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Box vs Google Workspace comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Box's scalable storage and integration improved collaboration, reduced costs, enhanced security, and increased productivity for better project management.
Sentiment score
8.8
Google Workspace boosts productivity and collaboration, offering streamlined tools and flexibility despite variable costs and returns per organization.
 

Customer Service

Sentiment score
6.9
Users report varying experiences with Box support, finding it quick and accurate but sometimes delayed and repetitive.
Sentiment score
6.7
Google Workspace's support is efficient and user-friendly; however, users seek improved communication and direct contact options.
In the past, we experienced a problem with automatic emails being blocked, and the support team resolved the issue quickly.
 

Scalability Issues

Sentiment score
7.8
Box handles scalability well, offering consistent performance and speed, accommodating large files and multiple users without significant issues.
Sentiment score
8.1
Google Workspace offers scalable, cloud-based solutions enabling effortless growth, efficient management, and seamless integration for businesses of all sizes.
I am uncertain about its effectiveness at an enterprise level, where SharePoint might be preferred.
It supports around 2,500 users in our company, and this scalability assists us in maintaining our infrastructure.
Scalability involves another configuration with a new email configuration, involving some authentication issues with Microsoft Outlook.
 

Stability Issues

Sentiment score
8.0
Users praise Box's stability and reliability, with consistent performance, no issues, and strong security over seventeen years.
Sentiment score
8.6
Google Workspace is highly stable and reliable, with users rating it nine or ten, despite minor Outlook integration issues.
Box was very stable and did not have any latency issues.
This stability is crucial to us because it ensures we do not lose communication or connection while using messaging and accessing files.
The only issue is collaboration with Outlook, where I am having a bit of a problem.
 

Room For Improvement

Box requires better integration, improved features, enhanced security, lower pricing, streamlined API, and better reporting and device compatibility.
Google Workspace needs improved integration, enhanced features, better security, automation, and offline capabilities to compete with Microsoft Office.
Collaborative editing was challenging if multiple people were in a document at once.
The new integration was implemented last September, and we are facing some issues with OAuth 2.0 authentication.
The security functionalities are similar to those in competitors like Active Directory, but they could be optimized for stronger security features.
 

Setup Cost

Box is seen as cost-effective but experiences with pricing vary, with some finding licensing high and API calls expensive.
Enterprise buyers find Google Workspace affordable, despite lacking some apps, with pricing rated five to eight out of ten.
The current cost is approximately seven to ten euros per user per month.
 

Valuable Features

Box excels in security, user-friendly interface, efficient collaboration, and offers excellent version control, metadata tagging, and governance features.
Google Workspace enhances productivity with affordable Gmail, collaboration tools, seamless integration, and secure multi-user access for efficient teamwork.
Box had a very easy-to-use search feature and a good user interface on its website, which was faster and better than SharePoint.
These tools enhance productivity by allowing us to edit the same file at the same time, making collaboration much smoother.
The valuable features include the email service, email updates, and Google Drive.
 

Categories and Ranking

Box
Ranking in Cloud Storage
12th
Ranking in Content Collaboration Platforms
5th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
41
Ranking in other categories
Enterprise Content Management (6th), Digital Asset Management (3rd), Document Management Software (3rd)
Google Workspace
Ranking in Cloud Storage
6th
Ranking in Content Collaboration Platforms
2nd
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
102
Ranking in other categories
Email Applications (1st), Wireless Email (2nd)
 

Mindshare comparison

As of April 2025, in the Cloud Storage category, the mindshare of Box is 4.3%, up from 3.8% compared to the previous year. The mindshare of Google Workspace is 3.2%, down from 9.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Storage
 

Featured Reviews

Shrikant Pillay - PeerSpot reviewer
Allows you to upload and download files quickly but lacks integration with Office 365
For enterprise users, the data is in a local repository. We use it for files for the end user process. This is a cloud solution. In my current organization, we have over 10,000 people using this solution. I use it very extensively. Users these days are working remotely You can upload your bin,…
Sunil-Nair - PeerSpot reviewer
Email collaboration and accessibility have improved team productivity
The valuable features include the email service, email updates, and Google Drive. People are given email access to Google Drive. The team can share manual files and work accordingly. They can access different teams from anywhere, collectively putting files, sharing them, and managing them. Additionally, the manufacturing product does not require any downgrades. It works fine and continuously for the last three or four years. Users can access their emails from anywhere in their browser without a laptop or can directly access from Gmail. This is helpful for salespeople.
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Use our free recommendation engine to learn which Cloud Storage solutions are best for your needs.
848,989 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
55%
Financial Services Firm
5%
Computer Software Company
5%
Government
4%
Computer Software Company
13%
Financial Services Firm
8%
Educational Organization
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Box?
The solution is used for data storage and any kind of visualization.
What is your experience regarding pricing and costs for Box?
The solution is expensive when it comes to API calls.
What do you like most about Google Workspace?
Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the customers very efficiently with the result data in structured manner.
What is your experience regarding pricing and costs for Google Workspace?
I'm not satisfied with the cost because I feel these services should be free as they use our data.
What needs improvement with Google Workspace?
As far as Google Workspace is concerned, it is working fine for us. Our needs are fulfilled, so that's fine. However, integration with Microsoft Outlook could be improved. The new integration was i...
 

Comparisons

 

Also Known As

No data available
G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault
 

Overview

 

Sample Customers

GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.
Find out what your peers are saying about Box vs. Google Workspace and other solutions. Updated: April 2025.
848,989 professionals have used our research since 2012.