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Cisco Umbrella vs Proofpoint Cloud App Security Broker comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Umbrella
Ranking in Cloud Access Security Brokers (CASB)
2nd
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
124
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Domain Name System (DNS) Security (1st), Cisco Security Portfolio (3rd)
Proofpoint Cloud App Securi...
Ranking in Cloud Access Security Brokers (CASB)
17th
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Cloud Access Security Brokers (CASB) category, the mindshare of Cisco Umbrella is 6.2%, down from 13.1% compared to the previous year. The mindshare of Proofpoint Cloud App Security Broker is 0.9%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Access Security Brokers (CASB) Mindshare Distribution
ProductMindshare (%)
Cisco Umbrella6.2%
Proofpoint Cloud App Security Broker0.9%
Other92.9%
Cloud Access Security Brokers (CASB)
 

Featured Reviews

SS
Sr. Technical Executive at a computer software company with 11-50 employees
Has required extensive customization for non-technical users and still needs better simplification
Customization for basic users can be complex, as it is targeted toward only technical users. It would be beneficial if Cisco simplifies the customization process while still ensuring strong security to prevent unauthorized access. Simplifying the customization part could enhance Cisco Umbrella, but overall, it is a good solution for me.
Farzad Ebrahimi - PeerSpot reviewer
Senior Devsecops Cloud Cybersecurity Specialist at CGI
Layered security has protected our cloud AI apps and significantly reduced attack incidents
The best features Proofpoint Cloud App Security Broker offers are multilayer protection against security attacks and escalation. The escalation feature in Proofpoint Cloud App Security Broker is valuable because we are using more and more users, and it is very scalable in relation to the number of users using the same app on the cloud. The performance of Proofpoint Cloud App Security Broker stands out as the number of attacks blocked is more than 90%. Proofpoint Cloud App Security Broker has positively impacted my organization by resolving all of the security issues related to app security. I can share specific outcomes, such as a reduction in the number of incidents, which is more than 90% related to the past.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The single-pane-of-glass management is very important. We have a very small team. We can't spend a lot of time going from product to product to product to either investigate or set up policy. We need to have one place that we can go to and set everything up."
"Cisco Umbrella scales incredibly with the growing needs of my organization."
"Some clients only want DNS security, while others want more of the advanced features that it has available."
"I also think that the dashboard view is really helpful. Whenever sites get blocked, we get the details and the users who are connecting to them."
"Umbrella enables customers to be secure. We are happy with this and this is the most important benefit for customers."
"We can have a full overview and a quick overview of all the DNS requests. For us, it's quite important."
"It transparently protects users from rogue web sites."
"ROI benefits both the reseller and the client in Managed Services because of its proactive approach to network security."
"The quarantine feature is the solution's most valuable aspect."
"The product is stable."
"The tool's most valuable feature is reporting. It helps us understand what's going on in our environment."
"From stability and availability standpoints, it is pretty good."
"Proofpoint Cloud App Security Broker has positively impacted my organization by resolving all of the security issues related to app security."
 

Cons

"In the future, they should combine some of the Cisco AMP features that they already have, for anti-malware purposes."
"My biggest concern, and I'm sure everyone's biggest gripe with TAC, is just turnaround time. If you open a case in the evening, you might get an agent in another region, and then your ticket cycle only goes from 5:00 PM to 10:00 PM when you're out of work."
"This solution is difficult to configure."
"I would like to see more integration between Cisco Umbrella and Cisco DNA Center."
"The pricing is a bit high."
"Its price could be better."
"One of the issues with Umbrella is as you get into endpoint detection and response, such as EDR point solutions, some of them will not integrate well with Umbrella. Sometimes when you want to use technology, such as Always On VPN, it will not work. There are some looming issues as one type of technology starts to crossover with Umbrella. That is the challenge and Umbrella should find a way to be more compatible with some of the endpoint response solutions that are coming out on the market."
"Network connectivity was a bit of a challenge at the beginning, but we were able to get the right help from Cisco."
"They are priced significantly higher and less cost-effective than alternative options."
"Proofpoint Cloud App Security Broker should be cheaper."
"I think some of the hiccups that we had were with the number of domains that we had and how that had to be implemented in Proofpoint."
"The TLS encryption needs to be improved. It's not state of the art."
 

Pricing and Cost Advice

"There are three models for licensing with different feature sets."
"We have a security Enterprise Agreement with Cisco, so the pricing is good."
"Cisco uses subscription models for the pricing and there are three subscription plans."
"It has a reasonable price. It is certainly not as expensive as it used to be. It is in line with other offerings on the market. There are a number of different flavors of Umbrella. They could bring Umbrella SIG down a bit because its price is a little bit high for what it does, but I also understand why its price is high."
"It was a little bit expensive on a per seat basis, but the company I was running was only a midsize Australian company, and it was a reasonable budget per computer for that system. It started off being a free product, and then Cisco bought it, and it went to a reasonable price. I was using Cisco AMP as well. So, my per computer cost was reasonably high, but for a small company, it was within an acceptable level."
"Licensing fees are paid on a yearly basis."
"There are no hidden costs with Umbrella. Everything is included in the package."
"The price of Cisco Umbrella is a little higher than similar solutions, like Gateway."
"We had an enterprise contract with them for about 32,000 users at that point, which has now grown."
"The tool's most valuable feature is reporting. It helps us understand what's going on in our environment."
report
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909,647 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
8%
Manufacturing Company
8%
Non Profit
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise31
Large Enterprise52
No data available
 

Questions from the Community

Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What is your experience regarding pricing and costs for Cisco Umbrella?
The pricing for Cisco Umbrella is fair compared to other platforms out there for DNS security. We acquired it as a bundle with other Cisco purchases.
What needs improvement with Proofpoint Cloud App Security Broker?
Proofpoint Cloud App Security Broker can be improved with more AI features, as it could help. I feel it is fine to not add more about the needed improvements regarding usability or integration.
What is your primary use case for Proofpoint Cloud App Security Broker?
My main use case for Proofpoint Cloud App Security Broker is to protect our applications on the cloud against security attacks. A specific example of how we use Proofpoint Cloud App Security Broker...
What advice do you have for others considering Proofpoint Cloud App Security Broker?
My advice to others looking into using Proofpoint Cloud App Security Broker is that more AI features are needed. Proofpoint Cloud App Security Broker has helped with regulatory compliance and meeti...
 

Also Known As

OpenDNS
FireLayers, PCASB
 

Overview

 

Sample Customers

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Emerging Technologies, HP, CSA, Perion
Find out what your peers are saying about Cisco Umbrella vs. Proofpoint Cloud App Security Broker and other solutions. Updated: August 2026.
909,647 professionals have used our research since 2012.