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Amazon CloudWatch vs WhatsUp Gold comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon CloudWatch
Ranking in Application Performance Monitoring (APM) and Observability
13th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
46
Ranking in other categories
Log Management (14th), Cloud Monitoring Software (10th)
WhatsUp Gold
Ranking in Application Performance Monitoring (APM) and Observability
24th
Average Rating
7.8
Reviews Sentiment
7.4
Number of Reviews
24
Ranking in other categories
Network Monitoring Software (26th), Server Monitoring (14th), IT Infrastructure Monitoring (27th)
 

Mindshare comparison

As of April 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Amazon CloudWatch is 1.6%, up from 1.1% compared to the previous year. The mindshare of WhatsUp Gold is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Rasanpreet Singh - PeerSpot reviewer
Reliable AWS monitoring and logging
The choice of logging solution should always be determined by the specific business requirements. It is crucial to align the logging strategy with what type of logs are needed and how they should be used. There are instances where we require custom solutions to retrieve logs, especially application logs that may not be easily accessible through CloudWatch or similar services. When we heavily rely on AWS native services, CloudWatch is indeed a robust choice. However, in certain scenarios, we might need integration capabilities with other tools, and if they can incorporate such features, it would enhance overall logging capabilities. I would rate it eight out of ten.
Tom Condo - PeerSpot reviewer
If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue
When it comes to the intuitiveness of the topology mapping feature, our network architect created a vision diagram of our entire network and then created the links tied into the WhatsUp active monitoring to different spots on our topology map. It's one of the more critical functions we do here. We have the map displayed in different places in our room and help desk. We get alerted via emails but we can also see it visually. It does what it says it's going to do. We find this feature very helpful. The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is. All the information is provided. This feature really helps. You can see the correlation between that link and what failed. This feature is very helpful. The interface is fairly intuitive. Some of our users used SolarWinds and Nagios, and WhatsUp is easy in comparison. Once you get set up, the look, feel, and configuration are good. Our network architect had never used it before but he was able to create the Visio and map. It was very simple. He has no problems with it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's useful to analyze past data and compare it with recent activities."
"The most valuable part is the metrics part, which is really good."
"The detection is the most valuable feature."
"We can set CPU thresholds using the solution."
"Most of it's around optimizing utilization, their cloud utilization. They're making sure that they're getting the most out of their in-cloud environments and their instances. Making sure that there's no strange behavior in the environment."
"What I found most valuable in Amazon CloudWatch is that it gives you detailed information, which I found helpful because it can even provide you with data for the past one minute, which is quite granular. That was what helped me most in terms of finding the root causes. Task automation is another valuable feature of Amazon CloudWatch."
"The monitoring features are valuable."
"Monitoring time and ensuring ease in it is the most valuable feature."
"It is easy to access and discover devices, as well as monitor them automatically. The topology discover is also a useful feature."
"The documentation is very good."
"The most valuable feature is the auto-discovery function."
"It handles the basics of monitoring."
"This is a good, stable network monitoring solution for devices."
"The most valuable feature of WhatsUp Gold is NetFlow and the virtualized maps."
"I use it on premises to monitor my network database. We monitor the link up/down and use the SNMP traps as well."
"The tool's most valuable feature is the visibility it offers of everything in the network and infrastructure."
 

Cons

"Amazon CloudWatch's pricing needs improvement."
"It is hard to configure; it is not a straightforward tool."
"It's not an advanced way of monitoring."
"The dashboard and the UI could improve in Amazon CloudWatch. Additionally, they should focus on visibility inside the servers with AI and machine learning integrations. This would allow users who are using the solution to see what is happening within the system better."
"Incorporating a straightforward method or a plug-and-play solution for integrating these databases with our systems, facilitating smooth data transfer, and enabling the creation of dashboards for monitoring and analysis would be beneficial."
"For monitoring applications or for APM, CloudWatch has some limitations. You cannot monitor application performance from CloudWatch, and you have to go for a third-party tool."
"The solution should provide human-readable metrics."
"It's not very intuitive. It doesn't have drag-and-drop functionality to trigger actions from notifications."
"The technical support does not bother to respond."
"I think there are a few bugs now. Although they give some resolution for this, we cannot share the network remotely because of our company policy."
"Importing the maps and being able to customize them could be easier."
"Regional product team support is not very good."
"The initial setup of WhatsUp Gold is a medium range of difficulty levels. However, if it is your first time it could be difficult."
"I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring."
"The tool should focus on increasing its market share, as it is the only area of concern where improvements are needed."
"I might like to see a better interface in the future."
 

Pricing and Cost Advice

"Amazon CloudWatch has very cheap pricing, and it hardly costs my company $25-$30 a month for fifty systems, so it's pretty affordable."
"We have monthly licensing costs. The licenses are probably in the vicinity of about $300 - $350/month."
"The product's cost is relatively inexpensive."
"The price of Amazon CloudWatch is reasonable for detailed basic monitoring."
"Amazon CloudWatch is a cheap solution."
"The tool is not expensive."
"It’s an open-source solution."
"Its pricing is reasonable. It is sometimes tricky, but it is reasonable as compared to others."
"This is a well priced solution."
"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."
"The price of WhatsUp Gold is good."
"The most valuable feature is the cost compared to other solutions."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
"Pricing is reasonable compared to other products."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
17%
Manufacturing Company
8%
Government
5%
Computer Software Company
12%
Financial Services Firm
12%
Manufacturing Company
9%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Amazon CloudWatch?
Amazon CloudWatch charges more for custom metrics as well as for changes in the timeline, which I see as a disadvantage given the price.
What needs improvement with Amazon CloudWatch?
Amazon CloudWatch charges extra for custom metrics, which is a significant disadvantage. Another aspect that needs improvement is the look and feel of custom dashboards, which currently do not matc...
What do you like most about WhatsUp Gold?
The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be benefici...
 

Comparisons

 

Overview

 

Sample Customers

AirAsia, Airbnb, Aircel, APUS, Avazu, Casa & Video, Futbol Club Barcelona (FCBarcelona), National Taiwan University, redBus
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about Amazon CloudWatch vs. WhatsUp Gold and other solutions. Updated: April 2025.
848,396 professionals have used our research since 2012.