Box and Google Workspace compete in the cloud collaboration and productivity space. Box seems to have the upper hand in collaboration and security features, while Google Workspace shines in integration and real-time collaboration capabilities.
Features: Box offers extensive collaboration, security features, and integrations with Microsoft Office. Its robust content management and compliance standards are praised by users. Google Workspace excels in seamless document sharing and collaboration tools with applications like Gmail, Meet, and Drive. Both support mobile access, with Google Workspace favored for real-time collaboration and integration with familiar productivity tools.
Room for Improvement: Box users note limitations in search functionality, platform integration, interface speed, and role-based permissions. Google Workspace users look for improved Microsoft Office integration, Chat functionality, offline capabilities, Calendar interface, and issues with synchronization. Concerns about additional storage costs and integration features persist.
Ease of Deployment and Customer Service: Box operates primarily in the public cloud with strong customer support but faces delays and familiarity issues with frontline staff. Google Workspace, available in both public and private clouds, is praised for its ease of deployment and accessible features, though concerns remain about support responsiveness and implementation complexity.
Pricing and ROI: Box's competitive pricing is suited for larger organizations, offering ROI through enhanced data protection and collaboration efficiencies. Google Workspace is affordable, with tiered pricing options for various business needs. While some find costs high, the productivity benefits justify the expense. Both solutions cite time savings as a key ROI factor.
Box is a Modern Content Management Platform for companies of all sizes and industries. The difference that Box brings is that it offers the security and controls admins need with the sharing and collaboration capabilities end users want. Box has made it easier for people to securely share ideas, collaborate and get work done faster. Today, more than 62,000 businesses, including 59% of the Fortune 500, trust Box to manage content in the cloud.
The Box platform provides HIPAA, FINRA, FedRAMP, and many other compliances to go with granular access permissions and advanced security capabilities.
By using Box you can sync, share, and collaborate on all types of files, anywhere, on any device - but that's just the beginning. You can choose where to store your data, to manage your own encryption keys, and set workflows to automate content-based processes. You can also assign custom metadata tags to content, watermark sensitive content, and set file retention or legal hold policies.
Box has deep, native integrations with Microsoft Office and Outlook, Google Apps for Work, Salesforce, Netsuite, Docusign, Adobe, and many other best-of-breed solutions you may already be using.
Similar to G Suite, all Google Workspace plans provide a custom email for your business and include collaboration tools like Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, Forms, Sites, and more.
As we’ve evolved G Suite into a more integrated experience across our communication and collaboration tools, we’ve rebranded to Google Workspace to more accurately represent the product vision.
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