Box vs Google Workspace comparison

Box and Google are both solutions in the Cloud Storage category. Box is ranked #13 with an average rating of 7.5, while Google is ranked #8 with an average rating of 8.1. Box holds a 3.7% mindshare in CS, compared to Google’s 3.0% mindshare. Additionally, 85% of Box users are willing to recommend the solution, compared to 95% of Google users who would recommend it.

Box

Read 42 Box reviews

3,334 Views
667 Comparison Views

85% willing to recommend

Google Workspace

Read 105 Google Workspace reviews

6,815 Views
545 Comparison Views

95% willing to recommend

Box

Google Workspace

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Executive SummaryUpdated on Oct 19, 2025

Box and Google Workspace are leading competitors in cloud workspace solutions, each offering unique strengths. Google Workspace seems to have the upper hand due to its comprehensive integration and real-time co-editing capabilities that enhance productivity and collaboration.

Features: Box offers user-friendly collaboration tools, mobile access, and robust file-sharing capabilities. In terms of security, Box provides advanced protective measures and enterprise management. Google Workspace stands out with seamless integration across its suite of applications, real-time co-editing, a broad ecosystem of productivity tools, and popular applications like Gmail and Drive.

Room for Improvement: Box users report issues with search functionality and seek better file management and integrations. The permission system could also be more flexible. Google Workspace could improve in integrating with traditional office tools and offering more intuitive collaboration tools. Enhanced interface and management features would further benefit users.

Ease of Deployment and Customer Service: Box supports deployment in both private and public cloud environments, but favors public cloud solutions, similar to Google Workspace’s public cloud deployment preference. Box’s customer service is praised for dedicated support managers and responsiveness, though sometimes reaching higher support tiers proves challenging. Google Workspace's customer service is efficient, with technical support meeting expectations, despite needing more intuitive solutions and quicker issue resolution.

Pricing and ROI: Box provides competitive pricing, with enterprise licenses offering value despite higher individual costs. Its pricing structures compete with solutions like SharePoint, offering robust features at reasonable costs, contributing to faster ROI through improved file management. Google Workspace’s pricing ranges from free to premium based on usage, offering cost-effective solutions. Some users find the pricing on the higher side, but the integrated tools and productivity benefits provide a positive ROI.

To learn more, read our detailed Box vs. Google Workspace Report (Updated: January 2026).

Buyer's Guide

Box vs. Google Workspace

January 2026

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Helped 880,511 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

6.6

Organizations using Box report efficiency in file management, reduced compliance risks, and notable returns despite some awaiting detailed calculations.

Sentiment score

6.3

Corporations report mixed ROI from Google Workspace, citing productivity benefits, cost concerns, and varying market value perceptions.

No quotes available

For more quotes and insights, download the Box report

No quotes available

For more quotes and insights, download the Google Workspace report

Customer Service

Sentiment score

5.2

Box customer service is generally praised, but users want improved response times and frontline expertise for better experiences.

Sentiment score

5.0

Google Workspace support has mixed reviews; effective email support contrasts with difficulties in direct contact and limited personal assistance.

No quotes available

For more quotes and insights, download the Box report

I sent several complaints and what they replied to me was that I should have dealt with the problem with the provider of my credit card.

AnnaRomagnuolo

Assosiate Professor at Palazzo del Mediterraneo

In the past, we experienced a problem with automatic emails being blocked, and the support team resolved the issue quickly.

Ovidiu Vasu

Technical Manager IT Development at Sostenia

Even as a technical person, I struggle to find appropriate contact numbers or email addresses.

Suresh-Kumaresan

Principal Consultant at Wipro Limited

For more quotes and insights, download the Google Workspace report

Scalability Issues

Sentiment score

7.7

Box offers strong scalability and performance for large organizations, but some limitations appear in enterprise-level deployments and large file handling.

Sentiment score

7.3

Google Workspace efficiently scales for any size organization, praised for seamless user accommodation and integration, though enhancements are suggested.

I am uncertain about its effectiveness at an enterprise level, where SharePoint might be preferred.

LouisHeidensohn

Consultant at a tech vendor with 51-200 employees

For more quotes and insights, download the Box report

It supports around 2,500 users in our company, and this scalability assists us in maintaining our infrastructure.

Ovidiu Vasu

Technical Manager IT Development at Sostenia

Scalability involves another configuration with a new email configuration, involving some authentication issues with Microsoft Outlook.

Sunil-Nair

IT Manager at Universal Carpets & Rugs

If webinars were provided and universities were promoted with webinars, people are going to attend them.

AnnaRomagnuolo

Assosiate Professor at Palazzo del Mediterraneo

For more quotes and insights, download the Google Workspace report

Stability Issues

Sentiment score

7.9

Box is highly stable and secure, with minimal outages, though users seek improvements in upload speed.

Sentiment score

7.8

Google Workspace is praised for its stability and reliability, with users noting minimal disruptions and high performance ratings.

Box was very stable and did not have any latency issues.

LouisHeidensohn

Consultant at a tech vendor with 51-200 employees

For more quotes and insights, download the Box report

The stability of Google Workspace is excellent and very solid.

Suresh-Kumaresan

Principal Consultant at Wipro Limited

With Microsoft now that we are using, we have a security system by which every now and then you have to change your password, and whenever you try to access multiple times to the same email from different devices or many times in the same day, they will ask you for a code that you have to insert.

AnnaRomagnuolo

Assosiate Professor at Palazzo del Mediterraneo

This stability is crucial to us because it ensures we do not lose communication or connection while using messaging and accessing files.

Ovidiu Vasu

Technical Manager IT Development at Sostenia

For more quotes and insights, download the Google Workspace report

Room For Improvement

Box needs improved sync, search, file management, security, integration, interface, performance, permissions, API, pricing, and data recovery.

Users desire improved integration, storage, synchronization, features, and functionality in Google tools to enhance productivity and collaboration.

To open and see who is accessing the document now and see my movements across the document or the file we are sharing together.

Ahmed Rashad

Senior Projects Manager at Tech-hub

Collaborative editing was challenging if multiple people were in a document at once.

LouisHeidensohn

Consultant at a tech vendor with 51-200 employees

For more quotes and insights, download the Box report

The new integration was implemented last September, and we are facing some issues with OAuth 2.0 authentication.

Sunil-Nair

IT Manager at Universal Carpets & Rugs

The security functionalities are similar to those in competitors like Active Directory, but they could be optimized for stronger security features.

Ovidiu Vasu

Technical Manager IT Development at Sostenia

It is hard to find categories and folders in Teams.

AnnaRomagnuolo

Assosiate Professor at Palazzo del Mediterraneo

For more quotes and insights, download the Google Workspace report

Setup Cost

Box pricing is initially steep but offers excellent value, with discounts and free versions available for businesses and education.

Users have mixed opinions on Google Workspace pricing, appreciating the value but desiring clearer cost structures and flexible licensing.

I found the pricing reasonable because when I was working for an IBM partner, Box was free for us.

Ahmed Rashad

Senior Projects Manager at Tech-hub

For more quotes and insights, download the Box report

The current cost is approximately seven to ten euros per user per month.

Ovidiu Vasu

Technical Manager IT Development at Sostenia

For more quotes and insights, download the Google Workspace report

Valuable Features

Box provides secure file sharing, collaboration, advanced security, and seamless Microsoft integration, making it ideal for organizations.

Google Workspace excels in scalability, integration, security, and collaboration, making it ideal for businesses and educational institutions.

Box had a very easy-to-use search feature and a good user interface on its website, which was faster and better than SharePoint.

LouisHeidensohn

Consultant at a tech vendor with 51-200 employees

Box's security features have helped my organization meet compliance needs.

Ahmed Rashad

Senior Projects Manager at Tech-hub

For more quotes and insights, download the Box report

The ability to share documents with students and assign them things and correct them in real time has been beneficial.

AnnaRomagnuolo

Assosiate Professor at Palazzo del Mediterraneo

These tools enhance productivity by allowing us to edit the same file at the same time, making collaboration much smoother.

Ovidiu Vasu

Technical Manager IT Development at Sostenia

The valuable features include the email service, email updates, and Google Drive.

Sunil-Nair

IT Manager at Universal Carpets & Rugs

For more quotes and insights, download the Google Workspace report

Categories and Ranking

Box

Ranking in Cloud Storage

13th

Ranking in Content Collaboration Platforms

9th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Enterprise Content Management (9th), Digital Asset Management (3rd), Document Management Software (5th)

Google Workspace

Ranking in Cloud Storage

8th

Ranking in Content Collaboration Platforms

2nd

Average Rating

8.2

Reviews Sentiment

6.7

Number of Reviews

105

Ranking in other categories

Email Applications (1st), Wireless Email (1st)

Mindshare comparison

As of January 2026, in the Cloud Storage category, the mindshare of Box is 3.7%, down from 4.5% compared to the previous year. The mindshare of Google Workspace is 3.0%, down from 3.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Storage Market Share Distribution
Product	Market Share (%)
Google Workspace	3.0%
Box	3.7%
Other	93.3%

Cloud Storage

Featured Reviews

Ahmed Rashad

Senior Projects Manager at Tech-hub

Team collaboration has improved through shared access and real-time synchronization

I find the synchronization feature most valuable in Box. When I use multiple devices, it syncs them together and gives excellent results. I can assess the benefits of Box's file sharing. Box's integration with third-party apps is valuable, especially with Outlook. Box has helped my team's productivity by being very helpful with team collaboration when we are sharing certain shared documents between us. I mostly value Box's automation capabilities. They have helped optimize my business processes by saving time for sharing or sending files between the team. This gives us a shared workspace to work together on the same document or the same ideas. Box's security features have helped my organization meet compliance needs.

Read full review

AnnaRomagnuolo

Assosiate Professor at Palazzo del Mediterraneo

Collaborative work with students has improved but storage limitations and support issues remain

We have Google Workspace, and we use it primarily for Drive to collect items. We categorize folders with topics and material either for students or for research. We use Google Doc to share documents, especially when we assign homework to be corrected for peer correction or classroom correction. With Teams and Microsoft, we use it for collective calls and exam supervision because we use video surveillance through camera with Teams. We use Teams for meetings and to share material with students. The ability to share documents with students and assign them things and correct them in real time has been beneficial. You can verify what they write, and they can contribute and cooperate to create a collective document, which is something that our society nowadays requires. The ability to cooperate, especially those who work with languages and those who work with writing, need to learn how to cooperate. There is co-editing and co-writing, all these sorts of things. I love the fact that I can easily have access to folders that I can categorize and where I can upload research material and teaching material.

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Government

Manufacturing Company

University

Computer Software Company

10%

Educational Organization

Manufacturing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	9
Large Enterprise	27

By reviewers
Company Size	Count
Small Business	64
Midsize Enterprise	14
Large Enterprise	27

Questions from the Community

What do you like most about Box?

The solution is used for data storage and any kind of visualization.

See all answers

What is your experience regarding pricing and costs for Box?

I found the pricing reasonable because when I was working for an IBM partner, Box was free for us. We did not go to payment and other matters like this.

See all answers

What needs improvement with Box?

I believe Box has a lot of features that put it in a good rank among the file-sharing apps. I would like to see features for online collaboration between team members in the future, to open and see...

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What do you like most about Google Workspace?

Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the customers very efficiently with the result data in structured manner.

See all answers

What is your experience regarding pricing and costs for Google Workspace?

The pricing for Google Workspace is moderate. I would rate it a five out of ten, indicating it is neither cheap nor expensive. The current cost is approximately seven to ten euros per user per mont...

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What needs improvement with Google Workspace?

The only inconvenience is the fact that you have limited storage. After a while, you have to buy a surplus. It is not intuitive with Teams. It is hard to find categories and folders in Teams. I do ...

See all answers

Comparisons

SharePoint vs Box

Compared 14% of the time

ShareFile vs Box

Compared 9% of the time

Microsoft OneDrive for Business vs Box

Compared 7% of the time

Dropbox Business - Enterprise vs Box

Compared 5% of the time

IBM FileNet vs Box

Compared 5% of the time

More Box Competitors

Office 365 vs Google Workspace

Compared 25% of the time

Amazon WorkMail vs Google Workspace

Compared 18% of the time

Microsoft Exchange Online vs Google Workspace

Compared 14% of the time

ProtonMail vs Google Workspace

Compared 8% of the time

Microsoft Exchange vs Google Workspace

Compared 4% of the time

More Google Workspace Competitors

Product Reports

Buyer's Guide

Box

January 2026

Download Box product report

Buyer's Guide

Google Workspace

January 2026

Download Google Workspace product report

Also Known As

No data available

G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault

Overview

Box is a Modern Content Management Platform for companies of all sizes and industries. The difference that Box brings is that it offers the security and controls admins need with the sharing and collaboration capabilities end users want. Box has made it easier for people to securely share ideas, collaborate and get work done faster. Today, more than 62,000 businesses, including 59% of the Fortune 500, trust Box to manage content in the cloud.

The Box platform provides HIPAA, FINRA, FedRAMP, and many other compliances to go with granular access permissions and advanced security capabilities.

By using Box you can sync, share, and collaborate on all types of files, anywhere, on any device - but that's just the beginning. You can choose where to store your data, to manage your own encryption keys, and set workflows to automate content-based processes. You can also assign custom metadata tags to content, watermark sensitive content, and set file retention or legal hold policies.

Box has deep, native integrations with Microsoft Office and Outlook, Google Apps for Work, Salesforce, Netsuite, Docusign, Adobe, and many other best-of-breed solutions you may already be using.

Box

Similar to G Suite, all Google Workspace plans provide a custom email for your business and include collaboration tools like Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, Forms, Sites, and more.

As we’ve evolved G Suite into a more integrated experience across our communication and collaboration tools, we’ve rebranded to Google Workspace to more accurately represent the product vision.

Google

Sample Customers

GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc

There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.

Buyer's Guide

Box vs. Google Workspace

January 2026

Free Report: Box vs. Google Workspace

Find out what your peers are saying about Box vs. Google Workspace and other solutions. Updated: January 2026.

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We monitor all Cloud Storage reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.