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Claroty Platform vs PRTG Network Monitor comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Claroty Platform helps protect against vulnerabilities, delivering positive outcomes and cost-benefit analysis for critical infrastructure applications.
Sentiment score
6.5
PRTG Network Monitor boosts productivity, reduces costs through user-friendly proactive alerts, minimizing downtime and optimizing system performance.
If my infrastructure is critical infrastructure, the Claroty Platform saves time and resources.
Senior Consultant at Payatu
It provides accurate data for utilization, allowing us to monitor and optimize our investments in WAN connection capacity.
Network Manager at a financial services firm with 1,001-5,000 employees
After introducing PRTG Network Monitor, we have saved time, and it's easy for everybody to monitor everything.
Architect at a consultancy with 1-10 employees
The implementation reduced our employee resources from 20-25 to 5-6 employees.
Senior consultant at Cambridge Institute of Technology
 

Customer Service

Sentiment score
7.8
Claroty Platform's customer service is responsive, knowledgeable, and proactive, receiving high ratings despite occasional response delays for requests.
Sentiment score
6.7
Technical support is generally responsive and effective, with a focus on email and extensive online resources, despite varying response times.
Their response and support are effective and proactive.
Associate Solution Architect at a tech vendor with 10,001+ employees
They can rate support for the Claroty Platform from one to ten as eight to nine.
Senior Consultant at Payatu
I have always found Claroty's technical support to have good engineers.
VP of Products at a tech services company with 51-200 employees
They resolve our queries 24/7.
software engineer at Capgemini
The setup process is well-documented, making it easy to deploy.
Solutions Architect at Boch Systems Company Limited
Tutorials are available so I can manage any issue with PRTG Network Monitor easily.
IT Infrastructure Engineer at Atlas
 

Scalability Issues

Sentiment score
7.8
Claroty Platform is praised for scalability, adaptability in cloud and on-premise, and effective multi-location deployment despite minor scaling challenges.
Sentiment score
7.4
PRTG Network Monitor is scalable and adaptable, though high sensor counts may challenge servers, yet effectively supports diverse organizations.
The Claroty Platform offers a scalable solution that accommodates both cloud and on-premise deployments.
Associate Solution Architect at a tech vendor with 10,001+ employees
I would rate the scalability as eight or nine as the only issue faced was with login challenges, which could be improved.
Cyber Security Security at PwC
The way the Claroty Platform has considered and included the active scanning part has made it quite scalable.
Senior Consultant at Payatu
On a scale of one to ten, scalability is rated as 9.5.
Solutions Architect at Boch Systems Company Limited
PRTG Network Monitor has the ability to scale and add new devices.
IT Infrastructure Engineer at Atlas
You can install them in each network, even if they are not connected, and it works.
IT Consultant at M-COM s.r.o
 

Stability Issues

Sentiment score
7.1
The Claroty Platform is stable with minimal downtime, some upgrade issues, and receives varied but generally high stability ratings.
Sentiment score
8.0
PRTG Network Monitor is highly stable and reliable, with minimal issues, high ratings, and continuous operation without outages.
The platform runs with minimal delays and effectively manages workloads without intruding on the network.
Associate Solution Architect at a tech vendor with 10,001+ employees
Overall, I would rate the stability as eight out of ten.
Cyber Security Security at PwC
We haven't needed vendor support for the last three years, which demonstrates the product's stability.
Network Manager at a financial services firm with 1,001-5,000 employees
PRTG Network Monitor is stable in my experience, and I have not encountered issues with crashes or downtime.
Associates at Mphasis
PRTG Network Monitor is very stable and requires low maintenance.
Software Engineer at Asahi Beverages
 

Room For Improvement

The Claroty Platform requires improvements in detection, integration, UI, pricing, documentation, training, and vulnerability management for better performance.
PRTG Network Monitor needs improvements in customization, integration, support, monitoring features, and cost-effectiveness for enhanced user experience.
Additionally, reducing the overall cost of hardware and software solutions would be beneficial.
Associate Solution Architect at a tech vendor with 10,001+ employees
As AI is booming now, there are concerns about AI security.
Security Consultant at Forcespot
Sometimes, these CVEs are not actually related to the device in the firmware at the site.
Senior Consultant at Payatu
The initial auto-discovery added too many unnecessary sensors, so auto-discovery should only take the necessary sensors into consideration.
Senior consultant at Cambridge Institute of Technology
They need to improve application performance monitoring, error tracing mechanisms, and log management.
Solutions Architect at Boch Systems Company Limited
PRTG Network Monitor should provide syslog monitoring since it is not available at this time.
IT Infrastructure Engineer at Atlas
 

Setup Cost

Claroty Platform is expensive yet valued for free deployment, with costs justified by its robust security features.
PRTG Network Monitor offers competitive pricing with flexible licensing; initial setup is costly but ongoing expenses are reasonable.
One unique aspect of Claroty is that users get all the deployments for free.
VP of Products at a tech services company with 51-200 employees
The cost of the Claroty Platform is comparatively high.
Associate Solution Architect at a tech vendor with 10,001+ employees
The cost is as per the standard market.
Security Consultant at Forcespot
The licensing part is a recurring license for every year, which is very affordable, making PRTG Network Monitor budget-friendly.
software engineer at Capgemini
Pricing is by the number of devices, not by sensor.
Solutions Architect at Boch Systems Company Limited
The prices are very high for PRTG Network Monitor.
IT Infrastructure Engineer at Atlas
 

Valuable Features

Claroty Platform enhances network management with real-time monitoring and threat detection, offering secure access and comprehensive vulnerability insights.
PRTG Network Monitor is user-friendly, offers real-time monitoring, scalability, and flexibility, making it ideal for diverse IT environments.
The ability to detect and classify assets, assess vulnerabilities, and manage patches and updates effectively is highly beneficial.
Associate Solution Architect at a tech vendor with 10,001+ employees
They offer threat detection, asset management, vulnerability management, and remote access, which makes them the sole vendor in the OT security space to offer all three services.
VP of Products at a tech services company with 51-200 employees
Additionally, their SRA solution, the Secure Remote Access solution, is very useful for industrial environments.
Security Consultant at Forcespot
PRTG Network Monitor already provided me with 100 free sensors, which is enough for my network monitoring.
IT Infrastructure Engineer at Atlas
PRTG Network Monitor has a good dashboard that shows each and every piece of information, so we can easily find out what is happening with the systems.
Architect at a consultancy with 1-10 employees
These reports help me in my day-to-day work, and I rely on them because they provide proof during escalation, with exact downtime logs and related information.
Software engineer at Bosch
 

Categories and Ranking

Claroty Platform
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
16
Ranking in other categories
Remote Access (7th), Vulnerability Management (22nd), Operational Technology (OT) Security (2nd), Cyber-Physical Systems Protection (2nd)
PRTG Network Monitor
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
113
Ranking in other categories
Network Monitoring Software (5th), IT Infrastructure Monitoring (4th), Cloud Monitoring Software (8th)
 

Mindshare comparison

Claroty Platform and PRTG Network Monitor aren’t in the same category and serve different purposes. Claroty Platform is designed for Cyber-Physical Systems Protection and holds a mindshare of 41.1%, down 42.8% compared to last year.
PRTG Network Monitor, on the other hand, focuses on Network Monitoring Software, holds 3.3% mindshare, down 4.0% since last year.
Cyber-Physical Systems Protection Market Share Distribution
ProductMarket Share (%)
Claroty Platform41.1%
Armis35.9%
Verve Security Center11.2%
Other11.799999999999997%
Cyber-Physical Systems Protection
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
PRTG Network Monitor3.3%
Zabbix5.7%
SolarWinds NPM3.4%
Other87.6%
Network Monitoring Software
 

Featured Reviews

AP
Senior Consultant at Payatu
Passive scanning excels and support proves invaluable
Regarding the cons of the Claroty Platform, it is not about the deployment, but rather the identification. The Claroty Platform becomes too noisy when it gives numerous CVEs related to vendor match. Sometimes, these CVEs are not actually related to the device in the firmware at the site. The Claroty Platform identifies effectively but sometimes identifies many CVEs which might not be the actual issue in certain scenarios.
madhan kumar hs - PeerSpot reviewer
software engineer at Capgemini
Alerting precision has reduced incident response times and improved department-level network visibility
The auto-pause sensor during the maintenance window is good without any false alerts, and it prevents me from getting flooded with alerts during planned maintenance, helping department heads understand their own network usage better. It has reduced incident response time by giving clearer ownership of each alert, ensuring alerts go to the proper recipient. SNMP testers and auto-pause are among the best features of PRTG Network Monitor, which is particularly useful for different departments such as HR and finance, where alerts can be filtered accordingly. The alerting features and dashboard of PRTG Network Monitor are very helpful, especially in our industry. However, the dashboard can look cluttered on smaller screens, which is one negative aspect. PRTG Network Monitor has impacted us positively; we have stopped getting flooded with alerts during planned maintenance or unplanned outages. Compared to others, this gives specific alerts very quickly and helps department heads understand their own network usage better, thus reducing incident response time so that each alert has clear ownership.
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Comparison Review

it_user174738 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Manufacturing Company
14%
Energy/Utilities Company
9%
Computer Software Company
9%
Financial Services Firm
5%
Computer Software Company
10%
Financial Services Firm
8%
Comms Service Provider
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise11
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise19
Large Enterprise49
 

Questions from the Community

What do you like most about Claroty Platform?
The product helps mitigate potential threats, especially if its users have signature rules. The product also provides alerts.
What needs improvement with Claroty Platform?
Regarding the cons of the Claroty Platform, it is not about the deployment, but rather the identification. The Claroty Platform becomes too noisy when it gives numerous CVEs related to vendor match...
What is your primary use case for Claroty Platform?
My clients are using the Claroty Platform for asset identification, finding CVEs and threat intel. I am aware of the continuous threat detection feature of the Claroty Platform, and even if it is g...
What is the best network monitoring software for large enterprises?
PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...
What do you like most about PRTG Network Monitor?
The tool is integrated with our email for the alerts.
What is your experience regarding pricing and costs for PRTG Network Monitor?
The pricing was higher at the beginning, but the recurring licensing cost is affordable and reasonable. Overall, the pricing, setup cost, and licensing is fair for our industry. They have quoted us...
 

Overview

 

Sample Customers

Rockwell Automation
Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank