Bonita vs Hyland OnBase comparison

Bonitasoft and Hyland are both solutions in the Business Process Management (BPM) category. Bonitasoft is ranked #14 with an average rating of 8.2, while Hyland is ranked #19 with an average rating of 7.7. Bonitasoft holds a 3.7% mindshare in BPM, compared to Hyland’s 0.3% mindshare. Additionally, 96% of Bonitasoft users are willing to recommend the solution, compared to 100% of Hyland users who would recommend it.

Bonita

Read 27 Bonita reviews

2,904 Views
2,139 Comparison Views

96% willing to recommend

Hyland OnBase

Read 13 Hyland OnBase reviews

364 Views
235 Comparison Views

100% willing to recommend

Bonita

Hyland OnBase

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Executive SummaryUpdated on Dec 18, 2024

Bonita and Hyland OnBase compete in the enterprise software category. While Bonita has an edge in pricing and customer service satisfaction, Hyland OnBase's comprehensive feature set makes it a superior choice overall.

Features: Bonita offers flexible integration capabilities, robust workflow automation, and an easy-to-use form builder. Hyland OnBase provides advanced document imaging, comprehensive data capture, and extensive content management features, ideal for powerful document management.

Room for Improvement: Bonita could improve its scalability, enhance the UI for a more modern look, and expand its documentation for developers. Hyland OnBase may benefit from simplifying its user interface, speeding up the deployment process, and reducing the complexity of initial setup.

Ease of Deployment and Customer Service: Bonita supports rapid deployment with robust customization capabilities, catering to client-specific needs. In contrast, Hyland OnBase requires more deployment time but offers structured customer support for complex system integrations, making it suitable for advanced needs.

Pricing and ROI: Bonita provides a cost-effective solution with lower initial expenses, promoting quicker ROI. Hyland OnBase, while more expensive upfront, justifies its cost through its extensive capabilities and long-term benefits, appealing to organizations seeking comprehensive features for greater value over time.

To learn more, read our detailed Bonita vs. Hyland OnBase Report (Updated: April 2025).

Buyer's Guide

Bonita vs. Hyland OnBase

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Bonita

Ranking in Business Process Management (BPM)

14th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Process Design (10th), Process Automation (12th)

Hyland OnBase

Ranking in Business Process Management (BPM)

19th

Average Rating

7.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Enterprise Content Management (5th), Low-Code Development Platforms (14th)

Mindshare comparison

As of April 2025, in the Business Process Management (BPM) category, the mindshare of Bonita is 3.7%, up from 3.0% compared to the previous year. The mindshare of Hyland OnBase is 0.3%, down from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

Paparao Nadipineni

Architect at Evoke

A simple and lightweight college course automation system with third-party integrations

The initial setup is straightforward and can be completed with the environment within an hour. First, take the latest from the git repository and check the git code to the monitor studio and a bar file, a deployable Bonita archive file. Then, take that process to the Bonita server, running at runtime on another server. Finally, deploy and enable it by selecting the proper organization.

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Phemy Lekalakala

Manager of Information Systems at University of the Witwatersrand

Stable content and workflow management solution with a valuable retention module

We use this solution for record management and digitization of records. We also use it for workflows and to build online forms The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed.…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is a great product that is powerful in developing applications."

"We use the tool to validate and give access to the users. It is for access management."

"Bonita is user-friendly."

"I find process management and user interface designing the most valuable features."

"Flexible and drag-and-drop type of UI is very valuable. The integrations are also very good. You can build workflows very quickly, which is my favorite activity. By using the GUI, you can build the entire mechanism, notifications, and all this kind of stuff."

"One of the most valuable features is you can create without coding, it is a low code platform."

"The user interface is easy to use."

"The solution is easy to use."

More Bonita pros

"It provided data security features, allowing restrictions on sensitive documents, such as who could view or modify them."

"We found the setup process to be okay since they do offer a troubleshooting guide."

"The most valuable features are that it's very secure and provides audit trails for our documents."

"Integrating Hyland OnBase with our systems enabled us to automate document designs and templates, which was extremely helpful in the finance and banking industry."

"Hyland OnBase is valued for its security, especially for those in the finance domain who require data confidentiality."

"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."

"I like the cloud and its integrability."

"The solution is very developed and we are not taking full advantage of its functionalities."

More Hyland OnBase pros

Cons

"The main issue with Bonita is that the workspace crashes sometimes."

"There is a considerable learning curve."

"Installation could be made easier."

"There could be an improvement in IoT connectivity."

"I would like to improve the product's load balancing."

"It would be nice to have a wizard to help walk through the development process and create a backbone."

"I should be able to park the tasks that are within a process in a kind of container, and dynamically, a super admin should be able to connect these processes. This kind of feature might be helpful."

"The community edition has limited module functionality. If they could release some of the functionality that's available in the enterprise edition that would be helpful to those learning to use the solution."

More Bonita cons

"Software malfunctioning usually occurs when we receive documents from external sources."

"The dashboards do have some room for improvement as compared to the other vendors which are there in the market."

"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."

"The solution’s initial setup is a little difficult."

"The migration is a bit difficult in the tool."

"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."

"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"We are struggling with duplicates and would like to have OCR functionality when using this solution."

More Hyland OnBase cons

Pricing and Cost Advice

"We are using the Community Version, which can be used free of charge."

"You pay an annual fee and can have an unlimited number of processes and users."

"The Enterprise edition is very expensive."

"I believe this is a very good financial choice."

"The product's pricing is acceptable. Pricing is yearly."

"Licensing cost for the Enterprise edition comes out to be around 40,000 a year. There is also a Community edition, which is free. Some customers can go for the Community edition, but some of them require the Enterprise edition. Big companies go for the Enterprise edition, which comes with a lot of additional features such as a mobile app."

"I am using the free version of Bonita."

"Price to service ratio with Bonita BPM is good."

More Bonita pricing and cost advice

"The tool's price is high."

"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"The solution costs around $6,000 per month."

"OnBase is reasonably priced."

"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Financial Services Firm

12%

Educational Organization

10%

Manufacturing Company

Financial Services Firm

14%

Government

13%

Computer Software Company

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How does Bonita compare with Camunda Platform?

One of the things we like best about Bonita is that you can create without coding - it is a low-code platform. With Bonita, you can build the entire mechanism using the GUI, it’s that simple. You c...

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What do you like most about Bonita?

The user interface is easy to use.

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What is your experience regarding pricing and costs for Bonita?

The Enterprise edition is very expensive.

See all answers

What do you like most about Hyland OnBase?

The solution is very developed and we are not taking full advantage of its functionalities.

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What is your experience regarding pricing and costs for Hyland OnBase?

I find pricing to be on the higher side due to its monolithic architecture. I would rate it six out of ten. Transitioning to microservices, allowing users to pay for only what they use, could reduc...

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What needs improvement with Hyland OnBase?

I believe the reporting features need improvement, as other competitors in the market provide better analytics. Hyland is working on a new platform (HXP) to integrate features from all products, ad...

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Compared 20% of the time

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Compared 11% of the time

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Product Reports

Buyer's Guide

Bonita

April 2025

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Buyer's Guide

Hyland OnBase

April 2025

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Also Known As

Bonita BPM

OnBase

Overview

Bonitasoft helps innovative companies worldwide deliver better digital user experiences for customers and employees. The extensible and open Bonita application platform unleashes the full potential of multidisciplinary development teams to create Living Apps: applications that allow continuous and incremental improvement, connecting tailored user interfaces with reliable back-office operations.

Bonitasoft

Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.

Hyland

Sample Customers

With more than 1000 customers in 75 countries, and its ecosystem of more than 120,000 members, Bonitasoft is the largest provider of open-source Business Process Management, Low-code and Digital Transformation software worldwide.

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital

Buyer's Guide

Bonita vs. Hyland OnBase

April 2025

Free Report: Bonita vs. Hyland OnBase

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