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Barracuda Email Protection vs Fortra's Clearswift Secure Email Gateway comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 19, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Barracuda Email Protection
Ranking in Email Security
8th
Average Rating
8.8
Reviews Sentiment
6.8
Number of Reviews
27
Ranking in other categories
Email Archiving (3rd), Security Incident Response (6th), Office 365 Protection (3rd)
Fortra's Clearswift Secure ...
Ranking in Email Security
31st
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Email Security category, the mindshare of Barracuda Email Protection is 2.4%, down from 2.9% compared to the previous year. The mindshare of Fortra's Clearswift Secure Email Gateway is 1.3%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Mindshare Distribution
ProductMindshare (%)
Barracuda Email Protection2.4%
Fortra's Clearswift Secure Email Gateway1.3%
Other96.3%
Email Security
 

Featured Reviews

Xavie Simons - PeerSpot reviewer
Business Development Manager at Procter & Gamble
Improved email security has reduced spam, simplified encrypted mail, and strengthened user trust
The best features Barracuda Email Protection offers include good spam filtering and very good sandboxing of all links, as well as good encryption. It also has integrated logging for user management of their own spam. It has better filtering technology, so few are false positives as well, with excellent anti-spam engines and logging. It is extremely easy to install, configure, and set up, and there is excellent message tracking for folks that say they have not received an email they were expecting. Integrated logging and user management make my daily work easier because it is very easy to log in and to manage this tool, hence making it a very good tool for email protection. It also has excellent, easy-to-add designated users as site administrators, and it is competitively priced. It has a user-friendly portal, strong cloud-based features, and no additional maintenance cost, along with responsive support. Barracuda Email Protection has positively impacted my organization by handling encryption better than any other tool I have used before, which has increased our email protection significantly. Our security has also increased from forty percent to sixty-five percent, especially when dealing with all the threats that come through emails. It has been a great tool because we can handle email delays and delays on file scanning. When our partners are happy, we are very happy, and it has helped us have less time chasing bad emails. The fast implementation of encrypted mail keeps employees working with less interruption since they are happy, satisfied, and secure.
PC
Systems Administrator at a financial services firm with 1,001-5,000 employees
Stable, but malware needs improvement and customer support is poor
They need to improve the malware in the product. I am not satisfied with Clearswift because of the lack of customer support. The support is poor, the supplier takes a lot of time and it's expensive. We have some issues here when I contact the supplier, it takes a lot of time for them to get back to us but there's no solution. I am now looking at Symantec as a possible alternative.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"When we got the service, it included the email archiver with unlimited storage."
"I'm quite satisfied with the graphical user interface for Barracuda products."
"At the moment, I am working with Sophos Cloud, Sophos Intercept X; when they introduced the XDR, we used it, and then when they introduced the Optix, we used it, and then we upgraded our subscription with them to MDR, so we are now utilizing Sophos Cloud Central MDR."
"The most valuable features are security and ease of use."
"With Barracuda Email Protection, the features I find most valuable are spam filtering, as it is primarily used for spam protection."
"I don't see any other email security solution that stacks up against them."
"Threat Protection feature is a good tool and a very efficient tool."
"The beauty of Barracuda Email Protection is that it is easy to manage and simple to deploy."
"Ability to create your own content-filtering policies with relative ease."
"Go for it! I think it's an excellent product with great technical support."
"We use a few features for web proxy, and another feature is the email content filter and malware for our internal policy in the email content."
"A stable solution."
 

Cons

"Customers chose a different product after experiencing a problem when they upgraded the firmware, which caused the system to restart multiple times during working hours."
"The licensing and pricing need to be improved."
"There is room for improvement, particularly in reaching out to technical support during deployment."
"The email encryption could be improved."
"Considering it integrates with Azure, I would like to be able to effectively set up policies where people are by default included in certain settings."
"They could simplify the licensing and the pricing."
"The customer service and support could be improved if the support were available directly in Europe. Currently, the support is often managed from India, so we sometimes need to wait due to the time zone difference. It would be quicker and better if the support were provided by European staff."
"Barracuda Essentials can improve by continually adding more features."
"FTP server and TRUST Manager functionality."
"I am not satisfied with Clearswift because of the lack of customer support."
"Malware needs improvement."
 

Pricing and Cost Advice

"The price of Barracuda Essentials is better than some of the competing products."
"Price-wise, this product is middle-of-the-road."
"Barracuda licensing model is good."
"Despite a list price possibly around $40 per user, their market price allows customers to easily buy the solution."
"The product is expensive."
"The price is similar to that of Microsoft 365."
"We pay annually. They never charged us for anything else. And they were quite a bit under that $20,000 mark. It was $19,074. And they've been pretty good about not skyrocketing the price or anything like that. It has gone up. It's gone up to $24,000 in 2020."
"The solution's pricing is moderate, where it is neither cheap nor expensive."
Information not available
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Manufacturing Company
11%
Computer Software Company
9%
Financial Services Firm
8%
Construction Company
12%
Financial Services Firm
11%
Retailer
10%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise8
Large Enterprise15
No data available
 

Questions from the Community

What do you like most about Barracuda Email Protection?
Barracuda Email Protection is easy to deploy and maintain. It doesn't require a specialized resource to manage this tool.
What is your experience regarding pricing and costs for Barracuda Email Protection?
I would say the price for Barracuda Email Protection is very nice; the solution is not expensive.
What needs improvement with Barracuda Email Protection?
Considering it integrates with Azure, I would like to be able to effectively set up policies where people are by default included in certain settings. For instance, for email quarantine, I can't se...
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Also Known As

Barracuda Essentials, Barracuda Forensics and Incident Response
No data available
 

Overview

 

Sample Customers

ACT Government, Acumen Group, AGIP, Delta Dental Plans Association, Desai/Nasr Consulting Engineers, Inc., Equinox Information Systems
Information Not Available
Find out what your peers are saying about Barracuda Email Protection vs. Fortra's Clearswift Secure Email Gateway and other solutions. Updated: September 2026.
917,743 professionals have used our research since 2012.