Automox vs IBM MaaS360 comparison

Automox and IBM are both solutions in the Enterprise Mobility Management (EMM) category. Automox is ranked #18, while IBM is ranked #9 with an average rating of 7.8. Automox holds a 0.9% mindshare in EMM, compared to IBM’s 4.1% mindshare. Additionally, 100% of Automox users are willing to recommend the solution, compared to 84% of IBM users who would recommend it.

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Executive SummaryUpdated on Oct 1, 2024

IBM MaaS360 and Automox are leading solutions in endpoint management and security. While IBM MaaS360 has appealing support and pricing, Automox has a superior feature set, making it worth the investment.

Features: IBM MaaS360 offers robust mobile device management, secure email, and document sharing capabilities. Automox excels with patch management, configuration management, and automated remediation features. Users value Automox's higher level of automation and overall feature depth.

Room for Improvement: IBM MaaS360 users suggest improvements in reporting capabilities and integration with other security tools. For Automox, users would like to see enhanced reporting options and more detailed logging. Differences indicate IBM MaaS360 needs a stronger focus on integration, while Automox needs improved reporting features.

Ease of Deployment and Customer Service: IBM MaaS360 is praised for its straightforward deployment process and responsive customer service. Automox receives positive feedback for user-friendly deployment but has mixed reviews on customer support response times. IBM MaaS360 appears to have an edge in customer service while both rank similarly in deployment ease.

Pricing and ROI: IBM MaaS360 is seen as cost-effective with good ROI due to comprehensive support and competitive pricing. Automox, though slightly higher in cost, justifies its price with extensive features and automation capabilities that enhance ROI. Differences highlight IBM MaaS360's cost-effectiveness versus Automox's strong feature-to-cost ratio.

To learn more, read our detailed Automox vs. IBM MaaS360 Report (Updated: March 2025).

Buyer's Guide

Automox vs. IBM MaaS360

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of April 2025, in the Enterprise Mobility Management (EMM) category, the mindshare of Microsoft Intune is 34.5%, down from 38.3% compared to the previous year. The mindshare of Automox is 0.9%, down from 1.1% compared to the previous year. The mindshare of IBM MaaS360 is 4.1%, down from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Mobility Management (EMM)

Featured Reviews

Joseph Merusi

Collaborations engineer at a financial services firm with 1,001-5,000 employees

Everything has worked better since we started using it

Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.

Read full review

Jack Leung

EMEA Senior Systems Engineer at Quaker Chemical Corporation

Easy to use and deploy agents but needs more stability

We just need to deploy the agent to the endpoints. We don't need to set up anything. For a single agent, it takes one or two minutes. However, we deployed globally, and you need to take into consideration the time it will take to deploy across each endpoint. It's very simple to deploy. We had three or four engineers take care of the implementation.

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Bijay Kumar Swain

Cyber Security Practice Head at Extrapolix Technologies

Ability to segregate data, well-suited for medium enterprises and installation is quick

We have some challenges. If we look at the challenges we face in the market, there are a few products like Sophos, where there are features of MaaS360, and the IBM EDR product, ReaQta. So, there are features from both ReaQta and MaaS360 available in Sophos, as well as a few other products, which we have challenges in replacing. MaaS360 definitely caters to a few of the requirements, but when someone is going for a solution, all the features are not available in MaaS360. It is like a combo, MaaS360, and IBM ReaQta, that is, EDR, ReaQta. Both of them, together as a combo plan, actually offer a very good proposition in terms of market competitors. There are a few products like Sophos and another product which have features from both endpoint detection and response and mobile device management. Because we have two different products with those features, we face challenges in proposing a particular product for the client. It is like a marketing challenge. The way other competitor products are available in the market. So it is better to have a different positive team, but, again, to remain in competition and have better scalability. So, IBM needs to integrate a few features that the competitors have in their products. No doubt, this is a different product, MaaS360. We call it MDM. We call it endpoint mobile device management. Then we call it different names that MaaS360 falls into. But when we are talking about competitor products, to remain in the competition, you need to have features that others provide. IBM surely has those features in other products, but not in MaaS360. The only challenge was replacing already existing competitor products with MaaS360. So, that’s the only area where we struggle because they always come with those requirements that they are already getting in the competitor’s product, which is not available in IBM’s MaaS360. So this product lacks some features, like Unified Endpoint Management.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Intune simplifies compliance. The ability to manage software updates and policies on endpoints has helped us meet contract requirements."

"Conditional access helps me control uncontrolled access."

"Intune does consolidate all endpoint and security management tools into one place, making everything easier to manage."

"I would rate the stability of Microsoft Intune nine out of ten."

"One valuable feature of Microsoft Intune is the enrollment process, which is user-based, making it easier to manage compared to AirWatch."

"The ability to manage devices over the cloud is a big benefit, as devices now receive updates regardless of location."

"For the price, the features included with Microsoft are appealing."

"It's normally able to meet 100% expectations of our customers."

More Microsoft Intune pros

"Its flexibility is most valuable."

"Previously, we would run a report, scan it, and compare it. We were spending 15 to 30 minutes a month on each machine on this stuff because you would find stuff that wasn't up to date, then you had to fix it. This solution takes that time down to minutes. Automox saves us easily many hours a month."

"They've been adding some new features lately, which I'm not nearly as familiar with, but the ability to just deploy patches and exempt certain machines from certain patches is helpful. For instance, for our servers, we may not want to roll out zero-day patches. We are able to exempt those and make sure that they don't get those policies. We've got certain servers that have to run a particular version of Java, and being able to exempt those servers from receiving Java updates is pretty fantastic."

"Coming from prior solutions that were a lot more effort, Automox's patch management abilities are transformational. When I took over patching at my company, they were using on-premise architecture to patch. As the workforce shifted from being in the office into their home offices, I was able to lift and shift with no effort other than deploying the new agent out into the environment."

"It's easy to deploy agents to endpoints."

"Among the most valuable features are its ease of use and the Worklets. Both of them are time-savers. Worklets enable us to customize things for a given environment. It's something like when Apple lets other people create applications. Other peoples' Worklets can be used in our environment and in our customers' environments. That saves a lot of time, and it's really cool."

"The biggest improvement to our organization involves the reduction in its man hours... We've probably saved hundreds of hours."

"The fact that it's just one product that can patch multiple operating systems is really great."

More Automox pros

"The product’s most valuable feature is email, browser, and application security."

"We introduced the product as part of the SOC-2 requirement. The tool's most valuable features include keeping the operating system updated, tracking software inventory, controlling computer administrators, and the ability to wipe a computer in case of a security threat. It helps us to be compliant, and it is one of the reasons we implemented it."

"The ability to send an iPad out to someone and have them auto-provision it when they are out in the field is fantastic. We don't have to have it all configured before we ship it. This is probably the biggest value add."

"The graphic, friendly interface allowed us to start without almost any support from the manufacturer."

"It allows us to have an updated inventory of all the devices in real-time with the ability to add personalized information."

"Maas360 uses distribution groups to deploy apps, which makes it a bit easier than, for example, Intune."

"My customers value the ability to control all their devices from a central point in IBM MaaS360."

"The solution is quite stable."

More IBM MaaS360 pros

Cons

"The interface is not as modern as some competitors in terms of single pane of glass visibility across the entire landscape. It has a very Azure vibe and may not be as graphically appealing as other products."

"Although Intune is from the same provider, its integration with other Microsoft products, like Microsoft Defender or Microsoft Purview, could be improved."

"I, as such, do not have any specific inputs or needs. However, there is always room for improvement when it comes to scalability."

"The solution could improve its flexibility."

"Intune has all the features enabled for Windows devices but needs to be improved on iOS and Apple devices."

"There are a couple of issues with stability."

"The most important thing is reporting. They should improve their reporting. They should give a free hand to users. In SCCM, I can create my own reports. For example, in SCCM, I can create an inventory report for my PC or for all PCs, but in Intune, we don't have an option to create any report. Microsoft claims that Intune is a successor of SCCM, but SCCM is more powerful than Intune. So, they should develop Intune more and make it equivalent to SCCM. Then, their product will be great in the market."

"The documentation about the custom image setup could be better. Although Microsoft provides the steps to configure Intune or set up or deploy Intune, it doesn't have much information related to custom images. If you ask, "how can we deploy the custom image?" There is no information. The steps they mention ask you to connect to your on-premises environment or create your own image on the cloud itself once there is connectivity. But I needed to go to multiple websites to get all this information. I had to figure out how to upload the custom image if you want to use the on-premise custom image for Cloud PC. If you have the proper subscription, you must have the right access, like global admin or owner. Then you can add your custom image to that. There are no steps mentioned over there. Microsoft Intune doesn't have Chrome browser support. I would like to have that support because they will want it if we pitch the product to clients."

More Microsoft Intune cons

"Asset management would be a great feature to add to Automox. We would run easier scripts or more out of the box scripts that would help us in audits. \"

"There should be better inventory capabilities. Right now, they only allow you to have insight into software out-of-the-box. It would be nice to also extend that into custom inventory that can be modified and managed by the practitioner."

"The only thing that we've ever truly wanted is an onsite repository. Currently, all updates are provided directly from the internet. So, if you have 1,000 devices, all 1,000 devices go directly out to the internet. We would love the option of being able to put the updates on local storage so that we're not consuming as much bandwidth. That is literally the only thing that we've ever wanted."

"As concerns the patching concepts, there's a bit of a learning curve in terms of working out how Automox wants you to work within the console, not only splitting up everything into groups, but then having the various policies assigned."

"We would like to see additional detailed reporting for Service providers like us. We had to build our own reports via their APIs to meet our needs."

"When we bring on a new client, we need to go into that client and manually set up my account, my chief engineer's account, three technicians' accounts, and a billing person's account all over again, which is annoying. We have probably up to 15 or 16 of our clients on Automox now. For every single one of those, we have had to go in and set this up. Then, if anything changes, we have to remember to go to Automox and change it 15 or 16 times. So, we just want inheritable permissions, and that is it. We have talked to them about this, and they are like, "Yeah, we hear a lot of complaints about it." I am thinking, "Guys, I have been complaining about this for a year and a half. When are you going to do it?" It must be some tricky thing or not an easy fix, because I can only assume if it were easy, then they would have done it by now."

"The biggest area they need to fix, without a doubt, is the ability to copy and sync profiles and worklets between all of the organizations you manage, and the ability to have top-level user access control across all of the companies that you manage."

"It should have integrated workstation access. So, there should be a remote desktop feature."

More Automox cons

"IBM MaaS360 needs to have stronger points when it comes to the area of BYOD."

"It's difficult for someone like me to set up a phone that doesn't require a SIM card, like Apple's new phones."

"The look needs to be updated and it could be simpler to use."

"Can be added process of export/import environment configuration to simplify any migration processes."

"The product needs to improve tech support."

"When we have MaaS360 installed on smartphones, it consumes the battery of the device at a much faster pace. This is one of the areas of improvement that I would like to highlight. We have also observed that in the contact list, a lot of duplication is happening. A single contact is duplicated three or four times, which also consumes more memory resources. If they can work on improving it for these aspects, it will have a more positive impact not only on the way the application is being consumed by the user but also on user satisfaction. A lot of new features are being deployed or rolled out by companies that are competitors of IBM MaaS360. IBM will have to ensure that all those features are on board so that we have a complete suite of features in the platform, rather than deploying multiple diverse solutions to cater to the requirements of our customers."

"IBM MaaS360 can improve the location reporter. There is a 15-minute delay and this does not allow for any usefulness."

"The user experience really isn't so good."

More IBM MaaS360 cons

Pricing and Cost Advice

"The pricing for Microsoft Intune is reasonable. Our clients are satisfied."

"It is reasonable for the features it has."

"Intune is moderately expensive. You can get the license bundled with Office 365 E3 or E5 licenses. The E5s are a bit expensive, but you get some cheaper solutions with Intune."

"The price could be better."

"It is cheap, but as compared to Google, it is costly. Google is cheaper, but quality-wise, Microsoft Intune is better."

"It's affordable. In comparison to the competitors, the price depends on what features you need from Intune, but it's affordable. There are no hidden costs, but there are some features that go for a premium price. Those are the add-ons for which you have to pay extra."

"The cost is handled through our Office 365 license, so I have yet to be able to compare it directly with other tools in its class."

"The tool is cheaper than our company's other MDM tools."

More Microsoft Intune pricing and cost advice

"The pricing and licensing costs have been great for us... My advice to others who are evaluating or thinking of implementing Automox is to give it a shot. If a free trial is still available, definitely use it, because it makes life a lot easier."

"There are no additional costs in addition to the extended licensing fees with Automox. You get your support and your per endpoint license with what you purchased."

"We're doing it annually directly through Automox. It is per endpoint. It is $2 and some change per endpoint, but I believe the cost is right around $28,000. Everything is covered in this fee."

"The product is a great value."

"We are on the premium licensing, which is the one that has the API capability that we use."

"For all these software tools, it is usually a subscription model. There is a monthly charge that we need to pass along to our clients because we are doing all this for their benefit. It is only a couple of bucks a month per computer, and that is a low enough price point where our clients, without exception, have accepted it, and said, "This is great. We will pay that. It sounds like a worthwhile thing.""

"Automox just charges us a set amount per user, per month, for using the product. That is very important to us. Because it's a cloud-native solution, you're saving on the cost of hosting an on-premises solution on your servers."

"Its licensing for a year was nine grand. There was no additional fee."

More Automox pricing and cost advice

"IBM MaaS360 is cheaper compared to other alternatives. Others are at least three to six times costlier."

"The solution is cost-effective."

"Fees are monthly and it's approximately $8 per user."

"It requires zero investment in infrastructure since it is 100% cloud."

"I rate IBM MaaS360's pricing a six out of ten."

"The solution is expensive."

"Price is something for which we are always under pressure. If we have to look at the MaaS deployment, the price definitely has to come down. This is clearly one of the areas that we will have to work on, not only as a provider to our customers but also as a consumer of this service."

"IBM products are expensive compared to the tools offered by its competitors. IBM MaaS360 is an expensive tool."

More IBM MaaS360 pricing and cost advice

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Top Industries

By visitors reading reviews

Educational Organization

22%

Computer Software Company

11%

Financial Services Firm

Manufacturing Company

Computer Software Company

15%

Financial Services Firm

Government

Manufacturing Company

Computer Software Company

13%

Manufacturing Company

10%

Government

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

See all answers

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

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How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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What do you like most about Automox?

It's easy to deploy agents to endpoints.

See all answers

What is your experience regarding pricing and costs for Automox?

We do pay a monthly licensing fee. I'd rate the pricing as average. It's not cheap yet not too expensive. You can als...

See all answers

What needs improvement with Automox?

They need to improve the automation features. It could be more stable.

See all answers

Microsoft Intune vs IBM MaaS360 - which to choose?

Our organization researched both Microsoft Intune and IBM MaaS360 when considering the type of endpoint security tool...

See all answers

What do you like most about IBM MaaS360?

We introduced the product as part of the SOC-2 requirement. The tool's most valuable features include keeping the ope...

See all answers

What is your experience regarding pricing and costs for IBM MaaS360?

IBM products are a little pricey, so it’s expensive. I would rate the pricing and licensing model a seven out of ten,...

See all answers

Comparisons

Jamf Pro vs Microsoft Intune

Compared 14% of the time

Workspace ONE UEM vs Microsoft Intune

Compared 8% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 8% of the time

Microsoft Defender for Endpoint vs Microsoft Intune

Compared 5% of the time

SOTI MobiControl vs Microsoft Intune

Compared 3% of the time

More Microsoft Intune Competitors

Tanium vs Automox

Compared 19% of the time

NinjaOne vs Automox

Compared 15% of the time

Microsoft Configuration Manager vs Automox

Compared 9% of the time

BigFix vs Automox

Compared 8% of the time

Qualys VMDR vs Automox

Compared 7% of the time

More Automox Competitors

Workspace ONE UEM vs IBM MaaS360

Compared 13% of the time

Samsung Knox vs IBM MaaS360

Compared 8% of the time

SOTI MobiControl vs IBM MaaS360

Compared 8% of the time

Jamf Pro vs IBM MaaS360

Compared 7% of the time

ManageEngine Endpoint Central vs IBM MaaS360

Compared 3% of the time

More IBM MaaS360 Competitors

Product Reports

Buyer's Guide

Microsoft Intune

March 2025

Download Microsoft Intune product report

Buyer's Guide

Automox

April 2025

Download Automox product report

Buyer's Guide

IBM MaaS360

January 2025

Download IBM MaaS360 product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

No data available

Fiberlink MaaS360, MaaS360

Overview

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

Facing growing threats and a rapidly expanding attack surface, understaffed and alert-fatigued organizations need more efficient ways to eliminate their exposure to vulnerabilities. Automox is a modern cyber hygiene platform that closes the aperture of attack by more than 80% with just half the effort of traditional solutions.

Cloud-based and globally available, Automox enforces OS & third-party patch management, security configurations, and custom scripting across Windows, Mac, and Linux from a single intuitive console. IT and SecOps can quickly gain control and share visibility of on-prem, remote and virtual endpoints without the need to deploy costly infrastructure.

Automox dramatically reduces corporate risk while raising operational efficiency to deliver best-in-class security outcomes, faster and with fewer resources.

Automox

IBM MaaS360 is an EMM solution that allows you to configure devices for enterprise access and protect corporate data on smartphones and tablets – all from a single screen. As a robust integrated cloud platform, MaaS360 simplifies mobile device management (MDM) with visibility, rapid deployment, and control that spans across apps, mobile devices, and data. It also secures apps, laptops, smartphones, tablets, wearables, desktops, the Internet of Things (IoT) devices, and data so you can rapidly scale your remote workforce and bring your own device (BYOD) initiatives.

IBM MaaS360 can help you build a zero-trust strategy with modern device management. Deployment is so fast that in just a few clicks, IT admins can start enrolling devices and quickly manage the entire mobile device lifecycle. They can do everything from enrollment to enterprise integration, support, configuration and management, monitoring and security, analytics, and reporting.

IBM MaaS360 Features

IBM MaaS360 has many valuable key features. Some of the most useful ones include:

Workforce management: Manage and secure any remote workforce in minutes with rapid deployment.
Information security: Support a safer way to access, create, sync, and edit all business documents on mobile devices.
Manage security risks: Provide users with seamless data access while remotely managing threats.
Secure access: Grant secure access to company resources from any mobile device, without a VPN.
Identity management and security: Integrate seamless identity and access management with United Endpoint Management.

IBM MaaS360 Benefits

There are many benefits to implementing IBM MaaS360. Some of the biggest advantages the solution offers include:

Provision, manage, and protect your devices from a single console.
Configure email, contacts, calendar, Wi-Fi, and VPN profiles over-the-air to quickly onboard users.
Experience launch day support for the latest mobile operating system releases for iOS, Android, and Windows.
Set and enforce security policies with automated compliance actions like requiring a device passcode and blocking a compromised device.
Use robust dashboards and reporting to manage both personal and corporate devices.

Increases security and compliance enforcement.
Easily integrates with your existing infrastructure.
Reduces cost of supporting mobile assets.
Enhances application and performance management.
Contains powerful management and security to address the entire mobility lifecycle.
Helps ensure better business continuity.
Increases productivity and employee satisfaction.
Simple and fast, with an exceptional customer experience.

Reviews from Real Users

MaaS360 stands out among its competitors for a number of reasons. Some of these include its mobile device and laptop management, robust security, and complete sync with Active Directory. PeerSpot users take note of the advantages of these features in their reviews:

Claudia G., a Cybersecurity Consultant at Telefónica, mentions, “My customers value the ability to control all their devices from a central point in IBM MaaS360. I rate IBM MaaS360 a nine out of ten.”

Okoro A.., a CEO at a ITANDT Solutions Limited notes, “The most valuable features are mobile device management and security (which allows you to quarantine infected devices).”

IBM

Sample Customers

Mitchells and Buzzers, Callaway

Information Not Available

Bancroft, Garuda Indonesia

Buyer's Guide

Automox vs. IBM MaaS360

March 2025

Free Report: Automox vs. IBM MaaS360

Find out what your peers are saying about Automox vs. IBM MaaS360 and other solutions. Updated: March 2025.

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