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BigFix vs Fortinet FortiGate Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.9
BigFix delivers fast ROI with efficient patch management, improved security, and reduced labor, enhancing efficiency and financial savings.
Sentiment score
4.0
Fortinet FortiGate Cloud boosts efficiency, reduces costs by 40%, and offers significant savings over alternatives like Palo Alto or Cisco.
Fortinet FortiGate Cloud has improved our clients' cost savings and efficiency.
Broadband Tech Expert at New Sky Internet Limited
The cloud aspect provides flexibility in disaster recovery and cost management.
Vice President of Infrustructure at Core Technologies Limited
In terms of cost savings or efficiency in our company's IT network management, I would say that the tool is very efficient because we have no problems with it at all.
Chief Executive Officer at EE Solutions GmbH
 

Customer Service

Sentiment score
7.6
BigFix provides excellent customer support, with minor first-level inconsistencies, improved overall quality, and valuable community resources.
Sentiment score
7.2
Fortinet FortiGate Cloud support is praised for knowledge and reliability, though response times vary; premium support enhances satisfaction.
On a scale from one to ten, with ten being the highest quality, enterprise support provides timely responses, typically within four to eight hours.
Technical Director at SYSTEX
Technical support from HCL is satisfactory unless there are customization requirements.
Founder Director at Techsa Services
Whenever we need any kind of support, the BigFix team is present and available.
Solution Sales Specialist at TD SYNNEX
I have received good support from FortiGate, and I would rate it a ten out of ten.
Group IT Manager at Araliya Group of Companies
Technically, the support team is good, and they have very good relations with users and even partners.
Tecnical manager at Watronix Information Technology Ltd
The team is responsive, and most cases are handled promptly.
Vice President of Infrustructure at Core Technologies Limited
 

Scalability Issues

Sentiment score
4.7
BigFix excels in scalability, handling deployments from small to large seamlessly, supporting hundreds of thousands of devices efficiently.
Sentiment score
7.8
Fortinet FortiGate Cloud is praised for scalability and flexibility, despite potential hardware limitations requiring careful sizing.
BigFix requires some minimum configuration requirements.
RPA Developer at Hexaware Technologies Limited
It's very easy to add new devices and push the configuration templates.
Consultant at SKYE AS
Fortinet FortiGate Cloud is scalable and can offer log retention for up to one year.
Head of Presales at AcSys Networks Private Limited
On the spin, when you need to scale it up, you can just put in a request with the provider regarding the kind of resources you want to expand.
Tecnical manager at Watronix Information Technology Ltd
 

Stability Issues

Sentiment score
6.2
BigFix is praised for its stability, requiring minimal intervention and maintaining performance during large-scale deployments and external challenges.
Sentiment score
7.8
Fortinet FortiGate Cloud is highly stable and dependable, with minimal issues and high user satisfaction ratings.
But in three or four years, I only had problems logging in three times.
Engineering manager at Solcomp Technologies
It is a very stable solution.
Chief Executive Officer at EE Solutions GmbH
Vulnerabilities often stem from improper setup rather than the product itself.
Solution architect at NETS International
 

Room For Improvement

BigFix needs updated documentation, UI improvements, enhanced integration, better patch support, and improved automation and scalability.
Fortinet FortiGate Cloud needs better integration, security, interface, support, scalability, and cost reduction, plus SD-WAN features.
Building a management console is quick and simple, taking only one to two hours for setup.
Technical Director at SYSTEX
The problem was related to the hardware configuration and hardware specifications.
RPA Developer at Hexaware Technologies Limited
In addition to reporting improvements, there should be a feature for application control to allow or disallow certain applications from being executed on endpoints.
Founder Director at Techsa Services
There's a need to improve or invest more in an application that can follow users wherever they go.
IT Manager at Plasser do Brasil
Improving the platform's intuitiveness and consolidating functionalities, such as reporting and firewall features, could enhance user experience and reduce the need for multiple product purchases.
General Manager - Head of IT and Security at Centratama Group
Enhancing threat intelligence capabilities could further elevate its effectiveness.
Senior IT Consultant at a tech services company with 51-200 employees
 

Setup Cost

BigFix offers flexible, competitive pricing options with various packages and potential discounts, despite additional costs like database licenses.
Fortinet FortiGate Cloud pricing varies, with mixed perceptions of cost-effectiveness, especially where security value outweighs expense concerns.
The pricing is pretty good and now follows a subscription model similar to SolarWinds, making it easier for customers to subscribe and unsubscribe.
Founder Director at Techsa Services
Therefore, the cost-benefit is quite significant.
IT Manager at Plasser do Brasil
You shouldn't prioritize cheapness over security or other poor technology.
Engineering manager at Solcomp Technologies
Pricing depends on the firewall model.
Head of Presales at AcSys Networks Private Limited
 

Valuable Features

BigFix is valued for ease, scalability, flexibility, real-time management, integration, single-console efficiency, and wide system adaptability.
Fortinet FortiGate Cloud provides robust security, centralized management, and scalability, excelling in SD-WAN, VPN, and integration features.
The BigFix features that have proven most effective include inventory, software delivery, software distribution, software catalog, and both software and hardware management.
Technical Director at SYSTEX
I use this mainly to capture inventory for IBM products, and as BigFix was part of IBM, it gets easily integrated with IBM solutions.
RPA Developer at Hexaware Technologies Limited
BigFix supports something known as Patch Policies, which allows users to define that whenever critical patches are released, they should get evaluated against machines and automatically deploy them.
Founder Director at Techsa Services
The solution's most valuable feature is log reporting.
Head of Presales at AcSys Networks Private Limited
The solution's most valuable feature is its ease of use.
Chief Executive Officer at EE Solutions GmbH
The most valuable feature is its user-friendly interface - even those unfamiliar with firewalls can easily manage it.
Solution architect at NETS International
 

Categories and Ranking

BigFix
Average Rating
8.6
Reviews Sentiment
6.3
Number of Reviews
99
Ranking in other categories
Configuration Management (9th), Endpoint Protection Platform (EPP) (34th), Patch Management (7th), Unified Endpoint Management (UEM) (9th)
Fortinet FortiGate Cloud
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
80
Ranking in other categories
Firewall Security Management (5th)
 

Mindshare comparison

BigFix and Fortinet FortiGate Cloud aren’t in the same category and serve different purposes. BigFix is designed for Endpoint Protection Platform (EPP) and holds a mindshare of 1.1%, up 1.0% compared to last year.
Fortinet FortiGate Cloud, on the other hand, focuses on Firewall Security Management, holds 4.4% mindshare, down 5.3% since last year.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
BigFix1.1%
Microsoft Defender for Endpoint7.8%
CrowdStrike Falcon6.7%
Other84.4%
Endpoint Protection Platform (EPP)
Firewall Security Management Market Share Distribution
ProductMarket Share (%)
Fortinet FortiGate Cloud4.4%
AlgoSec20.7%
Tufin Orchestration Suite20.2%
Other54.7%
Firewall Security Management
 

Featured Reviews

AM
RPA Developer at Hexaware Technologies Limited
Successfully manage endpoint security and compliance while facing integration challenges
I have not come across any difficulties. I integrated it with ILMT (IBM License Metric Tool). It lets us identify all software being used in my organization with BigFix. It provides input of all types of software being used, including details and information about hardware specifications. I am more involved in software licensing and procurement, so I utilize this tool for procuring more licenses if needed for our company. After integration, we get different dashboards showcasing our IBM infrastructure, highlighting various issues in our environment that we can mitigate. I recommend BigFix to others. I rate BigFix a seven out of ten.
FS
Security Engineer at Exclusive Networks
Cloud logs have supported long-term auditing but security vulnerabilities still raise concerns
It depends on the user. When he needs maybe data retention for one year, for three months or more, I recommend Fortinet FortiGate Cloud. If he doesn't want to set the log on FortiAnalyzer, I will recommend him with Fortinet FortiGate Cloud. It depends. As I mentioned before, if they don't have a syslog server or any other SIEM, I will recommend it. If they need an audit for one year of data retention, I will recommend it because it's worth the money for one year of log retention. It's straightforward. If I enable Fortinet FortiGate Cloud feature on the FortiGate on-premise or VM, it will copy the configuration on the cloud. Depending on my license, I can configure it or have it as read-only with a limited license. That's one of the main purposes of Fortinet FortiGate Cloud for me. The report doesn't have many templates, but the log retention is so good with one-year retention. If you compare it with the FortiAnalyzer or maybe with any other product such as a FortiSIEM template, with the limited license, you only get the 360 template, it's called. I think the security function, I mainly use it for configuration purposes and log retention purposes. The security is the same as the VM or the hardware, I think. The sandbox. I think it has it, but not a lot if you only have the default capability with only 10 files per minute. I think the user needs to be selective with the files that they want to send to the sandbox on the cloud.
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882,032 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Government
9%
Manufacturing Company
9%
Computer Software Company
7%
Computer Software Company
11%
Manufacturing Company
10%
Comms Service Provider
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise12
Large Enterprise67
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise10
Large Enterprise22
 

Questions from the Community

What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is pretty good and now follows a subscription model similar to other major software solutions, making it easier for customers to subscribe and unsubscribe.
What needs improvement with BigFix?
The reporting still needs improvement since customers want specific reporting, such as N-1 month patching reports. In addition to reporting improvements, there should be a feature for application c...
What do you like most about Fortinet FortiGate Cloud?
Fortinet FortiGate Cloud has valuable firewall, SSL VPN, and web filtering features.
What is your experience regarding pricing and costs for Fortinet FortiGate Cloud?
I am very satisfied with the price and licensing cost of Fortinet FortiGate Cloud, rating it an eight out of ten.
What needs improvement with Fortinet FortiGate Cloud?
It needs to improve the vulnerability that I found recently regarding the single sign-on from Fortinet FortiGate Cloud account. That became a concern for my user. The CVE that was leaked recently a...
 

Also Known As

Tivoli Endpoint Manager
FortiCloud, FortiGate Cloud
 

Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Find out what your peers are saying about BigFix vs. Fortinet FortiGate Cloud and other solutions. Updated: May 2020.
882,032 professionals have used our research since 2012.