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BigFix vs Fortinet FortiGate Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
BigFix delivers fast ROI with efficient patch management, improved security, and reduced labor, enhancing efficiency and financial savings.
Sentiment score
4.8
Fortinet FortiGate Cloud enhances efficiency and reduces costs by optimizing network management, offering significant savings and improved cost-effectiveness.
Fortinet FortiGate Cloud has improved our clients' cost savings and efficiency.
The cloud aspect provides flexibility in disaster recovery and cost management.
In terms of cost savings or efficiency in our company's IT network management, I would say that the tool is very efficient because we have no problems with it at all.
 

Customer Service

Sentiment score
6.5
BigFix provides excellent customer support, with minor first-level inconsistencies, improved overall quality, and valuable community resources.
Sentiment score
7.7
Fortinet FortiGate Cloud support is praised for technical expertise, but experiences vary in response time and language consistency.
On a scale from one to ten, with ten being the highest quality, enterprise support provides timely responses, typically within four to eight hours.
Technical support from HCL is satisfactory unless there are customization requirements.
I have received good support from FortiGate, and I would rate it a ten out of ten.
Technically, the support team is good, and they have very good relations with users and even partners.
The team is responsive, and most cases are handled promptly.
 

Scalability Issues

Sentiment score
5.7
BigFix excels in scalability, handling deployments from small to large seamlessly, supporting hundreds of thousands of devices efficiently.
Sentiment score
7.9
Fortinet FortiGate Cloud is praised for scalability and flexibility, with ratings typically between 8 and 10 despite some challenges.
BigFix requires some minimum configuration requirements.
We plan to deploy VoIP in the future and aim to leverage more VoIP capabilities for our remote operations.
I rate the product's scalability a ten out of ten.
It's very easy to add new devices and push the configuration templates.
 

Stability Issues

Sentiment score
5.9
BigFix is praised for its stability, requiring minimal intervention and maintaining performance during large-scale deployments and external challenges.
Sentiment score
7.8
Fortinet FortiGate Cloud is praised for its stability, reliability, and consistent performance, often rated 8-10 for minimal downtime.
We weren't bothered even by a single incident for the past three years.
But in three or four years, I only had problems logging in three times.
It is a very stable solution.
 

Room For Improvement

BigFix needs updated documentation, UI improvements, enhanced integration, better patch support, and improved automation and scalability.
Fortinet FortiGate Cloud users find pricing high, licensing complex, and seek improvements in integration, analytics, management, and customization.
Building a management console is quick and simple, taking only one to two hours for setup.
The problem was related to the hardware configuration and hardware specifications.
In addition to reporting improvements, there should be a feature for application control to allow or disallow certain applications from being executed on endpoints.
There's a need to improve or invest more in an application that can follow users wherever they go.
The Linux version currently lacks some of the latest features, notably in the IPv6 tool stack, which is available for Windows clients.
It would be advantageous if it were more cost-effective.
 

Setup Cost

BigFix offers flexible, competitive pricing options with various packages and potential discounts, despite additional costs like database licenses.
Fortinet FortiGate Cloud offers mid-range pricing with annual licenses starting at $800, valued by customers but seeking flexible options.
The pricing is pretty good and now follows a subscription model similar to SolarWinds, making it easier for customers to subscribe and unsubscribe.
On a scale from one to ten, where one is cheap, and ten is expensive, I rate Fortinet FortiGate Cloud's pricing an eight out of ten.
There are no additional costs.
Therefore, the cost-benefit is quite significant.
 

Valuable Features

BigFix is valued for ease, scalability, flexibility, real-time management, integration, single-console efficiency, and wide system adaptability.
Fortinet FortiGate Cloud offers excellent security, scalability, ease of use, and functionality, making it a favored choice for users.
The BigFix features that have proven most effective include inventory, software delivery, software distribution, software catalog, and both software and hardware management.
I use this mainly to capture inventory for IBM products, and as BigFix was part of IBM, it gets easily integrated with IBM solutions.
BigFix supports something known as Patch Policies, which allows users to define that whenever critical patches are released, they should get evaluated against machines and automatically deploy them.
The solution's most valuable feature is log reporting.
The solution's most valuable feature is its ease of use.
The most valuable feature is its user-friendly interface - even those unfamiliar with firewalls can easily manage it.
 

Categories and Ranking

BigFix
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
98
Ranking in other categories
Configuration Management (7th), Endpoint Protection Platform (EPP) (26th), Patch Management (4th), Unified Endpoint Management (UEM) (5th)
Fortinet FortiGate Cloud
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
79
Ranking in other categories
Firewall Security Management (4th)
 

Mindshare comparison

BigFix and Fortinet FortiGate Cloud aren’t in the same category and serve different purposes. BigFix is designed for Endpoint Protection Platform (EPP) and holds a mindshare of 1.2%, up 0.9% compared to last year.
Fortinet FortiGate Cloud, on the other hand, focuses on Firewall Security Management, holds 4.5% mindshare, down 5.4% since last year.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
BigFix1.2%
Microsoft Defender for Endpoint9.9%
CrowdStrike Falcon7.9%
Other81.0%
Endpoint Protection Platform (EPP)
Firewall Security Management Market Share Distribution
ProductMarket Share (%)
Fortinet FortiGate Cloud4.5%
AlgoSec22.8%
Tufin Orchestration Suite22.6%
Other50.099999999999994%
Firewall Security Management
 

Featured Reviews

Ravi Khanchandani - PeerSpot reviewer
Long-term partnership improves customer satisfaction and delivers efficient endpoint management
BigFix supports something known as Patch Policies, which allows users to define that whenever critical patches are released, they should get evaluated against machines and automatically deploy them. Their software distribution is very efficient because they use a pull mechanism rather than a push mechanism, allowing each machine to download from the closest repository and install themselves. The same assessment mechanism applies for real-time vulnerability remediation, allowing identification, evaluation, and automatic remediation across machines. Compliance metrics typically measure the patch percentages deployed against the number of endpoints, which could be various device types including virtual machines and mobile devices. Measurements are taken against each device type, looking into compliance percentages for browsers such as Chrome and Edge based on their versions.
Rehan Khurram - PeerSpot reviewer
Achieve reliable cloud connectivity while benefiting from competitive pricing
The main advantage of FortiGate Cloud is its reliability, scalability, and pricing. I have deployed FortiGate devices both on-premises and in the cloud, and both are working great. The device is reliable despite being on cloud infrastructure, and the hypervisor part is managed by Azure. This reliability and the easy-to-configure GUI have been significant for our operations. Additionally, I have never faced any hardware malfunctions with these devices.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Government
10%
Manufacturing Company
9%
Computer Software Company
8%
Computer Software Company
14%
Manufacturing Company
9%
Comms Service Provider
9%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise12
Large Enterprise66
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise10
Large Enterprise21
 

Questions from the Community

What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is pretty good and now follows a subscription model similar to other major software solutions, making it easier for customers to subscribe and unsubscribe.
What needs improvement with BigFix?
The reporting still needs improvement since customers want specific reporting, such as N-1 month patching reports. In addition to reporting improvements, there should be a feature for application c...
What do you like most about Fortinet FortiGate Cloud?
Fortinet FortiGate Cloud has valuable firewall, SSL VPN, and web filtering features.
What is your experience regarding pricing and costs for Fortinet FortiGate Cloud?
I am very satisfied with the price and licensing cost of Fortinet FortiGate Cloud, rating it an eight out of ten.
What needs improvement with Fortinet FortiGate Cloud?
The solution is a bit expensive. Pricing is the only concern as it is too expensive.
 

Also Known As

Tivoli Endpoint Manager
FortiCloud, FortiGate Cloud
 

Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Find out what your peers are saying about BigFix vs. Fortinet FortiGate Cloud and other solutions. Updated: May 2020.
869,785 professionals have used our research since 2012.