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Cisco Umbrella vs Proofpoint Cloud App Security Broker comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Cloud Access Security Brokers (CASB)
7th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
22
Ranking in other categories
Secure Web Gateways (SWG) (6th), Internet Security (3rd), Web Content Filtering (1st), ZTNA as a Service (8th), Secure Access Service Edge (SASE) (8th)
Cisco Umbrella
Ranking in Cloud Access Security Brokers (CASB)
2nd
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
123
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Domain Name System (DNS) Security (1st), Cisco Security Portfolio (2nd)
Proofpoint Cloud App Securi...
Ranking in Cloud Access Security Brokers (CASB)
19th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Cloud Access Security Brokers (CASB) category, the mindshare of iboss is 4.0%, up from 1.8% compared to the previous year. The mindshare of Cisco Umbrella is 7.3%, down from 14.0% compared to the previous year. The mindshare of Proofpoint Cloud App Security Broker is 0.9%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Access Security Brokers (CASB) Mindshare Distribution
ProductMindshare (%)
Cisco Umbrella7.3%
iboss4.0%
Proofpoint Cloud App Security Broker0.9%
Other87.8%
Cloud Access Security Brokers (CASB)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
BB
Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.
Ensures comprehensive protection with seamless threat logging and efficient policy management
My favorite feature of Cisco Umbrella is probably just the DNS and the fact that when a security threat happens, all of that gets logged in their Umbrella portal, and it's very easy to find who's been accessing the site and how many people have accessed it, so that we can go to them and make sure they're not compromised. The features of Cisco Umbrella benefit my company by providing less time to search for things through logs, to look for what we need. It's just one place to go, and we just search for it, and we find it really fast. The fact that there's a virtual database that has all that information is great on our portal.
Kamal Kumar Verma - PeerSpot reviewer
Lead Consultant at Genpact - Headstrong
Stable product with essential document tracking features
In my organization, we worked with around ten to fifteen different technologies, including Bitglass, and CASB was not among our top priorities. While CASB might benefit some organizations, it was optional for our specific setup, considering the other security measures and technologies we had in place. I found no particularly valuable features regarding CASB resolutions. There are other tools available that can achieve the same functionalities and perform similar tasks. For example, I can accomplish tasks like encryption or secure data movement from our office to the internet using alternative services like Zero Trust solutions. Because of this, our organization considered removing it from our system due to its limited benefits compared to other products.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Granular setup, which was able to set different levels of filters using the OUs in the AD."
"Content filtering is the most useful feature of iboss."
"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."
"iboss is definitely very good in terms of service."
"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."
"Technical support is pretty sharp and very responsive."
"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."
"I would say iboss is a very good product; its scalability is very good, and it's seamless for the user."
"It enables us to finally allow laptops to be used as workstations and allow data to leave the building."
"Its simplicity is most valuable. I can install it and get it up and running, and it can be pervasive across my business within a business day. It is pretty simple and straightforward to install and configure. Its remit is reasonably clearly defined. When you look at solutions like Darktrace and Carbon Black, the mission objective isn't as clearly defined. Cisco Umbrella, Sophos Central, or some of the other solutions have a more standardized approach to antivirus, which includes enhanced response from the machine learning or deep learning perspective."
"I was able to implement it myself. It was really easy to install. You could install it on a server locally if you want to. If you have the biggest site, you would do that, but for my site, it was just directing all the traffic out through the Cisco Umbrella DNS. It was really handy. When the owners of the company went overseas, I knew that they would be secure because even if they were not on the company network, they would still go through the Cisco Umbrella servers. It was a complete solution for protecting the company with outgoing data."
"DNS protection, domain blocking, SIP component, and the Cisco Umbrella roaming client are the valuable features of Cisco Umbrella."
"Cisco Talos threat intelligence significantly influences my company's ability to act against emerging threats, giving us the chance to patch our side or take precautions when zero-day vulnerabilities emerge."
"Cisco Umbrella scales incredibly with the growing needs of my organization."
"By using OpenDNS, we block sites that are looked at as malicious and cut down on incoming threats."
"Umbrella offers protection against malicious websites by stopping users from visiting them."
"The tool's most valuable feature is reporting. It helps us understand what's going on in our environment."
"The quarantine feature is the solution's most valuable aspect."
"From stability and availability standpoints, it is pretty good."
"The quarantine feature is the solution's most valuable aspect."
"The product is stable."
 

Cons

"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."
"The dashboards for local use could be better."
"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."
"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."
"File integrity monitoring would be very advantageous as an additional feature."
"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."
"One thing I would like to see differently with their Zero Trust platform is that some of the AI aspects related to high-risk activities have more false positives."
"You could say the price is a little bit high."
"There are cheaper solutions in the market."
"Lower costs including licensing, support, and renewals would be beneficial."
"Security, overall, can always be improved."
"Support for multiple domains is important to us."
"Actually, we recently switched over to Zscaler because it has more features and it's more scalable than Cisco Umbrella."
"If we're trying to deploy it to a Mac through Meraki, it's impossible. The method of deployment for a Mac, and the features available in Meraki, are not compatible at all."
"I would like to have the ability to prevent certain sites/data from showing on the reports."
"The TLS encryption needs to be improved. It's not state of the art."
"I think some of the hiccups that we had were with the number of domains that we had and how that had to be implemented in Proofpoint."
"The TLS encryption needs to be improved. It's not state of the art."
"They are priced significantly higher and less cost-effective than alternative options."
"Proofpoint Cloud App Security Broker should be cheaper."
 

Pricing and Cost Advice

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is expensive compared to one of its competitors."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is probably in line with other solutions, but I do not deal with the financial side."
"The overall pricing for iboss is very competitive and transparent."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"Cisco should make the solution cheaper."
"The price depends on the use case, and it's a bit linear. But it depends on the customer's strategy and how Cisco plans to optimize the costs."
"​The pricing is fair."
"The solution’s pricing is reasonable."
"Our licensing fees are on a yearly basis."
"The price could be lower."
"The price is quite good."
"I rate the tool's pricing a five out of ten."
"The tool's most valuable feature is reporting. It helps us understand what's going on in our environment."
"We had an enterprise contract with them for about 32,000 users at that point, which has now grown."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
9%
Construction Company
7%
Computer Software Company
15%
Manufacturing Company
8%
Financial Services Firm
8%
Non Profit
7%
Financial Services Firm
18%
Computer Software Company
14%
Manufacturing Company
10%
Outsourcing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise7
Large Enterprise8
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise30
Large Enterprise51
No data available
 

Questions from the Community

What needs improvement with iboss?
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent ...
What is your primary use case for iboss?
We used iBoss mainly for Internet Access by having an Agent on Windows laptops Primarily because when we try to use i...
What is your experience regarding pricing and costs for iboss?
I am not involved in pricing, but as per the information I have, during that time, the Blue Coat proxies we were usin...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-nat...
What is your experience regarding pricing and costs for Cisco Umbrella?
The pricing for Cisco Umbrella is fair compared to other platforms out there for DNS security. We acquired it as a bu...
Ask a question
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Also Known As

iBoss Cloud Platform
OpenDNS
FireLayers, PCASB
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Emerging Technologies, HP, CSA, Perion
Find out what your peers are saying about Cisco Umbrella vs. Proofpoint Cloud App Security Broker and other solutions. Updated: April 2026.
895,399 professionals have used our research since 2012.