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Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs LogMeIn Pro comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
1st
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
250
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Citrix DaaS (formerly Citri...
Ranking in Remote Access
5th
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
125
Ranking in other categories
Application Virtualization (1st), Virtual Desktop Infrastructure (VDI) (3rd), Desktop as a Service (DaaS) (1st)
LogMeIn Pro
Ranking in Remote Access
22nd
Average Rating
9.0
Reviews Sentiment
8.4
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.5%, down from 11.7% compared to the previous year. The mindshare of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is 4.4%, down from 6.9% compared to the previous year. The mindshare of LogMeIn Pro is 1.3%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
Mohd Abdul Aziz Shah Sulaiman - PeerSpot reviewer
Delivers secure and unified access to apps, desktops, and content for enhanced productivity
Citrix Workforce is good, but it needs improvement in diagnosing network issues. When errors occur, it is difficult to determine if they're due to network issues, Workspace issues, or environment issues. The error messages are too vague, just stating "connection error" without specifying if it's an IP address issue, connectivity problem, or something else related to the network. This lack of detail makes troubleshooting difficult. We often have to reinstall everything in Workspace, without knowing the root cause. Even after engaging with Citrix and sending logs, the feedback is often unsatisfactory, not meeting my expectations. This trial-and-error approach isn't effective problem-solving. While these issues aren't everyday occurrences, when they do happen, they can be catastrophic for our operations team.
Kelsey Braun - PeerSpot reviewer
Good remote services feature and easy to setup
With LogMeIn Pro, we could connect up to 10 computers, and having an option for something in between would be good. Like, we went from 10 to the next level, which was around 50 or so. If there was a tier, perhaps around 20, that I would have probably purchased, and it would have been a better fit for what I needed.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is easy to use, simple to understand for those new to using it, and combined with the other Microsoft products it makes for an overall good package."
"The initial setup is not overly complex or difficult."
"The most valuable features of Microsoft Intune include remote updates. The update runs in the background, so there's no need in most cases to go on-site to do it."
"Microsoft Intune helps us avoid issuing everyone company-owned devices. We provide a stipend, allowing users to bring their own devices. This approach gives us leverage against other MSPs. It also enhances collaboration because clients already covered by specific licensing can optimize their usage of Microsoft Intune."
"Maturity makes it a stable product."
"Intune simplifies compliance. The ability to manage software updates and policies on endpoints has helped us meet contract requirements."
"I am easily able to manage devices and assets, especially laptops and desktops."
"Comparing this to having an endpoint management solution, the efficiency gain may be up to 80%."
"With this product, everyone can have a similar kind of desktop environment."
"One of the best features of Citrix Workspace is that we can access it from any device anywhere."
"For our company's customers, I feel that the product is stable."
"The feature that I like is that it is fast."
"The tech support is fast, knowledgeable, and customer-friendly."
"Citrix Virtual Apps is the most valuable feature. Many customers use this feature to publish only applications, and not the full desktop. They can publish the internal resource or allow the end-user to reach a site or an application without having the full desktop. That's why they love this feature. It helps them save on resources."
"The most valuable feature is the seamless application edition with the low-level network bandwidth because we have between 10 and 15 sites in France with a low level of communication needs. We need to deploy our main application, the ERP system, and we needed an efficient solution to provide a solution to the remote sites, with very small links between the data center and the remote site."
"The ease of access and the confidentiality and security that it provides is what we like best."
"If I could give it an 11 out of 10 I would, but I definitely give it a 10. It saves me time, it saves me headaches, it saves me a lot of problems, and I'm able to fix things quickly and move on. I can get in and out of the computer without anyone really even knowing that I fixed something."
"Scalability-wise, I rate the solution a ten out of ten."
"​It must have been straightforward. My IT person set it up for me. It is a friendly program."
"I can copy information and put it into a presentation that I may be putting together at another location."
"The ability to easily connect back and retrieve data from the computer systems that I have."
"The remote connection is the most valuable, but we also use it for file transfer, that would be probably the second most valuable. The remote connection is a major time saver, it saves us from having to drive to each location."
"This is a very reliable product and I've never had it crash."
"I can connect to them remotely and do all the functions I would have to do by manually driving to them, so it does make things a lot easier."
 

Cons

"At the moment, we need more flexibility. We have some offices migrating to Windows 11 remotely. Sometimes, it is difficult to manage image installation because we have to collect some information before starting image deployment. Currently, Intune cannot collect the information needed for deploying new images."
"It just doesn't handle software updates well at all by itself. You need to be a scripting wizard to make those happen properly, or you use third-party tools. The Windows feature updates are very difficult to implement. I would like to see a proprietary built-in remote control tool. I know that they have Team Viewer integrated, but it is not seamless. It would be nice if they had a seamless remote desktop capability directly from the Intune console."
"Intune is not the most user-friendly mobile device management platform available."
"I would like to see easier pushdowns. Currently, we have to package our own software and then push it. Intune can make that way easier and integrate applications, such as Zoom and Adobe Acrobat, that are used by a lot of enterprise or corporate organizations."
"Technical support is not that great."
"They should improve its compatibility with other operating systems such as iOS and Linux. It supports Linux but they still need to work on the iOS part."
"For an existing customer who has an SCCM, it would need to be upgraded to an MECM first before I can introduce Microsoft Intune."
"The time we have to wait to deploy policies has room for improvement."
"The initial setup is complex."
"If there are connectivity issues, there are stability issues."
"This solution is resource-intensive, it takes a lot of Bandwidth and a lot of the resources of the server."
"It would help if it were a little simpler. It's a bit complicated and we have hired Citrix administrators. But it's a good solution."
"Citrix should consolidate the multiple tools currently required into a single platform."
"We would like to be able to provide VDI, a full desktop, to each of our users."
"We're running into all kinds of speed issues and reliability issues. There are frequent disconnects, and we're not sure whether that's a problem with the product, with the way the product has been deployed, or with server capacity or bandwidth. Our IT department pays attention to that, but we are feeling the impact of that."
"There is room for improvement on the hypervisor side, providing better integration between the hypervisor and the product line. I suspect that they haven't put the work into that because of the move to the cloud. They want everything to be cloud-hosted. But for folks like us, who will always be a hybrid model, that's of some concern."
"The only issue is that they could have a tier between 10 seats and 50."
"It does go down sometimes. You try to login, it tells you the workdesk computer is not available. It does kick you off a lot."
"I would enhance the product, so if I had two screens in front of me, it could connect to two computers simultaneously with the program. For example, if I had a computer at location A and a computer at location B and I am sitting at location C, it might be nice for me to be able to be connected to all three of those computers and move data between those three during one session. ​"
"It's never cheap enough. If we got it for free, that would be perfect. But I know it's not and won't be free. It's always going to be too expensive for me because we're a small company."
"Remote Access for external and internal customers."
"At certain times of the day, during the "rush hour," it's very slow. I don't know if it's the latency of the internet or the amount of people on it in the afternoon at 4:00, 5:00pm. Getting data transferred takes a longer time than other times of the day."
"As far as the usability of it, I'd like to see if printing could be enabled in the basic version or the medium version. Some of the remote printing isn't available unless you go to the premium versions, and that's disappointing."
"The high pricing of the product is its only shortcoming that needs improvement."
 

Pricing and Cost Advice

"Our Office 365 Business Premium license, including Office 365 and Intune Management, offers excellent value."
"Microsoft Intune is a cost effective choice. It is less expensive than other products on the market."
"It is not a cheap solution. The price for a device when you start using it at a large scale can be improved. It is covered under our enterprise agreement. We pay once a year. I am not aware of any additional costs."
"Microsoft licenses are costly."
"This cost is approximately $30 USD per user per month."
"Its price is fair. It's a normal price. It isn't too expensive or too cheap."
"It is expensive. The cost depends on the license that we choose."
"There are licenses required for this solution. We enable licenses on the devices we need to manage."
"I suggest using the concurrent user licensing scheme."
"We are just now approaching the end of our initial purchase, which was an excellent price for us as an academic institution. We got a very good deal to get us on board. That license is up for renewal in about a year, and we are nervously waiting to see what the pricing will be."
"I think it is a little high priced."
"The tool is expensive."
"Citrix Virtual Apps and Desktops is an expensive solution."
"In the past, the prices of the product were great. With the acquisition of Citrix by your company, the prices have drastically increased. For my company, it has become a bit of a problem to sell products from Citrix."
"The Citrix license model has changed. It costs around $240 per user for a single username, but a concurrent license costs double."
"You can buy an on-cloud or on-prem license. You can switch between on-cloud users and on-prem users. Its licensing is cheap. It is from $8 to $15 per user. It is not that expensive when you compare the cost of buying new hardware with the cost of the license. For example, at $15 per user, it costs around $180 for a year, which is cheaper than buying a $600 PC that at a certain stage, you will again have to change because its hardware is not supported. It may also get damaged or stolen. So, you can compare the cost of the actual hardware that you have to buy and the time spent in supporting the clients with the cost of its license."
"I am very happy to say that I have been very satisfied with the LogMeIn product, except for the escalation of the price. ​"
"It's pretty fair for up to five computers I think (it might be three - it's either three or five). After that, it gets a little expensive, so if they could get a little bit more aggressive on how many computers you can add in, that would be great."
"If you subscribe the package of 100 Agents, but install 5, you are still paying for the 100 agent package."
"The price point has gone up significantly. We used to have a lot of other customers. I used to sell it to other customer sites. But they've moved to TeamViewer, SiteSecure, and several others. There are four or five others that they went to because they're being more competitive on their pricing."
"My company needs to make annual payments toward the licensing cost of the product. There are no extra costs in addition to the standard license fees of the product."
"It is pricey. When they renew me, they always boost it up, I call them and they cut it back a little bit."
"Pricing has been going up for just going back and forth between two computers. Last year I called and complained, they gave me a deal. This year, it's gone up to $350. I'm looking for a new source. It seems to be getting expensive for me to look back and forth. Come up with a different level of service for just communicating with two computers; I use it, maybe, five minutes a day."
"It is expensive, but in the long run we still come out ahead, because it saves us so much labor and downtime driving from one location to the other. In the end it's well worth the expense."
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Top Industries

By visitors reading reviews
Educational Organization
22%
Computer Software Company
11%
Financial Services Firm
8%
Manufacturing Company
7%
Computer Software Company
17%
Financial Services Firm
11%
Manufacturing Company
8%
Government
7%
Manufacturing Company
11%
Financial Services Firm
10%
Computer Software Company
9%
Educational Organization
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about Citrix Virtual Apps and Desktops?
My focus has primarily been on publishing virtual applications.
What is your experience regarding pricing and costs for Citrix Virtual Apps and Desktops?
I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
What needs improvement with Citrix Virtual Apps and Desktops?
I have found that Citrix DaaS is still a complex product, especially on the desktop side, which affects scalability. ...
What do you like most about LogMeIn Pro?
The remote services feature is definitely the most valuable, along with the capability to print remotely.
What is your experience regarding pricing and costs for LogMeIn Pro?
The only issue is that they could have a tier between 10 seats and 50. But for 10 seats, the price is fair.
What needs improvement with LogMeIn Pro?
With LogMeIn Pro, we could connect up to 10 computers, and having an option for something in between would be good. L...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
XenDesktop, XenApp (Citrix Virtual Apps), Citrix Workspace
No data available
 

Interactive Demo

Demo not available
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Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
The North Face, Slingbox, Lutron, The Weather Company
Find out what your peers are saying about Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. LogMeIn Pro and other solutions. Updated: April 2025.
848,207 professionals have used our research since 2012.