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Bitdefender GravityZone Enterprise Security vs BlackBerry Cylance Cybersecurity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitdefender GravityZone Ent...
Ranking in Endpoint Protection Platform (EPP)
23rd
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
27
Ranking in other categories
Virtualization Security (3rd)
BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
19th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Bitdefender GravityZone Enterprise Security is 0.8%, down from 0.8% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.1%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Rias Majeed - PeerSpot reviewer
Admin gets the information about which computer has been infected and good to use for servers and endpoints
The important factor is that after implementing Bitdefender, we haven't found any attacks. It has a vaccine for the RDP protocol, which is specific to this. We do some customization, but it does not lack any protection. Compared to older versions, we have not found any degradation in performance in the newer versions from the last three to five years, whether for graphical or normal users. They're not complaining that we are facing problems like memory issues. Bitdefender is also customizable and granular, but once you install it, it keeps running. The admin gets the information about which computer has been infected and can take action accordingly. On a regular basis, Bitdefender's AI capability is okay. But you cannot leave some decisions to AI. You must have control. You have to look at what you're filtering, as it can be a false positive. But on a regular basis, AI can be helpful.
Sooraj Makkancherrry - PeerSpot reviewer
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"When it comes to the web, according to our customers, this product stands out due to its superior performance compared to others."
"In terms of threat detection, I would give it a ten out of ten since Bitdefender manages to catch threats that other products miss."
"The tool has a firewall module to control traffic. It also has a feature to map incidents and provide information about attackers and the environment."
"We find the protection the solution provides valuable."
"The solution is very scalable."
"The installation is easy and it takes approximately a few hours. We are deploying it from a Remote Monitoring and Management (RMM) tool. All you need to do is click on it and the installation is complete."
"Bitdefender GravityZone Enterprise Security has a lot of telemetry that allows me to really see what's going on with the device."
"The most valuable features of Bitdefender GravityZone Enterprise Security are remote administration and deployment, comprehensive firewall protection, malware protection, and antivirus."
"You can manage all the threats and everything from a centralized dashboard."
"What I like best about CylancePROTECT is its accuracy, as it doesn't give many false positives."
"CylancePROTECT is very stable - we've had no issues with performance and no errors or bugs."
"One of the best features of the solution is that it's easy to deploy."
"The most valuable feature of CylancePROTECT is the support."
"It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions."
"CylancePROTECT is a fairly decent antivirus."
"The solution runs in the background, and I do not need to care about it."
 

Cons

"The risk management tool does not have reporting, which I feel to be a huge mistake."
"The solution's stability could be better."
"There are compatibility concerns as Bitdefender does not support Windows 7."
"The connection with the controller needs improvement. Some connections are currently unstable."
"Overall, Bitdefender GravityZone Enterprise Security is quite good. It always has new features which customers can use for free, so I can't say that something is missing in the solution, though one area for improvement is that the cloud version of Bitdefender GravityZone Enterprise Security still can't connect to a central SIEM. The on-premises version has that capability, but the cloud version doesn't."
"Bitdefender GravityZone Enterprise Security could improve the RDP, I have problems sometimes."
"At this point in time, the download footprint is a bit big. What I mean is the initial file I download to deploy on end-user devices is about six hundred to seven hundred megabytes, and it should be scaled down to an agent size of maybe less than one hundred megabytes, max."
"My main concern is that it's a bit heavy for some devices. Like Kaspersky or McAfee, it uses more RAM or memory. Similar to that, it causes issues for users and their own resources, similar to that. If you deploy on old legacy devices with only 1GB of RAM, then it could be a problem."
"It should provide more details about the events that they have detected."
"​Work on the math model. We are catching a lot of false positives, which gets to be a pain at the start of a deployment."
"The solution’s technical support could be improved."
"I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable."
"I would like to see a better UI in terms of sifting through more specific data and providing analytics. A little bit more would be nice."
"While you are working, you are finding these things that were supposed to be waived have come back to being blocked. That's frustrating."
"I would like to see them fix the alerting system so that the endpoint reporting is a bit more streamlined."
"Reporting is an area with shortcomings in CylancePROTECT that needs to be improved."
 

Pricing and Cost Advice

"The price is fair."
"The solution is reasonable and is nominally priced in accordance with the features that offer to the market."
"The general basic price is roughly $1.20 for a license with Bitdefender."
"There are many licensing options available, we have been on monthly agreements and other volume contract agreements."
"You don't have to pay extra after buying the product."
"We pay for an annual license which is affordable."
"Good in terms of pricing and flexibility."
"It has very flexible licensing costs, and it's modular-based."
"This cost of the license is approximately $5 USD monthly per user."
"CylancePROTECT's pricing is reasonable, at about €18 per user, per year."
"Our licensing cost for the solution is around $4,000 for six months. There are no costs in addition to the standard licensing fees."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."
"I think that the price we are paying is good for what it is."
"The product cost is about $5, per user, per month."
"The initial end-point cost may seem a little high (~$55/device/year) but when you look at the total peace of mind that the solution provides, with no reboots for updates, and negligible performance impact, it is well worth it."
"​Shop around for sure and be assured the price you pay will be close to other solutions available, but even at a slight mark-up from the other solutions, you are getting real endpoint protection versus nothing more than a cheap security blanket that might keep you warm at night."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Comms Service Provider
12%
Financial Services Firm
7%
Government
7%
Computer Software Company
14%
Manufacturing Company
12%
Government
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Bitdefender GravityZone Enterprise Security?
It is perfectly stable. We haven't received any complaints from customers regarding stability or performance. It's been smooth sailing so far.
What needs improvement with Bitdefender GravityZone Enterprise Security?
At this point in time, the download footprint is a bit big. What I mean is the initial file I download to deploy on end-user devices is about six hundred to seven hundred megabytes, and it should b...
What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
 

Also Known As

Bitdefender GravityZone Security for Virtualized Environments, GravityZone Security for Virtualized Environments
Blackberry Protect
 

Overview

 

Sample Customers

SambaSafety, Morefield Communications, Northstar Ltd., Citrix, Greenman-Pedersen
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Find out what your peers are saying about Bitdefender GravityZone Enterprise Security vs. BlackBerry Cylance Cybersecurity and other solutions. Updated: April 2025.
847,862 professionals have used our research since 2012.