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Cisco Umbrella vs Proofpoint Cloud App Security Broker comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Cloud Access Security Brokers (CASB)
6th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
23
Ranking in other categories
Secure Web Gateways (SWG) (6th), Internet Security (3rd), Web Content Filtering (1st), ZTNA as a Service (6th), Secure Access Service Edge (SASE) (6th)
Cisco Umbrella
Ranking in Cloud Access Security Brokers (CASB)
2nd
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
124
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Domain Name System (DNS) Security (1st), Cisco Security Portfolio (3rd)
Proofpoint Cloud App Securi...
Ranking in Cloud Access Security Brokers (CASB)
17th
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Cloud Access Security Brokers (CASB) category, the mindshare of iboss is 4.5%, up from 2.0% compared to the previous year. The mindshare of Cisco Umbrella is 6.0%, down from 12.4% compared to the previous year. The mindshare of Proofpoint Cloud App Security Broker is 0.9%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Access Security Brokers (CASB) Mindshare Distribution
ProductMindshare (%)
Cisco Umbrella6.0%
iboss4.5%
Proofpoint Cloud App Security Broker0.9%
Other88.6%
Cloud Access Security Brokers (CASB)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
SS
Sr. Technical Executive at a computer software company with 11-50 employees
Has required extensive customization for non-technical users and still needs better simplification
Customization for basic users can be complex, as it is targeted toward only technical users. It would be beneficial if Cisco simplifies the customization process while still ensuring strong security to prevent unauthorized access. Simplifying the customization part could enhance Cisco Umbrella, but overall, it is a good solution for me.
Farzad Ebrahimi - PeerSpot reviewer
Senior Devsecops Cloud Cybersecurity Specialist at CGI
Layered security has protected our cloud AI apps and significantly reduced attack incidents
The best features Proofpoint Cloud App Security Broker offers are multilayer protection against security attacks and escalation. The escalation feature in Proofpoint Cloud App Security Broker is valuable because we are using more and more users, and it is very scalable in relation to the number of users using the same app on the cloud. The performance of Proofpoint Cloud App Security Broker stands out as the number of attacks blocked is more than 90%. Proofpoint Cloud App Security Broker has positively impacted my organization by resolving all of the security issues related to app security. I can share specific outcomes, such as a reduction in the number of incidents, which is more than 90% related to the past.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."
"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."
"This product is solid, fairly easy to use, and reliable."
"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."
"Granular setup, which was able to set different levels of filters using the OUs in the AD."
"The console is cloud-based, which is something I really appreciate."
"iboss is definitely very good in terms of service."
"It will protect, give you more robustness, and faster responses, compared to any firewalls or any of the proxy web servers."
"We use various types of Umbrella and I'd recommend the solution as one of the best on the market that works well in different environments and is extremely easy to deploy."
"Any time someone went off the network, the AnyConnect client had the Umbrella agent built in, and it would realize when their computer connected that they were not on the corporate network. It would monitor and they would have pretty close to the same rules that they had to follow when they were in the office, regarding what kind of website browsing they could do."
"We use the entire Cisco solution and we are happy with the product integration."
"It is user-friendly. It is easy to manage the solution."
"Stability-wise, I rate the solution a nine out of ten...Cisco's support is better nowadays."
"I had worked for Juniper support before and I worked for other tech support teams and I feel that Cisco's type of support is the best."
"It has improved our organization from a security posture perspective, and we feel more confident now knowing that we can block phishing attempts or any type of malware that is DNS-related, which is a very nice feature that provides peace of mind."
"The tool's most valuable feature is reporting. It helps us understand what's going on in our environment."
"The quarantine feature is the solution's most valuable aspect."
"From stability and availability standpoints, it is pretty good."
"The product is stable."
"Proofpoint Cloud App Security Broker has positively impacted my organization by resolving all of the security issues related to app security."
 

Cons

"The reporting feature needs improvement."
"The endpoint-type solution is an area that needs some improvement."
"Sometimes the agent stops working in iboss, and we have to reinstall the agent."
"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."
"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."
"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."
"iboss can be improved because the integration could be better; you need to import all the sites that you access today, and there are a few problems whenever you import thousands of websites, making the integration process messy for the users."
"File integrity monitoring would be very advantageous as an additional feature."
"The reporting could be improved by way of the information that's displayed."
"Cisco Umbrella hasn't integrated customized reporting yet. With Cisco Secure Endpoint Hub, I can see a report on user downloads and set it up to constantly get an email alert. Based on my understanding, Cisco Umbrella can't do that. You can set it up with third parties, but it would be better if that were built into the platform."
"It needs better integration with external threat feeds to improve scoring."
"They should provide more integrations and bring things together so that there is a more standard feel to their platform. We also use Cisco ISE, and it has a very different feel from Cisco Umbrella."
"There should be a way to monitor traffic at the user level."
"Support for multiple domains is important to us."
"The solution's technical support is not very good."
"While the way the solution works with the functions is fantastic, updates or the ability to secure the vault while offline for cloud-based services should be addressed."
"I think some of the hiccups that we had were with the number of domains that we had and how that had to be implemented in Proofpoint."
"They are priced significantly higher and less cost-effective than alternative options."
"Proofpoint Cloud App Security Broker should be cheaper."
"The TLS encryption needs to be improved. It's not state of the art."
 

Pricing and Cost Advice

"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is probably in line with other solutions, but I do not deal with the financial side."
"It is expensive compared to one of its competitors."
"The overall pricing for iboss is very competitive and transparent."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"Cisco Umbrella is expensive and could be cheaper."
"The licensing part for Umbrella is really flexible."
"​The pricing is fair."
"You get what you pay for."
"The licensing and pricing structure of Cisco Umbrella is in line with standard systems on the market, and we have no specific requirements in this area. Overall, we have found it to be an acceptable pricing model for our organization."
"When talking about Cisco solutions in general there pricing model is horrible. For example, you can sell a Meraki-based solution, but if the customer starts shopping around, someone is going to have access to the pricing at a level that you cannot compete because they do not have uniform pricing. Not everybody gets fair pricing. Unless you are one of the real major corporations selling the solution your ability to compete is impossible. Cisco will acknowledge the situation and assure you next time it will be in your favor but it never becomes favorable for you. Cisco is not very good in this regard. However, Umbrella is good."
"There is a one-time cost of approximately $800 USD per user, and then a yearly support fee of about $50 per user."
"Pricing depends on the automation requirements of the organization."
"The tool's most valuable feature is reporting. It helps us understand what's going on in our environment."
"We had an enterprise contract with them for about 32,000 users at that point, which has now grown."
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913,422 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Comms Service Provider
8%
Computer Software Company
7%
Computer Software Company
14%
Financial Services Firm
8%
Manufacturing Company
8%
Outsourcing Company
8%
Financial Services Firm
17%
Outsourcing Company
13%
Computer Software Company
12%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise8
Large Enterprise10
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise31
Large Enterprise51
No data available
 

Questions from the Community

What needs improvement with iboss?
I think iboss could be improved by making reporting and dashboard customization more flexible, and simplifying troubl...
What is your primary use case for iboss?
I use iboss as a cloud-based secure web gateway to provide secure internet access, web filtering, and protect remote ...
What is your experience regarding pricing and costs for iboss?
My experience with iboss's pricing structure, setup cost, and licensing model has been positive, straightforward, and...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-nat...
What is your experience regarding pricing and costs for Cisco Umbrella?
The pricing for Cisco Umbrella is fair compared to other platforms out there for DNS security. We acquired it as a bu...
What needs improvement with Proofpoint Cloud App Security Broker?
Proofpoint Cloud App Security Broker can be improved with more AI features, as it could help. I feel it is fine to no...
What is your primary use case for Proofpoint Cloud App Security Broker?
My main use case for Proofpoint Cloud App Security Broker is to protect our applications on the cloud against securit...
What advice do you have for others considering Proofpoint Cloud App Security Broker?
My advice to others looking into using Proofpoint Cloud App Security Broker is that more AI features are needed. Proo...
 

Also Known As

iBoss Cloud Platform
OpenDNS
FireLayers, PCASB
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Emerging Technologies, HP, CSA, Perion
Find out what your peers are saying about Cisco Umbrella vs. Proofpoint Cloud App Security Broker and other solutions. Updated: September 2026.
913,422 professionals have used our research since 2012.