Try our new research platform with insights from 80,000+ expert users

Box vs Google Workspace comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 29, 2024
 

Categories and Ranking

Box
Ranking in Cloud Storage
12th
Ranking in Content Collaboration Platforms
4th
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
40
Ranking in other categories
Enterprise Content Management (6th), Digital Asset Management (3rd), Document Management Software (2nd)
Google Workspace
Ranking in Cloud Storage
4th
Ranking in Content Collaboration Platforms
3rd
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
100
Ranking in other categories
Email Applications (1st), Wireless Email (2nd)
 

Mindshare comparison

As of December 2024, in the Cloud Storage category, the mindshare of Box is 8.8%, up from 5.9% compared to the previous year. The mindshare of Google Workspace is 5.1%, down from 10.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Storage
 

Featured Reviews

Parthasarathy Chellapillai - PeerSpot reviewer
Used for data storage and data collaboration, but its data security could be improved
If I have restricted access within an organization by keeping the data in Box, there are other applications through which I can barge into the data. If anyone wants to keep a file restricted to four people, I can access it because it's available in the cloud. I can directly access the file and pull in the data by entering the file's name. Someone from outside the organization can't access it. However, someone from within the organization who is not supposed to access the data can access it, provided it is in Box. Box is almost like a folder structure outside your system. The solution uses the cloud, and you don't need any separate storage in your system. Even if your system crashes down, the data will be saved. Overall, I rate the solution a six out of ten.
Jerome Poudevigne - PeerSpot reviewer
Seamless collaboration with advanced calendaring and real-time document editing
One area of improvement for Google Workspace is the Google Meet functionality. Currently, users cannot upload files directly through Google Meet; instead, they have to share links via Google Drive, which adds unnecessary steps and complexity. This is especially frustrating when dealing with external users who do not have Google IDs. Another area requiring improvement is the chat/messaging feature, which is basic compared to other products like Slack. Having an integrated and efficient messaging system would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The system's performance is impressive, and file sharing is notably straightforward."
"Box is very user-friendly; more so than SharePoint."
"We can provide controlled access to documents using the product."
"Box is very simple and effective, so I prefer Box."
"The interface is very good."
"The sharing feature, with its various permission settings, such as viewing or uploading, is convenient and helpful."
"Simple file sharing and sync for internal and external customers."
"The application is very light in terms of uploading and downloading files."
"Only a few competitors can do precisely what Google Workspace does in terms of email management and calendar management through its Gmail and Google Calendar apps. It's a very seamless platform."
"There are several online forums and a lot of support materials online."
"It is quite a useful tool. It allows many people to work on a document. You can actually provide review comments and tag anybody to make the comment changes. You can also attach a document in Google Chat."
"The product is user-friendly and knows how to appeal to a user. Google Docs accepts some of our requirements. Its most valuable feature is performance. The product's integrations are good."
"The Hangouts feature is the most valuable aspect of the solution for us."
"The solution helps us to collaborate."
"If I'm addressing certain emails from banks — automatic emails, like OTP, etc. — I can create rules and forward that OTP to the specific email IDs. You can create rules and deliver mail to different groups using the forwarding feature. It's handy."
"Users can work anywhere with an internet connection."
 

Cons

"I would love to see the ability to invite collaborators extended to a file level, not just the folder level."
"The room for improvement is in the area of integrations. They need to establish more integrations, especially with Office 365 and Outlook."
"With OneDrive, you can continuously save your files over a Box folder. That is something I wish we could have."
"Improvements in speed - Box's high level of security impacts performance, especially when compared with other similar services."
"The integration with other products should be improved."
"The solution's data security should be improved."
"The upload speed needs improvement."
"One thing that Box would benefit from is a records management component."
"Integrating Copilot with Google Workspace is slightly difficult."
"There is some redundancy in the functionality between certain modules."
"If your storage requirements in day-to-day work are large, then it will incur an additional cost since free storage is limited."
"The solution is not user-friendly and it doesn't integrate that well with Microsoft Office, which is one of the bigger business apps on the market, compared to Google Sheets and applications of that sort."
"I talked with G Suite recently because my G Suite has a temporary block. I communicated with the G Suite representative or Google representative, and he told me that I sent a lot of emails, so my email was temporarily blocked. But I know I have not sent more than 500 emails daily to reach the limit. I sent only 5,200 emails, but unfortunately, my G Suite account was temporarily blocked for 24 hours, and then he resolved it. I think they need to improve G Suite because this temporary block is not fair."
"The solution could always be more secure, although that doesn't affect me so much."
"Some people complain that Google Mail is inflexible. It was advanced 10 years ago, but other solutions are cleaner and clearer."
"The UI could be more graphic and sassy, but otherwise, it is quite functional."
 

Pricing and Cost Advice

"Box needs to improve with their pricing in terms of licensing costs."
"Box's pricing is excellent."
"Better sign a full year's contract to get a discount."
"A business account has a minimum of three users. If you are more than three people in-house, go for the Enterprise version. All the external users are free of charge."
"There's a free version that allows you to use it with almost full-feature access. Even in the free version, it gives you all you need."
"I have to pay for Box. It could be a little cheaper. On a scale from one to ten, I would give the pricing a five."
"Our pricing and licensing is excellent. I'd tell all Higher Ed customers to talk with Internet2 for excellent pricing and support."
"I believe Box is cheaper than SharePoint."
"We pay a monthly subscription for the use of this solution."
"Careful consideration should be given to the different licensing options and provisions should be made for additional applications that may be required for your particular business."
"We normally purchase the license on a yearly basis."
"The price of G Suite Enterprise is reasonable compared to HotSpot. I'm not going to say G Suite Enterprise is affordable. It's valuable, you find value in paying your gas bill or your electricity bill, because of what it allows you to do."
"Licensing costs are on a yearly basis."
"I rate Google Workspace's pricing five to six out of ten. We do not pay any extra costs."
"You pay for Google Workspace based on your usage and the apps you use, but in my case, it's free, but if I used it a lot more, I'd probably need to pay. 15GB is enough for me, but I see myself upgrading and paying the additional charges for more storage regularly."
"Traffic management tools may be required for larger setups and should be included in any pricing calculations."
report
Use our free recommendation engine to learn which Cloud Storage solutions are best for your needs.
824,053 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
59%
Computer Software Company
6%
Financial Services Firm
4%
Healthcare Company
3%
Computer Software Company
14%
Financial Services Firm
8%
Educational Organization
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Box?
The solution is used for data storage and any kind of visualization.
What is your experience regarding pricing and costs for Box?
The solution is expensive when it comes to API calls.
What do you like most about Google Workspace?
Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the customers very efficiently with the result data in structured manner.
What is your experience regarding pricing and costs for Google Workspace?
I'm not satisfied with the cost because I feel these services should be free as they use our data.
What needs improvement with Google Workspace?
Google Workspace lacks the ability to copy and move files from one folder to another easily. I also find it challenging to perform many operations using the context menu in Google Sheets, Google Do...
 

Comparisons

 

Also Known As

No data available
G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault
 

Learn More

 

Overview

 

Sample Customers

GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.
Find out what your peers are saying about Box vs. Google Workspace and other solutions. Updated: November 2024.
824,053 professionals have used our research since 2012.