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BlackBerry Cylance Cybersecurity vs Malwarebytes comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
19th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Malwarebytes
Ranking in Endpoint Protection Platform (EPP)
14th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
37
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.1%, down from 1.5% compared to the previous year. The mindshare of Malwarebytes is 1.8%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Anas Anas - PeerSpot reviewer
Effective threat predictions, simple to deploy, and light on resources
Malwarebytes's initial setup is simple. It is easy to deploy and configure the policies and the configuration. I deployed Malwarebytes for one customer and I did it in under two days. They had approximately 50 users, it took approximately an hour. The steps I took for the implementation were downloading the Malwarebytes management console from the site, installing it, then running the discovery tool, scanning my network, and checking all of the PCs on my network. It's already pre-configured, you don't need to configure anything. The only configuration that I did on the administration console was some of the exclusion from the scan. This is the only rule that I have created. I rate the initial setup of Malwarebytes a ten out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its setup is simple if you have a Windows device; it is executable."
"The most valuable features are script blocking and macros within Word documents for stopping unwanted applications from running in the background."
"I rate the tool a ten out of ten when it comes to the ease of use or management part."
"The solution is extremely scalable. It's got the hybrid functionality, it's got the system functionality and cloud functionality as well."
"Two or three years ago when the WannaCry virus struck, the people that were on Cylance were the ones that weren't affected."
"Even if an endpoint loses connection to the Internet, I know that endpoint is protected against 99.99% of the threats in the wild today."
"It is extremely simple to manage and deploy."
"The solution is pretty easy to scale."
"The installation process is very easy, especially since it is on the cloud."
"Being able to carry out a full scan on your system."
"It is intuitive and easy to use. For the most part, it does a good job of catching things. It is good at stopping stuff. I did a couple of tests with a password cracker. I tried to load that on, and Malwarebytes didn't let me do that, which was pretty good. It has a rollback feature that I haven't seen with any other company. If one of your endpoints are hit with mass ransomware, you could actually roll it back. I watched a demo of them do that, and it was pretty sweet."
"The most valuable feature is its ability to customize for different groups."
"It gets the job done, and they are consistently updating it monthly."
"The most valuable feature of the solution is that I can use it wherever I want, be it at the office, at home, or even outside."
"Malwarebytes is a comprehensive solution for keeping endpoints safe and secure from intruders, viruses, malware and so on."
"The solution is very good at scanning."
 

Cons

"It should have better support for Windows and Mac."
"If they can add more features on top of their Persona feature that would be ideal."
"The product does not do a lot of reporting on what it is taking care of. Enhanced reporting would be a welcome improvement."
"Having worked with SentinelOne, Cylance is good, however, it probably needs to add a feature similar to SentinelOne's rollback functionality. With this feature, if you get infected, with a click, you can go back to the pre-infection state. If Cylance could add this functionality to their offering as well, that would be ideal."
"CylancePROTECT could be improved in its technical support and communication."
"It should provide more details about the events that they have detected."
"The solution’s user interface could be improved."
"I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable."
"It's not good in search hunting."
"I really hate the automatic rebuilding without even asking. It's just an annoyance that they should at least ask me, like a month before they bill me."
"The free version is effective, however, the paid version is pricey compared to it."
"The product's stability needs improvement."
"A solution must be installed in the main gateway to give an overview of the incoming and outgoing traffic. The technical support team's response time should be faster."
"They should make it faster, less taxing on the processor."
"They could come up with better reporting capabilities."
"Malwarebytes can improve its network database. Malwarebytes can scan the files and registry. It can scan the system with a light agent. It will not impact the performance of your PC. You can do the full scan and database scan using the EDR, and the RAM and CPU consumption will not increase."
 

Pricing and Cost Advice

"CylancePROTECT is worth the money, but I'm not sure of its exact price. I can't remember off the top of my head."
"This cost of the license is approximately $5 USD monthly per user."
"Our licensing cost for the solution is around $4,000 for six months. There are no costs in addition to the standard licensing fees."
"CylancePROTECT's pricing is reasonable, at about €18 per user, per year."
"CylancePROTECT is an affordable solution."
"It is expensive, but not unreasonable."
"The license price for this solution could be better. It's on the expensive side."
"We pay our license on a yearly basis and have just renewed for two years."
"Malwarebytes is a cost-effective product."
"We expect to pay $1,000 USD a month, depending on the number of users."
"It is really expensive. We've got between 30 and 40 licenses every year, and for the number of licenses that we have, we're finding that Malwarebytes on average costs between $900 and $1,000 more per year than comparable options. We're paying about $3,300 per year for these licenses. There are no additional costs beyond the standard licensing fee."
"I believe the retail price is between $40 and $50 per copy."
"On a scale of one to ten, where one is a low price and ten is a high price, I rate the product's pricing a seven."
"Its licensing is annual. There are no additional costs beyond the standard licensing fee."
"I rate the tool's pricing a five out of ten."
"The licensing is per seat, with clients being a little less expensive than servers. If we need more licenses, we can accomplish that within a day. As Malwarebytes adds new features to their product, such as DNS filtering and a patching module, they want to charge us more even though we're a premium user, which isn't ideal."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
11%
Government
8%
Financial Services Firm
7%
Computer Software Company
13%
University
12%
Government
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
What do you like most about Malwarebytes?
Ten times a day, improved signatures will be downloaded, so it is very up-to-date in terms of malware experience.
What is your experience regarding pricing and costs for Malwarebytes?
I really hate the automatic rebilling without officially confirming it with me. It's an annoyance and they should at least confirm with me, like a month before they bill me.
What needs improvement with Malwarebytes?
It takes up too much space when it's trying to run in the background.
 

Also Known As

Blackberry Protect
No data available
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Knutson Construction
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Malwarebytes and other solutions. Updated: March 2025.
845,040 professionals have used our research since 2012.