Helped us to reduce the need for expensive security toolsThe automatic remediation is the most valuable feature for us. It works great. If our team can't look at an issue exactly at the moment, it's just good to know that there's Huntress that can come in and be able to remediate most, if not all, issues. If there's something that needs a further look at, we can automate the alerts. It's proven to be a lot more efficient than other antiviruses we've worked with in the past. It's easy to use Huntress overall. I haven't had too many issues. I haven't really had to contact or support with anything. So far, so good. Huntress is a solution tailored specifically for the small and medium business market. It sits on top of Windows Defender, so you do not have to have either expertise or other software. It works well as a standalone client. Removal, specifically, has been very, very nice. Others have been clunky when it comes to removing files or the application itself. Huntress has the uninstall option straight from the admin portal. That's been a great great feature. We've witnessed the benefits of Huntress both immediately after we deployed it, and after some time. The ease of use was noticed immediately. But then, eventually, when it comes to either losing a client or having someone who's left having to remove it from their machine, just having the ability to uninstall very seamlessly becomes very useful. The solution is fully managed by Huntress 24/7. It's reduced our workload in terms of triaging or managing alerts. It's very much reduced the attention to detail that we've needed to have, especially since it's such a reputable company. We feel confident in having them remediate some issues so that we don't have to be looking at them all the time. Huntress helped us to reduce the need for expensive security tools or expensive security analysts. That's very important, especially with us being a smaller business. Not having to purchase larger software has been great. I don't know if our organizational security has drastically improved. However, it has done what it needs to do. We haven't lost security; we've maybe become more secure with it. That said, just having that presence of mind, knowing that we do have a very sophisticated team and product behind us, has been wonderful.
