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Cisco Umbrella vs Proofpoint Cloud App Security Broker comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Cloud Access Security Brokers (CASB)
7th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
20
Ranking in other categories
Secure Web Gateways (SWG) (5th), Internet Security (3rd), Web Content Filtering (1st), ZTNA as a Service (8th), Secure Access Service Edge (SASE) (8th)
Cisco Umbrella
Ranking in Cloud Access Security Brokers (CASB)
2nd
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
123
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Domain Name System (DNS) Security (1st), Cisco Security Portfolio (2nd)
Proofpoint Cloud App Securi...
Ranking in Cloud Access Security Brokers (CASB)
19th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Cloud Access Security Brokers (CASB) category, the mindshare of iboss is 3.3%, up from 1.7% compared to the previous year. The mindshare of Cisco Umbrella is 7.9%, down from 14.2% compared to the previous year. The mindshare of Proofpoint Cloud App Security Broker is 0.9%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Access Security Brokers (CASB) Mindshare Distribution
ProductMindshare (%)
Cisco Umbrella7.9%
iboss3.3%
Proofpoint Cloud App Security Broker0.9%
Other87.9%
Cloud Access Security Brokers (CASB)
 

Featured Reviews

reviewer2701851 - PeerSpot reviewer
Managing Director
Enhances web security with a single pane of glass and flexible deployment
I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.
BB
Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.
Ensures comprehensive protection with seamless threat logging and efficient policy management
My favorite feature of Cisco Umbrella is probably just the DNS and the fact that when a security threat happens, all of that gets logged in their Umbrella portal, and it's very easy to find who's been accessing the site and how many people have accessed it, so that we can go to them and make sure they're not compromised. The features of Cisco Umbrella benefit my company by providing less time to search for things through logs, to look for what we need. It's just one place to go, and we just search for it, and we find it really fast. The fact that there's a virtual database that has all that information is great on our portal.
Kamal Kumar Verma - PeerSpot reviewer
Lead Consultant at Genpact - Headstrong
Stable product with essential document tracking features
In my organization, we worked with around ten to fifteen different technologies, including Bitglass, and CASB was not among our top priorities. While CASB might benefit some organizations, it was optional for our specific setup, considering the other security measures and technologies we had in place. I found no particularly valuable features regarding CASB resolutions. There are other tools available that can achieve the same functionalities and perform similar tasks. For example, I can accomplish tasks like encryption or secure data movement from our office to the internet using alternative services like Zero Trust solutions. Because of this, our organization considered removing it from our system due to its limited benefits compared to other products.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"iboss is definitely very good in terms of service."
"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"Technical support is pretty sharp and very responsive."
"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."
"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."
"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."
"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."
"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."
"It has the ability to quickly block new threats."
"Cisco Umbrella is the first layer of security that protects me while surfing the net, identifying untrusted websites to prevent access."
"In general, Umbrella is a competitive solution for small or large enterprise."
"If it didn't have a single pane of glass, we would not be using it. The single pane of glass gives you a one-stop shop. It's like going to Home Depot. You find all your stuff there. You can see all your threats and your endpoints. It's a very important feature and makes things very simple."
"Personally speaking, this tool has proven itself invaluable in allowing myself and my team to perform our duties efficiently and securely."
"The user interface is great. It's very easy to tailor to our client's environment and needs."
"The solution is extremely stable, it has excellent performance, can scale if you need it to, the initial setup is pretty straightforward, the pricing is reasonable, and integration is very easy."
"The weekly reportings are great, the investigation is super and the application management is equally great."
"From stability and availability standpoints, it is pretty good."
"The product is stable."
"The tool's most valuable feature is reporting. It helps us understand what's going on in our environment."
"The quarantine feature is the solution's most valuable aspect."
"The quarantine feature is the solution's most valuable aspect."
 

Cons

"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"The dashboards for local use could be better."
"Sometimes, obviously, there are bugs."
"Iboss is growing so fast that it is often hard for them to keep up with the challenges."
"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."
"Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern."
"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."
"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
"Looking at the full umbrella suite in the light of SASE, Secure Access Service Edge, they are clearly lacking in the inline CASB."
"Improvements could be made with the user interface, it could be a little smoother and more intuitive."
"It would be good if the more complex versions of Umbrella are simplified so that we can offer them in a more standardized way. We, as a telco, do not operate the same as a traditional integration partner would, who can sell all its services. We try to have a standardized approach as much as we can so that we can sell the solution with as many services added to it as possible. If you look at the structure of businesses in Switzerland, 95% of them have 10 persons or less, and they do not have a security specialist. Therefore, the higher the automated and standardized features, the better it is for them."
"From my perspective, I would Cisco Umbrella to give more exposure to my sales engineers. I know I can call them whenever I have an issue, however, more frequent meetings would be awesome."
"It would be useful if they had a malware protection engine running inside their own VM."
"Cisco Umbrella can be improved in terms of limited coverage and wind vulnerability."
"I'd like to see this solution more closely integrate with other products Cisco has in its portfolio."
"My biggest concern, and I'm sure everyone's biggest gripe with TAC, is just turnaround time. If you open a case in the evening, you might get an agent in another region, and then your ticket cycle only goes from 5:00 PM to 10:00 PM when you're out of work."
"Proofpoint Cloud App Security Broker should be cheaper."
"The TLS encryption needs to be improved. It's not state of the art."
"The TLS encryption needs to be improved. It's not state of the art."
"I think some of the hiccups that we had were with the number of domains that we had and how that had to be implemented in Proofpoint."
"They are priced significantly higher and less cost-effective than alternative options."
 

Pricing and Cost Advice

"It is expensive compared to one of its competitors."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is probably in line with other solutions, but I do not deal with the financial side."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"The overall pricing for iboss is very competitive and transparent."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"Cisco has a model called ELA. With ELA, if you buy the solution you will have the complete security portfolio and you can pay it yearly or after three years, it depends on the contract."
"It has a reasonable price. It is certainly not as expensive as it used to be. It is in line with other offerings on the market. There are a number of different flavors of Umbrella. They could bring Umbrella SIG down a bit because its price is a little bit high for what it does, but I also understand why its price is high."
"In terms of licensing, we're not able to be extremely clear with the customer because it's based on their reporting. It's not based on the actual traffic. If they say they have 50 users but they have 80, we'll just buy for 50 users. That's something where we'd like to have more flexibility."
"The pricing is pretty fair. It's good."
"In my opinion, Cisco Umbrella now has a good price in the basic packages. When it comes to Cisco Umbrella SIG Essentials package and Cisco Umbrella Secure Internet Gateway (SIG) Advantage package, it depends on whether the project has a good price or not"
"You get what you pay for."
"Cisco should make the solution cheaper."
"The pricing was marvelous."
"We had an enterprise contract with them for about 32,000 users at that point, which has now grown."
"The tool's most valuable feature is reporting. It helps us understand what's going on in our environment."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
9%
Manufacturing Company
9%
Construction Company
7%
Computer Software Company
14%
Financial Services Firm
9%
Manufacturing Company
8%
Comms Service Provider
6%
Financial Services Firm
18%
Computer Software Company
14%
Outsourcing Company
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise7
Large Enterprise6
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise30
Large Enterprise51
No data available
 

Questions from the Community

What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What is your experience regarding pricing and costs for iboss?
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-nat...
What is your experience regarding pricing and costs for Cisco Umbrella?
The pricing for Cisco Umbrella is fair compared to other platforms out there for DNS security. We acquired it as a bu...
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Also Known As

iBoss Cloud Platform
OpenDNS
FireLayers, PCASB
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Emerging Technologies, HP, CSA, Perion
Find out what your peers are saying about Cisco Umbrella vs. Proofpoint Cloud App Security Broker and other solutions. Updated: March 2026.
886,426 professionals have used our research since 2012.