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Box vs Google Workspace comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Box's scalable storage and integration improved collaboration, reduced costs, enhanced security, and increased productivity for better project management.
Sentiment score
8.8
Google Workspace offers positive ROI with productivity gains, cost savings, seamless collaboration, and efficient data management despite some cost concerns.
 

Customer Service

Sentiment score
6.9
Users report varying experiences with Box support, finding it quick and accurate but sometimes delayed and repetitive.
Sentiment score
6.1
Customer service and technical support receive mixed reviews, with paid users benefiting from more assistance options than free users.
 

Scalability Issues

Sentiment score
7.9
Box handles scalability well, offering consistent performance and speed, accommodating large files and multiple users without significant issues.
Sentiment score
8.0
Google Workspace is praised for its seamless scalability, easily managing thousands of users with minimal configuration issues.
Scalability involves another configuration with a new email configuration, involving some authentication issues with Microsoft Outlook.
 

Stability Issues

Sentiment score
8.0
Users praise Box's stability and reliability, with consistent performance, no issues, and strong security over seventeen years.
Sentiment score
8.5
Google Workspace is widely regarded as stable and reliable, with minor integration issues and occasional network-related concerns.
The only issue is collaboration with Outlook, where I am having a bit of a problem.
 

Room For Improvement

Box requires better integration, improved features, enhanced security, lower pricing, streamlined API, and better reporting and device compatibility.
Google Workspace users face logout issues, slow email, integration challenges, high pricing, and seek improved interfaces and Microsoft compatibility.
The new integration was implemented last September, and we are facing some issues with OAuth 2.0 authentication.
 

Setup Cost

Box is seen as cost-effective but experiences with pricing vary, with some finding licensing high and API calls expensive.
Enterprise users experience mixed feelings on Google Workspace pricing, finding both value in productivity and challenges in affordability.
 

Valuable Features

Box excels in security, user-friendly interface, efficient collaboration, and offers excellent version control, metadata tagging, and governance features.
Google Workspace offers scalable, affordable, user-friendly tools for collaboration, productivity, and secure data management with an intuitive interface.
The valuable features include the email service, email updates, and Google Drive.
 

Categories and Ranking

Box
Ranking in Cloud Storage
12th
Ranking in Content Collaboration Platforms
5th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
40
Ranking in other categories
Enterprise Content Management (6th), Digital Asset Management (3rd), Document Management Software (3rd)
Google Workspace
Ranking in Cloud Storage
6th
Ranking in Content Collaboration Platforms
2nd
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
101
Ranking in other categories
Email Applications (1st), Wireless Email (2nd)
 

Mindshare comparison

As of April 2025, in the Cloud Storage category, the mindshare of Box is 4.3%, up from 3.8% compared to the previous year. The mindshare of Google Workspace is 3.2%, down from 9.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Storage
 

Featured Reviews

Shrikant Pillay - PeerSpot reviewer
Allows you to upload and download files quickly but lacks integration with Office 365
For enterprise users, the data is in a local repository. We use it for files for the end user process. This is a cloud solution. In my current organization, we have over 10,000 people using this solution. I use it very extensively. Users these days are working remotely You can upload your bin,…
Sunil-Nair - PeerSpot reviewer
Email collaboration and accessibility have improved team productivity
The valuable features include the email service, email updates, and Google Drive. People are given email access to Google Drive. The team can share manual files and work accordingly. They can access different teams from anywhere, collectively putting files, sharing them, and managing them. Additionally, the manufacturing product does not require any downgrades. It works fine and continuously for the last three or four years. Users can access their emails from anywhere in their browser without a laptop or can directly access from Gmail. This is helpful for salespeople.
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Use our free recommendation engine to learn which Cloud Storage solutions are best for your needs.
844,944 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
60%
Computer Software Company
5%
Financial Services Firm
5%
Government
3%
Computer Software Company
14%
Financial Services Firm
8%
Educational Organization
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Box?
The solution is used for data storage and any kind of visualization.
What is your experience regarding pricing and costs for Box?
The solution is expensive when it comes to API calls.
What do you like most about Google Workspace?
Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the customers very efficiently with the result data in structured manner.
What is your experience regarding pricing and costs for Google Workspace?
I'm not satisfied with the cost because I feel these services should be free as they use our data.
What needs improvement with Google Workspace?
As far as Google Workspace is concerned, it is working fine for us. Our needs are fulfilled, so that's fine. However, integration with Microsoft Outlook could be improved. The new integration was i...
 

Comparisons

 

Also Known As

No data available
G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault
 

Overview

 

Sample Customers

GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.
Find out what your peers are saying about Box vs. Google Workspace and other solutions. Updated: February 2025.
844,944 professionals have used our research since 2012.