and easy to use so that I can have the option to make changes if needed."
"The UI has room for improvement."
"I think that the performance could be better and so could the auto-updates when filling in new columns and information."
"It works. I have no notes for improvement."
"The solution could always be more secure."
"It should automatically be datestamped beside the signature."
"If the workflow becomes heavy, the system slows down, requiring consultation with the team to get the workflow load relieved."
"I find the new updated formatting and template system in DocuSign problematic. When I format and create content in their new updated system, the preview looks different from what I see during editing."
"I could always use better security around the solution."
"We'd like to have some integration with some of our IT services."
"Resolution from customer service and their response rate in resolving issues needs to be improved."
"Moving the boxes around can be a bit annoying, so the AI element in the UI should be significantly improved to make the process smoother."
"There are sometimes delays in user communication."
"It should have a Google-caliber search ability and a model-based GUI."
"We would like more security features, like automating."
"The product must provide more automation."
"It does not integrate despite being part of the Microsoft family."
"It would be nice if the editing and setting up of SharePoint were more user-friendly, so I do not have to have an expert to deal with it."
"Needs improvement on the user interface."
"I have been facing some challenges when using SharePoint, as the workflows freeze at times, so there is a maintenance activity which needs to be done periodically."
"The product does not perform 100% when used outside of a Microsoft based browser, Chrome, Firefox, etc."
 

Pricing and Cost Advice

"Adobe Sign is not expensive, but it is premium-priced based on the specific features required. The value you get from the numerous features and free unlimited support, including expert advice, is worth considering when looking for value for money. Unlike licensed components, when you purchase Adobe Sign, you're not just buying support; hence, you won't be faced with any unexpected licensing costs for additional support."
"The free edition allows us to use the signature feature."
"As of now, there are no monthly expenses involved in the solution."
"One area where there is room for improvement is the pricing of the entry-level plans. If you have minimal requirements for electronic signatures, the initial plans may not be suitable for SMBs as they may appear expensive. However, once you start using Adobe Sign, you can see a positive return on investment. Nonetheless, the pricing of the entry-level plans could be improved to cater to businesses with lower signing needs."
"The tool is expensive."
"We have purchased add-ons to handle multiple site collections, form creation, and design."
"The solution's pricing is relatively expensive because it's bundled with other products."
"Licensing can be by server or by seat."
"They are about an eight in comparison to other similar products."
"For this type of solution, it is not wise to buy it without Software Assurance."
"The pricing works for us."
"SharePoint is included with our Microsoft license."
"The licensing model for SharePoint Online is based on per user, and it is monthly. The price of the solution overall is good."
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Comparison Review

it_user8925 - PeerSpot reviewer
Developer with 51-200 employees
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Computer Software Company
12%
Government
9%
Financial Services Firm
8%
University
8%
Financial Services Firm
13%
Computer Software Company
9%
Government
8%
Manufacturing Company
7%
Government
12%
Financial Services Firm
9%
Manufacturing Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Large Enterprise7
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise3
By reviewers
Company SizeCount
Small Business80
Midsize Enterprise38
Large Enterprise81
 

Questions from the Community

What needs improvement with Adobe Sign?
I cannot answer how Adobe Sign can be improved now because I haven't worked with it in the last two months as I recen...
What is your primary use case for Adobe Sign?
My use cases for Adobe Sign include working in NNE until April, where I played as an Adobe Enterprise Admin for globa...
What advice do you have for others considering Adobe Sign?
I would recommend Adobe Sign to other people, probably Mikkel from NNE, whose initials are UKRG. I would definitely r...
What is your experience regarding pricing and costs for DocuSign eSignature?
Our IT team handles all pricing aspects, including setup and licensing costs for DocuSign, so I don't have informatio...
What needs improvement with DocuSign eSignature?
I find the new updated formatting and template system in DocuSign problematic. When I format and create content in th...
What is your experience regarding pricing and costs for SharePoint?
I do not know the difference between the prices of the two solutions; I did not work on this project.
What needs improvement with SharePoint?
It is not really better; we use the same solution as before with Google Drive and the Google App solution. Sometimes ...
What is your primary use case for SharePoint?
I create a data warehouse and establish a link between different applications. For data exchange, the vendor is Oracle.
 

Comparisons

 

Also Known As

Echosign
DocuSign eSignature, CoSign, DocuSign eNotary
SharePoint 2007, SharePoint 2010
 

Overview

 

Sample Customers

Card Assets, St. Paul Federal Credit Union, University Physicians Network, Cygate, Rackspace, Kuhn Krause, Kia Motors America
Bayer, Sony, ComCast, Century Link, Siemens, Boston Scientific, salesforce, Yahoo, McKeeson
Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
Find out what your peers are saying about Docusign, Conga, Adobe and others in eSignature (Electronic Signature). Updated: February 2026.
881,707 professionals have used our research since 2012.