Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs TeamViewer Tensor comparison

Citrix and TeamViewer are both solutions in the Remote Access category. Citrix is ranked #5 with an average rating of 8.2, while TeamViewer is ranked #7 with an average rating of 8.3. Citrix holds a 4.4% mindshare in VUS, compared to TeamViewer’s 6.6% mindshare. Additionally, 92% of Citrix users are willing to recommend the solution, compared to 100% of TeamViewer users who would recommend it.

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Aug 7, 2024

Citrix DaaS and TeamViewer Tensor compete in remote access and desktop virtualization. TeamViewer Tensor is preferred for usability and device control features, while Citrix DaaS leads in virtual desktop infrastructure offerings.

Features: Citrix DaaS provides extensive virtual desktop infrastructure and application virtualization capabilities and allows seamless access to virtual apps and desktops. Users value its scalability and security features. TeamViewer Tensor is known for robust remote support and device control and ease of configuration. Users appreciate its broad device compatibility and advanced remote access features.

Room for Improvement: Citrix DaaS users suggest better integration with third-party applications and reducing occasional latency issues. TeamViewer Tensor users highlight the need for improved customer support and more competitive pricing. Citrix DaaS requires smoother integrations, while TeamViewer Tensor should focus on support and cost efficiency.

Ease of Deployment and Customer Service: Citrix DaaS is complex during initial deployment but receives positive feedback for robust customer service. TeamViewer Tensor has a simpler deployment process, reducing implementation time and effort, but lacks consistent customer service. Citrix DaaS has deployment challenges but strong support, while TeamViewer Tensor offers easy deployment with some service issues.

Pricing and ROI: Citrix DaaS has a higher setup cost but provides good long-term ROI due to its extensive capabilities. TeamViewer Tensor has a lower initial cost, appealing to smaller budgets; however, some users feel that its pricing doesn't always match the expected return on investment. Citrix DaaS involves higher upfront costs but delivers on ROI, while TeamViewer Tensor is cost-effective initially but may fall short on perceived value.

To learn more, read our detailed Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. TeamViewer Tensor Report (Updated: April 2025).

Buyer's Guide

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. TeamViewer Tensor

April 2025

Download the complete report

Helped 848,207 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of April 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.5%, down from 11.7% compared to the previous year. The mindshare of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is 4.4%, down from 6.9% compared to the previous year. The mindshare of TeamViewer Tensor is 6.6%, up from 4.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access

Featured Reviews

Joseph Merusi

Collaborations engineer at a financial services firm with 1,001-5,000 employees

Everything has worked better since we started using it

Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.

Read full review

Mohd Abdul Aziz Shah Sulaiman

Assistant General Manager Endpoint Application at Telekom Malaysia

Delivers secure and unified access to apps, desktops, and content for enhanced productivity

Citrix Workforce is good, but it needs improvement in diagnosing network issues. When errors occur, it is difficult to determine if they're due to network issues, Workspace issues, or environment issues. The error messages are too vague, just stating "connection error" without specifying if it's an IP address issue, connectivity problem, or something else related to the network. This lack of detail makes troubleshooting difficult. We often have to reinstall everything in Workspace, without knowing the root cause. Even after engaging with Citrix and sending logs, the feedback is often unsatisfactory, not meeting my expectations. This trial-and-error approach isn't effective problem-solving. While these issues aren't everyday occurrences, when they do happen, they can be catastrophic for our operations team.

Read full review

IanWeekes

Technical Architect at National Grid

A cost-effective cloud solution to work on multiple devices

TeamViewer Tensor supports internal and external customers with IT support issues, enabling them to work on multiple operating systems and devices, such as laptops, desktops, tablets, and phones We focused on ensuring seamless connectivity to all devices and operating systems. At the time of its…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of Intune is the ability to reset a lost device and remove all the data."

"Intune helps the organization manage access to its internal apps, data, and resources."

"The most valuable features of Microsoft Intune include remote updates. The update runs in the background, so there's no need in most cases to go on-site to do it."

"The ability to push applications on devices is valuable. You do not have to manually install applications one by one. If you like to use ten different applications, you do not have to manually go and download them one by one. Intune can compile a package for you, and then you can just push them from the admin center."

"We have found the solution is capable of scaling."

"We like Intune's Autopilot functionality, which enables one-touch deployment. Dynamic grouping is another feature we find valuable working in academia. We have people in buckets based on their roles in the university, such as faculty, staff, alum, or grad. Sometimes, they will fit into multiple places, and dynamic grouping helps with that."

"A great solution for anyone wanting a modern endpoint device management solution."

"It's normally able to meet 100% expectations of our customers."

More Microsoft Intune pros

"It has improved delivering applications to remote locations with its lower bandwidth utilization."

"The service dash and Workspace Environment Manager service are good features."

"For the most part, overall stability is what you would expect."

"There are many features that I like, but the stability over the Internet is exceptional. Even if there's bandwidth fluctuation or network jitter, it performs well, offering a seamless experience to end-users without noticeable disruptions."

"The only thing that is really important for me is being able to connect from wherever I am. It is important for me because sometimes I am in places where there are not enough safe conditions to be able to work safely, in terms of security and confidentiality of my data. Being able to access internal resources from a secure platform allows me to work without fearing that my data has been stolen."

"It is a stable solution."

"It has the best remote working features."

"I found the ease of deployment, scalability, and security to be to our benefit when supplying virtual applications to our clients."

More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) pros

"Remote desktop sharing is one valuable feature of the solution."

"This product is very simple to use and you can connect whether you are behind a firewall or not."

"The most valuable feature of TeamViewer Tensor is the remote access."

Cons

"It would really be helpful to have the option to manage server operating systems as well, like Windows Server, at least. That way, we could scrap the use of SCCM, which requires a lot of on-premises infrastructure."

"Intune needs to incorporate more tools to reduce the number of third-party applications we rely on."

"A more incisive reporting tool with automated progress updates and graphical representation would be beneficial, as the current manual method lacks efficiency and visual clarity."

"Integration with Mac devices requires some improvement."

"Microsoft Intune could improve in reporting data for endpoints and fleets. Enhanced capabilities to run queries and gather specific device data to identify trends or issues would be beneficial. The feature parity for MacOS and handling devices from an MDM perspective is not comprehensive. Consolidation of these functionalities within Intune would simplify processes and finances."

"The reporting causes problems because we're trying to gather data to present to the management, but we can't get the data they request. If a user has removed an application from his device, but it won't report it at exactly the right time. It takes time to sync from the device to the portal. Let's say we are preparing a list or deck for the number of compliant devices that meet all of the organization's requirements. In a real-time scenario, that device could be compliant, but it is showing as non-compliant on the portal. It sometimes hampers the overall decisions that we make on our end."

"Intune is not the most user-friendly mobile device management platform available."

"The policies we had in SCCM and AD offered features that are missing from Microsoft Intune."

More Microsoft Intune cons

"There is room for slight improvement in performance optimization and interface refinement."

"The solution's technical support is not so good."

"Citrix Virtual Apps and Desktops are not easy to set up. However, I have the experience and I can do it easily. It could be easier to set up."

"I think improvement around the Analytics piece is super important. There has been a lot of maturity over the last year in that area, though a lot more needs to be done. Also, a lot more of the value of those Analytics needs to be sold to end users. Citrix is working on a lot of things that are ahead of the curve and a lot of organizations aren't quite there yet with implementing those technologies and capabilities."

"The sales team does not focus on client needs but instead focuses on selling higher-priced items."

"The initial setup has room for improvement."

"The user profiles could use some improvement."

"When I needed support for a couple of things, three people intervened. Each time, three people gave me a different answer. In the end, they did not manage to give the right answer. At a certain point, they stopped replying."

More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) cons

"The SSO feature of the solution may sometimes not function perfectly…Pricing might be improved for TeamViewer Tensor."

"Having the ability to create subgroups and delegate permissions to the group members would be a helpful addition."

"The solution could include more AI (Artificial Intelligence)."

Pricing and Cost Advice

"It is reasonable for the features it has."

"Any bundle package, such as Security E3, covers multiple things, such as AAP, BitLocker, etc. If you go for them individually, they would be more expensive. Bundling makes the price more attractive and competitive."

"I have no comment on pricing of the solution."

"Its licensing model is not complex, but it is very expensive compared to other solutions. They can bring more models and reduce the pricing. They should allow customers to select the features they want and price it accordingly."

"It comes as a bundle, so you do not really know what the prices are. Microsoft does not break it down to the user cost for us. It is just bundled with our E5 license."

"The pricing is inherently reasonable, as Microsoft leverages market insights to maintain the total cost of ownership at around ninety to ninety-five percent of what would be incurred in an on-premise scenario."

"This cost is approximately $30 USD per user per month."

"The pricing is competitive, but it is not cheap."

More Microsoft Intune pricing and cost advice

"We recouped 60 to 70 percent of the hardware costs."

"Citrix is a mid-range cost solution compared to some others out there."

"If one is a high price and ten is a low price, I rate the tool's price a three."

"The purchase price was around $300,000 USD and then the maintenance fees were 20%. There are no other additional fees."

"We spent nearly 1,50,000 Euros for 250 licenses."

"It is quite expensive, but so are the competitors on the market."

"Their licensing model used to be on a per-year basis, where you would negotiate the cost per user for a year. For instance, if you had 25,000 users, you could negotiate the cost accordingly. However, they are transitioning to a subscription-based model where the cost is incurred monthly."

"The Citrix license model has changed. It costs around $240 per user for a single username, but a concurrent license costs double."

More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) pricing and cost advice

"I rate pricing a ten on a scale from one to ten, where one is low and ten is high. There are no additional costs attached to the licensing of the solution."

"The pricing is a little bit on the higher side."

See which vendors are best for you

Use our free recommendation engine to learn which Remote Access solutions are best for your needs.

See recommendations

848,207 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Educational Organization

22%

Computer Software Company

11%

Financial Services Firm

Manufacturing Company

Computer Software Company

17%

Financial Services Firm

11%

Manufacturing Company

Government

Computer Software Company

15%

Manufacturing Company

11%

Government

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

See all answers

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

See all answers

How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

See all answers

What do you like most about Citrix Virtual Apps and Desktops?

My focus has primarily been on publishing virtual applications.

See all answers

What is your experience regarding pricing and costs for Citrix Virtual Apps and Desktops?

I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.

See all answers

What needs improvement with Citrix Virtual Apps and Desktops?

I have found that Citrix DaaS is still a complex product, especially on the desktop side, which affects scalability. ...

See all answers

Should I choose Teamviewer Tensor over the regular Teamviewer?

The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By f...

See all answers

What do you like most about TeamViewer Tensor?

The most valuable feature of TeamViewer Tensor is the remote access.

See all answers

What is your experience regarding pricing and costs for TeamViewer Tensor?

Our company chose the corporate licensing option for the solution, but TeamViewer Tensor attempted to push us towards...

See all answers

Comparisons

Jamf Pro vs Microsoft Intune

Compared 14% of the time

Workspace ONE UEM vs Microsoft Intune

Compared 8% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 8% of the time

ManageEngine Endpoint Central vs Microsoft Intune

Compared 5% of the time

Microsoft Defender for Endpoint vs Microsoft Intune

Compared 5% of the time

More Microsoft Intune Competitors

Azure Virtual Desktop vs Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)

Compared 38% of the time

Amazon Appstream vs Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)

Compared 8% of the time

Microsoft Remote Desktop Services vs Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)

Compared 8% of the time

Rocket Exceed TurboX vs Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)

Compared 5% of the time

Parallels Remote Application Server (RAS) vs Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)

Compared 5% of the time

More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Competitors

TeamViewer vs TeamViewer Tensor

Compared 88% of the time

BeyondTrust Remote Support vs TeamViewer Tensor

Compared 3% of the time

LogMeIn Rescue vs TeamViewer Tensor

Compared 1% of the time

Microsoft Remote Desktop Services vs TeamViewer Tensor

Compared 1% of the time

NinjaOne vs TeamViewer Tensor

Compared 1% of the time

More TeamViewer Tensor Competitors

Product Reports

Buyer's Guide

Microsoft Intune

March 2025

Download Microsoft Intune product report

Buyer's Guide

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)

April 2025

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) report

Download Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) product report

Buyer's Guide

Remote Access

March 2025

Download TeamViewer Tensor product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

XenDesktop, XenApp (Citrix Virtual Apps), Citrix Workspace

No data available

Interactive Demo

Demo not available

Microsoft

Citrix

Demo not available

TeamViewer

Overview

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

Enable secure, flexible work with the leader in virtual apps and desktops

Deliver desktop as a service (DaaS) from any cloud or datacenter

Get started with Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) in minutes to provide a familiar, high-performance digital workspace experience to your users. We’ll manage the infrastructure and security. You focus on your business.

Citrix

TeamViewer Tensor™ is a cloud-based enterprise connectivity platform enabling large-scale IT management framework deployments quickly and easily. Built upon the world’s largest remote connection infrastructure already covering 200 countries and connecting more than 2 billion devices, TeamViewer Tensor™ scales linearly to the needs of your enterprise, providing the industry’s leading connectivity and real-time support tools in a convenient, ready-to-deploy SaaS environment.

TeamViewer

Sample Customers

Mitchells and Buzzers, Callaway

Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval

GE Oil & Gas, Android Police, Smartlaunch

Buyer's Guide

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. TeamViewer Tensor

April 2025

Free Report: Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. TeamViewer Tensor

Find out what your peers are saying about Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. TeamViewer Tensor and other solutions. Updated: April 2025.

DOWNLOAD NOW

848,207 professionals have used our research since 2012.

See our Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. TeamViewer Tensor report.

See our list of best Remote Access vendors.

We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.