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BigFix vs Fortinet FortiGate Cloud comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.9
Cortex XDR offers significant ROI with enhanced security and efficiency, reducing costs, incidents, and boosting user satisfaction.
Sentiment score
4.9
BigFix delivers quick ROI with efficient patch management, reducing manual labor and costs while improving compliance and operational efficiency.
Sentiment score
4.0
Fortinet FortiGate Cloud boosts efficiency, reduces costs by 40%, and offers significant savings over alternatives like Palo Alto or Cisco.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cyber Security Manager at Welab bank
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
Detection and Response Consultant at Inovasys
I have seen a return on investment with Cortex XDR by Palo Alto Networks, as this product is offered at a minimal cost, and we can find a good ROI from it.
Cyber Security Information Security Specialist at MHM Holding GmbH
Fortinet FortiGate Cloud has improved our clients' cost savings and efficiency.
Broadband Tech Expert at New Sky Internet Limited
The cloud aspect provides flexibility in disaster recovery and cost management.
Vice President of Infrustructure at Core Technologies Limited
In terms of cost savings or efficiency in our company's IT network management, I would say that the tool is very efficient because we have no problems with it at all.
Chief Executive Officer at EE Solutions GmbH
 

Customer Service

Sentiment score
6.9
Cortex XDR support is praised for proficiency, but regional differences exist in response times and expertise consistency.
Sentiment score
7.6
BigFix's customer service is praised for expertise and responsiveness, enhanced by community resources and recent support improvements.
Sentiment score
7.2
Fortinet FortiGate Cloud support is praised for knowledge and reliability, though response times vary; premium support enhances satisfaction.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
Head of data centers at a non-profit with 10,001+ employees
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
Senior Process Expert at A.P. Moller - Maersk
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
Chief of IT Architecture at a financial services firm with 10,001+ employees
On a scale from one to ten, with ten being the highest quality, enterprise support provides timely responses, typically within four to eight hours.
Technical Director at SYSTEX
Technical support from HCL is satisfactory unless there are customization requirements.
Founder Director at Techsa Services
Whenever we need any kind of support, the BigFix team is present and available.
Solution Sales Specialist at TD SYNNEX
I have received good support from FortiGate, and I would rate it a ten out of ten.
Group IT Manager at Araliya Group of Companies
Technically, the support team is good, and they have very good relations with users and even partners.
Tecnical manager at Watronix Information Technology Ltd
The team is responsive, and most cases are handled promptly.
Vice President of Infrustructure at Core Technologies Limited
 

Scalability Issues

Sentiment score
7.5
Cortex XDR provides scalable, efficient performance for thousands of users, supporting easy cloud and on-premises expansions with simple licensing.
Sentiment score
4.7
BigFix effectively manages environments of all sizes with high scalability, supporting large deployments without performance issues.
Sentiment score
7.8
Fortinet FortiGate Cloud is praised for scalability and flexibility, despite potential hardware limitations requiring careful sizing.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Assistant Security Architect at Cloudnomics
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
Head of data centers at a non-profit with 10,001+ employees
I think scalability for Cortex XDR by Palo Alto Networks is good.
Threat Analyst II at a tech vendor with 1,001-5,000 employees
BigFix requires some minimum configuration requirements.
RPA Developer at Hexaware Technologies Limited
It's very easy to add new devices and push the configuration templates.
Consultant at SKYE AS
Fortinet FortiGate Cloud is scalable and can offer log retention for up to one year.
Head of Presales at AcSys Networks Private Limited
On the spin, when you need to scale it up, you can just put in a request with the provider regarding the kind of resources you want to expand.
Tecnical manager at Watronix Information Technology Ltd
 

Stability Issues

Sentiment score
8.0
Cortex XDR by Palo Alto Networks is stable and reliable, with minimal issues and consistently high performance ratings.
Sentiment score
6.2
BigFix is praised for its stability, efficient large-scale deployments, and autonomous operations with minimal user intervention and near-perfect ratings.
Sentiment score
7.8
Fortinet FortiGate Cloud is highly stable and dependable, with minimal issues and high user satisfaction ratings.
Cortex remains fast and responsive, even with increasing data and alerts.
Final Year Student at Gitam University
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Senior Process Expert at A.P. Moller - Maersk
Cortex XDR is stable, offering high quality and reliable performance.
Cyber Security Manager at Welab bank
But in three or four years, I only had problems logging in three times.
Engineering manager at Solcomp Technologies
It is a very stable solution.
Chief Executive Officer at EE Solutions GmbH
Vulnerabilities often stem from improper setup rather than the product itself.
Solution architect at NETS International
 

Room For Improvement

Cortex XDR needs better UI, reporting, customization, cloud integration, support, and reduced false positives and resource use.
BigFix users seek pricing adjustments, enhanced interface, improved documentation, better integration, scalability, and cloud and mobile management solutions.
Fortinet FortiGate Cloud needs better integration, security, interface, support, scalability, and cost reduction, plus SD-WAN features.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
Final Year Student at Gitam University
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
Pre Sales Architect at network techlab
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Cyber Security Information Security Specialist at MHM Holding GmbH
Building a management console is quick and simple, taking only one to two hours for setup.
Technical Director at SYSTEX
The problem was related to the hardware configuration and hardware specifications.
RPA Developer at Hexaware Technologies Limited
In addition to reporting improvements, there should be a feature for application control to allow or disallow certain applications from being executed on endpoints.
Founder Director at Techsa Services
There's a need to improve or invest more in an application that can follow users wherever they go.
IT Manager at Plasser do Brasil
Improving the platform's intuitiveness and consolidating functionalities, such as reporting and firewall features, could enhance user experience and reduce the need for multiple product purchases.
General Manager - Head of IT and Security at Centratama Group
Enhancing threat intelligence capabilities could further elevate its effectiveness.
Senior IT Consultant at a tech services company with 51-200 employees
 

Setup Cost

Cortex XDR offers flexible, scalable licensing with robust features, fair pricing, and options for on-prem or cloud deployments.
BigFix offers flexible pricing with competitive but potentially costly plans, beneficial licensing, and discount options for larger deployments.
Fortinet FortiGate Cloud pricing varies, with mixed perceptions of cost-effectiveness, especially where security value outweighs expense concerns.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
Consultant at a tech services company with 1,001-5,000 employees
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Senior Process Expert at A.P. Moller - Maersk
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
Cyber Security Manager at Welab bank
The pricing is pretty good and now follows a subscription model similar to SolarWinds, making it easier for customers to subscribe and unsubscribe.
Founder Director at Techsa Services
Therefore, the cost-benefit is quite significant.
IT Manager at Plasser do Brasil
You shouldn't prioritize cheapness over security or other poor technology.
Engineering manager at Solcomp Technologies
Pricing depends on the firewall model.
Head of Presales at AcSys Networks Private Limited
 

Valuable Features

Cortex XDR offers AI-driven security, seamless integration, and automation, enhancing threat detection and risk reduction for networks.
BigFix offers scalable and customizable endpoint management with robust patching, software distribution, and security compliance across multiple platforms.
Fortinet FortiGate Cloud provides robust security, centralized management, and scalability, excelling in SD-WAN, VPN, and integration features.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
Cyber Security Manager at Welab bank
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
Pre Sales Architect at network techlab
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
Final Year Student at Gitam University
The BigFix features that have proven most effective include inventory, software delivery, software distribution, software catalog, and both software and hardware management.
Technical Director at SYSTEX
I use this mainly to capture inventory for IBM products, and as BigFix was part of IBM, it gets easily integrated with IBM solutions.
RPA Developer at Hexaware Technologies Limited
BigFix supports something known as Patch Policies, which allows users to define that whenever critical patches are released, they should get evaluated against machines and automatically deploy them.
Founder Director at Techsa Services
The solution's most valuable feature is log reporting.
Head of Presales at AcSys Networks Private Limited
The solution's most valuable feature is its ease of use.
Chief Executive Officer at EE Solutions GmbH
The most valuable feature is its user-friendly interface - even those unfamiliar with firewalls can easily manage it.
Solution architect at NETS International
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
106
Ranking in other categories
Endpoint Protection Platform (EPP) (5th), Endpoint Detection and Response (EDR) (7th), Extended Detection and Response (XDR) (6th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (2nd)
BigFix
Average Rating
8.6
Reviews Sentiment
6.3
Number of Reviews
99
Ranking in other categories
Configuration Management (9th), Endpoint Protection Platform (EPP) (33rd), Patch Management (8th), Unified Endpoint Management (UEM) (9th)
Fortinet FortiGate Cloud
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
80
Ranking in other categories
Firewall Security Management (5th)
 

Mindshare comparison

Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
BigFix1.1%
Microsoft Defender for Endpoint7.8%
CrowdStrike Falcon6.6%
Other84.5%
Endpoint Protection Platform (EPP)
Firewall Security Management Mindshare Distribution
ProductMindshare (%)
Fortinet FortiGate Cloud4.3%
AlgoSec20.3%
Tufin Orchestration Suite19.8%
Other55.599999999999994%
Firewall Security Management
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
AM
RPA Developer at Hexaware Technologies Limited
Successfully manage endpoint security and compliance while facing integration challenges
I have not come across any difficulties. I integrated it with ILMT (IBM License Metric Tool). It lets us identify all software being used in my organization with BigFix. It provides input of all types of software being used, including details and information about hardware specifications. I am more involved in software licensing and procurement, so I utilize this tool for procuring more licenses if needed for our company. After integration, we get different dashboards showcasing our IBM infrastructure, highlighting various issues in our environment that we can mitigate. I recommend BigFix to others. I rate BigFix a seven out of ten.
FS
Security Engineer at Exclusive Networks
Cloud logs have supported long-term auditing but security vulnerabilities still raise concerns
It depends on the user. When he needs maybe data retention for one year, for three months or more, I recommend Fortinet FortiGate Cloud. If he doesn't want to set the log on FortiAnalyzer, I will recommend him with Fortinet FortiGate Cloud. It depends. As I mentioned before, if they don't have a syslog server or any other SIEM, I will recommend it. If they need an audit for one year of data retention, I will recommend it because it's worth the money for one year of log retention. It's straightforward. If I enable Fortinet FortiGate Cloud feature on the FortiGate on-premise or VM, it will copy the configuration on the cloud. Depending on my license, I can configure it or have it as read-only with a limited license. That's one of the main purposes of Fortinet FortiGate Cloud for me. The report doesn't have many templates, but the log retention is so good with one-year retention. If you compare it with the FortiAnalyzer or maybe with any other product such as a FortiSIEM template, with the limited license, you only get the 360 template, it's called. I think the security function, I mainly use it for configuration purposes and log retention purposes. The security is the same as the VM or the hardware, I think. The sandbox. I think it has it, but not a lot if you only have the default capability with only 10 files per minute. I think the user needs to be selective with the files that they want to send to the sandbox on the cloud.
report
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Financial Services Firm
9%
Manufacturing Company
9%
Comms Service Provider
7%
Financial Services Firm
14%
Manufacturing Company
9%
Government
9%
Computer Software Company
7%
Manufacturing Company
11%
Computer Software Company
11%
Comms Service Provider
8%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise20
Large Enterprise47
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise12
Large Enterprise67
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise10
Large Enterprise22
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is pretty good and now follows a subscription model similar to other major software solutions, making it ...
What needs improvement with BigFix?
I have concerns about BigFix's pricing, which I find to be slightly on the higher side. While it may not be the most ...
What is your experience regarding pricing and costs for Fortinet FortiGate Cloud?
I am very satisfied with the price and licensing cost of Fortinet FortiGate Cloud, rating it an eight out of ten.
What needs improvement with Fortinet FortiGate Cloud?
It needs to improve the vulnerability that I found recently regarding the single sign-on from Fortinet FortiGate Clou...
What is your primary use case for Fortinet FortiGate Cloud?
I am not a user at this time. I am a system integrator. Mostly firewall and network protection. Rarely with endpoint ...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Tivoli Endpoint Manager
FortiCloud, FortiGate Cloud
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Find out what your peers are saying about BigFix vs. Fortinet FortiGate Cloud and other solutions. Updated: May 2020.
884,122 professionals have used our research since 2012.