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Azure Site Recovery vs MSP360 Backup comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Azure Site Recovery
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
23
Ranking in other categories
Disaster Recovery as a Service (2nd)
MSP360 Backup
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Backup and Recovery (56th), Cloud Backup (44th), Disaster Recovery (DR) Software (27th), MSP Backup (3rd)
 

Featured Reviews

RituparnaBhattacharya - PeerSpot reviewer
The time-saving aspects allow us to write PowerShell scripts to automate failover processes
First of all, we initially faced a challenge as Azure Site Recovery was not supporting shared disk options on SQL clusters with VMs, which are important for a Windows cluster mode. Additionally, the setup is quite easy, only requiring the creation of a vault. Its time-saving aspects allow us to write PowerShell scripts to automate failover processes.
CONRAD FORREST - PeerSpot reviewer
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a very stable product and very scalable."
"The solution is very easy to use."
"Our primary use case is for disaster recovery and business continuity and disaster recovery (BCDR)."
"What I like best about Azure Site Recovery is that it's easier to use because my organization already has Azure as an Active Directory solution."
"Provides generally good performance, from protection to production to failover to data recovery."
"Despite the cost concerns and downtime management, I would still recommend Azure Site Recovery."
"It’s native to Azure and does exactly what it’s designed to do—recover one site to another without creating all the VMs on that site. This helps reduce costs on the secondary site."
"The setup is quite easy, just requiring the creation of a vault."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"Technical support is very good."
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
"The solution is easy to access and handles things efficiently."
"The solution is simple to use and easy to configure."
"It has allowed me to implement a cost effective, highly configurable solution."
"The most valuable feature of MSP360 Backup is its reliability."
"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."
 

Cons

"The product's performance is an area of concern where improvements are required."
"Site Recovery's scalability could be improved."
"When it runs, it runs well but when it doesn't run, the solution needs to make it clearer as to why and what the troubleshooting process is. All this would be possible if the error logging was streamlined a bit."
"Currently, Azure Site Recovery does not support shared disk options. Moreover, it does not support services like AppConfig or App Services."
"we lack a straightforward method to automate the restart of services, which can be quite time-consuming."
"It is for site-to-site replication. When something goes wrong on your site, you only get 15 minutes before it also goes wrong on your replicated site. There should be some way to be able to say that we want to restore it, but we want to restore it to the version from yesterday. It should support versioning. I would also like to see real-time scanning for advanced threat protection, more straightforward billing, and quicker turnaround on the tech support."
"There is room for improvement in the release of patches, such as ensuring they are properly managed to avoid outages."
"Azure Site Recovery does not support shared disk options."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"The solution's pricing is very high."
"The graphics are looking a bit old and should be updated."
"The restore time could improve. When we had an issue the restore time was lengthy."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
 

Pricing and Cost Advice

"It should have more straightforward billing. The billing was what got funky. It was really cheap. We would pay based on the usage. We paid around $225 a month for site-to-site replication."
"They have a license to pay."
"Azure Site Recovery is a very reasonably priced product."
"I'm not sure about the Azure Site Recovery pricing, but my organization gets monthly bills from providers."
"The tool is expensive. What is expensive to me might not be expensive to you. As I mentioned, we seek ways to reduce our costs. If the price goes down, that would be great. I rate the tool's pricing a six out of ten."
"Azure Site Recovery is neither very expensive nor very cheap."
"The tool's licensing is yearly and not expensive."
"Azure Site Recovery is affordable."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"Its pricing needs improvement."
"I rate the price of MSP360 Backup a seven out of ten."
"We have a very good return on investment."
"It provides a good cost savings compared to our previous cloud backup."
"Pricing is reasonable although can be quite a large upfront cost."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
13%
Manufacturing Company
9%
Insurance Company
6%
Computer Software Company
17%
Manufacturing Company
8%
Construction Company
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Azure Site Recovery?
Azure Site Recovery allows my company to save around 30 percent of the time on every VM that we need to back up and restore.
What is your experience regarding pricing and costs for Azure Site Recovery?
The pricing of Azure Site Recovery is around a four out of ten, being somewhat cost-effective. Microsoft frequently restructures their pricing, causing us to adjust packages and subscriptions, whic...
What needs improvement with Azure Site Recovery?
There is room for improvement in the release of patches, such as ensuring they are properly managed to avoid outages. The support help desk needs to improve escalation procedures. Azure ( /products...
What do you like most about MSP360 Backup?
MSP360 Backup's most valuable feature is its backup interface.
What needs improvement with MSP360 Backup?
The product could be more user-friendly. Its pricing needs improvement as well.
 

Also Known As

No data available
Cloudberry Backup
 

Overview

 

Sample Customers

Russell Reynolds Associates, Union Insurance, Rackspace
StratX
Find out what your peers are saying about Azure Site Recovery vs. MSP360 Backup and other solutions. Updated: March 2025.
846,617 professionals have used our research since 2012.