Try our new research platform with insights from 80,000+ expert users

BigFix vs Fortinet FortiGate Cloud comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

BigFix
Average Rating
8.6
Reviews Sentiment
7.7
Number of Reviews
95
Ranking in other categories
Configuration Management (5th), Endpoint Protection Platform (EPP) (15th), Patch Management (2nd), Unified Endpoint Management (UEM) (4th)
Fortinet FortiGate Cloud
Average Rating
8.2
Number of Reviews
74
Ranking in other categories
Firewall Security Management (4th)
 

Mindshare comparison

BigFix and Fortinet FortiGate Cloud aren’t in the same category and serve different purposes. BigFix is designed for Endpoint Protection Platform (EPP) and holds a mindshare of 0.9%, up 0.8% compared to last year.
Fortinet FortiGate Cloud, on the other hand, focuses on Firewall Security Management, holds 5.4% mindshare, up 5.0% since last year.
Endpoint Protection Platform (EPP)
Firewall Security Management
 

Featured Reviews

Bella Yakoby - PeerSpot reviewer
Aug 12, 2024
Offers third-party patching feature, good scalability, and enhance endpoint management capabilities
From the perspective of the team that's handling the environment, it's not so user-friendly compared to other solutions, the competitors. We hire new teams from time to time, and they are complaining, look, although BigFix is very robust and cross-platform, it's not so fun to work with. The user interface for the technical teams is not so advanced. It's not so intuitive compared to SCCM, compared to ManageEngine. And this is the fact that they have, with the teams, because they have the rejection. The look and feel of the system are old-fashioned. For new employees, it's less easy to find someone I don't need to educate on how to work with BigFix. Although it's easy, it's not as intuitive as the other solutions, and the functionality of the other solutions is less advanced. Let's summarize: The user interface has to be changed from the perspective of the teams that are managing the product. It's old school.
OcheEluma - PeerSpot reviewer
Aug 2, 2024
Cost-effective platform with valuable security management functionality
I use the product as a security and networking gateway. I have deployed instances in Azure and AWS as virtual appliances, and my main use cases are for connecting VPNs, routing, and securing connections between the outside and inside of the environment The platform's most helpful features for…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The technical support for BigFix is really amazing."
"The most valuable feature of BigFix is the reporting tool and patching Windows."
"Between the user groups, the community, the AVP support, the direct access via technical route and the PMR support, half the time I don't even need to do a formal PMR because the solutions from the community resolve whatever issues we're having. It's the best community and support based system I've ever used."
"It enables us to patch our systems quickly and within expectations and to increase our volume as needed. It has also helped us compress our patch sites. We used to do it monthly but now we do it weekly."
"I would advise someone considering this product to go for it. It's easy to use, cheaper than the value, and there is tons and tons of support from the BigFix community. With almost every challenge we have someone who has encountered it, and you will have a solution right away."
"The most valuable feature of BigFix is the software deployment."
"BigFix is incredibly fast and accurate in patching, reporting, and remediation."
"The solution has many useful features. Its main advantage is simplicity - you can do everything from one console, regardless of the task. It supports many operating systems and is scalable to up to 250,000 clients."
"We use the solution as a firewall."
"It's easy to use."
"It is a solid solution for business environments. Investing in this technology can yield significant cost and security enhancements."
"The solution is quite stable. I haven't had issues with it crashing on me. I don't recall running into any bugs or glitches. It's very reliable so far."
"The automated compliance reporting feature is very effective for us and for our clients."
"FortiGate Cloud's most valuable feature is that it's 100% managed."
"The tool's GUI is user-friendly."
"The platform is scalable."
 

Cons

"The stability is generally pretty good. The one thing that we came across is the battle between load on endpoints and load on our servers and relays versus how quickly, effectively and reliably actions can be taken. I'd like to not have to take an action on a system while I'm working with someone and then have to say whether something will happen between five seconds or thirty minutes from that point."
"The reporting and dashboard parts have room for improvement."
"Sometimes there is a lag time for our users."
"It can be improved speed-wise. They can make it a little bit light. If you do any query for servers in bulk, it can take some time. Similarly, creating a job can take some time."
"Needs to improve Network Access Protection (NAP) technologies to prevent computers with vulnerabilities from gaining access to networks."
"We would like to see a different license plan, e.g. to include features from lifecycle with Patch Management, as an example."
"I would like to see different types of reporting and the ability to integrate closer with the cloud."
"The only thing that I don't like about BigFix is that it does not support other devices such as printer firmware, router firmware, and things like that. I will be happy if I can control everything and get everything else in there, even if it is just a line item. They can do some enhancements to the Web UI. I am trying to get customers to be able to manage their environment by using Web UI, and it would be good if we can delete endpoints by using Web UI. We should also be able to generate Excel content or data tables from the Web UI without having to go to the console. It is small stuff, and it drives me crazy that I have to go to another console to do these things."
"When it comes to technical support, the problem we have found is that if an issue comes, it takes a day to get everything resolved. It could be faster. They can be better at optimizing how they answer tickets in terms of response times. There must be ways to make the process more streamlined. It would make it easier for their clients."
"I recommend that Fortinet FortiGate Cloud improve their rules for configuration with each other."
"I think the tool has some limitations when one tries to scale up, making it an area where improvements are required."
"The solution should include a commit button that allows for review of changes and deployments before they are submitted."
"I would like to see better integration with other technologies."
"Improving the platform's intuitiveness and consolidating functionalities, such as reporting and firewall features, could enhance user experience and reduce the need for multiple product purchases."
"All Fortinet products have many security flaws, and new versions often have large security holes."
"The solution should allow users to keep the data for longer than the current periods. I can't get any historic data after more than a month. I would like to be able to, after a year, look for trends from the past 12 months. It would make things much easier."
 

Pricing and Cost Advice

"The price of BigFix is better than the solutions. You are able to pay monthly or annually. There are not any hidden costs with BigFix. There is an additional cost for the SQL database."
"The license is subscription-based."
"The price of BigFix could be lower. However, I am always seeking a lower price."
"The price is reasonable, but our customers find it expensive."
"I would stay with the Managed Virtual Server license model, which is a 1-to-1 license per OS whether it is virtual or physical."
"You are charged per server and per workstation when using BigFix. ManageEngine is a lot cheaper than BigFix. There are some additional costs, such as support."
"Its price is very reasonable."
"Compliance, inventory, and licensing are really pricey. They should lower the price. It discourages users from getting onboard."
"The price fits the needs of our clients and it is adjustable by Defender."
"The solution is mid-priced when compared to other products."
"The price is over $1,000 USD annually."
"Fortinet has a good price, and I would give it a four out of five. There are no additional fees."
"The price of the solution is high compare to competitors."
"The price of Fortinet FortiGate Cloud is reasonable when compared to Juniper and others, we are happy. We have a three-year subscription."
"The solution requires an annual license but the cost is reasonable in comparison to competitors in the same category."
"The license does not include many of the features that are necessary, which means that you have to pay extra for them."
report
Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
815,854 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
49%
Financial Services Firm
8%
Government
6%
Computer Software Company
6%
Computer Software Company
22%
Manufacturing Company
9%
Financial Services Firm
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is competitive, but not the most competitive.
What needs improvement with BigFix?
BigFix could improve its asset management capabilities to discover assets, including hardware. More improvements could be made in asset management.
What do you like most about Fortinet FortiGate Cloud?
Fortinet FortiGate Cloud has valuable firewall, SSL VPN, and web filtering features.
 

Also Known As

Tivoli Endpoint Manager
FortiCloud, FortiGate Cloud
 

Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Find out what your peers are saying about BigFix vs. Fortinet FortiGate Cloud and other solutions. Updated: May 2020.
815,854 professionals have used our research since 2012.